RedHelm
RedHelm is a privately held managed technology and cybersecurity services provider founded in 2003, headquartered in Pittsburgh, PA, serving mid-market organizations of 100-1,000 employees in regulated industries with integrated managed IT, cybersecurity, and fractional CIO services.
- Company typePrivate
- Founded2003
- HeadquartersPittsburgh, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What RedHelm does
RedHelm (operating as Ideal Integrations, LLC) is a privately held managed technology and cybersecurity services provider founded in 2003 and headquartered in Pittsburgh, PA. The company targets mid-market organizations of 100-1,000 employees in regulated industries including healthcare, financial services, and other compliance-heavy verticals, and operates from four U.S. regional offices (Pittsburgh, Atlanta, Columbus, and Nashua) with a headcount of 251-500. It is founder-controlled, with founder Michael Stratos having moved to a President role in December 2025 and Jim Wilson appointed CEO.
The service portfolio combines Managed IT Services (24/7 NOC monitoring, service desk, endpoint and patch management, managed network and backup, BPO) with integrated Cybersecurity Services (MDR, SIEM, XDR via EDR and SOAR integrations, penetration testing, red team operations, social engineering, DFIR, vulnerability management). Its architectural differentiator is a Purple Team model that integrates offensive and defensive security expertise within a single coordinated function, paired with a security-first IT architecture where identity and visibility are foundational. Adjacent offerings include Advisory, Cloud, and Infrastructure services, plus a fractional CIO (fCIO) retainer practice with extensions into vCISO and vCDO.
RedHelm monetizes through subscription-based managed services contracts delivered via direct enterprise field sales under three engagement models: fully managed IT, co-managed IT, and fractional CIO. Pricing is quote-based and not publicly disclosed, and the company relies on a broad partner ecosystem (AWS, Microsoft, Cisco/Meraki/Umbrella, Huntress, KnowBe4, Duo, StorageCraft, SonicWall, N-able, and others) to deliver its technology stack. The firm is privately held with no disclosed outside institutional investors or PE backing.
RedHelm firmographics
Firmographics- Name
- RedHelm
- Legal name
- Ideal Integrations, LLC
- Website
- https://redhelm.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- RedHelm is a privately held managed technology and cybersecurity services provider founded in 2003, headquartered in Pittsburgh, PA, serving mid-market organizations of 100-1,000 employees in regulated industries with integrated managed IT, cybersecurity, and fractional CIO services.
- Ownership category
- akta.pro rank
RedHelm industry classification
Industry- Product category
- Managed IT and Cybersecurity Services
- NAICS
- Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Detection & Response (MDR) & SOC Services (HDADAGAG)
- akta.pro secondary industries
- Security Operations Center (SOC) as a Service (BPAEADAB), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
Keywords
Where RedHelm is headquartered
LocationHeadquarters
- HQ city
- Pittsburgh
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
RedHelm business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Full-spectrum IT management including 24/7/365 NOC monitoring, service desk support, endpoint and patch management, workstation/server/storage/cloud infrastructure support, managed network services, managed backup services, and business process outsourcing. Offered as fully managed or co-managed engagement models.
- Cybersecurity Services: Comprehensive security services including defensive security (MDR, SIEM, microsegmentation, SOAR, XDR, vulnerability exposure management, threat intelligence), offensive security (penetration testing, vulnerability assessment, red team operations, social engineering, vCISO), digital forensics (post-breach investigation, compromise assessment, chain of custody), and incident response (24/7 readiness, containment/recovery, post-incident reports).
- Fractional CIO (fCIO) Services: Executive-level technology leadership without full-time CIO hire. Includes IT ecosystem assessment, strategic planning, IT leadership planning cycles, operating and capital budgets, risk and compliance assessments, C-level and board-level stakeholder presentations. Extended capabilities include vCISO and vCDO functions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Not publicly disclosed | Fully Managed IT - Complete outsourcing of daily IT operations |
| Subscription | Not publicly disclosed | Co-Managed IT - Extension of internal IT team with RedHelm experts |
| Subscription | Annual | Fractional CIO (fCIO) - Retainer-based executive technology leadership |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
RedHelm product offering
Product offeringCore offering
RedHelm provides unified managed IT and cybersecurity services to mid-market organizations in regulated industries, delivered through fully managed, co-managed, and fractional CIO (fCIO) engagement models. Its cybersecurity portfolio combines defensive services (24/7 MDR, SIEM, XDR, SOAR, vulnerability management, microsegmentation) with offensive services (penetration testing, red team operations, purple team collaboration) and digital forensics/incident response. Managed IT covers NOC monitoring, service desk support, endpoint and patch management, network, backup, and cloud infrastructure services, with security built into the architecture from inception rather than layered on top.
Product overview
RedHelm is a managed technology and cybersecurity services provider offering a unified portfolio of IT management and security services. The core offerings include Cybersecurity Services (combining defensive security such as 24/7 MDR/SIEM monitoring, XDR, SOAR automation, and vulnerability management with offensive security including penetration testing, red team operations, social engineering, and purple team collaboration, plus digital forensics and incident response) and Managed IT Services (covering NOC monitoring, 24/7 service desk, endpoint management, network services, and backup). These are complemented by Advisory Services, Cloud Services, and Infrastructure Services. Specialized offerings include vCISO services and Fractional CIO (fCIO) for organizations needing executive-level technology leadership. The company operates from multiple offices including Pittsburgh, Atlanta, Columbus, and New England.
Differentiator
Problem solved
Functional benefit
Products and services
- Cybersecurity Services Managed cybersecurity offering for mid-market and enterprise organizations that combines 24/7 defensive monitoring, offensive testing, forensics, and incident response into a single engagement, using a Purple Team approach that integrates Red Team and Blue Team expertise.
- Managed IT Services Full-spectrum outsourced or co-managed IT operations for organizations that need 24/7 infrastructure support, service desk, endpoint and patch management, network management, backup, and business process support delivered as an extension of internal IT.
- Advisory Services Strategic technology advisory services that help organizations make IT decisions, manage vendors, and plan technology investments aligned to business goals.
- Cloud Services Cloud infrastructure management, migration, and optimization services for hybrid and multi-cloud environments, supporting M365 implementations and Azure data platform governance.
- Infrastructure Services On-premises and hybrid infrastructure support, monitoring, maintenance, and optimization services that complement the managed IT and cloud practices.
- Fractional CIO (fCIO) Retainer-based executive technology leadership providing IT strategy, budgeting, vendor oversight, cybersecurity planning, compliance readiness, and board-level communication for organizations without a full-time CIO.
- vCISO (virtual Chief Information Security Officer) Virtual CISO service providing executive-level security leadership, compliance guidance, and long-term security strategy for organizations without an in-house CISO.
Quantifiable outcome
- Organizations with highly integrated incident response capabilities reduce breach costs by over $1 million on average compared to those with fragmented response models (IBM Cost of a Data Breach Report)
- +3 more outcomes
Companies that use RedHelm
Customer profileSegments5 records
Ideal customer profiles3 records
RedHelm technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature4 records
RedHelm partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Amazon Web Services (AWS)coreAWS service terms referenced in RedHelm's Partner Terms of Use. RedHelm provides cloud services including cloud infrastructure support, and likely leverages AWS as a core cloud platform for client environments.
- MicrosoftcoreMicrosoft Qualified Multi-Tenant Hosting (QMTH) Provider Program member. RedHelm provides M365 implementations and Azure data platform governance. References include Microsoft End User License Terms, volume licensing, privacy statement, and services agreement.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
RedHelm competitors and assessment
Company assessmentDirect peers
- Binary Defense: Binary Defense provides MDR, threat hunting, and DFIR services with a Purple Team-inspired approach. Its security-focused service catalog overlaps meaningfully with RedHelm's offensive/defensive security stack.
- Centre Technologies: Centre Technologies delivers managed IT, cloud, and cybersecurity services with a unified provider model for mid-market clients. Its co-managed IT and security-first architecture positioning mirrors RedHelm's core value proposition.
- eSentire: eSentire is a pure-play MDR provider with 24/7 SOC services targeting mid-market organizations. It overlaps directly with RedHelm's MDR/XDR/SIEM capabilities, though eSentire is more security-focused and lacks RedHelm's broader managed IT breadth.
- Stratosphere Networks: Stratosphere Networks is a Chicago-area managed IT and cybersecurity provider for mid-market clients with co-managed and fully managed engagement options. Its service mix and target market closely mirror RedHelm's positioning.
- Corsica Technologies: Corsica Technologies is a full-service managed IT and cybersecurity provider for mid-market and enterprise clients, with strong presence in healthcare and financial services — overlapping with RedHelm's regulated-vertical focus and managed security stack.
- Dataprise: Dataprise is a mid-market managed IT and cybersecurity services provider with a comparable footprint across the Mid-Atlantic and US. It offers managed IT, MDR, and security advisory services, making it one of the closest direct competitors to RedHelm's unified IT+security model.
- Ntiva: Ntiva provides managed IT, cloud, and cybersecurity services to mid-market organizations with a similar fully managed / co-managed engagement structure. Its focus on regulated industries and fractional CIO-style advisory aligns directly with RedHelm's positioning.
- Marco Technologies: Marco is a Midwest-based managed IT, cloud, and security services provider serving mid-market and enterprise customers. Its broad managed services portfolio, including vCIO and MDR, makes it a relevant comparable to RedHelm's offering mix.
Broad incumbents
- ConvergeOne: ConvergeOne is a large IT services and solutions provider offering managed services, cloud, and cybersecurity at enterprise scale. It is comparable as a broad incumbent competing for the same large regulated-industry clients.
- Arctic Wolf: Arctic Wolf is a large-scale MDR/security operations provider serving mid-market and enterprise. It overlaps with RedHelm's MDR/SIEM/triage offerings but operates as a security-only platform rather than a unified IT+security MSSP.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
RedHelm social profiles
Digital presenceRedHelm financial estimates
Financial estimateRevenue estimate
Valuation estimate
RedHelm leadership team
Management profileNumber of profiles
Profiles2 records
RedHelm funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RedHelm M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RedHelm
What does RedHelm do?
RedHelm provides unified managed IT and cybersecurity services to mid-market organizations in regulated industries, delivered through fully managed, co-managed, and fractional CIO (fCIO) engagement models. Its cybersecurity portfolio combines defensive services (24/7 MDR, SIEM, XDR, SOAR, vulnerability management, microsegmentation) with offensive services (penetration testing, red team operations, purple team collaboration) and digital forensics/incident response. Managed IT covers NOC monitoring, service desk support, endpoint and patch management, network, backup, and cloud infrastructure services, with security built into the architecture from inception rather than layered on top.
Is RedHelm a public or private company?
RedHelm is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RedHelm founded?
RedHelm was founded in 2003. It employs 251 to 500 people.
Where is RedHelm based?
RedHelm is headquartered in Pittsburgh, United States, in the North America region.
How does RedHelm make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services and fractional CIO (fCIO) Services.
Who are RedHelm's main competitors?
Direct peers on record are Binary Defense, Centre Technologies, eSentire, Stratosphere Networks, Corsica Technologies, Dataprise, Ntiva and Marco Technologies. Broad incumbents are ConvergeOne and Arctic Wolf.
Does RedHelm have an API?
No public API is recorded for RedHelm.
What industry is RedHelm in?
RedHelm's product category is Managed IT and Cybersecurity Services. Its primary akta.pro industry code is HDADAGAG, Managed Detection & Response (MDR) & SOC Services, with a secondary code of BPAEADAB, Security Operations Center (SOC) as a Service. Its NAICS code is 541513 and its SIC code is 7370.