What Creative Touch does

Creative Touch Comm, doing business as Creative Touch Communications, is a privately held boutique agency founded in 2007 and headquartered at 140 E. Arrow Hwy., STE B, San Dimas, California. The firm provides integrated public relations, marketing, web design, branding, digital advertising, and graphic design services, supplemented by add-on offerings in professional photography, drone videography, and e-commerce solutions. It is owner-operated by co-founders Cyndi (PR/journalism background) and Lisa (business background), each with 15+ years of industry experience, with a small staff bringing 40+ years of combined marketing and web experience.

The firm serves primarily small businesses and non-profits, with selected mid-market clients, across verticals including food service and manufacturing (e.g., Philippe the Original, Dolores Canning Co.), transportation and logistics (Medallion Transport Holdings), and local services (WCS Permits, Absolutely Italian Management Group, I Love My Pilates). Service delivery is hands-on, with both owners reportedly involved in every account. Distribution is direct and consultative: prospective clients engage through website contact forms and direct outreach, receiving custom-quoted project or retainer engagements.

The business model is professional services on a custom, quote-based pricing structure with annual billing cadence and no publicly disclosed price list. The firm reports 120 active clients and 149 projects completed over 14 years in business, indicating a long-tail SMB client portfolio rather than enterprise-scale anchor contracts. There is no evidence of external funding, M&A activity, partnerships, or geographic expansion beyond California and the broader U.S. market. The technology stack is standard digital marketing tooling (SEO, CMS, digital advertising platforms), with no proprietary AI/ML capabilities disclosed.

Name

Creative Touch

Legal name

Creative Touch Comm

Website

https://creativetouchinc.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Marketing & Public Relations Services

NAICS

Advertising, Public Relations, and Related Services (5418), Advertising Agencies (541810), Graphic Design Services (541430)

SIC

Services-Mailing, Reproduction, Commercial Art & Photography (7330)

akta.pro primary industry

Integrated Full-Service Creative Agencies (MPAAAAAA)

akta.pro secondary industries

Creative Concepting & Campaign Development (BPAFAEAD), Digital PR & Social Media Communications (MPAAADAJ), Digital Creative & Experience Design Agencies (Web/App/UX) (MPAAAAAD), Search Engine Marketing (SEM) / Paid Search (PPC) (BPAFACAA)

Keywords

• Digital marketing services
• Public relations agency
• Web design services
• Branding and graphic design
• Small business advertising

Headquarters

HQ city

San Dimas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Marketing & PR Services: Full-service agency providing marketing, branding, PR, web design, digital advertising, and design services on a project or retainer basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Creative Touch Comm is a boutique PR, marketing, web, branding, and design agency that delivers integrated services to small businesses, non-profits, and mid-market organizations. Core offerings span marketing campaign management, public relations, custom web design with SEO and hosting, brand identity development, digital advertising (PPC and social), and graphic design, delivered on a project or retainer basis with owners actively overseeing each account.

Product overview

Creative Touch Comm is a boutique PR, marketing, web, and design firm offering integrated services for small and medium businesses and non-profits. Their portfolio includes six interconnected core services: Marketing Services (omni-dimensional campaigns), Public Relations (custom campaigns and brand activations), Web Design (custom websites with SEO and hosting), Branding (logo design and brand strategy), Digital Advertising (PPC and social media ads), and Design Services (collateral and trade show materials). Additional offerings include Professional Photography & Drone Videography and E-commerce Solutions. The services are designed to work together as a comprehensive marketing solution.

Differentiator

Problem solved

Functional benefit

Products and services

• Marketing Services Full-service marketing including omni-dimensional campaigns across social media, search engines, and digital platforms, with data-driven strategies and creative content creation. Intended for small and medium businesses and non-profits seeking outsourced marketing strategy and execution.
• Public Relations Custom PR campaigns tailored to brand narratives and goals, including media relations, brand evolution, brand protection, brand activations, and PR events for small businesses, non-profits, and mid-market organizations.
• Web Design Custom website design with SEO optimization, content creation, web hosting, domain management, and server setup focused on lead generation and user engagement for SMB clients.
• Branding Logo and identity design, brand strategy, packaging, print collateral, website and digital experience, and marketing collateral ranging from brochures to videos for businesses and organizations.
• Digital Advertising Pay-per-click campaign management, social media advertising on platforms such as Facebook, Instagram, and TikTok, with real-time analytics and continual campaign optimization.
• Design Services Graphic design for marketing and sales collateral, catalogs and presentation folders, trade show backdrops and banners, and ads and graphics for SMB and non-profit clients.
• Professional Photography & Drone Videography Professional photography including aerial photos and drone video for corporate videos, social media, and campaign imagery, offered as an add-on service to clients.
• E-commerce Solutions E-commerce website creation and optimization for online stores, including website management and optimization aimed at increased profitability for SMB clients.

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Big Leap: Big Leap is a boutique digital marketing agency offering SEO, content marketing, web design, and PPC. Its SMB focus and full-service model are highly comparable to Creative Touch.
• Straight North: Straight North is a full-service digital marketing agency focused on SEO, PPC, and web design for SMBs and mid-market clients. Its integrated service model and SMB focus align closely with Creative Touch's positioning.
• LYFE Marketing: LYFE Marketing is a full-service digital marketing agency offering social media, SEO, PPC, and email marketing to small businesses. Comparable service portfolio and SMB target market.
• WebFX: WebFX is a full-service digital marketing agency delivering SEO, web design, PPC, and content marketing primarily to SMBs. It is comparable in service mix and target customer, though significantly larger in scale.
• TheeDigital: TheeDigital is a boutique digital marketing agency specializing in web design, SEO, and social media for small to mid-sized businesses. Its boutique size and integrated service offering make it a close peer.
• Ignite Visibility: Ignite Visibility is a San Diego-based full-service digital marketing agency offering SEO, paid media, social media, and email marketing. Geographic and segment overlap with Creative Touch makes it a strong direct peer.
• SmartSites: SmartSites is a full-service digital marketing agency offering web design, SEO, PPC, and social media services to small and mid-sized businesses. It is a direct peer in business model, customer segment, and service breadth.
• Funnel Boost Media: Funnel Boost Media is a full-service digital marketing agency providing web design, SEO, PPC, and social media for SMBs. It is comparable in size, service mix, and target customer segment.

Broad incumbents

• 5W Public Relations: 5WPR is an established mid-sized PR agency offering media relations, digital marketing, and branding services. While larger, its PR-led full-service model overlaps with Creative Touch's PR and marketing capabilities.

Emerging players

• The James Agency: The James Agency is a boutique full-service marketing and PR agency working with brands across industries. Its integrated PR + marketing + branding model closely mirrors Creative Touch's service stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/creativetchcomm
• Facebookfacebook.com/creativetouchcomm
• LinkedInlinkedin.com/company/creative-touch-communications

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Creative Touch