What Homeless Healthcare does

Homeless Healthcare Ltd is a Western Australia-based not-for-profit charity founded in 2008 that delivers free primary healthcare services to people experiencing or at risk of homelessness in the Perth metropolitan area. The organisation operates a multi-modal service model comprising nine programs: street outreach (Street Health, expanded to Fremantle in 2018), mobile clinics, a fixed-site clinic called The Hub in Highgate, a hospital in-reach program at Royal Perth Hospital (modelled on the UK's Pathway program and established mid-2016), a 20-bed Medical Respite Centre (Western Australia's first, opened 2021), youth services, an adult services program, a peer support program employing workers with lived experience of homelessness, and the Together Program delivered in partnership with UnitingWA for mums and babies. All services follow a trauma-informed, person-centred, holistic model addressing physical health, mental health, alcohol and other drug concerns, housing stability, and social connection. Approximately 30% of clients identify as Aboriginal or Torres Strait Islander, a population significantly overrepresented in homelessness statistics.

The organisation operates on a grant-and-donation-funded revenue model with no fees charged to patients. Primary funding flows from the Western Australian Department of Health and State Government through service delivery contracts, supplemented by individual donations, corporate sponsorship, bequest programs (wills and legacies), Containers for Change recycling proceeds (Western Australia Return Recycle Renew), and annual fundraising events — most notably the Royal Freshwater Bay Yacht Club charity lunch which raised $75,000 in 2025 and has sold out three consecutive years. In 2025 the organisation delivered 27,000 consultations. Strategic partners include Royal Perth Hospital, UnitingWA, the University of Western Australia's Home2Health research team, and the WA Government (Health and Housing Ministers). In October 2024 the organisation expanded its footprint with a 24-hour medi-hostel in Carlisle, retrofitted with $2 million in State Government funding.

The technology footprint is operational rather than digital-platform-driven: there is no public-facing app, no API, no disclosed AI capabilities, and the core "technology" is a place-based care delivery model supported by AGPAL general practice accreditation. A research partnership with the University of Western Australia has produced a multi-year pipeline of program evaluations demonstrating measurable health-system outcomes — most notably a 47% reduction in emergency department use among Respite Centre clients and $4.6 million in first-year cost savings for the WA Department of Health from the Royal Perth Hospital Homeless Team.

Name

Homeless Healthcare

Legal name

Homeless Healthcare Ltd

Website

https://homelesshealthcare.org.au

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Homeless Healthcare Ltd is a Perth-based not-for-profit charity founded in 2008 delivering free, trauma-informed primary healthcare to people experiencing homelessness through street outreach, mobile clinics, a hospital in-reach program, a fixed-site clinic, and a 20-bed medical respite centre.

Ownership category

akta.pro rank

Product category

Community Health Services for Homeless Populations

NAICS

Other Residential Care Facilities (62399), Community Housing Services (62422), Individual and Family Services (6241)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Medical & Caregiver Temporary Housing (Monthly) (THAMAFAF)

Keywords

• Homeless healthcare services
• Primary healthcare delivery
• Mobile medical clinics
• Trauma-informed care
• Community health outreach

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others, Technology or R&D

Revenue model

1. Government Funding and Grants: Primary funding from Department of Health and State Government for service delivery contracts and program funding
2. Donations: One-time and recurring donations from individuals, corporations, and community supporters through online donation platform
3. Bequests and Wills: Gifts left in wills including residuary bequests, pecuniary bequests, percentage bequests, and asset bequests
4. Containers for Change: Recycling scheme participation through Western Australia Return Recycle Renew (WARRRL) with organisation ID C10483469
5. Charity Events: Annual charity lunch events and community fundraising activities generating significant contributions ($75,000 raised at 2025 event)

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

Homeless Healthcare is a not-for-profit charity that provides free, trauma-informed primary healthcare services to people experiencing or at risk of homelessness in Western Australia. Services are delivered through a place-based model across street outreach, mobile clinics, a fixed-site clinic (The Hub), a Royal Perth Hospital in-reach program, a 20-bed Medical Respite Centre, youth services, peer support, and the Together Program partnership with UnitingWA.

Product overview

Homeless Healthcare is Western Australia's largest provider of homelessness-specific primary healthcare services. The organization operates a multi-service model rather than a single product, consisting of street-based outreach (Street Health), fixed-site clinic (The Hub), mobile clinics, hospital in-reach programs (Royal Perth Hospital), a 20-bed medical respite centre, youth services, peer support programs, and residential stabilization services (Together Program with UnitingWA). All services are trauma-informed, person-centred, and designed to remove barriers to care for people experiencing homelessness.

Differentiator

Problem solved

Functional benefit

Products and services

• Street Health Mobile street outreach healthcare service providing medical care to people sleeping rough in Perth, operating since 2016 and expanded to Fremantle in 2018.
• Royal Perth Hospital In-Reach Hospital in-reach program established in mid-2016 in collaboration with Royal Perth Hospital, modeled on the UK's Pathway program. Provides support, improved discharge planning, and continuity of care for homeless patients.
• The Hub Fixed-site clinic located in Highgate providing ongoing healthcare services and a point of access for people experiencing homelessness.
• Mobile Clinics Mobile healthcare clinics delivering medical services directly to people experiencing homelessness at various locations throughout Perth.
• Medical Respite Centre Western Australia's first medical respite facility with 20 beds for homeless people recovering after hospital discharge. Provides a safe place to recover with wrap-around medical and support services.
• The Together Program
• Youth Services Specialized healthcare services for young people experiencing or at risk of homelessness, providing age-appropriate medical and support care.
• Peer Support Program Program employing peer support workers with lived experience of homelessness to provide mentorship and support to current clients.
• Adult Services Comprehensive healthcare services for adults experiencing homelessness, sleeping rough, couch surfing, or living in temporary accommodation, addressing physical health, mental health, and alcohol and other drug concerns.

Quantifiable outcome

• 47% reduction in Emergency Department use for people supported at Respite Centre
• +4 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• University of Western Australia (UWA) / Home2Health TeamcoreStrategic or Co-development Partner · 1 January 2018Research partnership producing evaluation reports including comprehensive 2018 evaluation, RPH Homeless Team evaluations (2018, 2019, 2023), youth snapshots, and other program evaluations documenting outcomes and impact.
• Royal Perth HospitalcoreStrategic or Co-development Partner · 1 June 2016In-reach program where Homeless Healthcare GPs and nurses work alongside RPH Homeless Team staff to improve outcomes for homeless patients through support, improved discharge planning and continuity of care. Modelled on UK's Pathway program.
• UnitingWAcoreStrategic or Co-development Partner · 1 January 2008Partnership through the Together Program supporting mums and babies experiencing homelessness, providing residential and longer-term stabilisation services. Also partners through Woodville House for additional residential support services.
• Western Australia Return Recycle Renew (WARRRL)supportingGTM or Marketing PartnerPartnership through Containers for Change recycling scheme allowing community to donate bottle/can recyclables to support Homeless Healthcare (ID: C10483469).
• AGPAL (Australian General Practice Accreditation Limited)supportingOthersAccreditation body certifying Homeless Healthcare meets quality standards for general practice care delivery.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• The Salvation Army Australia: Major international NGO operating homelessness outreach, crisis accommodation, and community health programs across Australia, including drug and alcohol rehabilitation and mobile outreach to rough sleepers.
• Mission Australia: Large national NGO delivering homelessness, mental health, employment, and youth services across Australia. Offers comparable homeless-population health and housing support services but at much broader national scale.
• Neami National: National mental health and homelessness support provider delivering psychosocial support, suicide prevention, and housing-linked services across Australia. Overlaps with Homeless Healthcare's mental health and AOD service lines.

Direct peers

• UnitingWA: WA-based community services organisation and formal partner of Homeless Healthcare through the Together Program, providing residential and stabilisation services alongside healthcare pathways for homeless clients including mums, babies, and families.
• St Patrick's Community Support Centre: Fremantle-based provider of homelessness outreach, accommodation, and wraparound support services in WA. Operates in the same Perth metropolitan geography as Homeless Healthcare and serves overlapping street-present populations.
• Anglicare WA: WA-based social services organisation delivering homelessness, family, ageing, and community support programs across Western Australia. Comparable regional footprint and service mix targeting vulnerable populations.
• Ruah Community Services: Perth-based community services organisation providing homelessness outreach, housing support, and integrated health/social assistance to vulnerable Western Australians. Closest geographic peer operating overlapping programs in WA.
• Launch Housing: Specialist homelessness organisation (Victoria) operating crisis accommodation, transitional housing, and homelessness outreach programs with health-linked support for clients. Comparable specialist homelessness-service operator in another Australian state.
• Cohealth: Large Melbourne-based community health provider delivering primary healthcare, mental health, and AOD services to disadvantaged populations including people experiencing homelessness. Highly comparable mission, multi-site delivery model, and trauma-informed community health focus.

Regional players

• Pathway: UK charity that pioneered the hospital in-reach model for homeless patients that Homeless Healthcare explicitly adapted for its Royal Perth Hospital partnership. Operates the same clinical model in different national context.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/homelesshc
• Facebookfacebook.com/HomelessHealthcare
• LinkedInlinkedin.com/company/homeless-healthcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Homeless Healthcare