SR Health
Solutionreach is a private US healthcare SaaS company providing an all-in-one patient engagement platform for 50,000+ dental, vision, and medical practices and enterprise groups via 19 integrated modules and 400+ PM/EHR integrations.
- Company typePrivate
- Founded2000
- HeadquartersLehi, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What SR Health does
Solutionreach, Inc. (branded SR Health) is a private, US-based healthcare SaaS company founded in 2000 and headquartered in Lehi, Utah, that built and claims to have created the patient retention and engagement category. The company operates an all-in-one patient engagement platform comprising 19 integrated modules — including appointment reminders, two-way texting, online scheduling, digital intake, patient check-in, recall, telehealth/video calls, payment technology, insurance eligibility, secure documents, batch messaging, patient surveys, reputation management, mobile app, location management, referral programs, patient education outreach, and a Data Hub analytics layer — delivered as a unified cloud-based SaaS stack with HIPAA and CCPA compliance. The platform is deeply embedded in clinical workflows via integrations with 400+ Practice Management and Electronic Health Record systems, and the company reports serving 50,000+ practices and reaching approximately 1 in 4 Americans.
SR Health firmographics
Firmographics- Name
- SR Health
- Legal name
- Solutionreach, Inc.
- Website
- https://srhealth.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Solutionreach is a private US healthcare SaaS company providing an all-in-one patient engagement platform for 50,000+ dental, vision, and medical practices and enterprise groups via 19 integrated modules and 400+ PM/EHR integrations.
- Ownership category
- akta.pro rank
SR Health industry classification
Industry- Product category
- Healthcare Patient Engagement Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)
- akta.pro secondary industries
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Patient Intake, Digital Registration & eForms (HLACAEAF)
Keywords
Where SR Health is headquartered
LocationHeadquarters
- HQ city
- Lehi
- HQ country
- United States
- HQ region
- North America
Markets served
SR Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription SaaS: Subscription-based pricing model for access to the patient engagement platform, likely tiered by practice size, features, and number of locations. The company offers different solutions for practices vs. enterprise groups (DSOs, Vision Groups, Hospitals), suggesting tiered enterprise agreements.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
SR Health product offering
Product offeringCore offering
SR Health (operating as Solutionreach, Inc.) sells an all-in-one, cloud-based patient engagement SaaS platform that automates patient communications across the full care lifecycle for dental, vision, and medical practices as well as enterprise healthcare groups such as DSOs, vision groups, and hospitals. The platform combines automated appointment reminders, two-way texting, recall campaigns, online scheduling, digital intake and check-in, telehealth video visits, payment technology, insurance eligibility checks, secure document sharing, patient surveys, reputation management, batch messaging, referrals, a patient mobile app, and analytics through a unified architecture. It integrates with 400+ Practice Management and EHR systems and is delivered as a HIPAA-compliant subscription to US healthcare practices.
Product overview
Solutionreach is an all-in-one patient engagement SaaS platform built on a unified architecture combining 19 integrated modules. The platform provides smart automation for patient communications across the entire care lifecycle — from automated recalls, appointment reminders, and two-way texting through online scheduling, digital intake, patient check-in, and telehealth video calls. Revenue cycle management features include payment technology, insurance eligibility verification, and secure document handling. The platform also encompasses patient surveys, reputation management, referral tracking, batch messaging, and a Data Hub for analytics. The system integrates with 400+ PM/EHR systems and is designed for dental, eye care, medical practices, DSOs, vision groups, and hospitals/medical groups.
Differentiator
Problem solved
Functional benefit
Products and services
- Solutionreach Patient Engagement Platform All-in-one, cloud-based, HIPAA-compliant patient engagement SaaS platform for US dental, vision, and medical practices and enterprise healthcare groups (DSOs, vision groups, hospitals/medical groups). The platform unifies 19 integrated modules covering automated appointment reminders, two-way texting, patient recall, online scheduling, digital intake, patient check-in, telehealth video calls, payment technology, insurance eligibility verification, secure document sharing, patient surveys, reputation management, batch messaging, patient referral programs, a patient-facing mobile app, a cloud-based practice phone system, location management for multi-site groups, and a Data Hub for analytics. It is delivered as a subscription that integrates with 400+ Practice Management and EHR systems and is sold via inside sales to practices and direct enterprise sales to multi-location groups.
- Patient Engagement Solutions for Practices (Dental, Eye Care, Medical) Tailored version of the Solutionreach Patient Engagement Platform sold to individual and small-group dental, optometry/eye care, and medical practices. It emphasizes reducing no-shows, automating recall, two-way texting, online scheduling, digital intake, payment reminders, surveys, and reputation management on top of the customer's existing Practice Management/EHR system. Sold as a subscription via inside sales, with implementation typically completed in under one week.
- Patient Engagement Solutions for Enterprise Healthcare Groups (DSOs, Vision Groups, Hospitals/Medical Groups) Enterprise-grade deployment of the Solutionreach Patient Engagement Platform for multi-location healthcare groups such as Dental Service Organizations, multi-site Vision Groups, and Hospitals/Medical Groups. It adds Location Management, standardized templates, enterprise-level Data Hub reporting, and enterprise commercial terms on top of the core patient engagement modules. Sold via direct enterprise field sales under multi-location agreements.
Quantifiable outcome
- 2x appointments and patient leads
- +3 more outcomes
Companies that use SR Health
Customer profileNamed customers1 record
Segments6 records
Ideal customer profiles2 records
SR Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature19 records
SR Health partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- 400+ PM/EHR Systems Integration PartnerscoreSolutionreach has established integrations with 400+ Practice Management and Electronic Health Record systems, enabling seamless implementation and data flow for healthcare practices. This extensive integration ecosystem is a core part of the platform's value proposition, allowing practices to adopt the solution without replacing existing systems.
Scale indicators7 records
Recent moves5 records
Expansion highlights5 records
SR Health competitors and assessment
Company assessmentEmerging players
- Birdeye: Birdeye is a customer experience and reputation management platform with growing healthcare practice presence, including reviews, surveys, messaging, and listings. Overlaps with Solutionreach's reputation management, surveys, and two-way texting modules.
- Mend: Mend offers telehealth, patient engagement, and digital intake with strong behavioral health and specialty practice positioning. Comparable on telehealth, intake, and reminder features though smaller scale than Solutionreach.
- Klara: Klara is a patient communication and engagement platform focused on two-way messaging, reminders, and intake for medical practices and specialty groups. Direct feature overlap with Solutionreach's core communication suite.
Direct peers
- Demandforce (by Internet Brands): Demandforce provides patient communication, reputation management, and marketing automation for healthcare practices. Closely comparable to Solutionreach's reminder, recall, reputation, and survey features for SMB healthcare customers.
- Luma Health: Luma Health offers a patient engagement platform with reminders, self-scheduling, intake, telehealth, and AI-driven outreach for ambulatory and specialty practices. Direct competitor in patient communication automation with comparable EHR integration depth.
- Weave Communications: Weave is a direct patient communication and engagement platform for SMB dental, vision, and medical practices. Highly comparable product overlap (reminders, two-way texting, payments, reputation) and identical target customer segments, including practice-level and enterprise DSO/vision group buyers.
- PatientPop (by Tebra): PatientPop (now part of Tebra) provides practice growth, patient communication, scheduling, and reputation management for independent medical practices. Overlaps with Solutionreach's practice-facing patient engagement stack.
- Relatient: Relatient is a patient engagement SaaS platform with appointment reminders, self-scheduling, digital intake, and broadcast messaging, serving medical practices and health systems. Comparable feature set and customer base overlap.
- NexHealth: NexHealth is a patient experience platform for healthcare practices offering online scheduling, digital intake, reminders, payments, and EHR integrations. Targets the same dental/medical SMB and DSO segments with a similar integration-first value proposition.
Broad incumbents
- Dentrix (Henry Schein One): Dentrix is the dominant dental practice management system and increasingly bundles patient communication, reminders, and recall natively. Represents the EHR/PM-native competitive threat that Solutionreach integrates against and increasingly competes with.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
SR Health social profiles
Digital presenceSR Health compliance and trust
Trust signalCompliance2 records
SR Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
SR Health leadership team
Management profileNumber of profiles
SR Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SR Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SR Health
What does SR Health do?
SR Health (operating as Solutionreach, Inc.) sells an all-in-one, cloud-based patient engagement SaaS platform that automates patient communications across the full care lifecycle for dental, vision, and medical practices as well as enterprise healthcare groups such as DSOs, vision groups, and hospitals. The platform combines automated appointment reminders, two-way texting, recall campaigns, online scheduling, digital intake and check-in, telehealth video visits, payment technology, insurance eligibility checks, secure document sharing, patient surveys, reputation management, batch messaging, referrals, a patient mobile app, and analytics through a unified architecture. It integrates with 400+ Practice Management and EHR systems and is delivered as a HIPAA-compliant subscription to US healthcare practices.
Is SR Health a public or private company?
SR Health is a private company. It is classified as unknown and is currently operating.
When was SR Health founded?
SR Health was founded in 2000. It employs 11 to 50 people.
Where is SR Health based?
SR Health is headquartered in Lehi, United States, in the North America region.
How does SR Health make money?
One revenue line is on record: subscription SaaS.
Who are SR Health's main competitors?
Emerging players on record are Birdeye, Mend and Klara. Direct peers are Demandforce (by Internet Brands), Luma Health, Weave Communications, PatientPop (by Tebra), Relatient and NexHealth. Dentrix (Henry Schein One) is listed as a broad incumbent.
Does SR Health have an API?
No public API is recorded for SR Health.
What industry is SR Health in?
SR Health's product category is Healthcare Patient Engagement Software. Its primary akta.pro industry code is HLACAEAJ, Adherence, Reminders & Engagement Automation (Medication/Follow-up), with a secondary code of HLALABAH, Care Navigation, Referral & Digital Front Door Platforms. Its NAICS code is 54151 and its SIC code is 7372.