Miles Media

What Miles Media does

Miles Media is a privately held, Pittsburgh-based digital marketing agency founded by Ray Miles in 2011 that sells marketing services to small and medium-sized businesses primarily in Western Pennsylvania, with listed reach also extending to Ohio and New York. The firm operates with a micro headcount of 1-10 employees and is bootstrapped, with no institutional investors, parent company, or subsidiaries disclosed. Its service portfolio is built around WordPress as the core technology platform and spans custom website design and development, search engine optimization with a local-SEO focus, social media management across Instagram, Facebook, TikTok, and LinkedIn, ongoing website maintenance and support, professional copywriting and content creation, graphic design, and small-business printing services.

The business model combines one-time project revenue from web design projects (priced in the $3,000 to $10,000 range based on scope) with recurring subscription-style revenue from SEO, website maintenance, and social media management, supplemented by professional services fees for writing, graphic design, and printing. Pricing is quote-based and disclosed only after a free consultation, with the agency explicitly positioning against longer-contract national competitors. Go-to-market is sales-led and direct: free-consultation CTAs, a single phone line, a single email inbox, and an inbound content marketing engine built on a company blog covering local SEO and small-business marketing topics.

The targeted customer segments are service-based small businesses in Pittsburgh and Western Pennsylvania - contractors, plumbers, HVAC companies, attorneys, accountants, and consultants - plus businesses with outdated websites and owners seeking turnkey digital marketing support. No named customer logos, case-study outcomes with quantified revenue impact, awards, patents, partnerships, or third-party integrations are disclosed, and the company has no app, no public API, and no AI/ML products in market.

Name

Miles Media

Legal name

Miles Media

Website

https://milesonmedia.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

Miles Media is a bootstrapped, Pittsburgh-based digital marketing agency serving small and medium-sized businesses in Western Pennsylvania with WordPress web design, local SEO, social media management, website maintenance, copywriting, graphic design, and printing services.

Ownership category

akta.pro rank

Product category

Digital Marketing Services

NAICS

Advertising, Public Relations, and Related Services (5418)

SIC

Services-Advertising Agencies (7311), Services-Mailing, Reproduction, Commercial Art & Photography (7330)

akta.pro primary industry

Local SEO (Maps, Citations, Reviews) (BPAFAJAD)

Keywords

• Digital marketing services
• WordPress web design
• Local SEO services
• Social media management
• Small business marketing

Headquarters

HQ city

Pittsburgh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. WordPress Web Design & Development: Custom WordPress website design and development services for small businesses, including redesigns of existing websites and new website launches. Pricing ranges from $3,000 to $10,000 depending on size and complexity.
2. SEO Services: Local SEO, technical optimization, content marketing, and ongoing SEO services to improve search rankings and drive organic traffic for Pittsburgh businesses.
3. Social Media Management: Platform-specific social media strategies across Instagram, Facebook, TikTok, and LinkedIn including content planning, posting, and engagement management.
4. Website Maintenance & Support: Ongoing website maintenance plans including security monitoring, updates, backups, and technical support to keep websites running smoothly.
5. Writing and Content Creation: Professional copywriting services for SEO-friendly content that communicates brand values and engages audiences.
6. Graphic Design: Custom graphic design services including logos, infographics, and visual branding across platforms.
7. Business Printing: Printing services for business cards, brochures, signage, and reports/booklets at competitive prices.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Miles Media is a Pittsburgh-based digital marketing agency that designs and develops custom WordPress websites, delivers local SEO services, and manages social media marketing for small and medium-sized businesses in Western Pennsylvania. The agency also provides ongoing website maintenance, professional copywriting, graphic design, and small business printing services.

Product overview

Miles Media is a Pittsburgh-based digital marketing agency offering a suite of marketing services for small and medium-sized businesses. Their core offerings include WordPress Web Design (custom-built, mobile-responsive websites optimized for SEO and conversions), SEO Services (website analysis, keyword research, on-page/off-page optimization), Social Media Management (across Instagram, Facebook, TikTok, and LinkedIn), Website Maintenance & Support, Writing and Content Creation, Graphic Design, and Printing services. These services are designed to work together as an integrated digital marketing solution—websites provide the foundation, SEO improves visibility, social media drives engagement, and ongoing maintenance ensures sustained performance.

Differentiator

Problem solved

Functional benefit

Products and services

• WordPress Web Design Custom WordPress website design and development services for small businesses, including mobile-responsive layouts, SEO-optimized site structure, fast loading performance, and conversion-focused design with content management training.
• SEO Services Search engine optimization services including website analysis, backlink analysis, keyword research, on-page SEO, off-page SEO, local SEO, Google Business Profile optimization, and technical optimization to improve local search visibility and organic traffic for Pittsburgh businesses.
• Social Media Management Social media marketing and management services across Instagram, Facebook, TikTok, and LinkedIn, including content planning, posting, platform-specific strategies, local audience engagement, and clear monthly reporting.
• Website Maintenance & Support Ongoing website maintenance services including security monitoring, updates, backups, and technical support to keep WordPress websites running smoothly.
• Writing and Content Creation Professional copywriting services creating compelling, SEO-friendly content that communicates brand values, engages audiences, and persuades them to take action.
• Graphic Design Custom graphic design services creating eye-catching graphics for brand identity including logos, infographics, and visual content across all platforms.
• Printing for Small Business Quick, affordable printing services for business cards, brochures, signage, and reports/booklets with design options available.

Quantifiable outcome

• Websites that rank well in Google and other search engines with SEO-ready structure and clean code
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Lounge Lizard: New York-based digital marketing and web design agency offering web design, SEO, branding, and social media services. Comparable creative-led, multi-service agency model targeting small and mid-sized businesses.
• Direct Online Marketing: Pittsburgh-based digital marketing agency specializing in paid search, SEO, and analytics for mid-market and enterprise clients. The most direct regional head-to-head competitor given shared geography and overlapping service mix.
• WebFX: Harrisburg, PA-based digital marketing agency offering web design, SEO, social media, and content marketing to SMB and mid-market clients. Closest large direct competitor with overlapping service lines and shared Pennsylvania footprint.
• Thrive Internet Marketing Agency: National digital marketing agency providing web design, SEO, social media, and reputation management. Directly comparable service catalog and SMB-to-mid-market positioning, though at significantly larger scale.
• SmartSites: Paramus, NJ-based digital marketing agency offering web design, SEO, PPC, and social media to small and mid-sized businesses. Comparable service breadth, target customer profile, and recurring engagement model.
• Big Leap: Lehi, UT-based digital marketing agency focused on SEO, content marketing, web design, and social media. Comparable service mix and SMB/mid-market client base.
• HigherVisibility: Memphis, TN-based digital marketing agency offering SEO, web design, paid media, and social media services. Closely comparable service catalog and SMB-centric positioning.
• Ignite Visibility: San Diego-based full-service digital marketing agency with strong SEO, social media, and web design practices serving SMB and mid-market clients. Closely aligned offering and go-to-market approach.
• OuterBox: Akron, OH-based digital marketing and web design agency with a strong eCommerce specialty. Geographic neighbor serving similar SMB and mid-market clients with overlapping web design, SEO, and digital marketing services.

Broad incumbents

• Wix.com: Global DIY website builder and business platform targeting the same small business segment that Miles Media serves. Competes for the same customer wallet on website creation, and increasingly on SEO, marketing, and commerce tooling — but as a software platform rather than a services agency.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/milesonmedia

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Miles Media