Amity Health

What Amity Health does

Amity Health is an Australian not-for-profit community health organisation, headquartered in Albany, Western Australia, that delivers allied health, mental health, chronic disease, aged care, Aboriginal health, disability, and family-support services across five regions of regional Western Australia (Great Southern, Wheatbelt, South-East Coastal Goldfields, Midwest, and South West). Originally established around 2000 as the Great Southern GP Network and operating for 25+ years, the organisation runs eight physical service sites — a head office at Lockyer Avenue Albany, a Community Allied Health Hub at Collie Street Albany, and regional offices in Denmark, Esperance, Merredin, Moora, Narrogin, and Northam — supplemented by outreach programs and telehealth for Diabetes Educators and Mental Health Counselling.

The service portfolio is delivered through named programs including the Integrated Chronic Disease Care Program (ICDC), Integrated Team Care (ITC) for Aboriginal health, Mental Health, Wellbeing & Resiliency Program (MHWRP), Mental Health Counselling Program and the in-reach Connections Count model in Residential Aged Care, the Care Finder Program, Communities for Children, Kids Hubs in Merredin and Narrogin, the Albany Connected Communities Project, and a broad Allied Health Services practice spanning Art Therapy, Diabetes Education, Dietetics, Occupational Therapy, Psychology, and Speech Pathology. Disability Services are delivered as a registered NDIS provider. The underlying technology stack is intentionally light: a Squarespace-hosted website with online fillable referral forms (PDF), a Donorbox donation widget, Microsoft Forms-based feedback surveys, and telehealth phone/video links.

The revenue model is a hybrid of government and PHN grant funding, NDIS plan-managed fee-for-service, Medicare rebates (where a GP Management Plan, Mental Health Care Plan, or Team Care Arrangement is in place), fee-for-service Allied Health with full upfront payment (private health insurance processed first, then Medicare rebate), and tax-deductible charitable donations over AUD 2. Primary funders are WA Primary Health Alliance (WAPHA) as operator of the Country WA Primary Health Network, the WA Department of Health, and the Australian Government Department of Social Services. The customer base is regional WA residents — Aboriginal and Torres Strait Islander peoples, NDIS participants, people with chronic conditions, families and children, older Australians, and people experiencing mental-health challenges — accessed via GP referral, self-referral, or community outreach.

Name

Amity Health

Legal name

Amity Health Ltd

Website

https://amityhealth.com.au

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Amity Health is an Australian not-for-profit community health organisation that delivers allied health, mental health, chronic disease, aged care, Aboriginal health, disability, and family services across five regions of regional Western Australia, funded principally by WAPHA, the WA Department of Health, DSS, and NDIS.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Health Care and Social Assistance (62)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Medicare-Certified Skilled Home Health Agencies (HHA) (HLADAFAA)

akta.pro secondary industries

Home Health Aide (HHA) Services (Medically Directed) (HSABACAB), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Community health services
• Allied health services
• Mental health counselling
• Chronic disease management
• Aged care navigation

Headquarters

HQ city

Albany

HQ country

Australia

HQ region

Oceania

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government and PHN funding: Funded health and community programs delivered under contracts with WA Primary Health Alliance (WAPHA) as operator of the Country WA Primary Health Network, and the Department of Health. Funds the majority of regional and community programs.
2. Allied Health fee-for-service: Fee-for-service Allied Health services including Art Therapy, Mental Health & Chronic Pain Counselling, Diabetes Education, Dietetics, Occupational Therapy, Psychology, and Speech Pathology. Full payment required upfront; can process Medicare rebate if applicable.
3. Donations: Charitable donations from individuals, with donations over $2 tax-deductible. Supports the not-for-profit mission.
4. NDIS service delivery: Registered NDIS provider offering disability services and NDIS-funded allied health services to NDIS plan holders.
5. Medicare rebates: Medicare rebates processed for eligible clients with a GP Management Plan, Mental Health Care Plan, or Team Care Arrangement.
6. Australian Government Department of Social Services funding: Federal funding (e.g., Communities for Children program, Child and Parent Support) delivered by Amity Health on behalf of the Australian Government Department of Social Services.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Amity Health is a not-for-profit community health organisation delivering an integrated portfolio of allied health, mental health, chronic disease management, aged care, Aboriginal health, disability/NDIS and family/children services across regional Western Australia. Services are delivered through seven regional offices plus a Community Allied Health Services Hub in Albany, with a mix of fully funded programs (at no cost to eligible clients) and fee-for-service allied health. Telehealth and online referral pathways extend reach into rural and remote WA communities.

Product overview

Amity Health is a not-for-profit, community-governed health and wellbeing service portfolio rather than a single unified software product. Its offering is best described as a regional service-platform architecture in which a head-office "hub" (the Community Allied Health Services Hub at 45 Collie Street, Albany) delivers a coordinated suite of named clinical and community programs across regional Western Australia, including the Mental Health Counselling Program, Mental Health Counselling in Residential Aged Care Homes (Connections Count), Integrated Chronic Disease Care Program (ICDC), Care Finder Program, Integrated Team Care Program (ITC) for Aboriginal health, Mental Health, Wellbeing & Resiliency Program (MHWRP), Strengthening Aboriginal Health Program, Communities for Children, the Albany Connected Communities Project, and the Kids Hubs in Merredin and Narrogin. Underpinning these programs is a broad Allied Health Services practice covering Art Therapy, Diabetes Education, Dietetics, Occupational Therapy, Psychology, and Speech Pathology, complemented by Disability Services & NDIS support, a Visiting Specialists directory (with Clinic Room Hire), the WiseHealth cardiac rehabilitation program, the Grief & Loss Group, the Walpole Speech Pathology and OT Outreach Program, and the Child & Parent Support Group Narrogin. Together these named programs form the integrated service catalogue Amity Health delivers through its regional office network spanning Albany, Denmark, Esperance, Katanning, Merredin, Moora, Narrogin and Northam.

Differentiator

Problem solved

Functional benefit

Products and services

• Allied Health Services
• Mental Health Counselling Program
• Mental Health Counselling in Residential Aged Care Homes (Connections Count)
• Care Finder Program
• Integrated Chronic Disease Care Program (ICDC)
• Integrated Team Care Program (ITC)
• Mental Health, Wellbeing & Resiliency Program (MHWRP)
• Strengthening Aboriginal Health Program
• Communities for Children
• Kids Hub Merredin
• Kids Hub Narrogin
• Albany Connected Communities Project
• Disability Services & NDIS
• Visiting Specialists
• Clinic Room Hire
• WiseHealth Cardiac Rehabilitation Program
• Grief & Loss Group
• Walpole Speech Pathology and Occupational Therapy Outreach Program
• Child & Parent Support Group Narrogin
• Community Allied Health Services Hub (45 Collie Street, Albany)

Quantifiable outcome

• 25+ years supporting health and wellbeing of people in regional Western Australia
• +2 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles8 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

22 partnerships are on record, tiered core and minor.

• Reconciliation AustraliacoreStrategic or Co-development PartnerAmity Health is working with Reconciliation Australia on its Commitment to First Nations People / Reflect Reconciliation Action Plan, which is to be endorsed by Reconciliation Australia.
• Early Years Partnership (Western Australian Government, Minderoo Foundation, Telethon Kids Institute)coreStrategic or Co-development Partner10-year partnership that enables the Central Great Southern Child Health Project (dental health for children 1-4 years). Amity Health delivers the program alongside UWA, WACHS, and Rural Health West.
• University of Western Australia (UWA) dental students / Dr Jilen PatelcoreStrategic or Co-development PartnerCo-delivery of the Central Great Southern Child Health Project with Dr Jilen Patel and four UWA dental students, including dental screenings, treatments, low-risk dental surgeries, and capacity-building with local health practitioners.
• Rural Health WestcoreImplementation/ SI/ Consulting PartnerSupports the Walpole Speech Pathology and Occupational Therapy Outreach Program and broader regional health delivery in regional WA; supports the Central Great Southern Child Health Project.
• WA Country Health Service (WACHS)coreStrategic or Co-development PartnerSupports the Central Great Southern Child Health Project and the dental health initiative.
• Hope Community ServicesminorOthersFormer employer of incoming CEO Pam Bubrzycki (Chief Services Officer). Represents an organisational relationship / talent pipeline rather than a direct service partnership.
• Curtin UniversityminorImplementation/ SI/ Consulting PartnerSeveral Amity Health clinicians (e.g., Kelly the Dietitian) were trained at Curtin University, and Curtin's former Deputy Director of Staff Wellness, Simone Brand, serves as Vice Chairperson of Amity Health's Board. Curtin hosted the Safer Communities Response Team.
• Synergy GraphicsminorImplementation/ SI/ Consulting PartnerBased in Albany, WA, Synergy Graphics designed the Amity Health website. Listed in the website footer as the design partner.
• National Board of ASORCminorOthersVice Chairperson Simone Brand served as Director of the National Board of ASORC; partnership represents governance/cross-organisational leadership relationship.
• LGBTIQ+ Health AustraliaminorGTM or Marketing PartnerLGBTIQ+ Health Australia listed as a helpful link in Amity Health's LGBTQIA+ Statement. Cross-promoted as a national support resource for LGBTIQ+ health.
• QlifeminorGTM or Marketing PartnerQlife is referenced as a partner and referral pathway for LGBTI peer support; Living Proud (WA) operates QLife in WA. Listed as a helpful link in Amity Health's LGBTQIA+ Statement.
• PANDA (Perinatal Anxiety and Depression Australia)minorGTM or Marketing PartnerCross-promoted in perinatal mental health blog content as a national support service. Amity Health routes perinatal clients to PANDA's helpline.
• COPE (Centre of Perinatal Excellence)minorGTM or Marketing PartnerCross-promoted in perinatal mental health content; recommended as a support resource for new and expecting parents.
• NgalaminorGTM or Marketing PartnerNgala Parenting Line and Country Families@Ngala listed as referral / support resources in Amity Health's Pregnancy and Perinatal Mental Health resources.
• Beyond BlueminorGTM or Marketing PartnerBeyond Blue listed in the Reconciliation Action Plan as a support resource for First Nations people; cross-referenced in Amity Health's resources for Aboriginal and Torres Strait Islander peoples.
• Black Dog InstituteminorGTM or Marketing PartnerBlack Dog Institute listed in the Reconciliation Action Plan as a support resource for Aboriginal and Torres Strait Islander peoples' mental health.
• Black RainbowminorGTM or Marketing PartnerBlack Rainbow listed in the Reconciliation Action Plan and the LGBTQIA+ Statement as a support resource for Indigenous LGBTQ+ people.
• Carers WAminorGTM or Marketing PartnerCarers WA listed as a helpful link and referral resource in Amity Health's Carer Recognition Principles page.
• Carer GatewayminorGTM or Marketing PartnerAustralian Government Carer Gateway listed in Carer Recognition Principles as a referral resource.
• My Aged CareminorGTM or Marketing PartnerMy Aged Care (Australian Government) listed as a primary referral resource in Amity Health's resources for older persons; Amity Health delivers the Care Finder Program to support navigation of My Aged Care.
• NDIS (National Disability Insurance Scheme)coreStrategic or Co-development PartnerAmity Health is a registered NDIS provider; participants can self-refer with an NDIS plan. NDIS Practice Standards Certified via IHCA. Disability services are a core service stream.
• Noigroup (NOI Group)minorImplementation/ SI/ Consulting PartnerNoigroup (a leader in pain education, based in Australia and USA) provided pain education training to Amity Health's Mental Health OT and Art Therapist (Danita Walsh) for managing persistent pain.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• cohealth: Victorian NFP community health provider delivering allied health, mental health, oral health, and harm reduction services across metropolitan and regional catchments. Comparable NFP community health operating model with strong focus on Aboriginal health and vulnerable populations.
• Marathon Health: Australian not-for-profit providing primary health, allied health, mental health, and chronic disease management services across rural and regional NSW and beyond. Directly comparable regional NFP community health model, similar funder base (PHNs, state health), and similar multidisciplinary service catalogue.
• Sunraysia Community Health Services: Regional Victorian community health service delivering allied health, mental health, aged care, NDIS, and Aboriginal health programs. Closely comparable service mix and NFP regional delivery model to Amity Health, though operating in a different state.
• Aboriginal Health Council of Western Australia (AHCWA): Peak body for Aboriginal Community Controlled Health Organisations in WA, representing member ACCHOs that deliver culturally secure primary health, mental health, and chronic disease services. Directly comparable Aboriginal health focus and regional WA service footprint to Amity Health's Integrated Team Care, MHWRP, and Strengthening Aboriginal Health programs.
• Latrobe Community Health Service: Large regional Victorian NFP delivering allied health, dental, mental health, aged care, NDIS, and community programs across Gippsland. Directly comparable as a multi-site regional community health NFP with a similar service portfolio and PHN/state government funding mix.

Broad incumbents

• St John of God Health Care: Large Catholic NFP hospital and community health provider with significant regional WA presence (Bunbury, Geraldton, Albany outreach). Comparable as a WA-focused NFP health provider, though hospital-based rather than primary/community care-led like Amity Health.
• Silver Chain Group: One of Australia's largest community-based health and aged care providers, delivering in-home and community health services including allied health, nursing, and chronic disease management across metropolitan and regional Australia. Directly comparable to Amity Health's regional allied health, chronic disease, and aged care service lines, but with much larger national scale.
• Royal Flying Doctor Service (RFDS): National NFP delivering primary health, emergency, and mental health services to remote and rural Australia, with significant WA operations. Comparable regional/remote service delivery model to Amity Health, though RFDS operates via aviation and telehealth across vastly larger geographies.
• WA Country Health Service (WACHS): Western Australian government agency providing public hospital and community health services across regional WA - the same geography Amity Health serves. Acts as both a partner (Child Health Project) and an indirect competitor/funder in regional WA primary care delivery.
• Bolton Clarke: Major Australian not-for-profit provider of community and residential aged care, allied health, and home care services, with significant regional presence. Comparable to Amity Health's multidisciplinary allied health, aged care (Care Finder, Connections Count), and chronic disease management offerings, though operating at a national scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Amity Health