MyPocketDoctor

What MyPocketDoctor does

MyPocketDoctor (legal entity Mediaxes Philippines Inc.) is a Philippines-based telemedicine company founded in 2006 as the country's first telemedicine app. The company provides 24/7/365 remote medical consultations through video, phone, and messaging channels, connecting patients with board-certified Filipino physicians trained to European telemedicine standards. Its service portfolio spans general practitioner consultations priced at ₱499 (approximately $8-9 USD) per session and specialist care across nine disciplines including pediatrics, OB/GYN, dermatology, ophthalmology, ENT, cardiology, internal medicine, orthopedics, and gastroenterology. The platform is accessible via iOS and Android mobile applications and a web portal, supported by a proprietary EMR system, e-prescription delivery to partner pharmacies, and cloud infrastructure hosted on AWS and Linode (Akamai) with SSL/TLS encryption, mobile SSL pinning, quarterly penetration testing, and data anonymization. The company is RA 10173 (Data Privacy Act) compliant and registered with the National Privacy Commission.

The business operates a hybrid revenue model combining per-consultation transaction fees for individual consumers, subscription-based corporate plans sold directly to enterprise HR functions, and embedded distribution through insurance partnerships with Medicard, iCare, and AXA Philippines. Distribution is primarily product-led through mobile app downloads and self-service booking on the website, supplemented by direct enterprise sales for B2B contracts. The company is headquartered at the Philippine Stock Exchange Tower in Bonifacio Global City, Taguig, and operates with 11-50 employees including a network of 10+ physicians.

Leadership is currently transitioning: co-founder and former CEO Mads Kjaer Larsen passed away on February 12, 2025, with Peter Kjaer Larsen assuming the President/CEO role. The remaining leadership team includes a Country Manager/COO, Operations Manager/Head Nurse, and Admin Doctor. The company is privately held with no disclosed institutional investors or venture capital backing and has cumulatively served more than 800,000 consultations since 2014, maintaining a 4.5/5 patient satisfaction rating and a 15-minute average physician response time.

Name

MyPocketDoctor

Legal name

Mediaxes Philippines Inc.

Website

https://mypocketdoctor.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

MyPocketDoctor is a Philippines-based telemedicine company founded in 2006, providing 24/7 remote consultations with board-certified Filipino physicians via mobile and web platforms. It serves individual consumers, corporate clients, and insurance partners including Medicard, iCare, and AXA.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

akta.pro secondary industry

Telepharmacy & Prescription Fulfillment Marketplaces (HLALALAF)

Keywords

• Telemedicine services
• Telehealth consultations
• Online medical consultations
• Digital healthcare platform
• Mobile health applications

Headquarters

HQ city

Cebu City

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Teleconsultation Fees: Fee-per-consultation model where patients pay for individual consultations with general practitioners or specialists. General Practitioner consultations priced at ₱499 with email invoices provided afterward.
2. Specialist Consultations: Specialist care services with same-day availability across multiple medical disciplines including Pediatrics, OB/GYN, Dermatology, Ophthalmology, ENT, Cardiology, Internal Medicine, Orthopedics, and Gastroenterology
3. Corporate Plans: Enterprise/corporate healthcare plans providing employee telemedicine benefits, likely sold to businesses and insurance partners

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

MyPocketDoctor operates a telemedicine platform providing 24/7 access to board-certified Filipino physicians through video, phone, and messaging consultations. Services include general teleconsultations, specialist care across multiple disciplines, and e-prescriptions sent to partner pharmacies, delivered via web platform and mobile applications (iOS and Android) primarily serving patients in the Philippines.

Product overview

MyPocketDoctor operates as a telemedicine platform offering two primary services: Teleconsultation for general medical consultations and Specialist Care for specialized medical disciplines. The platform is accessible via web application and mobile apps for iOS and Android. Patients can book consultations with board-certified Filipino physicians 24/7/365, receiving video consultations, electronic prescriptions, and follow-up care through the unified platform.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 800,000+ consultations served since 2014
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• MedicardcoreGTM or Marketing PartnerInsurance provider partner that offers MyPocketDoctor telemedicine services to Medicard policyholders as part of health insurance coverage
• iCarecoreGTM or Marketing PartnerInsurance provider partner integrating MyPocketDoctor telemedicine services into employee or customer healthcare benefits programs
• AXA PhilippinescoreGTM or Marketing PartnerInternational insurance company with presence in the Philippines, partnered to provide telemedicine access to AXA policyholders and customers

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Practo: Practo is an India-based DTC telehealth plus e-pharmacy platform offering online consultations, medicine delivery, and specialist appointments. Same three-pillar offering (consult + e-prescription + delivery) and consumer mobile-first GTM that MyPocketDoctor mirrors in the Philippines.
• HealthNow: HealthNow is a Philippine telehealth and digital pharmacy app offering consultations plus medicine delivery. Directly competes with MyPocketDoctor's teleconsultation-plus-e-prescription-delivery value proposition in the same Filipino consumer market.
• Alodokter: Alodokter is an Indonesian DTC telehealth and health-content platform offering video consultations, specialist booking, and insurance integrations. Comparable DTC virtual-care model serving a large Southeast Asian population with similar specialty breadth and insurance partnership strategy.
• Doctor Anywhere: Doctor Anywhere is a Southeast Asia-headquartered DTC telehealth platform offering video consultations, e-prescriptions, and corporate health plans. Comparable business model — pay-per-consultation plus B2B corporate/insurance subscriptions — and operates in adjacent SEA markets with similar competitive dynamics.
• Halodoc: Halodoc is an Indonesia-based DTC telehealth and e-pharmacy platform combining doctor consultations with home prescription delivery. Same integrated teleconsultation + pharmacy-delivery model and consumer-grade mobile UX that MyPocketDoctor targets in the Philippines.
• KonsultaMD: KonsultaMD is the Philippines' other major DTC telemedicine platform offering 24/7 video consultations with Filipino doctors via mobile app. Direct competitor on the same ₱499-style pay-per-consultation model, same geography, and same customer base of Filipino patients seeking convenient virtual care.
• mWell: mWell is a Philippine telehealth super-app backed by Metro Pacific and Maya, offering video consultations, e-prescriptions, and home lab services. Closely mirrors MyPocketDoctor's mobile-first DTC model with integrated insurance partnerships, competing head-to-head for the same Philippine consumer base.

Broad incumbents

• Teladoc Health: Teladoc Health is the largest global incumbent in virtual care offering general and specialty teleconsultations plus chronic care management. Provides a benchmark for how a bootstrapped DTC telemedicine player can scale into enterprise and specialty verticals over time.
• Medgate: Medgate is one of Europe's largest telemedicine operators and the European telemedicine standard that MyPocketDoctor explicitly references as its quality benchmark. Comparable foundational teleconsultation play-book and clinical protocols, providing strategic comparison for operational scale and clinical standards.

Regional players

• Speedoc: Speedoc is a Singapore-headquartered on-demand telehealth and house-call platform operating across Southeast Asia. Similar 24/7 pay-per-consultation model with strong focus on home-based care, providing a useful comparison for MyPocketDoctor's "doctor-on-demand" positioning outside the Philippines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCOgPyRquh6yhCoVL0DMPAqA
• Facebookfacebook.com/mypocketdoctor
• Xx.com/mypocket_doctor
• LinkedInlinkedin.com/company/mypocketdoctor

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MyPocketDoctor