HMSHost
- Company typePrivate
- Founded1897
- HeadquartersBethesda, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
HMSHost firmographics
Firmographics- Name
- HMSHost
- Legal name
- HMSHost
- Website
- https://hmshost.com
- Company type
- Private
- Founded year
- 1897
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Where HMSHost is headquartered
LocationHeadquarters
- HQ city
- Bethesda
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
HMSHost business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Food & Beverage Sales: HMSHost operates over 1,000 food and beverage locations across nearly 80 airports and 80+ travel plazas in North America, generating revenue through restaurant sales to travelers. Revenue derived from full-service restaurants, quick-service restaurants, grab-and-go options, bars, and coffee shops.
- Airport Concession Contracts: HMSHost secures long-term concession agreements (typically 10-15 years) with airport authorities to operate F&B venues. These contracts involve developing, building, and operating restaurants with revenue shared between HMSHost and the airport authority.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Individual restaurant pricing varies by concept and location |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels10 records
HMSHost product offering
Product offeringCore offering
HMSHost operates food and beverage restaurants, bars, and grab-and-go outlets at airports and motorway travel plazas under long-term concession contracts with airport authorities and transportation operators. The company develops proprietary concepts (such as 1897 Market and Eat Well. Travel Further.), partners with national brands (Starbucks, Shake Shack, Chili's, Panera Bread), and licenses local chef-driven venues for travelers.
Product overview
HMSHost is a global restaurateur and leader in travel dining operating over 1,000 locations in nearly 80 airports across North America and motorways. The company offers a portfolio of proprietary concepts (including 1897 Market, and programs like Eat Well. Travel Further., JBF@ORD Chef Series, Brew & Bite Battle, and Channel Your Inner Chef), national brands (Starbucks, Shake Shack, Chili's, Panera Bread, Dunkin'), and local/regional restaurant partners. HMSHost also deploys technology products including AI-powered self-checkout systems from Mashgin and SandStar.
Differentiator
Problem solved
Functional benefit
Products and services
- Airport F&B Concession Operations
- 1897 Market
- Eat Well. Travel Further.
- Mashgin Touchless AI Checkout
- SandStar AI-Powered Smart Kiosks
- Startsomewhere Sustainability Program
Quantifiable outcome
- 14 HMSHost dining venues recognized in USA TODAY's 2024 10Best Readers' Choice Awards including Best Airport Bar at PBI
- +2 more outcomes
Companies that use HMSHost
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles2 records
HMSHost technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
HMSHost partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core, minor and flagship.
- Mary Brown's ChickencoreLocal brand partner under 12-year Toronto Pearson contract for new dining transformation.
- OEB Kitchen + BarcoreLocal brand partner under 12-year Toronto Pearson contract for new dining transformation.
- Kinton RamencoreLocal brand partner under 12-year Toronto Pearson contract for new dining transformation.
- MurLarkey Distilled SpiritsminorPartnership to debut local craft distillery concept at Washington Dulles International Airport's new Concourse E under 10-year contract.
- EatalycorePartnership to bring the first Eataly in a North American airport to JFK Terminal 8. Will feature full-service restaurant serving authentic Italian dishes, wine bar, and hybrid café with Grab & Go items, coffee, and curated retail selection.
- Momofuku (Chef David Chang)corePartnership to bring Peach Palace by Momofuku to JFK T8 - a new Asian-American concept developed specifically for the airport featuring balance between familiar and unexpected flavors.
- The Olde Mecklenburg Brewery (OMB)corePartnership to open OMB Biergarten at Charlotte Douglas International Airport, bringing the No. 1 'Best Beer Garden' in the U.S. (USA TODAY 2024) to CLT. Features traditional German-style beer brewed under Reinheitsgebot and authentic biergarten fare.
- Dunkin'corePartnership to bring Dunkin' coffee to Milwaukee Mitchell International Airport - first of two locations at MKE.
- NoDa Brewing CompanycoreLocal Charlotte craft brewery partner with taproom at CLT. Won Brew & Bite Battle competition with winning dish featured at 1897 Market.
- Guy FiericorePartnership to open Guy Fieri's Phoenix Kitchen and Bar at PHX Eighth Concourse featuring 'Real Deal' signature recipes, championship BBQ, and Off da Hook cocktails. Joint venture with TMG Services, LLC and Kind Hospitality, Inc.
- SanTan Brewing CompanycorePartnership to open SanTan Spirit House at PHX featuring innovative cocktails from award-winning mixologist Natasha Hill, showcasing locally made spirits from Arizona's largest independent brewery and distillery.
- Vegas Golden KnightsflagshipPartnership to create 'Vegas Born' restaurant at Harry Reid International Airport celebrating the championship-winning NHL team. Features team memorabilia, championship bar menu, and Foley Family Wines selection.
- Clark County Department of AviationcoreAirport authority partnership for operations at Harry Reid International Airport (LAS) where HMSHost operates over 70 restaurants, bars, and Grab & Go options.
- NASCARflagshipHMSHost teamed up with NASCAR to create NASCAR Drafthouse at St. Louis Lambert International Airport - a 90-seat full-service restaurant with officially licensed NASCAR branding, memorabilia, Southern comfort food menu, and full bar. First-of-a-kind dining experience at STL.
- Sacramento International Airportcore15-year contract to bring fresh dining options, transforming nearly 16,700 square feet of concessions space with locally loved restaurants and national brands.
- BrewDogminorPartnership to bring BrewDog airport bar to John Glenn Columbus International Airport featuring 16-seat brewery.
- Banded Peak BrewingminorPartnership to open Summit House at Calgary International Airport featuring Calgary's well-known local craft brewery.
- NoDa Brewing CompanycoreBrew & Bite Battle culinary competition partnership at CLT - NoDa won with Hop Drop 'N Shrimp Roll paired with Hop Drop 'N Roll IPA, earning spot on menu at 1897 Market.
- Southern GroundscoreFlorida-based coffee house partner with locations at Jacksonville International Airport. Joint venture with Lee Wesley (ACDBE partner). Features Intelligentsia coffee, craft cocktails, and Blueberry Artisan Bakery treats.
- Lee Wesley GroupcoreACDBBE (Airport Concessions Disadvantaged Business Enterprise) joint venture partner for Jacksonville International Airport operations. $60M, 10-year contract.
- SandStarcoreSmart Kiosks partnership featuring contactless coolers with dynamic vision recognition and Blue Light virus cleaning technology for health and safety at CLT.
- StarbuckscoreMulti-year partnership enabling HMSHost to operate nearly 400 Starbucks stores at airports and travel plazas. The agreement includes full integration of Starbucks loyalty program and mobile order/pay technology across North America, rollout of new food and beverage offerings, and Starbucks contemporary fresh food program.
- MashgincoreAI-powered touchless self-checkout technology partnership. Mashgin's visual recognition technology enables instant item identification and payment without scanning or human interaction. Deployed at CLT, LAX, MCI, and Vince Lombardi Service Plaza.
- Moet Hennessy's ChandonminorPartnership for Female Curated Tastemakers Menu featuring Chandon Rosé sparkling wine paired with dishes from Channel Your Inner Chef winners.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
HMSHost competitors and assessment
Company assessmentBroad incumbents
- Elior Group: International contract catering and food services group that owns Areas, its airport concessionaire arm. Elior is a broader incumbent in outsourced food services whose concessionaire subsidiary competes directly with HMSHost in travel-venue F&B.
- Fraport: Frankfurt-based global airport operator that runs its own F&B and retail concessions at Frankfurt Airport and licenses its expertise internationally. While primarily an airport operator, its integrated F&B operations are broadly comparable to HMSHost's concession model and a source of competition in select global hubs.
Emerging players
- Restaurant Associates: U.S. corporate, cultural, and special-venue hospitality group (part of Compass Group). Operates premium food service in museums, corporate dining, and select travel/venue settings, overlapping with HMSHost's higher-end proprietary concepts like 1897 Market.
Direct peers
- OTG: U.S. airport hospitality operator known for technology-enabled, chef-driven airport restaurants and self-order kiosks. OTG directly competes with HMSHost on tech-forward airport F&B and is a frequent rival in major U.S. hub bids.
- Lagardère Travel Retail: Global travel-retail and F&B operator, parent of Paradies Lagardère in North America. Operates duty-free, food service, and specialty concepts in airports worldwide, overlapping directly with HMSHost's travel-venue F&B model.
- Areas (Areas Elior): Global airport, motorway, and railway station F&B and retail concessionaire owned by Elior Group / PAI Partners. Areas is a direct North American and international competitor to HMSHost in airport food and beverage concessions, with overlapping customer base of airport authorities.
- Paradies Lagardère: North American airport retail and F&B concessionaire combining Lagardère Travel Retail's international portfolio with Paradies' domestic airport operations. Competes head-to-head with HMSHost for U.S. airport food, beverage, and specialty retail concessions.
- Delaware North: Privately held U.S. hospitality and food-service company that competes with HMSHost in airport concessions, sports venues, and travel hospitality. It is one of the largest direct North American competitors in airport F&B and frequently bids against HMSHost for the same concession contracts.
- Concessions International: U.S.-based airport F&B and retail concessionaire operating at multiple major U.S. airports. Competes with HMSHost for terminal food and beverage contracts, particularly in mid-size and regional hubs.
- SSP Group: UK-listed global airport and travel-hub F&B operator with a similar concession model to HMSHost, operating thousands of branded and proprietary food outlets in airports and railway stations. SSP is the closest international peer in scope, contract structure, and brand-portfolio strategy.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
HMSHost social profiles
Digital presenceHMSHost compliance and trust
Trust signalCompliance2 records
HMSHost financial estimates
Financial estimateRevenue estimate
Valuation estimate
HMSHost leadership team
Management profileNumber of profiles
Profiles16 records
HMSHost funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HMSHost M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HMSHost
What does HMSHost do?
HMSHost operates food and beverage restaurants, bars, and grab-and-go outlets at airports and motorway travel plazas under long-term concession contracts with airport authorities and transportation operators. The company develops proprietary concepts (such as 1897 Market and Eat Well. Travel Further.), partners with national brands (Starbucks, Shake Shack, Chili's, Panera Bread), and licenses local chef-driven venues for travelers.
Is HMSHost a public or private company?
HMSHost is a private company. It is classified as corporate owned and is currently operating.
When was HMSHost founded?
HMSHost was founded in 1897. It employs 5,001 to 10,000 people.
Where is HMSHost based?
HMSHost is headquartered in Bethesda, United States, in the North America region.
How does HMSHost make money?
Two revenue lines are on record. Food & Beverage Sales are the primary driver. The others are airport Concession Contracts.
Who are HMSHost's main competitors?
Broad incumbents on record are Elior Group and Fraport. Restaurant Associates is listed as an emerging player. Direct peers are OTG, Lagardère Travel Retail, Areas (Areas Elior), Paradies Lagardère, Delaware North, Concessions International and SSP Group.
Does HMSHost have an API?
No public API is recorded for HMSHost.