VGS

What VGS does

VGS is a private, for-profit company founded in 2014 and headquartered in Orlando, Florida, with 11-50 employees. The company positions itself as a provider of ticketing and visitor management systems for leisure, entertainment, and cultural businesses, operating a unified platform that handles real-time management of guest services, benefits, and entitlements across multi-location venues and sales channels including web, kiosk, mobile, and call center. Its product portfolio, built on modern web architecture with open APIs and micro-services, spans ticketing, point of sale, virtual queuing, distribution, and mobile applications under the accesso Horizon platform, alongside adjacent products such as Paradox, Passport, ShoWare, ingresso, LoQueue, Freedom, and Siriusware.

VGS serves a diversified set of verticals led by theme and water parks and extending into zoos and aquariums, tours and experiences, museums and cultural institutions, ski resorts, box office and live entertainment, sports and stadiums, fairs and festivals, performing arts, and hospitality venues including restaurants, resorts and casinos. The technology emphasis is on unifying fragmented venue management into a single real-time hub, with features targeted at complex revenue recognition, financial controls, audit-ready logging, and deep guest entitlement tracking to support targeted offers and upsells.

Go-to-market is a direct enterprise sales motion using demo-led engagement, supported by digital marketing, content and case-study assets, solution overview downloads, and proprietary industry events such as accesso Next 2026. Distribution is global, with localized web presence in English, Canadian French, German, Spanish, and Italian. Pricing is not publicly disclosed, and revenue mechanics are not specified in the source, so the business model should be characterized as enterprise SaaS with custom contract terms anchored on multi-year venue agreements.

Name

VGS

Website

https://vgs.com

Company type

Private

Founded year

2014

Headcount range

11–50 employees

Short description

VGS provides ticketing and visitor management systems for leisure, entertainment, and cultural businesses. Its unified platform serves theme parks, zoos, museums, ski resorts, live entertainment venues, stadiums, festivals, performing arts, and hospitality operators globally.

Ownership category

akta.pro rank

Product category

Venue Management Software

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Virtual & Hybrid Event Registration & Streaming Access Platforms (THAHAFAM)

Keywords

• Venue management software
• Ticketing solutions
• Point of sale systems
• Virtual queuing software
• Visitor management

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Distribution channels2 records

Marketing channels4 records

Core offering

VGS provides ticketing, point-of-sale, virtual queuing, distribution, and mobile software for leisure, entertainment, and cultural venue operators. Its flagship accesso Horizon platform unifies multi-location operations and every sales outlet—web, kiosk, mobile, and call center—into a single real-time hub for guest entitlement management, ticketing, and visitor management.

Differentiator

Problem solved

Functional benefit

Products and services

• accesso Horizon Unified ticketing and venue management platform for leisure, entertainment, and cultural venues; handles real-time management of all guest services, benefits, and entitlements across web, kiosk, mobile, and call center sales outlets, with built-in revenue recognition and audit logging.
• Paradox Standalone product within the accesso product portfolio covering venue management capabilities for leisure and entertainment operators.
• Passport Standalone product within the accesso product portfolio serving ticketing and visitor management needs of venue operators.
• ShoWare Standalone product within the accesso product portfolio used for box office and live entertainment ticketing operations.
• ingresso Standalone product within the accesso product portfolio supporting distribution and ticketing for venues and experience operators.
• LoQueue Standalone virtual queuing product within the accesso portfolio that enables venues to manage guest lines and wait times.
• Freedom Standalone product within the accesso product portfolio addressing ticketing and venue operations needs.
• Siriusware

Segments10 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• Six FlagscoreStrategic or Co-development PartnerSix Flags is featured as a prominent customer partner using accesso Horizon venue management software for ticketing and guest services across their theme park properties.
• Love LandminorStrategic or Co-development PartnerLove Land theme park uses accesso solutions for venue management and ticketing operations.
• Holiday WorldminorStrategic or Co-development PartnerHoliday World theme park partners with accesso for ticketing and venue management solutions.
• KuveraminorStrategic or Co-development PartnerKuvera park uses accesso venue management software for operations and guest services.
• Ober-MountainminorStrategic or Co-development PartnerOber-Mountain ski resort uses accesso solutions for ticketing and resort operations.
• WhitewaterminorStrategic or Co-development PartnerWhitewater attraction venue uses accesso venue management solutions.
• PNS (Parks and Leisure)minorStrategic or Co-development PartnerPNS uses accesso software for venue management and ticketing.
• Lake CompounceminorStrategic or Co-development PartnerLake Compounce amusement park uses accesso solutions for operations.
• ORDA (Olympic Regional Development Authority)minorStrategic or Co-development PartnerORDA uses accesso for venue operations at Olympic facilities.
• accesso Integration PartnerscoreTechnology or Integrationaccesso has a dedicated Partnerships & Integrations page and ecosystem of technology integration partners enabling interoperability with various venue management systems and complementary solutions.

Recent moves6 records

Expansion highlights5 records

Direct peers

• AXESS AG: Provides ticketing, access control, and guest management solutions for ski resorts, attractions, and sports venues — comparable to VGS's ski-resort offering.
• Skidata: Access management and ticketing systems for ski resorts, stadiums, amusement parks, and attractions; a direct competitor to VGS in the ski and theme park verticals.
• AudienceView: Offers ticketing, CRM, and venue management software for sports, performing arts, and live entertainment, competing with VGS's Paradox/Passport/ShoWare offerings in the live entertainment vertical.
• Tessitura Network: Provides a unified ticketing, CRM, and fundraising platform for performing arts, cultural institutions, and live entertainment venues — overlapping directly with VGS's box office, performing arts, and cultural-venue segments.
• CenterEdge Software (Jonas Software): Provides integrated POS, ticketing, and guest management for amusement parks, FECs, and water parks; competes with VGS in the same primary theme & water parks segment.
• Gateway Ticketing Systems: Long-standing ticketing, admission, and capacity-management platform for attractions, zoos, museums, and cultural venues — a direct competitor to VGS Horizon and Siriusware.
• Patron Technology (part of Community Brands): Ticketing, CRM, and marketing automation for arts, culture, and live entertainment organizations; directly overlaps VGS's performing arts and cultural institution segments.
• ROLLER Software: Cloud-based venue management platform for attractions, family entertainment centers, and trampoline parks; competes with VGS Horizon in the theme parks and FEC adjacency.

Emerging players

• Vivenu: Modern, API-first ticketing platform for live entertainment, sports, and venues; emerging competitor to VGS in the box-office and live entertainment segments with a similar cloud-native architecture.

Broad incumbents

• Ticketmaster (Live Nation Entertainment): Dominant ticketing distribution and venue-technology platform for sports, concerts, and live entertainment; competes with VGS in box-office, sports, and performing-arts ticketing at a much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VGS