Scenic City Plumbing

What Scenic City Plumbing does

Scenic City Plumbing is a privately held, residential and light commercial plumbing service company founded in 1987 by Jeff Logan and headquartered in Hixson, Tennessee, operating as a DBA under Leap Service Partners, LLC. The company serves customers across the greater Chattanooga metropolitan area and parts of North Georgia, covering approximately 10 communities in Tennessee and 3 in Georgia within a 35-40 mile radius of its headquarters. Service delivery is conducted via a fleet of 9 fully stocked service vehicles (Ford E-350 dual-wheel box trucks, Ford Transits, Ford E-250 cargo vans, Ford F-150s, and Ford F-250 diesels), each carrying approximately $15,000 in parts and tools, supported by an 8,500 sq ft facility at 6148 Dayton Boulevard.

The company's core service portfolio includes water heater installation, repair, and replacement (electric, gas, and Rinnai tankless); re-plumbing for older homes; faucet and toilet repair; drain cleaning using high-pressure jetter equipment for 2-4 inch pipes; sewer camera inspections with LED-equipped cameras; non-toxic smoke testing for leak detection; backflow testing; and HALO whole-home water filtration system installation. Drain cleaning services account for approximately 20% of total business revenue. The company maintains exclusive brand partnerships with Rinnai for tankless water heaters and standard distribution relationships with American Standard, Delta, Moen, Bradford White, Toto, Grohe, Wolverine Brass, Uponor, Crane Plumbing, In-Sink-Erator, and HALO, alongside product partnerships with Bio-Clean and RootX for drain and sewer treatment.

The business operates on a direct-to-consumer professional services model, with customers scheduling service via phone ((423) 220-3302 or (423) 870-0075) or website contact form. Pricing is per-job and not publicly disclosed. Customer acquisition relies on earned media (15 consecutive years voted #1 Plumber in Chattanooga by Chattanooga Times Free Press readers, 11 Best of the Best awards, BBB Accredited Business with complaint-free record, Angie's List Super Service Award, 2025 Nextdoor Neighborhood Favorite), word-of-mouth referrals, and content marketing via a company blog. The company employs 17 staff and operates with no disclosed external institutional capital.

Name

Scenic City Plumbing

Legal name

Leap Service Partners, LLC dba Scenic City Plumbing

Website

https://sceniccityplumbing.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

Scenic City Plumbing is a privately held residential and light commercial plumbing service company founded in 1987, based in Hixson, Tennessee, serving the greater Chattanooga metro area and North Georgia with 17 employees and 9 fully stocked service vehicles.

Ownership category

akta.pro rank

Product category

Residential and light commercial plumbing services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

akta.pro secondary industry

Emergency Drain Clog Removal & Hydro-Jetting (HSAOAMAB)

Keywords

• Residential plumbing services
• Commercial plumbing repair
• Drain cleaning services
• Water heater installation
• Sewer line inspection

Headquarters

HQ city

Hixson

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others, Technology or R&D

Revenue model

1. Plumbing Service & Repair: Revenue generated from on-demand plumbing repair and service calls including water heater repair/replacement, faucet and toilet repair, drain cleaning, clog removal, smoke testing, sewer pipe location, and re-plumbing services for residential and light commercial customers. Priced per service call; fees vary by job complexity.
2. Drain Cleaning & Specialized Services: Drain cleaning services utilizing camera inspection and high-pressure jetter equipment, charged as an additional service beyond standard repair calls. Accounts for approximately 20% of total business revenue.
3. New Fixture Installation & Replacement: Installation and replacement of plumbing fixtures including water heaters (electric, gas, tankless), faucets, toilets, garbage disposals, and outside spigots. Customers may purchase parts for install, providing the company revenue from both parts and labor.
4. Water Filtration System Installation: Installation of HALO Water Filtration Systems in residential homes, providing filtered water from every tap. Revenue generated from product sale and professional installation services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Scenic City Plumbing is a residential and light commercial plumbing repair and installation company that delivers on-site plumbing services — including water heater repair/replacement, re-plumbing, faucet and toilet repair, drain cleaning and clog removal, sewer camera inspection, smoke testing for leak detection, HALO water filtration installation, and backflow testing — to homeowners and small businesses in the greater Chattanooga, TN and North Georgia area. The company operates from a single Hixson, TN headquarters with a fleet of nine fully stocked service vehicles and dispatches its own uniformed technicians to complete most service calls in a single visit.

Product overview

Scenic City Plumbing is a residential and light commercial plumbing service company offering a comprehensive range of plumbing repair and installation services. Their core service portfolio includes water heater services (electric, gas, and Rinnai tankless systems), re-plumbing for older homes, faucet and toilet repair, drain cleaning with high-pressure jetter equipment, sewer camera inspections, smoke testing for leak detection, and HALO whole-home water filtration installation. The company operates as a service-based business rather than a software platform, providing these plumbing services to the greater Chattanooga, TN area and parts of North Georgia.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Heater Services Installation, repair, and replacement of residential electric, gas, and Rinnai tankless gas water heaters, including tankless water heater flushing and maintenance. Available to homeowners in the greater Chattanooga, TN and North Georgia service area.
• Re-Plumbing Services Assessment, repair, and replacement of existing plumbing systems in older homes — ranging from small-section pipe replacement to full system re-piping to bring the home up to current code. Targeted at homeowners with aging or non-conforming plumbing.
• Faucet & Toilet Repair Repair and replacement of faucets, toilets, garbage disposals, and outside spigots, including leak detection and recommendations for fixture replacement. Provided to homeowners and small commercial customers.
• Drain Cleaning & Clog Removal Drain cleaning using high-pressure jetter equipment designed for 2- to 4-inch diameter pipes to remove clogs, clear debris, and prevent future blockages. Includes septic tank location and city sewer connection verification. Approximately 20% of total business revenue.
• HALO Water Filtration System Installation Sale and professional installation of HALO Water Filtration Systems in residential homes, providing filtered water from every tap. Uses granulated activated carbon to remove chemicals, dirt, and germs and improve taste without requiring replacement filters.
• Smoke Testing Non-toxic smoke-based leak detection service that forces artificially created smoke through drain pipes to identify sewer gas leaks, cracks, and illegal connections. Particularly effective in older residential homes and commercial settings.
• Sewer Pipe Location & Camera Inspection Sewer line inspection using state-of-the-art sewer cameras with bright LED lighting to locate pipes, detect drainage issues, identify cracks or clogs in hard-to-reach underground or foundation-encased pipes, locate septic tanks, and verify city sewer connections. Used for both troubleshooting and pre-purchase sewer inspections for realtors and appraisers.
• Backflow Testing Testing of backflow prevention devices to verify clean water supply protection and compliance with safety standards, preventing contaminated water from flowing backward into the clean water supply. Provided to residential and light commercial customers.

Quantifiable outcome

• Voted #1 Plumber in Chattanooga for 15 consecutive years
• +4 more outcomes

Named customers11 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Bio-CleanminorStrategic or Co-development PartnerBio-Clean is a special combination of natural bacteria and enzymes that digests organic waste found in plumbing systems including grease, hair, soap scum, food particles, paper, and cotton. Scenic City Plumbing uses Bio-Clean as part of its drain cleaning and clog removal service offerings.
• RootXminorStrategic or Co-development PartnerRootX is a cost-effective and proven solution to kill pipeline roots in sewer lines, storm pipes, and septic systems using aquatic herbicide Dichlobenil. It is non-caustic, non-fumigating, and non-systemic. Scenic City Plumbing uses RootX as part of its sewer and drain treatment services.
• RinnaicoreTechnology or IntegrationRinnai is the exclusive brand of tankless gas water heater installed by Scenic City Plumbing. The company exclusively installs Rinnai tankless water heaters for residential customers seeking endless hot water, space savings, and energy efficiency.

Scale indicators11 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• HomeServe: Public home repair services and warranty platform that partners with local plumbing contractors to deliver covered repair work to homeowners. Adjacent rather than directly competitive, but increasingly important as a customer-acquisition channel for residential plumbing operators including local players like Scenic City Plumbing.
• Neighborly (Mr. Rooter parent): Global franchising holding company for home service brands including Mr. Rooter, Benjamin Franklin Plumbing, and others. Not a direct competitor in any single market, but a relevant incumbent whose franchise model represents an alternative growth path for an independent operator like Scenic City Plumbing.

Direct peers

• ARS / Rescue Rooter: Large U.S. residential plumbing, drain, and HVAC service operator providing on-demand repair, installation, and emergency response. Closely comparable service mix and direct-to-consumer go-to-market, though operating across multiple metros with broader HVAC integration.
• Roto-Rooter: National residential and commercial plumbing, drain cleaning, and water damage service franchise operating across the U.S. Most directly comparable to Scenic City Plumbing in core service lines (drain cleaning, sewer line work, water heater service) and direct-to-consumer service delivery model, though operating at vastly greater scale.
• 1-800-Plumber + Air: Residential plumbing franchise providing water heater, drain, sewer, and fixture services with combined plumbing + HVAC offerings. Comparable to Scenic City in residential service positioning and franchise-style geographic unit economics, but with broader HVAC breadth.
• Benjamin Franklin Plumbing: National residential plumbing franchise under Neighborly that emphasizes punctuality, transparent pricing, and on-time guarantees. Comparable to Scenic City in customer positioning (premium local reputation, same-day service) and core offerings (water heaters, drains, fixtures).
• Rooter-Man: National plumbing and drain cleaning franchise offering residential and light commercial services including hydro-jetting and sewer camera inspection — services that directly overlap with Scenic City's specialized drain cleaning revenue stream (~20% of revenue).
• Mr. Rooter Plumbing: Neighborly-owned residential and commercial plumbing franchise offering drain cleaning, water heater service, sewer line repair, and general plumbing. Operates with the same direct-to-consumer, phone-driven service model and overlapping service portfolio as Scenic City Plumbing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Scenic-City-Plumbing
• LinkedInlinkedin.com/company/scenic-city-plumbing

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Scenic City Plumbing