Kaapi Solutions
Kaapi Solutions is a New Delhi-based coffee equipment distributor and service provider, importing and installing commercial and home coffee machines from 15+ global brands for specialty cafes, hotels, corporates, and home users across India, with complementary cafe consultancy, barista training, and after-sales service contracts.
- Company typePrivate
- Founded2017
- HeadquartersNew Delhi, India
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Kaapi Solutions does
Kaapi Solutions is a New Delhi-based coffee equipment distributor and service provider, operating as Kaapi Solutions India Opc Pvt Ltd since 2017. The company imports, supplies, and installs commercial and home coffee machines — including semi-automatic espresso machines, fully automatic bean-to-cup systems, professional grinders, coffee roasters, and commercial blenders — sourced from a portfolio of 15+ global brands such as Astoria, Cime, Eversys, LaCimbali, Mazzer, Melitta, Necta, Rocket Espresso, Dr Coffee, Gaggia, Baratza, Eureka, Macap, Hamilton Beach, Storm, and A Series. The company serves as an authorized distributor for these manufacturers in the Indian market, combining hardware sales with value-added services including cafe setup consultancy, barista training, and after-sales service contracts.
The business operates across four revenue streams: coffee equipment sales (one-time hardware), professional services (consultancy and training), after-sales service and support (managed services via annual contracts), and accessories and consumables. Pricing is quote-based and not publicly disclosed, with EMI options available on certain home/office machines and Baratza Encore ESP listed at INR 16,999. The go-to-market combines direct enterprise field sales for cafe, hotel, and corporate installations; inside sales via dedicated phone and email channels; an e-commerce storefront for SMBs and home users; and brand partnerships with global manufacturers. The company is founder-led (CEO Vikram Khurana) with 11-50 employees, operates from a single headquarters in Naraina Vihar, New Delhi, and claims nationwide service coverage in India.
Customer segments span specialty cafes, corporate offices, hotels and restaurants as primary markets, with bakeries, coworking spaces, and home users as secondary segments. Named reference customers include Barista Coffee Company (multi-outlet pan-India enterprise installation) and Cafe Delhi Heights (long-term mid-market relationship since 2017). The company is privately held with no disclosed institutional investors, no funding rounds on record, and no parent company, suggesting a bootstrapped or founder-funded operating model.
Kaapi Solutions firmographics
Firmographics- Name
- Kaapi Solutions
- Legal name
- Kaapi Solutions India Opc Pvt Ltd
- Website
- https://kaapisolutions.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Kaapi Solutions is a New Delhi-based coffee equipment distributor and service provider, importing and installing commercial and home coffee machines from 15+ global brands for specialty cafes, hotels, corporates, and home users across India, with complementary cafe consultancy, barista training, and after-sales service contracts.
- Ownership category
- akta.pro rank
Kaapi Solutions industry classification
Industry- Product category
- Commercial Coffee Equipment
- SIC
- Misc Industrial & Commercial Machinery & Equipment (3590)
- akta.pro primary industry
- Coffee, Espresso & Tea Appliances Retail (CRACADAC)
Keywords
Where Kaapi Solutions is headquartered
LocationHeadquarters
- HQ city
- New Delhi
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Kaapi Solutions business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Coffee Equipment Sales: Sale of commercial and home coffee machines including semi-automatic espresso machines, fully automatic bean-to-cup systems, professional grinders, blenders, and coffee roasters. One-time hardware purchase model with multiple brands at various price points.
- Professional Services: Cafe setup consultancy, barista training, and installation services that complement equipment sales and create additional revenue streams while building customer relationships.
- After-Sales Service & Support: Technical maintenance, emergency repairs, preventative maintenance programs, and extended service contracts ensuring machines perform optimally. Includes dedicated helpdesk and technician visits.
- Accessories & Consumables: Sale of barista accessories, cleaning materials, and related supplies that complement main equipment purchases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Commercial Coffee Machines - Premium |
| One time/ perpetual license | Pay-as-you-go | Automatic Bean-to-Cup Machines |
| One time/ perpetual license | Pay-as-you-go | Professional Grinders |
| One time/ perpetual license | Pay-as-you-go | Home/Office Machines |
| Subscription | Annual | Extended Service Contracts |
Go-to-market motion5 records
Distribution channels4 records
Marketing channels5 records
Kaapi Solutions product offering
Product offeringCore offering
Kaapi Solutions imports, supplies, and installs commercial and home coffee equipment from leading global brands, including semi-automatic espresso machines, fully automatic bean-to-cup machines, professional grinders, blenders, and coffee roasters. The company complements equipment sales with installation, technical maintenance, preventative service contracts, cafe setup consultancy, and barista training, delivering a complete coffee ecosystem for cafes, hotels, corporate offices, and home users across India.
Product overview
Kaapi Solutions is a commercial and home coffee equipment provider offering a comprehensive portfolio of products and services for India's coffee ecosystem. The product lineup includes Semi-Automatic Espresso Machines (Astoria AB200, Astoria Tanya, Astoria Hollywood, Astoria Pratic Avant, Astoria Sabrina, Storm FRC, Rocket Espresso Doppia), Automatic Coffee Machines (Necta Kalea Plus, Melitta Cafina series, LaCimbali S20, Eversys c'2 Cameo, Dr Coffee Expert F11, Gaggia Magenta Milk), Coffee Grinders (Mazzer Super Jolly series, Macap MXD Xtreme, Eureka Atom W65, Baratza Encore ESP), Coffee Roasters (Link, North, Diedrich), and Blenders (Hamilton Beach series). The company also provides professional services including Service & Support, Cafe Setup Consultancy, and Barista Training, creating a complete coffee ecosystem solution for cafés, hotels, offices, and homes.
Differentiator
Problem solved
Functional benefit
Products and services
- Semi-Automatic Espresso Machines Professional-grade semi-automatic espresso machines from brands such as Astoria, Storm, and Rocket Espresso, designed for specialty cafes, coffee shops, and skilled baristas requiring control over extraction.
- Automatic Coffee Machines Fully automatic bean-to-cup machines for offices, hotels, coworking spaces, and self-service venues, offering one-touch beverages with consistent quality and minimal operator skill required.
- Home Coffee Machines Compact home and small office coffee machines for individuals and small businesses seeking café-quality coffee with convenient EMI purchase options.
- Coffee Grinders Professional-grade coffee grinders including Mazzer Super Jolly series, Eureka Atom W65 with grinding-by-weight, Macap MXD Xtreme, and Baratza Encore ESP for commercial and home specialty coffee applications.
- Coffee Roasters Small-batch coffee roasters for specialty coffee professionals and enthusiasts, including models with real-time roast data logging and infrared technology.
- Commercial Blenders Commercial Hamilton Beach blenders with Wave~Action blending systems for cafes and beverage operations preparing frozen drinks, smoothies, and bar applications.
- Accessories and Cleaning Materials Barista accessories, cleaning materials, and related consumables sold alongside primary coffee equipment to support ongoing operations.
- Service & Support After-sales technical service including installation, emergency repairs, preventative maintenance programs, and extended service contracts delivered through a nationwide support network and dedicated helpdesk.
- Cafe Setup Consultancy End-to-end consultancy for new cafe openings including equipment selection, layout planning, and operational guidance to help entrepreneurs establish coffee businesses.
- Barista Training Hands-on barista training programs covering extraction, milk texturizing, and equipment care to help customer's teams maximize coffee quality and reduce wastage.
Quantifiable outcome
- Flawless installation of Coffee Machines across all outlets Pan India for enterprise customers
- +3 more outcomes
Companies that use Kaapi Solutions
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles5 records
Kaapi Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Kaapi Solutions partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- AstoriacoreAuthorized distributor of Astoria espresso machines including AB200, Tanya, Hollywood, Pratic Avant, and Sabrina models. Italian brand known for professional espresso machines combining tradition, modern technology, and precision craftsmanship.
- Cime (CIME)coreAuthorized distributor of Cime espresso machines including EERA, NEO, and Saturno MB-60 models. Italian manufacturer known for modern aesthetics combined with reliable performance.
- EversyscoreAuthorized distributor of Eversys automatic espresso machines including c'2 Cameo and Enigma E'2 ms models. Swiss manufacturer focused on smart automation and barista-level output.
- LaCimbalicoreAuthorized distributor of LaCimbali automatic coffee machines including S15, S20, and S60 models. Italian manufacturer known for flexible and intelligent fully automatic coffee machines.
- MazzercoreAuthorized distributor of Mazzer grinders including Super Jolly V Up, Super Jolly Electronic, Philos, Kong Sg, and ZM models. Italian manufacturer known for iconic durability and digital upgrades.
- MelittacoreAuthorized distributor of Melitta Cafina automatic coffee machines including XT4, XT5, XT6, CT8, and CT4 models. German manufacturer known for high-quality beverages with diverse options.
- NectacoreAuthorized distributor of Necta automatic coffee machines including Kalea Plus and Kalea models. Italian manufacturer known for stylish, fully automated self-service coffee solutions.
- Rocket EspressocoreAuthorized distributor of Rocket Espresso machines including Doppia commercial model. Italian manufacturer known for quality and consistent results in high-volume environments.
- Dr CoffeecoreAuthorized distributor of Dr Coffee machines including Expert F11, M12 Big, Minibar, M10, and CoffeeZone models. Known for innovative fresh brewing technology in compact machines.
- GaggiacoreAuthorized distributor of Gaggia machines including Magenta Milk, Magenta Plus, Cadorna Prestige OTC, Cadorna Milk, Accademia, and Classic Pro models. Italian manufacturer known for 100% Italian excellence in espresso making.
- BaratzacoreAuthorized distributor of Baratza grinders including Encore ESP, Encore, and Sette 270Wi models. US manufacturer designed and engineered in Seattle, WA with precision grind consistency.
- EurekacoreAuthorized distributor of Eureka grinders including Atom W65 and Drogheria mcd4 models. Italian manufacturer known for accuracy and speed in specialty coffee space with real-time grinding-by-weight technology.
- MacapcoreAuthorized distributor of Macap grinders including MXD Xtreme and Mi40 Touch models. Italian manufacturer known for instant doser grinders with titanium-coated blades and digital programming.
- Hamilton Beach CommercialcoreAuthorized distributor of Hamilton Beach blenders including HBH455-CE Tango, HBH550-CE, HBB255-CE, HBB908R-CE, HBB850 Summit, HBH650-CE, HBH755-CE models. US manufacturer known for Wave~Action blending technology.
- Storm (Barista Attitude)coreAuthorized distributor of Storm machines including FRC and Profilo models. Italian manufacturer known for high-performance barista equipment for virtuosos seeking exceptional results and creative freedom.
- A SeriescoreAuthorized distributor of A Series grinders including Mini ED Cafe Grinder, Retail Coffee Grinder, and Grind On Demand models. Specialty cafe grade equipment.
- Blue Tokai Coffee RoastersminorBlue Tokai Coffee Roasters serves as the importer for Baratza products in India, selling to retailers. Located at Plot 320, Udyog Vihar Phase 2, Gurgaon.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Kaapi Solutions competitors and assessment
Company assessmentEmerging players
- Blue Tokai Coffee Roasters: India's leading specialty coffee roaster with a growing equipment vertical (the company is also the listed India importer for Baratza grinders, which it sells to retailers including Kaapi's partner network). Overlaps on equipment distribution and cafe customer base.
Broad incumbents
- Lavazza: Global Italian coffee brand with India operations spanning beans, capsules, and professional equipment for HoReCa. Competes with Kaapi in the enterprise and hospitality coffee-equipment category as a vertically integrated incumbent.
- Cimbali Group (LaCimbali): Italian manufacturer of professional espresso machines and automated coffee systems whose products Kaapi distributes in India. As an OEM, it is both a partner and a potential disintermediation risk; globally it competes with Kaapi in the broader HoReCa equipment value chain.
- La Marzocco: Premium Italian espresso machine manufacturer with a global direct and partner distribution network. Its India presence competes with Kaapi for premium cafe and specialty accounts and could disintermediate Kaapi by going direct.
Direct peers
- Continental Coffee: Indian B2B coffee solutions provider offering equipment, beans, and servicing to cafes, hotels, and offices. Directly comparable to Kaapi as a multi-brand equipment distributor with installation and service capabilities operating in the same Indian market.
- Bellissimo Espresso: Specialty espresso equipment distributor in India representing premium European brands with installation, training, and after-sales service — closely mirroring Kaapi's product, service, and customer mix.
- CoffeeBazaar: India-based online retailer of espresso machines, grinders, and accessories. Comparable multi-brand e-commerce model targeting home and SMB buyers with delivery across India.
Regional players
- Whole Latte Love: US online coffee equipment retailer with multi-brand catalog and content-driven consultation model. Similar SMB/home+pro positioning to Kaapi's e-commerce channel but serves the US market exclusively.
- Clive Coffee: US-based specialty coffee equipment retailer selling premium espresso machines and grinders online with expert consultation. Comparable multi-brand premium equipment retail model, but operating exclusively in North America.
- Seattle Coffee Gear: Large US specialty coffee equipment retailer with e-commerce, expert support, and used-equipment trade-in. Comparable in product breadth and customer-advice-led GTM, but geographically non-overlapping with Kaapi.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
Kaapi Solutions social profiles
Digital presenceKaapi Solutions compliance and trust
Trust signalCompliance1 record
Kaapi Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kaapi Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Kaapi Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kaapi Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kaapi Solutions
What does Kaapi Solutions do?
Kaapi Solutions imports, supplies, and installs commercial and home coffee equipment from leading global brands, including semi-automatic espresso machines, fully automatic bean-to-cup machines, professional grinders, blenders, and coffee roasters. The company complements equipment sales with installation, technical maintenance, preventative service contracts, cafe setup consultancy, and barista training, delivering a complete coffee ecosystem for cafes, hotels, corporate offices, and home users across India.
Is Kaapi Solutions a public or private company?
Kaapi Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Kaapi Solutions founded?
Kaapi Solutions was founded in 2017. It employs 11 to 50 people.
Where is Kaapi Solutions based?
Kaapi Solutions is headquartered in New Delhi, India, in the Asia region.
How does Kaapi Solutions make money?
Four revenue lines are on record. Coffee Equipment Sales are the primary driver. The others are professional Services, after-Sales Service & Support and accessories & Consumables.
Who are Kaapi Solutions's main competitors?
Blue Tokai Coffee Roasters is listed as an emerging player. Broad incumbents are Lavazza, Cimbali Group (LaCimbali) and La Marzocco. Direct peers are Continental Coffee, Bellissimo Espresso and CoffeeBazaar. Regional players are Whole Latte Love, Clive Coffee and Seattle Coffee Gear.
Does Kaapi Solutions have an API?
No public API is recorded for Kaapi Solutions.
What industry is Kaapi Solutions in?
Kaapi Solutions's product category is Commercial Coffee Equipment. Its primary akta.pro industry code is CRACADAC, Coffee, Espresso & Tea Appliances Retail. Its SIC code is 3590.