Gemeente Voorne aan Zee

What Gemeente Voorne aan Zee does

Gemeente Voorne aan Zee is a Dutch municipal government entity (publiekrechtelijke rechtspersoon) serving approximately 74,000 residents across the towns of Brielle, Hellevoetsluis, Oostvoorne, Rockanje, Nieuwenhoorn, and surrounding villages on the island of Voorne-Putten in the province of South Holland. The municipality was formed on January 1, 2023, through the merger of the former municipalities of Brielle, Hellevoetsluis, and Westvoorne, and operates under the historical motto 'Eerstelingen der vrijheid' (Firstlings of Freedom). It is governed by an elected municipal council, an executive college of mayor and aldermen led by Mayor Arno Scheepers, and a griffie (council secretariat); the 2026-2030 coalition comprises six parties (VVD, PRO, CDA, EVV, D66, ONS Voorne). The municipality is the exclusive statutory provider of local public administration within its jurisdiction, delivering civil-affairs services, identity documents, permits, tax assessment, waste management, social support (Wmo, Participatiewet, Jeugdwet), public order, spatial planning, and democratic governance.

The municipality operates a hybrid digital and physical service-delivery platform built on standard public-sector infrastructure rather than proprietary technology. Core digital offerings include the Digitale Loket (dloket.voorneaanzee.nl) self-service portal integrated with DigiD (citizen) and eHerkenning (business) national identity authentication, the Qmatic Cloud appointment-booking system for counter visits, and the Woo (Wet open overheid) document-request channel. Physical service is delivered through two main counters in Hellevoetsluis and Rockanje, with assisted digital-service support provided through Bibliotheek Zuid-Hollandse Delta library branches (Informatiepunt Digitale Overheid / IDO). The municipality also runs the Fijn je te zien! citizen-engagement platform (managed by Stichting PUSH) and a citizen panel (Voorne aan Zee Panel) for participatory governance.

Revenue is not commercial in nature: the municipality is funded primarily through local taxes (OZB, waste collection, sewer charges), national government allocations (gemeentefonds), and specific service fees for documents, permits, and targeted welfare programs such as the Gemeentepolis collective health insurance scheme administered with CZ Zorgverzekeraar. Customer-facing fees are modest and in many cases waived for low-income residents (those earning below 120% of the welfare norm). Service delivery relies on an extensive partner ecosystem including regional welfare organizations (Stichting PUSH, Stichting MEE, Catharina), healthcare networks (Ketenzorg Dementie Voorne-Putten, CJG), safety organizations (Veilig Thuis, Veiligheidsregio Rotterdam-Rijnmond), and metropolitan governance bodies (MRDH, VZHGi).

Name

Gemeente Voorne aan Zee

Legal name

Gemeente Voorne aan Zee

Website

https://voorneaanzee.nl

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Gemeente Voorne aan Zee is a Dutch municipal government entity formed in 2023 by merging Brielle, Hellevoetsluis, and Westvoorne to serve approximately 74,000 residents on Voorne-Putten island in South Holland. It delivers statutory local public administration, social support, and digital government services through a hybrid online and in-person service platform.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Public Administration (92), Executive, Legislative, and Other General Government Support (921), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Environmental Quality Programs (924)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Local Transportation, Parking & Mobility Administration (BPAIACAM), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Municipal government services
• Civil affairs administration
• Social support services
• Public administration
• Local government

Headquarters

HQ city

Hellevoetsluis

HQ country

Netherlands

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Municipal Tax Revenue: Core municipal operating revenue derived from local taxes paid by residents and businesses within Voorne aan Zee municipality, including property taxes (OZB), waste collection fees, and sewer charges.
2. Citizen Service Fees: Fees charged for specific government services such as identity documents (passport, ID card, driver's license), Verklaring Omtrent het Gedrag (VOG) certificates, permits, and certifications. These are one-time or periodic fees per service rendered.

Pricing tiers

Distribution channels6 records

Marketing channels10 records

Core offering

Gemeente Voorne aan Zee is a Dutch municipal government entity that delivers statutory local public administration services to approximately 74,000+ residents. Its core offerings include civil affairs (passports, ID cards, driver's licenses, civil registry extracts), permits and licenses, waste management and recycling, social support services (Wmo, welfare benefits, income support), public space maintenance, and democratic governance. The municipality operates both physical service counters and a digital self-service portal (Digitale Loket) for citizen access.

Product overview

Gemeente Voorne aan Zee operates a municipal government service platform offering citizens access to a wide range of government services and administrative functions. The core digital offering consists of an online service portal (Digitale Loket) integrated with appointment booking systems (Qmatic) for counter services. The municipality provides traditional government services including civil affairs (paspoorten, ID-kaarten, rijbewijzen), waste management (Afval), permits (Vergunningen), and welfare support (Bijstand, Wmo). Key digital service products include the Wet open overheid (Woo) information request system, an Informatiepunt Digitale Overheid (IDO) for digital literacy support, the Fijn je te zien! citizen engagement platform, and the Gemeentepolis collective health insurance scheme. Social services are coordinated through Sociaal Gebiedsteam and include Wmo support, care transport services (Valys, VP Flex, SBO), and youth/family support via CJG partnerships. The municipality also maintains transparency through coalition agreements and governance documents like the Wonen, Welzijn, Zorgvisie.

Differentiator

Problem solved

Functional benefit

Products and services

• Paspoort, ID-kaart en Rijbewijs Application and renewal services for passports, identity cards, and driver's licenses for residents of Voorne aan Zee.
• Burgerzaken (Civil Affairs) Civil affairs services including civil registry extracts, statements, certificates, and personal documentation services for residents.
• Vergunningen (Permits) Permit application and management services for construction, events, and other regulated activities within the municipality.
• Afvalbeheer (Waste Management) Waste management services including scheduling, collection points (milieustraten), and waste separation information for residents.
• Melding Openbare Ruimte (Public Space Reporting) Report system for residents to report issues in public spaces such as damaged infrastructure, litter, or maintenance needs.
• Wmo (Wet maatschappelijke ondersteuning) Social support services including protected housing, personal contributions, transport assistance, and care provider coordination for residents with support needs.
• Bijstand en Uitkeringen (Welfare and Benefits) Welfare and benefit services including livelihood assistance, payment schedules, income reporting, vacation reporting, and special welfare provisions for eligible residents.
• Gemeentepolis (Collective Health Insurance) Municipal collective health insurance scheme offering supplementary coverage with municipal contributions for low-income residents. Two tiers: Gemeenten Extra at €174.63/month and Gemeenten Extra Uitgebreid at €206.37/month.
• Kindpakket (Children's Package) Children's package providing support for low-income families with children aged 0-18, including clothing vouchers, school supplies, bicycles, laptops, sports and culture memberships, and birthday boxes.
• Participatiefonds (Participation Fund) Participation fund providing up to €100 annually for low-income residents to participate in sports, music lessons, museum visits, library membership, and internet.
• Hulp bij Vervoer (Transport Assistance) Transport assistance services including Valys regional transport, VP Flex collective transport, and SBO door-to-door transport for mobility-limited residents.
• Sociaal Gebiedsteam (Social Neighborhood Team) Social neighborhood team providing integrated support for complex social issues across all ages, working with partners like CJG and Veilig Thuis.
• Wet open overheid (Woo) Information Requests Public access to government information services, enabling citizens to request disclosure of administrative documents via DigiD, eHerkenning, email, or postal mail.
• Informatiepunt Digitale Overheid (IDO) Digital government information point providing free assistance to citizens needing help with online government services, DigiD, and benefit applications.
• Digitale Loket (Online Service Portal) Online municipal service portal allowing residents to make appointments, submit requests (Wmo, Woo, VOG), and access various government services digitally using DigiD or eHerkenning authentication.
• Afspraak Boeken (Appointment Booking) Online appointment scheduling system for municipal counter services at Hellevoetsluis and Rockanje locations.

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration37 records

Partnerships

21 partnerships are on record, tiered core and minor.

• Regionaal Bureau Zelfstandigen (RBZ) - Gemeente RotterdamcoreStrategic or Co-development PartnerPartnership between Voorne aan Zee municipality and the Regional Bureau for Self-Employed (RBZ), part of the Municipality of Rotterdam. RBZ provides advisory services, coaching, and financial support for entrepreneurs and self-employed (ZZP'ers) within Voorne aan Zee, including Besluit bijstandsverlening zelfstandigen (Bbz) applications, IoaZ assessments, and business start-up support from welfare. Voorne aan Zee residents are referred to RBZ Rotterdam for all business development and self-employment support services.
• Bibliotheek Zuid-Hollandse DeltacoreChannel Partner/ Reseller/ DistributorPartnership to operate Information Points Digital Government (Informatiepunt Digitale Overheid / IDO) at library branches in Brielle, Hellevoetsluis, Oostvoorne, and Rockanje. Library volunteers provide free assistance to residents who need help navigating digital government services, DigiD, benefit applications, and general digital literacy. The service is free and no library membership is required. Library contact: 088 006 75 00.
• ValyscoreStrategic or Co-development PartnerValys provides specialized transport services for residents with mobility limitations traveling outside their own region. Residents can apply for a personal Valys pass using existing documentation (Wmo pass, disability parking card, OV Begeleiderskaart) or through an indication decision from Argonaut (€50 one-time fee). Valys operates at reduced rates for eligible cardholders.
• VP Flex VervoercoreChannel Partner/ Reseller/ DistributorVP Flex Vervoer operates collective demand-responsive transport services within Voorne aan Zee and Nissewaard municipalities. Available to residents with physical or psychological limitations preventing use of regular public transport. Services include door-to-door collective transport and regiotaxi to out-of-area destinations (puntbestemmingen such as hospitals). Applications processed through the municipality's Wmo department.
• ArgonautminorImplementation/ SI/ Consulting PartnerArgonaut assesses transport indication requests for residents who do not hold existing qualifying documents (Wmo pass, disability card, OV Begeleiderskaart) for Valys transport services. A one-time fee of €50 applies for the assessment. Argonaut also issues OV Begeleiderskaarten for eligible passengers.
• SBO VervoerminorChannel Partner/ Reseller/ DistributorSBO Vervoer provides special transportation for less mobile residents who cannot use regular buses and find taxis too expensive. Door-to-door service for destinations such as supermarkets, doctors, activities, and family visits. Personal service without long waiting times. Additional SBO services include independent client support (onafhankelijke clientondersteuning).
• Stichting PUSHcoreChannel Partner/ Reseller/ DistributorStichting PUSH is the primary welfare partner of Voorne aan Zee municipality. It provides neighborhood support, youth assistance, volunteer matching, healthy lifestyle promotion, parent support, and organizes community meetings and training. PUSH manages the Centrum Vrijwilligerswerk (Volunteer Center) for the municipality with departments in Brielle, Hellevoetsluis, and Westvoorne. Also manages buurtsportcoaches (neighborhood sports coaches) and operates Fijnjetezien.nl, the local community platform.
• Stichting MEEcoreChannel Partner/ Reseller/ DistributorStichting MEE provides free independent client support (onafhankelijke clientondersteuning) to help residents navigate care, support, and participation options. MEE assists residents with Wmo applications, personal care plans, and finding appropriate support services. This service is free of charge and focused entirely on the client's support needs.
• Catharina, Thuis op VoornecoreChannel Partner/ Reseller/ DistributorCatharina is a local care and welfare organization operating 'Gast aan Huis' (Free Accessible Day Care) for residents aged 75+, offering free daytime activities at the Gasthuis in Brielle including meals, games, music, and creative activities. Also provides fall prevention programs (valpreventie) and elderly welfare services (Welzijn Ouderen) in partnership with the municipality. Contact: 06 47 51 37 21 / [email protected].
• Ketenzorg Dementie Voorne-PuttencoreStrategic or Co-development PartnerKetenzorg Dementie Voorne-Putten is a care chain collaboration between healthcare providers, volunteer organizations, and welfare organizations serving Voorne-Putten. The partnership provides case management for home-dwelling dementia clients and their informal caregivers, with the goal of enabling independent living for as long as possible. Case managers can be reached at [email protected] or 06 83 48 04 90.
• AlzheimerVPRminorChannel Partner/ Reseller/ DistributorAlzheimerVPR (Voorne-Putten en Rozenburg) organizes activities for people with dementia and their families, advocates for their interests, and provides guidance to available support services. This organization is part of Alzheimer Nederland and serves the local regional chapter.
• Centrum voor Jeugd en G gezin (CJG)coreChannel Partner/ Reseller/ DistributorThe CJG is a key partner in the municipality's social domain team, providing youth and family support services including parenting advice, youth counseling, and referrals to specialized care. Part of the integrated social area team (sociaal gebiedsteam) approach.
• Veilig ThuiscoreStrategic or Co-development PartnerVeilig Thuis is the regional safety and child protection organization serving the Rotterdam-Rijnmond region, including Voorne aan Zee. The municipality's social area team collaborates with Veilig Thuis for mandatory domestic violence reporting and child safety referrals under the Verplichte GGZ (Compulsory Mental Health Act) framework.
• Stichting PVP (Patiëntenvertrouwenspersoon)minorChannel Partner/ Reseller/ DistributorStichting PVP provides Patient Trust Persons who offer independent support to individuals receiving compulsory mental health care. The PVP is available at 0900 444 88 88 or [email protected]. The municipality facilitates the connection between patients and PVP services when needed.
• CZ Zorgverzekeraar (Gemeentepolis)coreStrategic or Co-development PartnerCZ Zorgverzekeraar administers the Gemeentepolis (municipal collective health insurance) for Voorne aan Zee residents with low incomes. The municipality provides a financial contribution to reduce premiums for two supplementary packages (Gemeenten Extra at €174.63/month and Gemeenten Extra Uitgebreid at €206.37/month including €385 deductible buyout). Residents can switch to the Gemeentepolis by December 31 each year.
• Stichting Leergeld ZHMcoreChannel Partner/ Reseller/ DistributorStichting Leergeld ZHM administers the Kindpakket (Children's Package) for Voorne aan Zee, providing support to children aged 0–18 from low-income families. Services include clothing vouchers, school supplies, bicycles, laptops, sports and culture memberships, birthday boxes (Jarige Job), swimming diplomas, and excursion vouchers. Applications via elkkinddoetmee.nl/voorne-aan-zee.
• Veiligheidsregio Rotterdam-RijnmondcoreStrategic or Co-development PartnerRegional safety partnership in which Voorne aan Zee participates as a member municipality. The safety region coordinates fire services, disaster response, crisis management, and public safety across the Rotterdam-Rijnmond area. Mayor Arno Scheepers serves on both the Algemeen Bestuur and Dagelijks Bestuur, as well as the audit committee and regional consultation of the VRR.
• Metropoolregio Rotterdam Den Haag (MRDH)coreStrategic or Co-development PartnerRegional metropolitan collaboration between Rotterdam and The Hague area municipalities. Voorne aan Zee participates in MRDH for coordinated spatial planning, mobility, and economic development. Mayor Arno Scheepers serves on the Algemeen Bestuur and Dagelijks Bestuur of MRDH.
• Gemeente Nissewaard (Centrumgemeente)coreStrategic or Co-development PartnerNissewaard serves as the centrumgemeente (center municipality) for protected housing (beschermd wonen) and as the shared service municipality for social support services in the Voorne-Putten region. Residents requiring protected housing must apply through Nissewaard, which manages access to these regional services.
• Vereniging van Zuid-Hollandse Gemeenten (VZHGi)minorStrategic or Co-development PartnerMunicipal association for South Holland municipalities. Mayor Arno Scheepers serves as Voorzitter (Chair) of VZHGi, representing municipal interests at the provincial level and facilitating inter-municipal cooperation and knowledge sharing.
• Havlíčkův Brod (Czech Republic)minorStrategic or Co-development PartnerInternational twinning/sister city relationship between Voorne aan Zee and Havlíčkův Brod in the Czech Republic. Representatives from Havlíčkův Brod attended the inauguration of the new municipal council on April 1, 2026 at the Sint Catharijnekerk in Brielle, symbolizing the historical connection between the municipalities.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gemeente Nissewaard: Neighboring South Holland municipality on Voorne-Putten island that serves as Voorne aan Zee's centrumgemeente for protected housing and regional social services. Direct operational and political partner with overlapping service portfolio.
• Gemeente Westland: South Holland municipality of comparable population scale with strong horticultural/coastal identity, similar municipal service scope, and active regional cooperation profile within the Zuid-Holland municipal association.
• Gemeente Goeree-Overflakkee: Island municipality in South Holland with similar geographic constraints, comparable size after its 2013 merger, and analogous service delivery challenges for an island-based population.
• Gemeente Albrandswaard: Small neighboring municipality in South Holland with overlapping rural-urban profile and shared participation in regional safety and metropolitan governance through MRDH.

Broad incumbents

• Gemeente Rotterdam: Largest South Holland municipality operating the Regionaal Bureau Zelfstandigen (RBZ) under which Voorne aan Zee's entrepreneur support is delivered. Rotterdam anchors the MRDH metropolitan region and Veiligheidsregio Rotterdam-Rijnmond.
• Gemeente Den Haag: Co-anchor of the Metropoolregio Rotterdam Den Haag (MRDH) of which Voorne aan Zee is a partner municipality - provides the broader metropolitan policy and economic-development context.

Regional players

• Gemeente Schiedam: Smaller South Holland municipality bordering Rotterdam with a similar middle-sized Dutch municipal service profile and shared participation in MRDH regional governance.
• Gemeente Brielle: Predecessor municipality now within Voorne aan Zee, historically comparable small historic town municipality with Eerstelingen der vrijheid cultural heritage and similar service volumes.
• Gemeente Vlaardingen: Comparable smaller South Holland municipality on the Nieuwe Waterweg with similar urban-industrial governance, MRDH participation, and welfare obligations profile.
• Gemeente Hellevoetsluis: Predecessor municipality now merged into Voorne aan Zee but still operated historically as a directly comparable coastal Zu Holland municipality with strong defense heritage identity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/voorne_aan_zee1
• Facebookfacebook.com/gemvoorneaanzee
• LinkedInlinkedin.com/company/gemvoorneaanzee
• Instagraminstagram.com/gemvoorneaanzee?__coig_restricted=1

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Voorne aan Zee