Neighbour

What Neighbour does

Neighbour is a UK-based, privately held build-to-rent operator founded in London around 2014-2015 with a stated ambition to acquire approximately 10,000 rental units over five years. Its core product is the Neighbour Apartment — a fully managed, Scandinavian-inspired rental home with flexible layouts, located initially in Greater London corridors such as Dagenham, Luton, Eltham, and West Croydon. The team previously delivered a 20,000-unit private rentals investment vehicle in Scandinavia and Germany, and Neighbour acquires assets off-plan through forward funding to avoid direct development risk, targeting capital values of £250-£650 per sq ft and rental yields of £15-£30 per sq ft per annum with inflation-only rent increases.

The company differentiates through a community-led product architecture built around the My Neighbour mobile app, affinity floors (family, quiet, social), the Neighbour Pledge written into resident contracts, and a Neighbour Sharing lending platform. The app serves as the operational control panel for billing, service booking, parking, storage, and shared car access, while ancillary services (cleaning, dry cleaning, handyman, holiday cover, furniture packs) are offered at group-discounted prices via partnerships. Smart-home infrastructure is delivered through a partnership with Finnish firm Bttn, with secure drop-box delivery lockers integrated into each building.

Neighbour's go-to-market is direct-to-consumer via its website, with scheduled viewings and email-led lettings follow-up; equity investors are a parallel enterprise channel funding property acquisition. The investor case discloses a 9.16% ungeared IRR, 16.62% equity IRR, 6.78% gross yield on stabilisation, 2.92x equity multiple, and up to 65% senior debt LTC during the forward funding phase. The business has 1-10 employees, no disclosed revenue, and is in active capital-formation mode.

Name

Neighbour

Legal name

Neighbour

Website

https://neighbour.co.uk

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Neighbour is a UK build-to-rent operator developing fully managed, Scandinavian-inspired rental apartments in Greater London with a community-focused resident app, flexible leases, and ancillary services, targeting 10,000 units over five years.

Ownership category

akta.pro rank

Product category

Build-to-Rent Residential Housing

NAICS

Rental and Leasing Services (532)

SIC

Operators Of Apartment Buildings (6513)

akta.pro primary industry

Extended-Stay Brand Residences (Managed Residences) (THAGAEAM)

akta.pro secondary industries

Urban serviced apartments (city-centre) (THAMACAA), Extended-stay serviced apartments (weekly/monthly) (THAMACAD)

Keywords

• Build-to-rent apartments
• Residential property rental
• Managed apartment living
• Flexible lease rentals
• Rental housing community

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Apartment Rental Income: Primary revenue from renting fully managed apartments to residents. Tenants pay rent monthly with amounts ranging from £15-£30 per square foot per annum. The DIY lease allows flexible tenancy lengths from 6 months to 100 years with rent increases aligned to inflation only.
2. Optional Resident Services: Additional revenue from optional services including cleaning, dry cleaning pickup/delivery, handyman services, shared car access, storage units, parking, and holiday cover. Services are priced below high street rates through group buying power.
3. Furniture Packs: Residents can buy or rent furniture packs that are hand-selected to fit apartment proportions. Both purchase and rental options available for furniture.
4. Property Acquisition and Value Appreciation: Revenue generated through forward funding acquisitions of off-plan properties in near-prime locations with projected capital and rental value growth over 5-10 year periods.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Neighbour operates fully managed rental apartments in Greater London with Scandinavian-inspired design, flexible DIY lease terms (6 months to 100 years) and rent increases tied only to inflation. Residents receive a suite of included and optional services (cleaning, laundry, handyman, shared cars, storage, parking, furniture packs) and access community features via the My Neighbour app, affinity floors, Social Destinations, drop boxes, and the Neighbour Sharing lending platform.

Product overview

Neighbour is a UK-based rental apartment living platform offering fully managed, affordable housing communities. The core offering consists of Neighbour Apartments—brand-new homes with Scandinavian-inspired design and flexible layouts—supported by the My Neighbour App as a digital hub for resident management. The platform provides extensive add-on services including furniture packs (Instant Interiors), the Bttn smart button device, flexible DIY lease options, affinity floor communities, and practical services like cleaning, dry cleaning, handyman, holiday cover, and shared car access. Residents also benefit from community features such as the Neighbour Sharing lending platform, Social Destinations communal spaces, the Rainy Day Fund savings scheme, user rating systems (Rate My Life), monthly billing, and loyalty rewards. The product architecture combines physical apartment living with a comprehensive digital service ecosystem.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Residents who make at least three friends in their apartment community are likely to stay longer
• +3 more outcomes

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Hik OntwerpersminorStrategic or Co-development PartnerDutch design firm that designed the eco-reminder bench - an oversize light switch bench that reminds residents to conserve electricity. This creative design element is part of Neighbour's commitment to thought-provoking installations and signage.
• ZipcarminorStrategic or Co-development PartnerCar-sharing partner referenced as a model for Neighbour's shared car initiative. At least one car permanently allocated to building car parks or within short walk.
• Sunfleet (Sweden)minorStrategic or Co-development PartnerSwedish car-sharing company referenced as inspiration for Neighbour's shared car concept. Services like Sunfleet have revolutionized how city dwellers approach car ownership.
• My Neighbour Technology PartnercoreTechnology or IntegrationWorking with a trusted technology partner to develop the My Neighbour app - the control panel for resident life, enabling real-time account access, bill payment, service bookings, and community engagement.
• Jaques Vanzo LtdminorImplementation/ SI/ Consulting PartnerDesign and Brand Consultancy responsible for Neighbour's branding and website creative. Contact: Martin Jaques for new business inquiries.
• Bttn (Finland)coreTechnology or IntegrationFinnish entrepreneurs who invented the Bttn wireless internet-connected button. Neighbour plans to install Bttn in every apartment for tasks like activating appliances, heating, lights, and sending notifications.
• Local Gyms and Service ProvidersminorGTM or Marketing PartnerPartners providing negotiated discounts on memberships and exclusive utility bundles (electricity, gas, Sky, super-fast broadband) exclusively for Neighbour residents.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Grainger plc: UK's largest listed residential landlord, with a build-to-rent pipeline focused on major cities and a PRS rent-to-rent platform. Highly comparable operating model of institutionally managed, amenitised rental housing.
• Lyvly: London co-living operator offering managed, all-inclusive apartments with strong community features. Direct overlap with Neighbour's focus on flexible leases, design quality and resident engagement.
• The Collective: London-based co-living/BTR operator providing fully managed apartments with shared amenities and community programming. Closely overlaps with Neighbour's community-driven, service-rich apartment offering.
• Quintain: Developer and operator of Wembley Park BTR, managing thousands of rental units in Greater London. A near-direct peer given shared strategy of forward-funding, amenitised and managed rental stock in London locations.
• Get Living: One of the UK's largest build-to-rent operators (East Village, Elephant and Castle). Directly comparable to Neighbour as a UK institutional BTR operator delivering fully-managed, amenitised rental communities.
• Cortland: International multifamily and BTR operator with UK presence (e.g., Cortland Holborn, Aldgate). Directly comparable to Neighbour in offering managed, design-led apartments with extensive resident services and amenity programming.

Broad incumbents

• Lendlease BTR: Global developer with established UK BTR operations (e.g., Elephant Park, Silvertown). Comparable in operating scheme-level managed rental communities in Greater London, with deeper development pipeline.
• Berkeley Group: Major UK housebuilder with growing BTR exposure (e.g., Mulgrave Road). Overlaps with Neighbour on forward-funding London residential assets and operating them as rental product.
• Hill Group: UK residential developer with PRS/BTR commitments and a strong London and South-East focus. Comparable operating model of building and managing amenitised rental stock in commuter locations.
• Legal & General (BTR): Institutional investor/operator running large BTR schemes (Canning Town, Eddington, Birmingham Smithfield). Comparable forward-funding and institutional rental thesis but broader financial-services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/1540686719548298
• LinkedInlinkedin.com/company/we-are-neighbour

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neighbour