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Morneau Shepell

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uuid0037k4o

Namestring
Morneau Shepell
Legal namestring
TELUS Health
Company typeenum
Private
Founded yearint
1966
Descriptiontext

Morneau Shepell was a Canadian human resources consulting and technology company founded in 2006 and headquartered in Toronto, operating in the employer wellbeing and benefits administration space. The firm was historically listed on the TSX under the symbol MSI before being delisted following its acquisition by TELUS Corporation, with operations subsequently integrated into the TELUS Health brand. At the time of integration, Morneau Shepell reported a headcount of 5,001–10,000 employees and served HR and benefits managers, business owners, and public-sector organizations across Canada.

The company's core offerings were organized as a unified employer wellbeing platform comprising six modules: Mental Health Solutions, Physical Health Solutions, Absence Management Solutions, Benefits Administration Solutions, Consulting Services, and Training Solutions. Underlying technology centered on a digital health platform delivering virtual and in-person care through a national network of health professionals. The company also operated the Mental Health Index, a longitudinal research instrument surveying 16,000 workers globally, which fed into consulting and thought-leadership outputs. Notable acquisitions between 2008 and 2018 — including LifeWorks (~CAD $325M, 2018), Ceridian's U.S. health and welfare benefits administration business (2015), Bensinger DuPont & Associates (2015), and Blueballoon Health Services (2014) — extended the platform into U.S. EAP and benefits administration, and into pediatric therapy and Quebec-based actuarial consulting.

The business model was B2B and subscription-based, selling customizable wellbeing packages directly to employers through a sales-led motion. Customers accessed flexible packages that combined virtual, in-person, and on-site care; benefits enrollment was supported through online tools, and dedicated product experts were assigned to client organizations. Revenue was described as recurring subscription in nature, with pricing not publicly disclosed. Go-to-market combined direct enterprise sales with content marketing through the TELUS Health resources library, social media presence, and research-driven thought leadership such as the Mental Health Index and Ontario hospital post-retirement benefits accounting surveys.

Short descriptiontext

Morneau Shepell is a Canadian HR consulting and technology company providing employer wellbeing solutions across mental health, physical health, absence management, benefits administration, consulting, and training, now operating under TELUS Health.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
5,001–10,000
akta.pro rankint
HeadquartersAtlanta, United States
HQ citystring
Atlanta
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
employee wellbeing solutions, benefits administration services, HR consulting, mental health services, absence management
Industry6 codes
1Behavioral & Mental Health Virtual Care (EAP/Teletherapy)
CodeHLALADABPrimaryYes
2Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW)
CodeHLALADAMPrimaryNo
3Primary Care & General Medicine Virtual Care (Employer-Sponsored)
CodeHLALADAAPrimaryNo
4Care Navigation, Advocacy & Benefits Guidance Platforms
CodeHLALADAJPrimaryNo
5Disability & Leave Administration (STD/LTD/FMLA/Paid Leave)
CodeHLAEALAMPrimaryNo
6Worksite Financial Wellness & Employee Assistance Programs (EAP)
CodeFSAIAMANPrimaryNo
NAICS code3 codes
  • Ambulatory Health Care Services621
  • Social Assistance624
  • Other Ambulatory Health Care Services6219
SIC code1 code
  • Services-Misc Health & Allied Services, Nec8090
Product category
Employee Wellbeing and Benefits Administration
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model1 record
1Employer Wellbeing Services
TypeSubscription Recurring
Description

TELUS Health provides comprehensive wellbeing solutions to employers, offering services such as mental health support, physical health care, absence management, benefits administration, consulting services, and training programs. These are delivered as business-to-business services to organizational clients.

telus.com
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels1 record

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
GTM typeB2B
B2B
Offering typeServices
Services
Core offering1 text field

Morneau Shepell sold integrated employee wellbeing solutions to Canadian employers through six core service modules: Mental Health Solutions, Physical Health Solutions, Absence Management Solutions, Benefits Administration Solutions, Consulting Services, and Training Solutions. The offerings were delivered via a digital health platform and a national network of health professionals providing virtual, in-person, and on-site care to employees and their families.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

The company offers a unified wellbeing platform for employers comprising six core service modules: Mental Health Solutions, Physical Health Solutions, Absence Management Solutions, Benefits Administration Solutions, Consulting Services, and Training Solutions. These modules are designed to work together to support the mental, physical, and financial health of organizations and their employees, providing end-to-end wellbeing from virtual and in-person care to financial planning seminars and HR benefits administration.

Product and service1 record
1Mental Health Solutions
Scale indicator2 records

Each record includes

Type, Value, Description, Source

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeBroad incumbent
Description

Broad incumbent in employer health and wellbeing, combining EAP, mental health (Optum Behavioral Health), care navigation, and benefits services at massive scale. Overlaps with every module of Morneau Shepell's portfolio.

TypeBroad incumbent
Description

Large managed care incumbent operating employer EAP, behavioral health, and benefits administration through Evernorth. Overlaps with Morneau Shepell across benefits admin, absence, and mental health.

TypeBroad incumbent
Description

Major Canadian insurer offering group benefits, disability, and wellbeing programs to Canadian employers. A natural comparator given overlapping Canadian market and benefits administration focus.

TypeBroad incumbent
Description

Canadian-headquartered insurer and benefits provider with strong group benefits and EAP/wellbeing capabilities. Directly comparable geographic and product overlap with TELUS Health's Canadian employer focus.

TypeBroad incumbent
Description

Major payer and employer benefits provider offering EAPs, behavioral health, and absence/disability services. Comparable to Morneau Shepell's employer wellbeing and disability/leave administration capabilities.

TypeEmerging player
Description

Global mental health platform for employers combining therapy, coaching, and self-guided digital care. Closely comparable to the mental health and care navigation components of Morneau Shepell.

TypeEmerging player
Description

Employer-sponsored mental health benefits platform with precision matching and integrated care. A direct competitor in the behavioral health virtual care layer of Morneau Shepell's stack.

TypeDirect peer
Description

Direct peer (and former M&A target of Morneau Shepell per source data) offering employee assistance programs, wellbeing, and benefits administration to employers globally. Closely aligned in product mix, customer base, and delivery model.

TypeEmerging player
Description

Emerging player focused on employer-sponsored mental health and EAP with a digital-first, virtual-first delivery model. Competes head-on with the Mental Health Solutions module.

TypeRegional player
Description

Canadian digital health company providing telehealth, EMR, and virtual care services to providers and patients. Comparable in Canadian virtual care focus though more provider-centric than employer-centric.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment3 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A11 records

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Morneau Shepell

Employee Wellbeing and Benefits Administrationmorneaushepell.com

Morneau Shepell is a Canadian HR consulting and technology company providing employer wellbeing solutions across mental health, physical health, absence management, benefits administration, consulting, and training, now operating under TELUS Health.

What Morneau Shepell does

Morneau Shepell was a Canadian human resources consulting and technology company founded in 2006 and headquartered in Toronto, operating in the employer wellbeing and benefits administration space. The firm was historically listed on the TSX under the symbol MSI before being delisted following its acquisition by TELUS Corporation, with operations subsequently integrated into the TELUS Health brand. At the time of integration, Morneau Shepell reported a headcount of 5,001–10,000 employees and served HR and benefits managers, business owners, and public-sector organizations across Canada.

The company's core offerings were organized as a unified employer wellbeing platform comprising six modules: Mental Health Solutions, Physical Health Solutions, Absence Management Solutions, Benefits Administration Solutions, Consulting Services, and Training Solutions. Underlying technology centered on a digital health platform delivering virtual and in-person care through a national network of health professionals. The company also operated the Mental Health Index, a longitudinal research instrument surveying 16,000 workers globally, which fed into consulting and thought-leadership outputs. Notable acquisitions between 2008 and 2018 — including LifeWorks (~CAD $325M, 2018), Ceridian's U.S. health and welfare benefits administration business (2015), Bensinger DuPont & Associates (2015), and Blueballoon Health Services (2014) — extended the platform into U.S. EAP and benefits administration, and into pediatric therapy and Quebec-based actuarial consulting.

The business model was B2B and subscription-based, selling customizable wellbeing packages directly to employers through a sales-led motion. Customers accessed flexible packages that combined virtual, in-person, and on-site care; benefits enrollment was supported through online tools, and dedicated product experts were assigned to client organizations. Revenue was described as recurring subscription in nature, with pricing not publicly disclosed. Go-to-market combined direct enterprise sales with content marketing through the TELUS Health resources library, social media presence, and research-driven thought leadership such as the Mental Health Index and Ontario hospital post-retirement benefits accounting surveys.

Morneau Shepell firmographics

Firmographics
Name
Morneau Shepell
Legal name
TELUS Health
Website
https://morneaushepell.com
Company type
Private
Founded year
1966
Operating status
Operating
Headcount range
5,001–10,000 employees
Short description
Morneau Shepell is a Canadian HR consulting and technology company providing employer wellbeing solutions across mental health, physical health, absence management, benefits administration, consulting, and training, now operating under TELUS Health.
Ownership category
akta.pro rank

Morneau Shepell industry classification

Industry
Product category
Employee Wellbeing and Benefits Administration
NAICS
Ambulatory Health Care Services (621), Social Assistance (624), Other Ambulatory Health Care Services (6219)
SIC
Services-Misc Health & Allied Services, Nec (8090)
akta.pro primary industry
Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)
akta.pro secondary industries
Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW) (HLALADAM), Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), Care Navigation, Advocacy & Benefits Guidance Platforms (HLALADAJ), Disability & Leave Administration (STD/LTD/FMLA/Paid Leave) (HLAEALAM), Worksite Financial Wellness & Employee Assistance Programs (EAP) (FSAIAMAN)

Keywords

  • Employee wellbeing solutions
  • Benefits administration services
  • HR consulting
  • Mental health services
  • Absence management

Where Morneau Shepell is headquartered

Location

Headquarters

HQ city
Atlanta
HQ country
United States
HQ region
North America

Markets served

Morneau Shepell business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

  1. Employer Wellbeing Services: TELUS Health provides comprehensive wellbeing solutions to employers, offering services such as mental health support, physical health care, absence management, benefits administration, consulting services, and training programs. These are delivered as business-to-business services to organizational clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Morneau Shepell product offering

Product offering

Core offering

Morneau Shepell sold integrated employee wellbeing solutions to Canadian employers through six core service modules: Mental Health Solutions, Physical Health Solutions, Absence Management Solutions, Benefits Administration Solutions, Consulting Services, and Training Solutions. The offerings were delivered via a digital health platform and a national network of health professionals providing virtual, in-person, and on-site care to employees and their families.

Product overview

The company offers a unified wellbeing platform for employers comprising six core service modules: Mental Health Solutions, Physical Health Solutions, Absence Management Solutions, Benefits Administration Solutions, Consulting Services, and Training Solutions. These modules are designed to work together to support the mental, physical, and financial health of organizations and their employees, providing end-to-end wellbeing from virtual and in-person care to financial planning seminars and HR benefits administration.

Differentiator

Problem solved

Functional benefit

Products and services

  • Mental Health Solutions

Companies that use Morneau Shepell

Customer profile

Segments3 records

Ideal customer profiles3 records

Morneau Shepell technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Morneau Shepell partnerships and signals

Strategic signal

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Morneau Shepell competitors and assessment

Company assessment

Broad incumbents

  • Optum (UnitedHealth Group): Broad incumbent in employer health and wellbeing, combining EAP, mental health (Optum Behavioral Health), care navigation, and benefits services at massive scale. Overlaps with every module of Morneau Shepell's portfolio.
  • Cigna (Evernorth): Large managed care incumbent operating employer EAP, behavioral health, and benefits administration through Evernorth. Overlaps with Morneau Shepell across benefits admin, absence, and mental health.
  • Manulife (including ManulifeMOVE and Group Benefits): Major Canadian insurer offering group benefits, disability, and wellbeing programs to Canadian employers. A natural comparator given overlapping Canadian market and benefits administration focus.
  • Sun Life (including DentaQuest and U.S. Group Benefits): Canadian-headquartered insurer and benefits provider with strong group benefits and EAP/wellbeing capabilities. Directly comparable geographic and product overlap with TELUS Health's Canadian employer focus.
  • Aetna (CVS Health): Major payer and employer benefits provider offering EAPs, behavioral health, and absence/disability services. Comparable to Morneau Shepell's employer wellbeing and disability/leave administration capabilities.

Emerging players

  • Modern Health: Global mental health platform for employers combining therapy, coaching, and self-guided digital care. Closely comparable to the mental health and care navigation components of Morneau Shepell.
  • Spring Health: Employer-sponsored mental health benefits platform with precision matching and integrated care. A direct competitor in the behavioral health virtual care layer of Morneau Shepell's stack.
  • Lyra Health: Emerging player focused on employer-sponsored mental health and EAP with a digital-first, virtual-first delivery model. Competes head-on with the Mental Health Solutions module.

Direct peers

  • LifeWorks: Direct peer (and former M&A target of Morneau Shepell per source data) offering employee assistance programs, wellbeing, and benefits administration to employers globally. Closely aligned in product mix, customer base, and delivery model.

Regional players

  • WELL Health Technologies: Canadian digital health company providing telehealth, EMR, and virtual care services to providers and patients. Comparable in Canadian virtual care focus though more provider-centric than employer-centric.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Morneau Shepell social profiles

Digital presence

Morneau Shepell financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Morneau Shepell leadership team

Management profile

Number of profiles

Morneau Shepell funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Morneau Shepell M&A and investment

M&A and investment

M&A11 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Morneau Shepell

What does Morneau Shepell do?

Morneau Shepell sold integrated employee wellbeing solutions to Canadian employers through six core service modules: Mental Health Solutions, Physical Health Solutions, Absence Management Solutions, Benefits Administration Solutions, Consulting Services, and Training Solutions. The offerings were delivered via a digital health platform and a national network of health professionals providing virtual, in-person, and on-site care to employees and their families.

Is Morneau Shepell a public or private company?

Morneau Shepell is a private company. It is classified as corporate owned and is currently operating.

When was Morneau Shepell founded?

Morneau Shepell was founded in 1966. It employs 5,001 to 10,000 people.

Where is Morneau Shepell based?

Morneau Shepell is headquartered in Atlanta, United States, in the North America region.

How does Morneau Shepell make money?

One revenue line is on record: employer Wellbeing Services.

Who are Morneau Shepell's main competitors?

Broad incumbents on record are Optum (UnitedHealth Group), Cigna (Evernorth), Manulife (including ManulifeMOVE and Group Benefits), Sun Life (including DentaQuest and U.S. Group Benefits) and Aetna (CVS Health). Emerging players are Modern Health, Spring Health and Lyra Health. LifeWorks is listed as a direct peer. WELL Health Technologies is listed as a regional player.

Does Morneau Shepell have an API?

No public API is recorded for Morneau Shepell.

What industry is Morneau Shepell in?

Morneau Shepell's product category is Employee Wellbeing and Benefits Administration. Its primary akta.pro industry code is HLALADAB, Behavioral & Mental Health Virtual Care (EAP/Teletherapy), with a secondary code of HLALADAM, Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW). Its NAICS code is 621 and its SIC code is 8090.

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Live signals
PR NewswireUncertainty in lead-up to 2020 presidential election takes toll on mental health of AmericansMorneau Shepell released its October 2020 Mental Health Index™ showing Americans' mental health remained at risk with a score of -6.2, while workplace productivity declined to -8.3, approaching the lowest point seen in April 2020. The divisive lead-up to the 2020 presidential election significantly compounded pandemic-related stress, with 43 percent of respondents indicating the election negatively impacted their mental health and 43 percent reporting they need additional mental health support despite widespread unwillingness to seek help. The findings highlight growing concerns that many Americans are accepting elevated distress as normal rather than taking action to address it.PR NewswireMorneau Shepell launches telemedicine solution in the United StatesMorneau Shepell announced the launch of its first unified telemedicine solution in the United States on November 2, 2020, marking the company's entry into the U.S. telemedicine market. The service integrates telemedicine with employee assistance programs and wellbeing services, available through the LifeWorks platform and mobile app, providing board-certified doctors and clinical professionals to U.S. employees and their families. This launch expands Morneau Shepell's telemedicine network across North America as part of its total wellbeing philosophy.PR NewswireBack-to-school and other pandemic uncertainties reverse Americans' mental health improvement trendMorneau Shepell released its monthly Mental Health Index™ report for August 2020, showing a six-point decline from the pre-pandemic benchmark of 75 to a score of -6, marking the fifth consecutive month of negative mental health scores among American employees. The survey of 5,000 U.S. respondents found that full-time students had the lowest mental health score (-18.3), parents with children scored significantly lower (-10.2) than those without (-4.4), and anxiety saw the most significant negative change. The report indicates American employees are experiencing "pandemic fatigue" as back-to-school uncertainties and the prolonged COVID-19 pandemic continue to impact mental wellbeing, with 44% of respondents believing it is unlikely life will return to pre-pandemic normal.PR NewswireMorneau Shepell opens crisis line for those affected by tropical storm and hurricane in the Gulf of MexicoMorneau Shepell has opened a 24/7 crisis support hotline offering professional emotional support to individuals affected by Tropical Storm Marco and Hurricane Laura in the Gulf of Mexico region.PR NewswireMorneau Shepell opens crisis line for those affected by wildfires in western United StatesMorneau Shepell has opened a 24/7 crisis support hotline to provide emotional assistance and referrals to individuals affected by wildfires in California, Oregon, and Colorado. The service is offered free of charge to the general public as part of the company's initiative to support communities during this natural disaster.PR NewswireStudy reveals one in four international college students seek mental health support due to stressA study published by Morneau Shepell and The Jed Foundation found that 25.4% of international college students seek mental health support primarily due to stress, with 12.9% citing depression and 10.3% citing anxiety. Conducted across 23 American institutions from September 2018 to December 2019, the research showed that offering multiple support modalities—including multilingual access, after-hours availability, and text/chat options—significantly increased international student utilization compared to traditional campus counseling services, with 71% stating they would not have used the service if available only in English.PR NewswireCOVID-19 and heightened attention to racism affect American workers' mental health and relationshipsMorneau Shepell released its July 2020 Mental Health Index™ showing a score of -5, indicating continued negative impact on American workers' mental health from the COVID-19 pandemic, though this represents a slight one-point improvement from June. The report found that anxiety levels rose disproportionately among non-White demographics during June in response to racial justice protests following George Floyd's killing, while optimism continued to decline. Survey data from 5,000 American workers also revealed a correlation between company size and employee mental health outcomes.PR NewswireMorneau Shepell Selects Corestream for Delivery of Broadest Selection of Personalized Lifestyle Benefits and Automated Benefits AdministrationMorneau Shepell, a technology-enabled HR services provider, has selected Corestream as its preferred voluntary employee benefits platform to deliver personalized lifestyle benefits to the employees it serves. The Corestream cloud-based platform will handle benefits education, enrollment, and administration, enabling HR professionals to offer a greater variety of benefits without additional administrative overhead. Corestream currently manages voluntary benefits deductions for 1.5 million employees and reconciled $135 million in premiums for its partners in 2019.PR NewswireMorneau Shepell provides mental health and wellbeing support for students during pandemicMorneau Shepell has partnered with Mississippi State University and the University of Texas Rio Grande Valley to provide additional mental health and wellbeing support for students during the COVID-19 pandemic. The My SSP program offers 24/7 access to mental health services including chat, video, and tele-mental health support in multiple languages, addressing increased student anxiety and the limitations of campus counselors who can only practice in states where they are licensed. UTRGV will use the service to support select out-of-state students, student athletes, and medical school community, including students currently living in Mexico.PR NewswireAmericans with reduced salary have lower mental health scores than those who recently lost jobsMorneau Shepell released its May 2020 Mental Health Index™ showing that American workers who experienced salary reductions reported lower mental health scores (-12.7) than those who recently lost their jobs (-10.5), benchmarked against a norm of 75. Overall U.S. mental health slightly improved from April's -8.0 to -6.0, though 27 percent of respondents experienced reduced hours or salary and workers in arts/entertainment, accommodation, and utilities sectors continued to see declines. The report also found that workers with access to employee assistance programs had significantly better mental health scores (-5.2) than those without (-7.6), indicating employer support correlates with improved outcomes.