What Zentech Solutions does

Zentech Solutions is a private enterprise IT solutions provider offering professional services and security-token products rather than a packaged software platform. Its core delivery revolves around implementation, customization, and integration of Atlassian products (Jira Software, Jira Service Desk, Confluence, Bitbucket, OpsGenie, StatusPage, Jira CMDB, Jira Disaster Recovery, and Jira Insight) across cloud, server, and data-center deployments, supplemented by ServiceNow implementation services spanning ITSM, Portfolio Management, Agile Management, Asset Management, and Configuration Management. The firm also delivers data-center operations and management — covering rack-and-stack, cabling, UPS, Active-Active and Active-Passive disaster recovery, and temperature monitoring — and organizational process consulting around Agile, SAFe, Scrum, Kanban, Scrumban, change management, governance, audit, and procurement.

A second pillar is cybersecurity, comprising multi-factor authentication built on Microsoft Azure AD, Gemalto-based MFA for payment gateways and SSO, and an owned product line of FIDO/U2F, FIDO2, and OATH/HOTP-TOTP compliant hardware tokens (SafePass/NFC, the SafeKey fingerprint-protected family, and the SafeID Classic/Mini/PinPad/Anytime/Diamond/Card token family), with the SafeID/Diamond programmable token positioned as a replacement for soft tokens such as Microsoft or Google Authenticator. Custom integrations connect the firm's Atlassian footprint to SAP/SAP HANA, Tenable, Active Directory, Mattermost, Webex, Gemalto, and Microsoft Azure.

Commercially, Zentech operates a direct enterprise field-sales motion with quote-based, tailored service packages, no publicly disclosed pricing, and customer technical support delivered through an Atlassian Service Desk portal (Monday–Friday, 9am–5pm). The firm is an Atlassian Silver Solution Partner, positions itself across six vertical segments (Utilities, Banking, Finance, Insurance, Hotel Management & Airlines, Supply Chain & Logistics), has 11–50 employees, no disclosed funding, no disclosed revenue, and no named customer logos in the available material.

Name

Zentech Solutions

Legal name

Zentech Solutions

Website

https://zentech.solutions

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Zentech Solutions is a private enterprise IT services firm that implements and customizes Atlassian and ServiceNow platforms, runs data-center operations, and resells FIDO/OATH-compliant hardware authentication tokens for enterprise customers across utilities, banking, finance, insurance, hospitality, and logistics.

Ownership category

akta.pro rank

Product category

Enterprise IT Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)

akta.pro secondary industries

IT Incident, Problem & Change Management Platforms (HDAEALAI), Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF), Attack Detection & Response for Cloud/SaaS (SOC for Cloud) (HDADAGAJ)

Keywords

• Enterprise IT services
• Atlassian implementation
• ServiceNow consulting
• Data center operations
• Cyber security solutions

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Professional Services: Custom development and implementation services for Atlassian products, ServiceNow, data center operations, cybersecurity solutions, and organizational process digitization. Services are tailored to meet customer needs with professional customer service.
2. Managed Services: Ongoing support and maintenance services for Atlassian products, integrations, and customization to keep organizations cyber secure, operational, innovative, and auditable.
3. Continuous Support Services: Continuous support provided to clients to ensure their Atlassian products, integrations and customization remain cyber secure, operational, innovative and auditable.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Zentech Solutions is an enterprise IT solutions provider that implements, customizes, and supports Atlassian products (Jira, Confluence, Bitbucket, Service Desk, StatusPage, OpsGenie), ServiceNow ITSM platforms, and operates customer data centers across on-premise and cloud environments. The company also delivers cybersecurity services including multi-factor authentication, FIDO/U2F and OATH-compliant security tokens, and organizational process digitization consulting, all delivered as professional and managed services to enterprise customers.

Product overview

Zentech Solutions is an Enterprise IT Solutions provider offering a portfolio of professional services rather than a single unified software product. The core offering consists of Atlassian product implementation and customization services (Jira Software, Jira Service Desk, Confluence, Bitbucket, and related tools), ServiceNow implementation, cyber security services, data center operations, and organization process consulting. The company is an Atlassian Silver Solution Partner. Key product lines include: (1) Atlassian Services covering Jira, Confluence, and integrations with tools like Bitbucket, OpsGenie, StatusPage, and Mattermost; (2) Security token and authentication products including SafePass, SafeKey (FIDO/U2F, FIDO2), and SafeID (OATH/TOTP) token families; (3) ServiceNow implementation services; and (4) Data Center Operations and Management services. These offerings are delivered as professional services rather than standalone software products, with emphasis on custom development, integration, and support.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Satisfaction guaranteed on all professional services delivered

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core.

• AtlassiancoreTechnology or IntegrationZentech Solutions is an Atlassian Silver Solution Partner, providing custom development and installation of Atlassian products including Jira Software, Service Desk, Confluence, Bitbucket, StatusPage, OpsGenie, JIRA Portfolio, JIRA CMDB, and JIRA Disaster Recovery across cloud, server, and data center environments.
• Microsoft AzurecoreTechnology or IntegrationZentech provides Microsoft Azure AD Authentication as part of their multi-factor authentication solutions, upgrading security through Azure-based identity management.
• SAPcoreTechnology or IntegrationZentech provides SAP integration services including Jira SAP Integration and Jira SAP/HANA Integration, enabling real-time synchronization of tasks, data, and statuses between Jira and SAP systems for enhanced project management and enterprise resource planning.
• ServiceNowcoreTechnology or IntegrationZentech provides services to customize and implement ServiceNow for ITSM, Portfolio Management, Agile Management, Custom Integrations, Operational Management, Asset Management and Configuration Management.

Recent moves6 records

Expansion highlights4 records

Direct peers

• Adaptavist: Global Atlassian Platinum Partner providing Atlassian tooling, ITSM, DevOps, and custom development consulting. Direct competitor for Atlassian implementation and managed services engagements.
• Isos Technology: Atlassian Gold Partner focused on ITSM, DevOps, and Agile tooling implementations. Comparable mid-size competitor for Atlassian professional services.
• Cprime: Atlassian Platinum Partner offering Agile, DevOps, and enterprise transformation consulting. Overlaps with Zentech's Atlassian implementation and process-digitization services.
• Trundl: Atlassian Platinum Solutions Partner specializing in Jira, Confluence, and enterprise integrations. Direct peer in Atlassian implementation and custom development.
• Contegix: Atlassian Platinum Partner offering managed hosting, data center operations, and Atlassian implementation services. Closely comparable to Zentech across both the Atlassian-services and data-center-operations lines.
• Valiantys: Atlassian Platinum Partner specializing in ITSM, agile, and enterprise-scale Atlassian deployments. Closely comparable to Zentech's Atlassian services and ITSM practice.
• NexusTek: Managed IT services provider offering cloud, cybersecurity, and data center operations. Comparable to Zentech's data-center and cybersecurity service lines for SMB/mid-market clients.
• Praecipio: Atlassian Platinum Partner with deep ITSM and Service Desk implementation capabilities. Direct competitor for enterprise Jira Service Desk deployments.

Broad incumbents

• Slalom: Global consulting firm with significant ServiceNow, Atlassian, and Microsoft Azure practices. Competes with Zentech for larger enterprise transformation deals at the upper end of the market.

Regional players

• Appius: UK-based Atlassian Gold Partner offering Atlassian consulting and managed services. Comparable practice but operating in a different geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zentech Solutions