Isos Technology
- Company typePrivate
- Founded2005
- HeadquartersTempe, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
Isos Technology firmographics
Firmographics- Name
- Isos Technology
- Legal name
- Runtime Technologies, LLC
- Website
- https://isostech.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Isos Technology is headquartered
LocationHeadquarters
- HQ city
- Tempe
- HQ country
- United States
- HQ region
- North America
Offices24 records
Markets served
Isos Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Professional Services - Atlassian Implementation: Revenue generated from consulting engagements for Atlassian platform implementations including ITSM solutions, cloud migration, enterprise strategy, and AI adoption. These are project-based or retainer engagements with enterprise clients across regulated and fast-moving industries.
- Managed Services and Support Contracts: Recurring revenue from ongoing Atlassian support services delivered across four tiers (Essential, Enhanced, Premium, Enterprise). Plans offer different levels of engagement including day-to-day platform oversight, 24/7 on-call support, dedicated solutions architects, and quarterly strategy sessions.
- Training Services: Revenue from Atlassian training and workshops delivered to administrators, service teams, and business users to build proficiency in Jira, Confluence, Jira Service Management, and related Atlassian products.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Essential Plan - Dedicated specialist with core administration and annual strategic review |
| Subscription | Annual | Enhanced Plan - Expanded coverage with 24/7 on-call support and hands-on training |
| Subscription | Annual | Premium Plan - Dedicated solutions architect with quarterly strategy sessions |
| Subscription | Annual | Enterprise Plan - Tailored solutions with premium SLAs and executive engagement |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
Isos Technology product offering
Product offeringCore offering
Isos Technology is an Atlassian Platinum Solution Partner that helps enterprise and public sector organizations structure, govern, and modernize their Atlassian environments. The company delivers six core service offerings — AI Services, Cloud Upgrades (Data Center to Cloud migrations), Enterprise Strategy & Planning, Service Management (ITSM & ESM), Support Services, and Training — alongside a proprietary Forge-native ServiceNow to Jira Service Management Migration Assistant with AI-enabled data mapping.
Product overview
Isos Technology is an Atlassian Platinum Solution Partner offering consulting and services for Atlassian environments. The portfolio consists of six core service offerings (AI Services, Cloud Upgrades, Enterprise Strategy & Planning, Service Management ITSM/ESM, Support Services, and Training) complemented by a proprietary tool, the ServiceNow to JSM Migration Assistant. Services are delivered across three tiers (Essential, Enhanced, Premium) plus Enterprise plans. The company specializes in helping organizations streamline, optimize, and modernize their Atlassian implementations through governance, cloud migration, ITSM modernization, and AI enablement.
Differentiator
Problem solved
Functional benefit
Products and services
- AI Services AI consulting services that help organizations apply AI capabilities within Atlassian tools to automate routine work, improve knowledge access, and strengthen decision-making. Focused on responsible AI introduction and AI-native process delivery lifecycle transformation for enterprise Atlassian environments.
- Cloud Upgrades Atlassian Data Center to Cloud migration services that help organizations move to the cloud with a structured approach minimizing disruption and protecting existing workflows. Includes cloud readiness assessment, Jira and Confluence cloud migration, instance consolidation, and legacy system modernization.
- Enterprise Strategy & Planning Structured enterprise strategy and planning services that align leadership priorities, portfolio governance, and operating models. Includes executive alignment, strategic portfolio management, organizational change management, enterprise agility, PMO services, and digital transformation consulting.
- Service Management (ITSM & ESM) IT service management solutions using Jira Service Management aligned with ITIL best practices. Includes ServiceNow-to-JSM migrations, service architecture and governance, incident/change/problem/knowledge management, automation and AI enablement, and enterprise service management expansion.
- Support Services Ongoing Atlassian platform administration and support including system administration, license management, performance optimization, tool governance, technical support, and strategic guidance. Offered across Essential, Enhanced, Premium, and Enterprise plans with dedicated specialists, 24/7 on-call support, dedicated solutions architects, and executive engagement as tier increases.
- Training Atlassian training services that equip teams to get more value from Atlassian tools. Guides administrators, service teams, and business users to confidently manage projects, knowledge, and service workflows through workshops and structured enablement.
- ServiceNow to JSM Migration Assistant Forge-native, AI-enabled migration app that runs on Atlassian infrastructure to facilitate migrations from ServiceNow to Jira Service Management. Features AI-enabled data mapping with click-through mappings and change history, read-only migration testing, full visibility pages with logs and reports, and flexible deployment options for internal or managed migration waves.
Quantifiable outcome
- Up to 40% reduction in IT support tickets within the first 90 days
- +7 more outcomes
Companies that use Isos Technology
Customer profileNamed customers24 records
Segments6 records
Ideal customer profiles5 records
Isos Technology technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability4 records
Feature4 records
Isos Technology partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and supporting.
- AtlassiancoreIsos Technology is an Atlassian Platinum Solution Partner — the highest partnership tier. As a premier partner, Isos delivers enterprise implementations, cloud migrations, ITSM solutions, AI adoption, managed services, and training for Jira, Confluence, Jira Service Management, Jira Align, and the broader Atlassian ecosystem. The partnership spans commercial and public sector segments, with Isos recognized as the top Atlassian Platinum Solution Partner in North America. The relationship is multi-faceted and co-developed, with joint go-to-market activities, award programs, and product specialization across ITSM, cloud platform solutions, and government partner categories.
- Tempo SoftwarecoreTempo Software is a key Atlassian ecosystem partner whose platform Isos leverages for portfolio management and reporting capabilities. Isos Federal was named Tempo's 2025 Partner of the Year: Public Sector Solutions Leader for delivering FedRAMP-compliant IT service management solutions to public sector organizations including the Department of Defense and U.S. Air Force.
- Amazon Web Services (AWS)supportingAWS Partner Network member providing cloud infrastructure to support Atlassian Cloud deployments. Isos leverages AWS cloud capabilities as part of its Atlassian cloud migration and managed services offerings.
- AppfiresupportingAtlassian Marketplace app partner whose tools are referenced in joint webinars and implementations. Appfire apps complement Jira and Jira Service Management with extended functionality used across Isos client implementations.
- CarahsoftsupportingGovernment technology distributor and reseller that enables Isos Federal to serve U.S. federal government agencies through government procurement channels. Carahsoft provides access to government contracts and procurement frameworks.
- ExalatesupportingCross-platform ITSM integration partner featured in joint webinars with Isos Technology. Exalate enables cross-platform integrations between Jira and ServiceNow and is used in complex enterprise environments to support migration and integration strategies.
- LansweepersupportingIT asset management platform integrated with Jira Service Management in Isos implementations. Lansweeper provides network discovery and asset inventory capabilities that sync with JSM for enhanced asset visibility. Used in implementations for financial services clients including Credigy.
- HYCUsupportingAtlassian Marketplace partner providing data protection and backup solutions for Atlassian environments. HYCU is referenced as part of Isos's partner and certifications ecosystem for enterprise Atlassian deployments.
- GitKrakensupportingAtlassian ecosystem partner providing developer productivity tools. Referenced as part of Isos's partner and certifications ecosystem for enterprise Atlassian deployments.
- Microsoft (Azure AD / Teams / Outlook)supportingMicrosoft integrations are leveraged in Isos implementations — Microsoft Teams for workflow notifications and user engagement, Azure Active Directory for user provisioning and access management, and Microsoft Outlook for email approvals within Jira Service Management workflows. Used across multiple client implementations including Aristotle, Credigy, and Knight Family DIAN-TU.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
Isos Technology competitors and assessment
Company assessmentBroad incumbents
- Deloitte: Global Big Four advisory firm with large Atlassian, ServiceNow, and ITSM practices serving Fortune 500 and federal clients. Overlaps with Isos's enterprise and Isos Federal opportunities as a much larger incumbent.
- Slalom: Large US technology and management consultancy with an Atlassian practice serving enterprise and public sector clients. Competes with Isos for ITSM and cloud transformation engagements as a broader-services incumbent.
- ServiceNow Professional Services: Incumbent ITSM platform vendor with a direct professional services arm and global SI ecosystem. Directly relevant as the source-side incumbent that Isos migrates customers away from and as a competitor for ITSM transformation budget.
Direct peers
- Adaptavist: One of the largest global Atlassian Platinum Solution Partners offering consulting, managed services, and Marketplace apps across the Atlassian ecosystem. Directly comparable to Isos in service portfolio, partner tier, and enterprise/government customer focus.
- cPrime: Atlassian Platinum Solution Partner offering agile transformation, Jira/JSM implementations, and managed services. Competes head-to-head with Isos for enterprise agile-at-scale and ITSM modernization projects.
- Contegix: Atlassian Platinum Solution Partner providing managed hosting, cloud migrations, and enterprise support for Atlassian tools. Comparable as an Atlassian-specialized services firm competing for similar enterprise migration and managed services engagements.
- Deiser: Atlassian Platinum Solution Partner focused on enterprise Jira and Confluence deployments with strong presence in Europe and Latin America. Comparable in being a top-tier, Atlassian-only consulting specialist.
- Deviniti: Atlassian Platinum Solution Partner and Marketplace app vendor delivering ITSM, cloud migrations, and Atlassian-based enterprise solutions. Comparable for its parallel focus on ITSM consulting and proprietary Atlassian tooling.
- Valiantys: Global Atlassian Platinum Solution Partner specializing in ITSM, agile at scale, and cloud migrations with strong EMEA and North American presence. Closely mirrors Isos's ITSM-first positioning and Atlassian-only focus.
- Praecipio (now part of Valiantys): Atlassian Platinum Solution Partner historically focused on US enterprise consulting for Jira, Confluence, and ITSM, now operating under the Valiantys brand. Comparable for ITSM and cloud migration consulting in the US market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Isos Technology social profiles
Digital presenceIsos Technology compliance and trust
Trust signalCompliance2 records
Isos Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Isos Technology leadership team
Management profileNumber of profiles
Profiles12 records
Isos Technology subsidiaries and ownership
Company hierarchySubsidiaries1 record
Isos Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Isos Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Isos Technology
What does Isos Technology do?
Isos Technology is an Atlassian Platinum Solution Partner that helps enterprise and public sector organizations structure, govern, and modernize their Atlassian environments. The company delivers six core service offerings — AI Services, Cloud Upgrades (Data Center to Cloud migrations), Enterprise Strategy & Planning, Service Management (ITSM & ESM), Support Services, and Training — alongside a proprietary Forge-native ServiceNow to Jira Service Management Migration Assistant with AI-enabled data mapping.
Is Isos Technology a public or private company?
Isos Technology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Isos Technology founded?
Isos Technology was founded in 2005. It employs 11 to 50 people.
Where is Isos Technology based?
Isos Technology is headquartered in Tempe, United States, in the North America region.
How does Isos Technology make money?
Three revenue lines are on record. Professional Services - Atlassian Implementation is the primary driver. The others are managed Services and Support Contracts and training Services.
Who are Isos Technology's main competitors?
Broad incumbents on record are Deloitte, Slalom and ServiceNow Professional Services. Direct peers are Adaptavist, cPrime, Contegix, Deiser, Deviniti, Valiantys and Praecipio (now part of Valiantys).
Does Isos Technology have an API?
No public API is recorded for Isos Technology.