systemworx
systemworx GmbH is a Swiss managed IT services provider that acts as the outsourced IT department for SME customers, administering 200+ servers and supporting 2,000+ end-user employees from its Kehrsatz headquarters via recurring managed service contracts.
- Company typePrivate
- Founded2003
- HeadquartersKehrsatz, Switzerland
- Headcount1–10
- GTM typeB2B
- OfferingServices
What systemworx does
systemworx GmbH is a Swiss managed IT services provider founded in 2003 and headquartered in Kehrsatz, near Bern. The company positions itself as the outsourced IT department for small and medium-sized enterprise (SME/KMU) customers in Switzerland, delivering recurring managed services rather than discrete software products. Its core offering centers on the administration of more than 200 managed servers serving 2,000+ end-user employees, supported by remote assistance delivered via TeamViewer and direct helpdesk channels ([email protected]). The two principals, co-owners Roland Schärer (dipl. phil. nat.) and Toni Schärer (dipl. ing./MSc), serve as the named customer contacts, embedding a high-touch, founder-led service model.
The underlying technology stack is conventional managed-IT infrastructure: customer servers administered under long-term service contracts, with TeamViewer as the standardized remote-support mechanism. There is no proprietary software platform, no disclosed AI/ML capabilities, and no public developer APIs or SDKs. Pricing is quote-based and not publicly disclosed, consistent with bespoke SME engagements rather than standardized product tiers.
The business model is subscription/recurring managed services revenue from Swiss SME clients, distributed entirely through direct sales with no intermediaries, resellers, or channel partners. The customer base is described as horizontal across Swiss SMEs, with no named reference customers or case studies published. Marketing is minimal: a trilingual (German, French, English) website, direct email contact, and personal outreach. The company is independently owned by its two founders, with no external investors, parent company, funding rounds, M&A activity, or public listing disclosed. Geographic reach is the DACH region with a clear focus on Switzerland.
systemworx firmographics
Firmographics- Name
- systemworx
- Legal name
- systemworx GmbH
- Website
- https://systemworx.ch
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- systemworx GmbH is a Swiss managed IT services provider that acts as the outsourced IT department for SME customers, administering 200+ servers and supporting 2,000+ end-user employees from its Kehrsatz headquarters via recurring managed service contracts.
- Ownership category
- akta.pro rank
systemworx industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where systemworx is headquartered
LocationHeadquarters
- HQ city
- Kehrsatz
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
systemworx business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations
Revenue model
- Managed IT Services: Provides outsourced IT department services to SME customers including managed servers, stable and secure solutions, competent advice, and authentic support. Revenue appears to be recurring/subscription-based as a managed services provider.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
systemworx product offering
Product offeringCore offering
systemworx GmbH functions as the outsourced IT department for small and medium-sized enterprises (SME/KMU) in Switzerland, providing managed server administration, stable and secure IT solutions, IT consulting, and remote support. The firm manages 200+ servers on behalf of customers and delivers ongoing IT operational support rather than selling a distinct software product.
Product overview
systemworx GmbH is a managed IT services company that positions itself as the outsourced IT department for SME (small and medium enterprise) customers. Rather than offering a distinct software product or platform, the company provides ongoing IT management, server administration, and technical support services. Key offerings include managed servers (200+ managed servers), remote support capabilities via TeamViewer, and IT consulting services. The company emphasizes long-term, sustainable partnerships with customers, characterized by stability, security, and reliable IT operations aligned with business objectives.
Differentiator
Problem solved
Functional benefit
Companies that use systemworx
Customer profileSegments1 record
Ideal customer profiles1 record
systemworx technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
systemworx partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor.
- SignalminorFinancial supporter of Signal (signal.org), a privacy-focused messaging application. systemworx supports digital privacy causes as part of its company values around precious freedom and digital privacy.
- WikipediaminorFinancial supporter of Wikipedia, the free online encyclopedia. Part of systemworx commitment to freely accessible knowledge and digital freedom values.
- EFF (Electronic Frontier Foundation)minorFinancial supporter of EFF (eff.org), a nonprofit organization defending civil liberties in the digital realm. Supports systemworx values around secure internet and digital privacy.
Scale indicators3 records
Recent moves5 records
Expansion highlights3 records
systemworx competitors and assessment
Company assessmentRegional players
- Ergon Informatik: Swiss software and IT services company providing custom solutions and managed services to enterprise clients. Comparable Swiss-based IT services peer with infrastructure and operations capabilities.
- Adnovum: Swiss IT services firm offering managed services, security, and software engineering. Comparable as a Switzerland-based outsourced-IT provider serving business customers.
- AWK Group: Swiss IT consulting and managed services firm serving enterprise and mid-market clients. Comparable as a Switzerland-based provider of outsourced IT and digital services to business customers.
- Trivadis (part of Accenture): Swiss-headquartered IT services company specializing in data, cloud, and managed services for enterprises. Comparable regional competitor offering outsourced IT and infrastructure management in the DACH market.
Broad incumbents
- Allgeier (Swiss operations): European IT services group with significant DACH/Swiss presence offering managed services and IT outsourcing. Comparable as a broader incumbent serving similar SME/mid-market IT outsourcing demand.
- Bechtle: Large DACH-headquartered IT services and managed services provider with broad portfolio including IT outsourcing. Comparable as a much larger incumbent offering managed IT to SME/mid-market in the same region.
Direct peers
- Netrics: Swiss managed services and cloud provider serving SMEs and mid-market with outsourced IT, cloud, and security offerings. Closely comparable in target segment (Swiss SMEs) and outsourced IT services.
- ITpoint Systems AG: Swiss SME-focused managed IT services and infrastructure provider. Comparable in target customers (Swiss SMEs) and outsourced IT department offering.
- isolutions AG: Swiss IT service provider focused on managed services, cloud, and Microsoft solutions for SMEs and mid-market. Closely comparable in offering outsourced IT to Swiss SME customers.
- glück it (glueck it): Small Swiss managed services provider serving SME customers with outsourced IT, cloud, and support. Comparable in scale, customer segment, and outsourced-IT positioning.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
systemworx social profiles
Digital presencesystemworx financial estimates
Financial estimateRevenue estimate
Valuation estimate
systemworx leadership team
Management profileNumber of profiles
Profiles2 records
systemworx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
systemworx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about systemworx
What does systemworx do?
systemworx GmbH functions as the outsourced IT department for small and medium-sized enterprises (SME/KMU) in Switzerland, providing managed server administration, stable and secure IT solutions, IT consulting, and remote support. The firm manages 200+ servers on behalf of customers and delivers ongoing IT operational support rather than selling a distinct software product.
Is systemworx a public or private company?
systemworx is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was systemworx founded?
systemworx was founded in 2003. It employs 1 to 10 people.
Where is systemworx based?
systemworx is headquartered in Kehrsatz, Switzerland, in the Europe region.
How does systemworx make money?
One revenue line is on record: managed IT Services.
Who are systemworx's main competitors?
Regional players on record are Ergon Informatik, Adnovum, AWK Group and Trivadis (part of Accenture). Broad incumbents are Allgeier (Swiss operations) and Bechtle. Direct peers are Netrics, ITpoint Systems AG, isolutions AG and glück it (glueck it).
Does systemworx have an API?
No public API is recorded for systemworx.
What industry is systemworx in?
systemworx's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 541513 and its SIC code is 7373.