What MemberMojo does

membermojo is a cloud-based SaaS membership management platform serving UK clubs, associations, and charities. The platform integrates a central member database with spreadsheet-style administration, online application and renewal forms with conditional logic, electronic payment processing via PayPal and Stripe, group mailing lists, attendance registers with QR-code scanning, member directories, and digital membership cards — both PDF/image and Apple/Google phone wallet. The technology stack runs on AWS (with Akamai/Linode UK data centres, ISO27001 certified) for hosting and Amazon SES for email, Cloudflare for delivery and TLS, Google reCAPTCHA for bot protection, and Have I Been Pwned for credential validation; membermojo is UK GDPR compliant and ICO-registered (ZA083040), and holds no card data on its own servers. An optional plastic-card add-on is fulfilled by partner ClubCards121.

The business model is tiered annual subscription pricing based on maximum member count, from Free (up to 50 members) to £635/year (10,000 members), with no membermojo transaction fees; the £95/year tier and above unlock Stripe, the member store, phone wallet cards and Mailchimp integration. Customers are primarily UK sports clubs (cycling, tennis, martial arts, shooting), hobby clubs (car clubs, birdwatching, mountaineering), and small to mid-sized charities and non-profits — typically volunteer-run organisations with limited administrative capacity. Acquisition is entirely self-serve via a 60-day fully functional free trial with no payment details required, supplemented by two independent setup partners (PM Getting It Done Ltd. and Mission Masters Ltd.) for hands-on configuration; no field sales team is used. Distribution of membership cards via ClubCards121 contributes an ancillary revenue stream of roughly £2.55–£4.20 per physical card.

membermojo ltd was founded in 2013, is registered in England and Wales (company number 08956121), and operates as a privately held, bootstrapped company headquartered in Dorking, Surrey, with a team of 1–10 employees led by founder Ian Hiscock. The platform has been continuously operating for 13 years with no acquisitions, divestitures, or external funding events disclosed; product evolution has been incremental, with notable inflection points in 2019 (Stripe, member store, conditional forms) and 2023–2026 (vouchers, member store enhancements, phone wallet cards).

Name

MemberMojo

Legal name

membermojo ltd

Website

https://membermojo.co.uk

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

membermojo is a UK-based SaaS platform providing online membership management software — member database, online applications and renewals, PayPal and Stripe payments, mailing lists, attendance registers, and digital membership cards — to clubs, associations, and charities on tiered annual subscriptions from free to £635/year.

Ownership category

akta.pro rank

Headquarters

HQ city

Dorking

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. Subscription Plans (Annual): Annual subscription-based pricing tiers based on maximum number of members in the organization. Plans range from free (up to 50 members) to £635/year (10,000 members). No transaction fees or hidden charges beyond the annual plan fee.
2. Plastic Membership Cards: Optional add-on service for printing physical membership cards through partner ClubCards121. Cards are printed and delivered direct to organization or individual members. Pricing per card based on order quantity (£2.55-£4.20 per card).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

MemberMojo is a cloud-based SaaS membership management platform designed for UK clubs, associations, and charities. It centralizes an online member database, online application and renewal forms, payment collection (PayPal and Stripe), group email/mailing lists, attendance registers, and digital membership card generation. The service is offered on tiered annual subscription plans priced from free (up to 50 members) to £635/year (up to 10,000 members), with optional add-on services such as physical plastic membership cards printed by partner ClubCards121.

Product overview

membermojo is a unified online club membership management platform designed for UK clubs, associations, and charities. The core platform integrates membership database management, online application/renewal forms, payment processing (PayPal and Stripe), group email/mailing lists, member directories, attendance tracking, and digital membership cards. Add-on features include a member store for selling merchandise or event tickets, checkout items for optional fees, voucher/discount codes, gift aid processing, QR code attendance scanning, and phone wallet cards (Apple/Google Pay). An optional partner service through ClubCards121 provides physical plastic membership card printing and delivery. The platform is offered on tiered annual plans (Free to £635/year) based on member count, with higher-tier features like Stripe payments, member store, phone wallet cards, and Mailchimp integration requiring the £95/year plan or higher.

Differentiator

Problem solved

Functional benefit

Products and services

• membermojo Core Platform Online club membership management software providing membership database, online applications and renewals, electronic payment processing, group email distribution, attendance tracking, and membership cards for clubs, associations and charities in the UK.
• Membership Database Spreadsheet-style member database with customizable fields, import from Microsoft Access/Excel, quick member lookup, data export, and multi-administrator access with permissions, designed for non-technical club administrators.
• Online Payment Processing Integrated payment processing accepting PayPal and Stripe for membership fees, store purchases, and ad-hoc charges. Supports credit/debit cards, Apple Pay, and Google Pay, with funds transferring directly to organization accounts.
• Membership Forms Custom online membership application and renewal forms with customizable fields, conditional logic, photo uploads, family/group member support, and welcome pack emails.
• Member Groups & Mailing Lists Filtered member groups for targeted email distribution. Supports conditional filtering, unsubscribe management, one-click unsubscribe, and Mailchimp integration for plans with 100+ members.
• Member Directory Opt-in member directories allowing selected members to view contact details of other members. Supports role-based visibility and attendance registers.
• Member Store Sell tickets, club kit, event fees, and other items to members through integrated checkout. Supports multi-option items, quantity limits, limited access by member group, and admin notifications. Available on £95/year plan or higher.
• Phone Wallet Cards Digital membership cards for Apple Wallet and Google Wallet. Select up to 4 fields for display plus name, QR code and background colour. Available on plans supporting more than 100 members.
• Plastic Membership Cards (via ClubCards121) Optional add-on service for full colour, double-sided, bio-degradable plastic membership cards printed from the membership database and delivered direct. Pricing from £2.55-£4.20 per card depending on quantity. Managed by partner ClubCards121.

Quantifiable outcome

• Reduced annual membership management cost from £344 to £50 for small charity with 300 members (Cambrian Mountains Society comparison)
• +3 more outcomes

Named customers19 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature10 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• ClubCards121 (Pass Sport Control Ltd.)coreChannel Partner/ Reseller/ DistributorUK-based plastic membership card printing service fully integrated with membermojo. Organizations can design custom cards, select members for printing, and have cards delivered to central address or individual members. Cards are bio-degradable, full colour, double-sided. Data shared only for card printing and delivery purposes; ClubCards121 removes personal data 60 days after dispatch.
• PayPalcoreTechnology or IntegrationOnline payment processor for membership fees, joining fees, and store purchases. Members can pay via PayPal account, credit/debit cards. No PayPal account required for card payments. PayPal deducts approximately 2.9% + 30p per UK payment. No card details touch membermojo systems.
• StripecoreTechnology or IntegrationOnline payment processor added in 2019 alongside PayPal. Supports credit/debit cards, Apple Pay, and Google Pay. Stripe deducts 1.5% + 20p per standard UK card. Available on £95/year plan or higher. Name and email of purchasing member shared for payment identification on Stripe dashboard.
• Amazon Web ServicescoreTechnology or IntegrationCloud infrastructure provider hosting membermojo servers and data. Encrypted database backups stored in AWS UK data centres. Amazon Simple Email Service (SES) used for sending emails. All AWS hosting companies are ISO27001 certified. AWS has no access to unencrypted backups.
• CloudflarecoreTechnology or IntegrationProvides content distribution, security, and DNS services. Implements best practice TLS encryption between user browsers and membermojo site. Cloudflare has no access to data exchanged with the site.
• Akamai Technologies (Linode)coreTechnology or IntegrationServer hosting provider with UK data centres containing membermojo servers and personal data. Akamai Technologies does not have access to data on the servers.
• PM Getting It Done Ltd.minorImplementation/ SI/ Consulting PartnerIndependent training and advice provider for setting up and running membermojo databases and supporting websites. Located in Surrey, contact Alpa Cox.
• Mission Masters Ltd.minorImplementation/ SI/ Consulting PartnerIndependent training and advice provider for setting up and running membermojo databases. Located in Oxfordshire, contact Heather Gale.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Daxko: Large incumbent providing operations, membership, and billing software primarily to YMCAs, JCCs, and community fitness centers. Broader and more enterprise-focused, with overlapping membership-management functionality.
• iMIS (Advanced Solutions International): Enterprise-grade engagement management platform for associations, with member database, events, payments, and CRM. A much larger, broader incumbent targeting mid-to-large associations versus membermojo's SMB niche.
• Personify: Provider of constituent management software for associations and nonprofits, including member database, events, and fundraising. Overlaps with membermojo at the database/renewal/payment layer but serves larger organizations.

Direct peers

• ClubExpress: All-in-one club management platform offering member database, website, events, payments, and email — directly comparable functionality for hobby, sports, and special-interest clubs at similar price points.
• Tendenci: Open-source association and membership management software with CRM, events, and website features. Comparable in targeting nonprofits and membership organizations, though with a more technical/open-source positioning.
• Wild Apricot: One of the most direct competitors globally, Wild Apricot is a membership management SaaS targeting small clubs, associations, and nonprofits with similar database, payments, events, and website features — but at a broader scale and with mobile apps.
• Join It: Modern, product-led membership management platform targeting small organizations and clubs with online signup, renewals, and member directories. Closest comparable on PLG motion and SMB focus, though primarily US-based.
• MemberClicks: Association and member-based organization management platform with database, events, payments, and email tools. Direct competitor in the small-to-mid association segment, though US-focused and at higher price points.

Regional players

• ClubReady: US-focused fitness and club studio management platform with membership billing, scheduling, and member engagement. Comparable in the member-management backbone but optimized for fitness studios rather than volunteer clubs.

Emerging players

• Membership Toolkit: Membership and communication platform for school PTAs and parent organizations, offering directory, forms, payments, and email. Adjacent use case (volunteer-run orgs) with simpler feature set; partial overlap with membermojo's small-org positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/membermojo
• Facebookfacebook.com/membermojo
• LinkedInlinkedin.com/company/membermojo-limited

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MemberMojo