Altinet
- Company typePrivate
- Founded2013
- HeadquartersLeeds, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Altinet does
Altinet is presented in firmographic data as a private UK IT security and storage services provider headquartered in Leeds, founded in 2013 with 11–50 employees. The operational and product evidence aggregated for the company, however, paints the profile of a much larger integrated IT services and solutions business operating under the ARO brand (legal entity Arrow Business Communications Limited), a subsidiary of Arrow Communications Holdings Limited, with 12 offices across England and Scotland, a 24/7 UK-based Network Operations Centre, and a customer base exceeding 8,000 organisations spanning FTSE 100 enterprises, law firms, broadcasters, public sector bodies, and mid-market companies.
The company's offering is built around ten core solution areas: cloud and infrastructure (including Microsoft Azure, Dell server and storage, and hybrid cloud environments with a proprietary Secure Data Environment called Mosaic and a Trustworthy Research Environment); networking and secure connectivity (SD-WAN, Aruba, Fortinet, Extreme Networks); cybersecurity (Barracuda, Arctic Wolf, BullWall, managed detection); data and AI transformation (Dynamics 365 and Power Platform); digital transformation and modern work (Microsoft 365, Copilot, Azure); managed services (including BaaS, DRaaS, UCaaS, CCaaS); unified communications delivered across multiple platforms (Microsoft Teams via an in-house accredited Direct Routing Platform, Gamma Horizon, Wildix, iPECS, Mitel MiCloud Flex); business mobiles; and a sustainability/energy consultancy line built on proprietary POD energy management software.
The business model combines recurring managed services revenue (24/7 NOC, multi-tier support, cloud management) with professional services for cloud migration, telephony design, and contact centre implementation, plus subscription-based UCaaS/CCaaS per-seat pricing and channel resale of vendor hardware. The go-to-market is direct enterprise field sales with dedicated account management, complemented by channel partnerships as a Microsoft Solutions Partner (5 of 6 accreditations), Gamma and Wildix Platinum Partner, Dell Platinum Partner, and Mitel Gold Partner. Note: a material discrepancy exists between firmographic descriptors (Altinet, Leeds, 2013, 11–50 employees) and the extensive operational evidence (Liverpool-headquartered, 25+ years' experience, 12 offices, 8,000+ customers, parent group structure), and this should be reconciled before any investment decision.
Altinet firmographics
Firmographics- Name
- Altinet
- Legal name
- Arrow Business Communications Limited
- Website
- https://altinet.co.uk
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Altinet industry classification
Industry- Product category
- IT Security Services
- NAICS
- Security Systems Services (except Locksmiths) (561621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Service Reliability Engineering (SLO/SLI) & Reliability Analytics (HDABAJAL)
- akta.pro secondary industries
- Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability) (HDAIAFAI), OT/ICS & Critical Infrastructure Cybersecurity Services (BPAKAHAN)
Keywords
Where Altinet is headquartered
LocationHeadquarters
- HQ city
- Leeds
- HQ country
- United Kingdom
- HQ region
- Europe
Offices7 records
Markets served
Altinet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations
Revenue model
- Managed IT Services: Recurring managed services revenue from ongoing IT support, cloud management, security monitoring, and infrastructure management. Includes 24/7 NOC services, 1st/2nd/3rd line support, and strategic IT management.
- Professional Services: Implementation, consultancy, and deployment services for collaboration technologies, cloud migration, telephony design, and contact centre solutions.
- Cloud Telephony and UCaaS: Recurring subscription revenue from hosted telephony, unified communications as a service (UCaaS), and contact centre as a service (CCaaS) solutions.
- Energy Consultancy Services: Revenue from energy procurement consultancy, sustainability compliance services (ESOS, SECR), and energy management solutions. ARO operates as a third-party intermediary with commission from energy suppliers.
- Hardware and Device Sales: Sales of hardware including IP desk phones, networking equipment, AV systems, and mobile devices through vendor partnerships.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom enterprise pricing based on service scope |
| Per seat | Monthly | Cloud telephony per-user pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Altinet product offering
Product offeringCore offering
Altinet is a UK-based provider of IT security and storage services, headquartered in Leeds and founded in 2013. The company delivers information technology security and data storage solutions to business customers, supported by a small team of 11-50 employees.
Product overview
ARO (Arrow Business Communications Ltd) is an award-winning IT Services and Solutions company operating in the UK, offering integrated technology solutions across 10 core areas: Cloud & Infrastructure, Networking and Secure Connectivity, Cyber Security, Data and AI Transformation, Digital Transformation and Modern Work, Managed Services, Hybrid Cloud Services, Unified Communications, Business Mobiles, and Sustainability. The portfolio includes multiple unified communications platforms: Microsoft Teams Solutions (with Teams Voice via Direct Routing), Gamma Horizon (as Platinum Partner), Wildix (as Platinum Partner), iPECS by Ericsson-LG (cloud communication with AI features including ENGAGE webchat and SIDEKICK call analytics), and Mitel MiCloud Flex (as Gold Partner). Supporting these are professional services including Telephony Design and Configuration, Contact Centre Consultancy, and Meeting Room/Audio Visual Solutions. The company also offers managed services spanning UCaaS, CCaaS, managed IT support, BaaS, and DRaaS.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Security and Storage Services
Quantifiable outcome
- 99% Customer Satisfaction score
- +3 more outcomes
Companies that use Altinet
Customer profileNamed customers11 records
Segments6 records
Ideal customer profiles1 record
Altinet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability9 records
Feature4 records
Altinet partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core and secondary.
- MicrosoftcoreMicrosoft Solutions Partner with 5 accreditations: Infrastructure (Azure), Data & AI, Digital & App Innovation, Business Applications, and Modern Work. ARO delivers Microsoft 365, Azure, Dynamics 365, Power Platform, and Teams solutions. They hold 61 Microsoft accreditations across their cloud team.
- GammacoreGamma Platinum Partner. ARO provides Gamma Horizon UCaaS solutions including Horizon with Webex, chat, voice, video, call recording, and file sharing. ARO was among the first to launch Horizon nearly a decade ago.
- WildixcoreWildix Platinum Partner. ARO delivers Wildix unified communications platform featuring VoIP, video conferencing, messaging, and WebRTC-based collaboration for 1.8 million+ users.
- Dell TechnologiescoreDell Technologies Platinum Partner providing Dell server, storage, and client infrastructure solutions. ARO delivers Dell Server and Storage Solutions and Dell Client Infrastructure Solutions.
- Aruba (HPE)secondaryAruba Gold Partner providing Aruba networking solutions including wireless networking, network security, and edge connectivity.
- Barracuda NetworkscoreBarracuda Premier Partner providing cloud backup, disaster recovery, email protection, and network security solutions.
- MitelcoreMitel Gold Partner. ARO is the UK's first independent Mitel UCaaS platform provider, delivering MiCloud Flex with 99.999% reliability for 1 million+ subscribers worldwide.
- Ericsson-LG (iPECS)secondaryiPECS cloud communication platform partner providing secure voice, video, messaging, and collaboration tools hosted in UK-based data centres with 99.999% uptime.
- NFONsecondaryNFON cloud telephony partner providing European cloud communications solutions.
- Extreme NetworkssecondaryExtreme Networks partner providing enterprise networking solutions including wired and wireless networking.
- WatchGuard TechnologiessecondaryWatchGuard Silver Partner providing network security, Wi-Fi, and multi-factor authentication solutions.
- TalkdesksecondaryTalkdesk partner providing cloud contact centre solutions with AI-powered customer experience capabilities.
- Arctic WolfsecondaryArctic Wolf partner providing security operations, managed detection and response, and security awareness training.
- FortinetsecondaryFortinet partner providing network security solutions including firewall, VPN, and secure SD-WAN.
- AV Hardware Vendors (Dell, Jabra, Poly, Logitech)secondaryPartnerships with leading AV hardware vendors for Teams Rooms and meeting room solutions including cameras, microphones, displays, and collaboration devices.
- AV Vendors (Cisco, Zoom, Extron, Sony, Barco)secondaryPartnerships with leading AV technology providers for meeting room and audio-visual solutions including Cisco, Zoom, Extron, Sony, Barco, and other industry leaders.
Scale indicators17 records
Recent moves6 records
Expansion highlights6 records
Altinet competitors and assessment
Company assessmentBroad incumbents
- Computacenter: Large UK/European enterprise IT infrastructure and services provider; broader incumbent with enterprise reach that competes with ARO for FTSE-grade managed services and infrastructure contracts.
- Softcat: Large UK IT infrastructure reseller and services provider with deep Microsoft partnerships; a much larger broad incumbent that overlaps significantly with ARO's Microsoft-led cloud, licensing, and managed services offerings.
Direct peers
- Chess ICT: UK managed IT services and connectivity provider with similar Microsoft, UCaaS, and cybersecurity credentials; comparable in size and target customer segments.
- ANS Group: UK managed cloud and IT services provider (Microsoft Azure-focused) serving a similar mid-market/enterprise UK customer base with cloud, managed services, and digital workplace offerings.
- Wavenet: UK unified communications, connectivity, and managed IT services provider; directly competes with ARO in cloud telephony, networking, and managed services for UK enterprise and mid-market customers.
- Six Degrees Group: UK managed communications, cloud, and data centre services provider; comparable in unified communications, networking, and managed services depth serving UK mid-market and enterprise customers.
- Britannic Technologies: UK-based communications and IT services provider specialising in UCaaS, contact centre, and managed services for mid-market and enterprise — closely comparable in product mix and target market.
- Trustmarque: UK-based managed IT services and solutions provider of comparable scale, offering Microsoft-led cloud, infrastructure, UCaaS, and managed services across mid-market and enterprise — directly comparable in product mix, customer profile, and go-to-market.
Regional players
- KCOM Group: UK-based communications and cloud services provider focused on regional enterprise and public sector; comparable in UCaaS, networking, and managed services but with a more regionally concentrated footprint.
Others
- Gamma Communications: UK wholesale UCaaS/network provider and a key ARO partner (Gamma Platinum); overlaps commercially as both platform vendor and indirect competitor through channel partners for cloud telephony in the UK.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Altinet social profiles
Digital presenceAltinet compliance and trust
Trust signalCompliance7 records
Altinet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Altinet leadership team
Management profileNumber of profiles
Altinet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Altinet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Altinet
What does Altinet do?
Altinet is a UK-based provider of IT security and storage services, headquartered in Leeds and founded in 2013. The company delivers information technology security and data storage solutions to business customers, supported by a small team of 11-50 employees.
Is Altinet a public or private company?
Altinet is a private company. It is classified as unknown and is currently operating.
When was Altinet founded?
Altinet was founded in 2013. It employs 11 to 50 people.
Where is Altinet based?
Altinet is headquartered in Leeds, United Kingdom, in the Europe region.
How does Altinet make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, cloud Telephony and UCaaS, energy Consultancy Services and hardware and Device Sales.
Who are Altinet's main competitors?
Broad incumbents on record are Computacenter and Softcat. Direct peers are Chess ICT, ANS Group, Wavenet, Six Degrees Group, Britannic Technologies and Trustmarque. KCOM Group is listed as a regional player. Gamma Communications is listed as an others.
Does Altinet have an API?
No public API is recorded for Altinet.
What industry is Altinet in?
Altinet's product category is IT Security Services. Its primary akta.pro industry code is HDABAJAL, Service Reliability Engineering (SLO/SLI) & Reliability Analytics, with a secondary code of HDAIAFAI, Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability). Its NAICS code is 561621 and its SIC code is 4899.