Leapbit
Leapbit is a Zagreb, Croatia-based software company founded in 2018 that offers a CRM platform for the iGaming industry, with a publicly documented integration with EveryMatrix Zagreb. The firm employs 11-50 people and operates as a privately held company.
- Company typePrivate
- Founded2018
- HeadquartersZagreb, Croatia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Leapbit does
Leapbit is a private software company founded in 2018 and headquartered in Zagreb, Croatia, operating in the iGaming industry. According to its own positioning, the company describes itself as "transwarping the iGaming industry," though the source material provides no further detail on what specifically differentiates its offering beyond a standard CRM platform accessible at crm.leapbit.com.
The company's core product is the EveryMatrix Zagreb CRM, a customer relationship management platform. The product is publicly listed on Leapbit's own CRM subdomain and is described as a CRM-focused solution. Leapbit has established a mutual integration with EveryMatrix Zagreb, with its CRM platform connected to EveryMatrix Zagreb CRM systems. The source data does not disclose any additional products, APIs, SDKs, or underlying technology stack details beyond the CRM branding.
Leapbit's business model is not publicly disclosed. There is no information on pricing structure, licensing terms, customer segments served, go-to-market motion, or revenue mechanics in the available sources. The firm employs between 11 and 50 people, and no management team, investors, funding history, or financial performance metrics are disclosed. Given the data thinness, this profile captures what can be verified: a small, privately held Croatian software firm with a single iGaming-vertical CRM product and one named integration partner.
Leapbit firmographics
Firmographics- Name
- Leapbit
- Website
- https://leapbit.com
- Company type
- Private
- Founded year
- 2018
- Headcount range
- 11–50 employees
- Short description
- Leapbit is a Zagreb, Croatia-based software company founded in 2018 that offers a CRM platform for the iGaming industry, with a publicly documented integration with EveryMatrix Zagreb. The firm employs 11-50 people and operates as a privately held company.
- Ownership category
- akta.pro rank
Leapbit industry classification
Industry- Product category
- iGaming CRM Software
- NAICS
- Software Publishers (51321), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Industry-Specific CRM (Vertical CRM Suites) (HDAEAFAH)
- akta.pro secondary industries
- Customer Service, Support & Contact Center CRM (HDAEAFAC), Customer Success & Account Management CRM (HDAEAFAD)
Keywords
Where Leapbit is headquartered
LocationHeadquarters
- HQ city
- Zagreb
- HQ country
- Croatia
- HQ region
- Europe
Markets served
Leapbit business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D
Leapbit product offering
Product offeringCore offering
Leapbit provides a CRM platform aimed at the iGaming industry. The platform is accessible via crm.leapbit.com and integrates with EveryMatrix Zagreb CRM systems, offering customer relationship management functionality tailored for gaming operators.
Product overview
Leapbit offers the EveryMatrix Zagreb CRM as its core product, a customer relationship management platform. The source data is limited to this single product offering.
Differentiator
Problem solved
Functional benefit
Products and services
- Leapbit CRM Platform (EveryMatrix Zagreb CRM) A customer relationship management (CRM) platform provided by Leapbit for iGaming operators, featuring integration with EveryMatrix Zagreb CRM systems. Designed to support customer relationship management functionality for businesses in the online gaming industry.
Companies that use Leapbit
Customer profileIdeal customer profiles1 record
Leapbit technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Leapbit partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- EveryMatrix ZagrebLeapbit's CRM platform is integrated with EveryMatrix Zagreb CRM systems, as evidenced by the reference at https://crm.leapbit.com/ which lists EveryMatrix Zagreb CRM as an integrated solution.
Recent moves3 records
Expansion highlights1 record
Leapbit competitors and assessment
Company assessmentBroad incumbents
- EveryMatrix: EveryMatrix is a tier-one iGaming platform and solutions provider whose Zagreb-based CRM system is integrated with Leapbit. It is both a partner and a broad incumbent whose own CRM offering could compete with Leapbit.
- Salesforce: Salesforce is the dominant horizontal CRM platform used by many large iGaming operators for general CRM, service, and marketing automation. It is the primary alternative for operators that prefer to build on horizontal CRM rather than buy a vertical product.
- HubSpot: HubSpot is a leading horizontal CRM and marketing platform with broad enterprise adoption. It overlaps with Leapbit at the marketing automation and customer data layer of iGaming operators.
- Zendesk: Zendesk provides customer service and support CRM used by iGaming operators for player support workflows. It is a broad incumbent competing for the customer-service portion of the CRM budget.
- SOFTSWISS: SOFTSWISS provides iGaming software platforms including casino and sportsbook, with a CRM module and player management tooling. As a larger vendor with bundled CRM, it competes for the same operator wallet.
- Pragmatic Solutions: Pragmatic Solutions offers an iGaming platform with built-in CRM, player account management, and back-office tools. It is a broad incumbent whose embedded CRM overlaps Leapbit's value proposition.
Direct peers
- Optimove: Optimove is a CRM and customer engagement platform purpose-built for iGaming and betting operators, offering segmentation, loyalty, and personalized campaign orchestration. It is the most direct vertical CRM competitor to Leapbit.
- Smartico.ai: Smartico offers a CRM and gamification platform tailored to iGaming, with player retention, loyalty, and real-time automation tools. It is a direct vertical CRM peer serving the same operator customers.
- Fast Track: Fast Track provides a CRM, player engagement, and gamification platform designed specifically for the online gaming industry. It competes head-to-head with Leapbit for the same iGaming operator CRM budget.
Emerging players
- Zoho CRM: Zoho CRM is a cost-effective horizontal CRM frequently adopted by mid-market and emerging-market iGaming operators. It competes with Leapbit for operators that choose general-purpose CRM over a vertical product.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights4 records
Customer concentration
Leapbit social profiles
Digital presenceLeapbit financial estimates
Financial estimateRevenue estimate
Valuation estimate
Leapbit leadership team
Management profileNumber of profiles
Leapbit funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Leapbit M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Leapbit
What does Leapbit do?
Leapbit provides a CRM platform aimed at the iGaming industry. The platform is accessible via crm.leapbit.com and integrates with EveryMatrix Zagreb CRM systems, offering customer relationship management functionality tailored for gaming operators.
Is Leapbit a public or private company?
Leapbit is a private company. It is classified as unknown.
When was Leapbit founded?
Leapbit was founded in 2018. It employs 11 to 50 people.
Where is Leapbit based?
Leapbit is headquartered in Zagreb, Croatia, in the Europe region.
Who are Leapbit's main competitors?
Broad incumbents on record are EveryMatrix, Salesforce, HubSpot, Zendesk, SOFTSWISS and Pragmatic Solutions. Direct peers are Optimove, Smartico.ai and Fast Track. Zoho CRM is listed as an emerging player.
Does Leapbit have an API?
No public API is recorded for Leapbit.
What industry is Leapbit in?
Leapbit's product category is iGaming CRM Software. Its primary akta.pro industry code is HDAEAFAH, Industry-Specific CRM (Vertical CRM Suites), with a secondary code of HDAEAFAC, Customer Service, Support & Contact Center CRM. Its NAICS code is 51321 and its SIC code is 7373.