eKomi
- Company typePrivate
- Founded2008
- HeadquartersBerlin, Germany
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What eKomi does
eKomi is a Berlin-headquartered, privately-held infrastructure company that provides transaction-based verification for online reviews. Founded in 2008 by Michael K. Ambros and Gunther Schmidt, the company operates a triple-layer verification system combining cryptographic hashing (SHA-256), AI-powered fraud detection (97.3% accuracy on synthetic content), and binding merchant contracts with legal mediation. Every review is tied to a documented purchase, structurally differentiating eKomi from honor-system competitors such as Trustpilot and TripAdvisor.
The company has scaled to 250+ employees across 14 international offices in EMEA, North America, APAC, and MENA, serving 60,000+ brands and powering 314 review platforms with 138M+ verified reviews. eKomi is one of ~30 official Google review partners globally, controlling three of those scarce slots through its core brand plus acquired subsidiaries KiyOh (Netherlands) and Klantenvertellen (Belgium/Netherlands). This Google partnership enables transaction-verified reviews to flow directly into Google Seller Ratings, Product Ratings, and YouTube ads, with documented performance outcomes including 17% higher CTR on Google Ads, 16-80% CPC reduction, and 18-35% lower cart abandonment.
Revenue is generated through a subscription pricing ladder anchored at $49/month for the Brand Starter tier and scaling to custom Enterprise and White-Label contracts, with additional usage-based volume bands. Distribution combines direct enterprise field sales, self-serve SMB certification via online application, API-first access for developers (SDKs in TypeScript, Python, Go; MCP integration for AI agents), and white-label/OEM partnerships with platforms such as ReviewFlow. Vertical focus spans insurance (AXA, Allianz), e-commerce/retail (ESPRIT, MyPure, Proporta), comparison platforms (Check24), automotive (TrueCar), and hospitality (Bookatable). Acquisition history includes BankingCheck (2015), Reputami GmbH (2016), KiyOh and Klantenvertellen (both January 2021), and Crossware (September 2021).
eKomi firmographics
Firmographics- Name
- eKomi
- Legal name
- eKomi Holding GmbH
- Website
- https://ekomi.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Where eKomi is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices15 records
Markets served
eKomi business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription-Based Review Infrastructure: Monthly or annual subscription pricing based on review volume and feature tier. Pricing tiers include Brand Starter ($49/mo for small businesses), Infrastructure API (custom for platforms), and Enterprise (custom for high-volume needs). Auto-renewal with 12-month contract terms.
- Volume-Based Pricing: Pricing scales with expected monthly review volume (0-1,000, 1,000-10,000, 10,000-100,000, 100,000+ reviews/month). Higher throughput businesses receive volume discounts. Additional cost factors include integration channels and support level.
- Platform/White-Label Licensing: White-Label tier for agencies and platforms building review infrastructure on eKomi. Includes complete white-label branding, multi-tenant architecture, reseller capabilities, custom domain support, and dedicated infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Brand Starter - $49/mo for small businesses collecting verified reviews |
| Subscription | Multi-year contract | Infrastructure API - Custom pricing for platforms building on eKomi |
| Subscription | Multi-year contract | Enterprise - Custom pricing for global brands with complex needs |
| Usage-based | Monthly | Growth - For growing businesses scaling review collection |
| Subscription | Multi-year contract | White-Label - For agencies and platforms building review infrastructure |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
eKomi product offering
Product offeringCore offering
eKomi operates a transaction-based review verification infrastructure that authenticates every customer review by tying it to a verified purchase through SHA-256 cryptographic hashing, AI-powered fraud detection, and 24/7 human moderation. The company offers a developer-first Trust API (v2.0) with SDKs in TypeScript, Python, Go, and JavaScript, plus MCP integration for AI agents, enabling businesses and platforms to collect, verify, and syndicate authentic reviews across 314 distribution platforms including Google Seller Ratings and Product Ratings. Pricing is offered through subscription tiers (Brand Starter at $49/mo, plus custom Enterprise and White-Label plans).
Product overview
eKomi operates as a transaction-based review verification infrastructure company, powering authentic reviews for 60,000+ global brands across 314 review platforms. The core offering is the eKomi Transaction Verification Infrastructure, which combines cryptographic proof chain, AI fraud detection (97.3% accuracy), and 24/7 human moderation to ensure every review is tied to a verified purchase. The Trust API (v2.0) provides developer-first API access with SDKs in TypeScript/JavaScript, Python, and Go, plus MCP integration for AI agents. Certification Seals (Bronze, Silver, Gold tiers) provide trust badges automatically calculated from ratings. Pricing tiers include Brand Starter ($49/mo), Infrastructure API (custom), Enterprise (custom), and White-Label (custom) plans. Review collection spans multiple channels (Email, SMS, WhatsApp, In-App, QR, etc.) and formats (text, video, audio, photos). eKomi is one of ~30 official Google partners, enabling reviews to appear on Google Seller Ratings and Product Ratings. The company is part of eKomi Holding GmbH which includes subsidiaries KiyOh (Netherlands) and Klantenvertellen (Belgium).
Differentiator
Problem solved
Functional benefit
Products and services
- eKomi Transaction Verification Infrastructure The core platform providing transaction-based review verification infrastructure. Powers authentic reviews for 60,000+ global brands across 314 review platforms, combining cryptographic proof chain, AI fraud detection at 97.3% accuracy, and 24/7 human moderation to ensure every review is tied to a verified purchase.
- Trust API Developer-first API (v2.0) providing programmatic access to transaction verification infrastructure with triple-layer verification (technical SHA-256 hashing and device fingerprinting, behavioral AI fraud detection, and legal binding mediation). RESTful API with OpenAPI 3.0 specification, webhooks, and Model Context Protocol support for AI agents. Designed for platforms building review infrastructure.
- TypeScript/JavaScript SDK Official SDK v1.0 for TypeScript and JavaScript providing 100% type-safe access to the Trust API with comprehensive type definitions, zero dependencies, automatic retry with exponential backoff, and webhook signature verification. Under 50KB gzipped.
- Python SDK Official Python SDK for Trust API integration enabling type-safe operations, automatic retries, and comprehensive error handling for Python-based applications.
- Go SDK Official Go SDK for Trust API integration providing idiomatic Go implementation for building verified review systems.
- eKomi Certification Seals (Bronze, Silver, Gold) Trust certification badges automatically calculated from transaction-verified customer ratings across three tiers: Bronze (4.0-4.3 rating), Silver (4.4-4.7), and Gold (4.8+). Displayed across 314 platforms with public verification pages and 20+ years of consumer recognition across Google Search, Shopping, Maps, and Ads.
Quantifiable outcome
- 17% higher CTR on Google Ads with Seller Ratings
- +12 more outcomes
Companies that use eKomi
Customer profileNamed customers10 records
Segments7 records
Ideal customer profiles4 records
eKomi technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability8 records
Feature6 records
eKomi partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- GooglecoreOfficial Google review partner, one of only ~30 globally. eKomi Group controls 3 of these partnership slots (eKomi Global, KiyOh Netherlands, Klantenvertellen Belgium). Reviews automatically feed into Google Seller Ratings and Product Ratings appearing on billions of searches across Google Ads, Shopping, and YouTube. Google adds only 1-2 new partners per year globally.
- ReviewFlowcoreReviewFlow uses eKomi's verification infrastructure to route authentic reviews across 314 platforms. ReviewFlow handles distribution while eKomi handles verification. Case study partner demonstrating platform building on eKomi infrastructure.
Scale indicators15 records
Recent moves6 records
Expansion highlights2 records
eKomi competitors and assessment
Company assessmentDirect peers
- Yotpo: E-commerce reviews, ratings, and UGC platform with strong Shopify/WooCommerce/Magento integrations. Competes in the same SMB-to-mid-market segment with similar API-first architecture, syndication to Google Shopping, and AI-powered content moderation capabilities.
- Trustpilot: Largest open-platform review platform globally with public-market scale (LSE-listed). Directly competes with eKomi in review collection, syndication, and Google Seller Ratings integration, but operates on an honor-system model rather than transaction verification — making it both a direct competitor and the primary alternative eKomi positions against.
- PowerReviews: Enterprise review platform serving major retailers with verified product reviews, ratings, and Q&A. Comparable in syndication to Google Shopping, enterprise customer profile, and structured data markup — competing for the same multi-brand retailer contracts.
- Bazaarvoice: Enterprise-focused review and user-generated content platform serving the world's largest brands. Comparable in scale, customer profile (Fortune 500 retailers and CPG brands), and syndication network, with overlapping Google Shopping ratings and product review syndication capabilities.
- Feefo: UK-based competitor that pioneered transaction-based verified reviews for enterprise e-commerce. Closest model match to eKomi with the same core differentiator (purchase-verified feedback only), targeting similar enterprise customers across retail, travel, and financial services.
- Birdeye: Multi-location business review management platform with strong SMB-to-mid-market positioning. Overlaps with eKomi in review collection, syndication, and customer experience management, though typically targeting local businesses and multi-location retailers rather than e-commerce platforms.
- Reviews.io: SMB-focused review platform with transaction verification capabilities and Google Partner status. Targets a similar customer segment with comparable API/integration model and multi-channel review collection features.
Broad incumbents
- Yelp: Major open-platform consumer review destination serving SMBs and local businesses. Operates on an honor-system model with significant consumer brand recognition, competing indirectly with eKomi for local merchant review budgets and serving as a syndication partner via eKomi's 314-platform network.
- Google Customer Reviews: Google's native review product and seller rating program serves as both the primary distribution channel for eKomi-verified reviews and a competitor. Google could at any time expand its own review product, change partner economics, or modify Seller Ratings requirements — making it the most consequential incumbent in the space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
eKomi social profiles
Digital presenceeKomi compliance and trust
Trust signalCompliance5 records
eKomi financial estimates
Financial estimateRevenue estimate
Valuation estimate
eKomi leadership team
Management profileNumber of profiles
Profiles15 records
eKomi funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eKomi M&A and investment
M&A and investmentM&A5 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eKomi
What does eKomi do?
eKomi operates a transaction-based review verification infrastructure that authenticates every customer review by tying it to a verified purchase through SHA-256 cryptographic hashing, AI-powered fraud detection, and 24/7 human moderation. The company offers a developer-first Trust API (v2.0) with SDKs in TypeScript, Python, Go, and JavaScript, plus MCP integration for AI agents, enabling businesses and platforms to collect, verify, and syndicate authentic reviews across 314 distribution platforms including Google Seller Ratings and Product Ratings. Pricing is offered through subscription tiers (Brand Starter at $49/mo, plus custom Enterprise and White-Label plans).
Is eKomi a public or private company?
eKomi is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was eKomi founded?
eKomi was founded in 2008. It employs 251 to 500 people.
Where is eKomi based?
eKomi is headquartered in Berlin, Germany, in the Europe region.
How does eKomi make money?
Three revenue lines are on record. Subscription-Based Review Infrastructure is the primary driver. The others are volume-Based Pricing and platform/White-Label Licensing.
Who are eKomi's main competitors?
Direct peers on record are Yotpo, Trustpilot, PowerReviews, Bazaarvoice, Feefo, Birdeye and Reviews.io. Broad incumbents are Yelp and Google Customer Reviews.
Does eKomi have an API?
Yes. RESTful Trust API with OpenAPI 3.0 spec. Provides programmatic access to transaction-verified review infrastructure including: register transactions with cryptographic proof, generate review links, collect and manage verified reviews, triple-layer verification (technical, behavioral, legal), AI-powered fraud detection, trust score analytics, and dispute management. Available via SDKs (TypeScript/JavaScript, Python, Go) or direct REST API. Supports webhooks for real-time events and MCP (Model Context Protocol) for AI agents (Claude Desktop, GPT-4). API Key authentication with SHA-256 hashed keys. Rate limits configurable per plan. Sandbox environment available for testing. Features: create_review_request, get_verified_reviews, verify_review_authenticity, get_trust_score, batch_verify_reviews. Developer documentation is at www.ekomi.com/developers.