Mister Fix
Mister Fix (doing business as Arron) is a Romanian electronics repair service operating service centers in București, Iași, and Târgoviște that provide microelectronics-level repairs for phones, laptops, TVs, espresso machines, and gaming consoles to individual consumers and business customers.
- Company typePrivate
- Founded2010
- HeadquartersBucurești, Romania
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Mister Fix does
Mister Fix, doing business as Arron, is a Romanian electronics and appliance repair service operator founded in 2010. The company runs physical service centers in București (Sector 6, bd. Iuliu Maniu 65), Iași (city center), and Târgoviște, with a stated portfolio of 50+ repair services spanning mobile phones (Apple, Samsung, Xiaomi, Oppo, Honor, Huawei, Realme, Pixel, Poco), laptops (Acer, Dell, MSI, Toshiba, Asus, Lenovo, HP, Samsung, Xiaomi), televisions (Samsung, LG, Sony, Panasonic, Philips, Sharp, Hisense, Xiaomi), espresso and coffee machines (Delonghi, Philips, AEG, Electrolux, Bosch, Franke, Gaggia, Jura, Krups, Miele, Garlyn), and gaming consoles (notably Nintendo Switch). The defining technical capability is microelectronics-level, component-based repair rather than full-unit replacement, supported by an in-house technician workforce of 11-50 employees and a stated 4.98/5 trust rating.
The core service stack combines diagnostics (30 RON for phones, 50 RON for laptops, TVs, and espresso machines, credited toward final repair cost), component-level repair work, screen and battery replacement, polishing, and Apple-specialist repairs across iPhone, iPad, iWatch, iMac, and MacBook. Ancillary offerings include spare parts retail (screens, batteries, components), a same-day courier pickup and delivery service in Bucharest with Fan Courier and Sameday for other Romanian locations, an urgent repair tier at a +50 RON surcharge, free minor-defect fixes, and a warranty on all repairs. Customer acquisition runs through walk-in storefronts, phone, WhatsApp, website forms, and courier intake, with marketing distributed across Facebook, Instagram, TikTok, WhatsApp, and a blog.
The business operates a direct-to-consumer physical storefront model and earns revenue primarily from one-time professional repair services, supplemented by spare parts sales and B2B subcontracted repair work for partner shops that lack specialized equipment. Customers split between individual consumers (persoane fizice) and corporate / SME clients (persoane juridice), with promotional mechanics including an 80 RON discount for WhatsApp- and Instagram-subscribed customers on a minimum 400 RON repair and a 30 RON post-repair voucher redeemable on future repairs above 100 RON. The company carries a 'Top Opening 2024' regional industry recognition and is independently owned with no disclosed institutional or external investors.
Mister Fix firmographics
Firmographics- Name
- Mister Fix
- Legal name
- Arron
- Website
- https://misterfix.ro
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mister Fix (doing business as Arron) is a Romanian electronics repair service operating service centers in București, Iași, and Târgoviște that provide microelectronics-level repairs for phones, laptops, TVs, espresso machines, and gaming consoles to individual consumers and business customers.
- Ownership category
- akta.pro rank
Mister Fix industry classification
Industry- Product category
- Consumer Electronics Repair Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (81121), Electronic and Precision Equipment Repair and Maintenance (8112), Other Personal and Household Goods Repair and Maintenance (811490)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Small Appliance Repair & Service (CRACAJAC)
- akta.pro secondary industries
- Major Appliance Repair & Service (CRACAJAB), Small Appliance Installation & Repair (Countertop & Portable) (HSAGANAC)
Keywords
Where Mister Fix is headquartered
LocationHeadquarters
- HQ city
- București
- HQ country
- Romania
- HQ region
- Europe
Offices2 records
Markets served
Mister Fix business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- Repair services: One-time repair services for phones, laptops, televisions, and espresso machines. Pricing varies by device type and repair complexity. Includes diagnostic fees (30-50 RON) which are credited toward final repair cost.
- Spare parts sales: Sale of replacement parts (screens, batteries, components) to customers for self-repair or to other repair services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Diagnostic service |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Mister Fix product offering
Product offeringCore offering
Mister Fix (Arron) operates physical service centers that repair phones (GSM), laptops, televisions, espresso/coffee machines, and gaming consoles, including component-level microelectronics repairs across major brands. The company also sells replacement spare parts and offers diagnostic, urgent, courier pickup/delivery, and polishing services to both individual consumers and business customers.
Product overview
Mister Fix (Arron) is a multi-service electronics repair center offering repairs for phones, laptops, televisions, espresso/coffee machines, and gaming consoles. The core service portfolio includes GSM/Phone Repair Service, Laptop Repair Service, TV Repair Service, Espresso Machine Repair Service, Console Repair Service, Screen/Display Replacement, Microelectronics Repairs, and Polishing Service. The company also provides ancillary services including Spare Parts Sales, Courier Pickup and Delivery Service, Urgent/Emergency Repair Service, and Diagnostic Service. Repairs are available for multiple brands including Apple, Samsung, Xiaomi, Dell, HP, Asus, Lenovo, LG, Sony, Panasonic, Delonghi, Bosch, and many others. The service operates from locations in Bucharest (Sector 6 and Center) and Iași, with a focus on same-day repairs and microelectronics-level fixes.
Differentiator
Problem solved
Functional benefit
Products and services
- GSM / Phone Repair Service Comprehensive mobile phone repair service covering major brands (iPhone, Samsung, Xiaomi, Oppo, Honor, Huawei, Realme, Pixel, Poco) including screen replacement, battery replacement, and microelectronics-level fixes for individual consumers and businesses in Romania.
- Laptop Repair Service Multi-brand laptop repair service (Acer, Dell, MSI, Toshiba, Xiaomi, Samsung, Asus, Lenovo, HP) covering hardware and software troubleshooting for individual and business customers in Romania.
- TV Repair Service Television repair service supporting Samsung, Panasonic, LG, Sharp, Hisense, Sony, Philips, and Xiaomi TV brands for households and businesses.
- Espresso / Coffee Machine Repair Service Repair service for espresso and coffee machines from Delonghi, Philips, AEG, Electrolux, Bosch, Franke, Gaggia, Garlyn, Jura, Krups, and Miele brands for individual and business customers (e.g., offices, cafés).
- Console Repair Service Gaming console repair service including Nintendo Switch repairs (e.g., orange screen issues) for individual consumers in Romania.
- Apple Device Repair Service Specialized repair service for Apple products (iPhone, iPad, iWatch, iMac, MacBook) for individual consumers and businesses in Romania.
- Microelectronics Component-Level Repair Advanced microelectronics-level repairs for complex circuit board and component-level failures across phones, laptops, TVs, and espresso machines, distinguishing Mister Fix from standard local repair shops.
- Spare Parts Sales Sale of replacement parts (screens, displays, batteries, components) for various electronic devices to self-repair customers and other repair shops.
- Courier Pickup and Delivery Service Device pickup and delivery service within București via in-house couriers and through Fan Courier and Sameday for other locations; same-day pickup/delivery available during business hours.
- Urgent / Emergency Repair Service Priority repair service for urgent device issues, available with an additional 50 RON fee; subject to device type and repair complexity.
- Diagnostic Service Device diagnostic service to identify issues; priced at 30 RON for phones and 50 RON for laptops, televisions, and espresso machines, with the fee credited toward the final repair cost.
Quantifiable outcome
- 4.98/5 customer trust rating based on client feedback
Companies that use Mister Fix
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Mister Fix technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Mister Fix partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Other repair services (B2B)minorB2B partnerships with other repair service shops that lack specialized technicians or equipment. Arron offers special pricing for repair services received from partner shops. Each situation is evaluated individually with pricing personalized based on repair volume.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
Mister Fix competitors and assessment
Company assessmentDirect peers
- iFixit: Global leader in consumer electronics repair parts, tools, and free repair guides. Directly comparable as a multi-device repair-knowledge and parts ecosystem, though operating more in parts/guides than walk-in service centres.
- Phone Doctors: US-based walk-in device repair chain focused on smartphones, tablets, and computers with same-day repair promise. Closely comparable walk-in, multi-brand consumer electronics repair model to Mister Fix.
Regional players
- iSmash: UK-based chain of walk-in device repair shops specialising in phone, tablet, and laptop screen and component repairs. Comparable walk-in, multi-category consumer electronics repair model serving a different (UK) market.
- Timpson Group: UK high-street service chain offering shoe, key, watch, phone, and small electronics repairs through hundreds of branches. Comparable multi-category in-person repair model with strong retail footprint, though in a different geography and a much broader service mix.
Broad incumbents
- uBreakiFix (Asurion): Large US-based device repair chain owned by Asurion, offering phone, tablet, computer, and electronics repairs through hundreds of franchised locations. Comparable multi-category device repair model at much larger scale.
- Geek Squad (Best Buy): Electronics retailer's in-house repair and support service for phones, computers, TVs, and appliances. Comparable as a broad device-category repair and support offering, though bundled inside a large retailer rather than standalone.
- CPR Cell Phone Repair: US franchise network specialising in smartphone, tablet, computer, and gaming console repairs. Directly comparable multi-category, multi-location consumer electronics repair model with B2B and B2C channels.
Others
- SquareTrade (Allstate): US device-protection and extended-warranty provider that operates and outsources a large repair network for phones, tablets, laptops, and appliances. Comparable as a device repair ecosystem participant, though positioned as a warranty/administrator rather than a local service operator.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Mister Fix social profiles
Digital presenceMister Fix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mister Fix leadership team
Management profileNumber of profiles
Profiles1 record
Mister Fix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mister Fix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mister Fix
What does Mister Fix do?
Mister Fix (Arron) operates physical service centers that repair phones (GSM), laptops, televisions, espresso/coffee machines, and gaming consoles, including component-level microelectronics repairs across major brands. The company also sells replacement spare parts and offers diagnostic, urgent, courier pickup/delivery, and polishing services to both individual consumers and business customers.
Is Mister Fix a public or private company?
Mister Fix is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mister Fix founded?
Mister Fix was founded in 2010. It employs 11 to 50 people.
Where is Mister Fix based?
Mister Fix is headquartered in București, Romania, in the Europe region.
How does Mister Fix make money?
Two revenue lines are on record. Repair services are the primary driver. The others are spare parts sales.
Who are Mister Fix's main competitors?
Direct peers on record are iFixit and Phone Doctors. Regional players are iSmash and Timpson Group. Broad incumbents are uBreakiFix (Asurion), Geek Squad (Best Buy) and CPR Cell Phone Repair. SquareTrade (Allstate) is listed as an others.
Does Mister Fix have an API?
No public API is recorded for Mister Fix.
What industry is Mister Fix in?
Mister Fix's product category is Consumer Electronics Repair Services. Its primary akta.pro industry code is CRACAJAC, Small Appliance Repair & Service, with a secondary code of CRACAJAB, Major Appliance Repair & Service. Its NAICS code is 81121 and its SIC code is 7600.