Sistema Nacional de Atención a Emergencias y Seguridad 911

Name

Sistema Nacional de Atención a Emergencias y Seguridad 911

Legal name

Sistema Nacional de Atención a Emergencias y Seguridad 911

Website

https://911.gob.do

Company type

Public

Founded year

2013

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Sistema Nacional de Atención a Emergencias y Seguridad 911 is the Dominican Republic government's national 911 emergency dispatch entity, headquartered in Santo Domingo and founded in 2013, coordinating police, fire, and medical responses for citizens and public-safety agencies across the country.

Ownership category

akta.pro rank

Product category

Emergency Response Services

NAICS

Fire Protection (922160), Ambulance Services (621910)

SIC

Telegraph & Other Message Communications (4822)

akta.pro primary industry

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD)

akta.pro secondary industries

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK), Emergency Management & Disaster Response (EOC, Civil Defense) (BPAIAGAE), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Emergency response services
• Public safety coordination
• Emergency dispatch services
• Government emergency services
• 911 call center

Headquarters

HQ city

Santo Domingo

HQ country

Dominican Republic

HQ region

Latin America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Core offering

Operates the Dominican Republic's national 911 emergency response system, providing a single emergency contact number for police, fire, and medical emergencies. Coordinates centralized dispatch and multi-agency emergency response for citizens, residents, and visitors nationwide from its headquarters in Santo Domingo.

Differentiator

Problem solved

Functional benefit

Products and services

• 911 Emergency Response Service

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Link11coreTechnology or IntegrationLink11 provides Web Application Firewall (WAF) and DDoS protection services for the 911.gob.do website, securing the organization's digital infrastructure from cyber threats and malicious traffic.

Direct peers

• Carbyne: Provides next-generation 911 cloud platforms (call handling, video-to-911, location, AI triage) to PSAPs globally; directly comparable as a technology and operational layer serving the same emergency-dispatch function Sistema 911 performs.
• RapidSOS: Emergency response data platform connecting smartphones, connected vehicles, and IoT devices to 911/PSAPs; comparable because it modernizes the same dispatch-to-first-responder data flow that Sistema 911 owns at the national level.
• 911 México (Sistema Nacional de Emergencias 911): Mexico's national 911 PSAP under federal coordination; the closest functional peer — same mandate (single national emergency number, multi-agency dispatch), same public-sector ownership model, comparable Latin American operating context.
• Colombia 123 / 911 Línea de Emergencias: Colombia's integrated national emergency line coordinating police, fire, and medical response; directly comparable as another Latin American national PSAP with a unified-number, multi-agency dispatch mandate.

Broad incumbents

• Motorola Solutions: Major vendor of PSAP command-and-control software, land-mobile-radio, and public-safety technology worldwide; comparable as the incumbent infrastructure and software layer that national PSAPs like Sistema 911 depend on for call-taking and dispatch.
• Everbridge: Critical event management and mass-notification platform used by governments and enterprises for public warning and emergency coordination; overlaps with the alerting/coordination function of a national PSAP at a broader, enterprise-focused scale.
• AT&T (FirstNet): Operates the dedicated public-safety broadband network in the U.S. and supports PSAP connectivity and emergency services infrastructure; comparable as the large-scale carrier-grade layer enabling national emergency communications.

Others

• ADT: Large private alarm-monitoring and emergency-dispatch operator for residential and commercial security; comparable in operating private monitoring centers that triage alerts and dispatch first responders, but as a commercial peer rather than a public PSAP.
• International SOS: Global private emergency assistance and medical/security response provider; comparable in end-user emergency-coordination services, though delivered to corporate/traveler clients rather than as a public PSAP.
• EENA (European Emergency Number Association): European non-profit coordinating the 112 emergency-number framework across EU member states; comparable as an institutional body governing a unified national-emergency-number system analogous to Dominican Republic's 911.

Market position

Customer concentration

• Xx.com/sistema911_rd
• Facebookfacebook.com/Sistema911RD
• LinkedInlinkedin.com/company/sistema-9-1-1-rd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sistema Nacional de Atención a Emergencias y Seguridad 911