Keyyo

What Keyyo does

Keyyo Communications is a French ARCEP-licensed telecommunications operator (licence L33-1) headquartered in Clichy, France (32 boulevard Victor Hugo), operating as an independent subsidiary of Bouygues Telecom Entreprises. The company markets an integrated portfolio of internet, fixed-line, mobile, and unified-communications services to French very-small and medium-sized enterprises (TPE/PME), reporting a footprint of more than 29,000 business customers and 712,885 managed IP lines. Its product surface spans the Bbox Pro Tout-En-Un and Bbox Pro Évolutive converged boxes (fibre, telephony, virtual switchboard, video, cybersecurity), Pack Pro Fixe fixed-telephony bundles, Mon Standard Pro virtual receptionist, FTTH and FTTO fibre lines with 4G backup, Mobile Access Pro plans, and a VPN/firewall/cybersecurity stack.

The technical core is a proprietary in-house applications layer — Keyyo Connect (enterprise instant messaging), Keyyo Visio (one-click video), Keyyo Phone softphone, CallPad, Copy & Call, Keyyo Fax, and the Communications Manager unified web portal — built on IP/SIP infrastructure and exposed through a documented API suite (Manager, Client-Side, Server-Side, OAuth2, PMS). Hardware partnerships with Cisco, Polycom, Yealink, Spectralink, Gigaset, and Alcatel-Lucent Enterprise supply certified endpoints, and software integrations extend the platform into Salesforce (Keyyo Unify), Microsoft Teams, Sage, and Active Directory. Infrastructure is hosted across three redundant French data centers, providing the data-sovereignty story used in commercial messaging.

Commercially, Keyyo runs a sales-led motion combining inside-sales (03 72 72 59 00), online quote and eligibility flows on keyyo.com, webconferences, and a white-label partner/reseller program (Bouygues Telecom Partenaires Entreprises). Revenue is overwhelmingly subscription-recurring across fixed telephony, mobile, fibre, and cybersecurity, augmented by hardware sales (IP phones, accessories) and professional services delivered through 200 certified technicians. Pricing is published and modular, anchored between €9.90 HT/month for entry-level fixed telephony and €49.99 HT/month for the Bbox Pro Évolutive bundle, with custom quotes on FTTO, multi-site, and call-center deployments. Keyyo Clever Network is a wholly-owned operating subsidiary, and historical acquisitions include Mobeel Group (2010), a-Tribu TELECOM (2011), and Clever Network (2017).

Name

Keyyo

Legal name

Keyyo Communications

Website

https://www.keyyo.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Keyyo is a French ARCEP-licensed telecom operator and Bouygues Telecom subsidiary providing IP telephony, mobile, fibre internet, and unified-communications applications to over 29,000 small and medium-sized businesses across France.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), All Other Telecommunications (5178), Telephone Apparatus Manufacturing (33421)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899), Computer Communications Equipment (3576)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industries

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ), Edge-Integrated Private Connectivity (MEC + Private 5G/Wi‑Fi) (HDAIAGAE)

Keywords

• Business telephony services
• IP telephony solutions
• Unified communications
• Professional fibre internet
• Business mobile plans

Headquarters

HQ city

Clichy

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Fixed Telephony Services: Subscription-based IP telephony services including virtual telephone switchboard, call packages with unlimited calls to French and international destinations, and professional fixed line features
2. Mobile Telephony Plans: Monthly mobile plans with data allowances, unlimited calls to France and EU/DOM, operating on 4G/5G networks
3. Internet Access (Box Pro): Professional internet access including Fibre Pro (FTTH/FTTO), ADSL, backup 4G/5G options, and VPN services
4. Equipment Sales: IP phones (Yealink, Polycom, Cisco), wireless DECT phones, accessories, headsets, network equipment, 4G routers, and smartphones
5. Convergence Solutions: Integrated packages combining fixed, mobile, internet, and collaborative tools (Bbox Pro Tout-En-Un, Pack Pro Fixe, Convergence packages)
6. VPN and Security Services: MPLS VPN, IP VPN for secure nomad access, firewall, web filtering, and cybersecurity services
7. Professional Services: Installation, deployment, and technical support services, including 200 certified technicians for on-site intervention

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Keyyo is a French ARCEP-licensed telecom operator (subsidiary of Bouygues Telecom) that sells integrated telecommunications and collaboration services to TPE and PME businesses in France. Its core offering bundles IP fixed telephony with virtual switchboard, mobile plans on 4G/5G, professional fibre internet (FTTH/FTTO), unified communications applications (Keyyo Connect, Keyyo Visio, CallPad, Keyyo Phone softphone), call center software, VPN, and cybersecurity, delivered over its own cloud infrastructure housed in three French data centers.

Product overview

Keyyo is a telecom operator and subsidiary of Bouygues Telecom Enterprise, offering an integrated portfolio of telecommunications and collaboration services for TPE and PME businesses. The core product ecosystem centers on Keyyo Apps (a suite of applications including CallPad, Switchboard, Copy & Call, Keyyo Fax, and Communications Manager for unified management), Keyyo Connect (enterprise instant messaging), Keyyo Visio (video conferencing), and Keyyo Phone/Softphone (HD softphone for PC and mobile). These are complemented by Bbox Pro Tout-En-Un and Bbox Pro Évolutive (all-in-one internet boxes combining fiber, telephony, switchboard, video and cybersecurity), Fibre Pro and Fibre Dédiée (professional fiber connectivity up to 1 Gbps with 4G backup), VPN solutions (MPLS and IP VPN), mobile plans (Access Pro with 200GB), and value-added services including virtual numbers, special 08 numbers, and call center software. Keyyo also provides APIs for telephony-CTI integration including Salesforce integration via Keyyo Unify. The company operates its own infrastructure with 3 redundant data centers in France.

Differentiator

Problem solved

Functional benefit

Brands

• Keyyo Connect: Secure instant messaging for businesses
• Keyyo Visio
• Keyyo Phone
• Keyyo Unify
• Keyyo Fax
• CallPad
• Communications Manager
• Bbox Pro

Products and services

• Keyyo Connect Secure enterprise instant messaging application developed in-house by Keyyo for communication and collaboration between business team members. Targeted at TPE/PME that need a secure, integrated messaging layer alongside telephony.
• Keyyo Visio One-click professional video conferencing solution developed in-house by Keyyo, included in business telephony packages, for remote meetings and team collaboration.
• Keyyo Phone (Softphone) HD softphone application available on PC, Mac, smartphones and tablets that provides enterprise-grade voice, video and instant messaging for Keyyo telephony users.
• CallPad Intuitive user application for desktop, mobile and tablet that lets employees manage fixed and mobile lines, configure call forwarding, access the company directory and set availability status.
• Switchboard (Standardist console) Standardist console application for managing incoming call flows and professional call reception at the front desk.
• Copy & Call Click-to-call application that lets users initiate business calls with a single click from their desktop.
• Keyyo Fax Fax-by-email service that lets users send and receive faxes as PDF attachments via their email client.
• Keyyo Unify (Salesforce integration) Salesforce CRM integration that enables users to manage calls directly from the Salesforce interface, providing CTI coupling between Keyyo telephony and Salesforce.
• Communications Manager Unified web-based management interface that lets administrators configure and administer all Keyyo services, including standard, fixed telephony, mobile, and internet access.
• Standard Téléphonique Virtuel (Virtual Phone System) Cloud-hosted virtual receptionist for businesses, including call groups, interactive voice response (IVR/SVI), queue management, time-based routing, automatic pickup, waiting music and company directory.
• Pack Pro Fixe All-inclusive fixed telephony package for businesses with unlimited calls, hosted switchboard and video conferencing, starting from 9.90 EUR HT/month.
• Bbox Pro Tout-En-Un Complete professional internet box that combines fibre internet, 4G backup, telephony, virtual switchboard, video conferencing and cybersecurity in a single converged offer for businesses.
• Bbox Pro Évolutive Flexible Bbox Pro combining fibre, telephony and virtual switchboard that scales with the customer's business activity, priced at 49.99 EUR HT/month.
• Fibre Pro FTTH Sécurisée Professional shared fibre internet service (FTTH) offering up to 1 Gbps with included 4G backup for continuity.
• Fibre Dédiée (FTTO) Dedicated fibre connection (FTTO) for businesses requiring guaranteed bandwidth and SLAs.
• VPN MPLS / VPN IP Secure networking solutions including MPLS VPN (100% secure site-to-site) and IP VPN for secure nomadic remote access.
• Forfait Mobile Access Pro (200 Go) Business mobile plan with 200 GB data in France, 30 GB in EU/DOM, unlimited calls to France and EU/DOM, available without commitment at 12.99 EUR HT/month.
• Routeur 4G/5G Pro Professional 4G/5G router providing mobile internet access for businesses, with a 2-month free trial offer.
• Cybersécurité / Firewall Pack Cybersecurity services including managed firewall, antivirus and antispam protection for business internet connections.
• Numéros spéciaux 08 Special 08-prefix phone numbers for businesses, with revenue-sharing arrangements for call-driven monetization.
• Numéros internationaux et virtuels International and virtual phone numbers that allow French businesses to establish local presence in foreign markets or route calls flexibly.
• Logiciel Centre d'Appel 100% cloud-based call center software for businesses that need to manage high volumes of inbound and outbound calls.
• Keyyo APIs (Manager, Client-Side, Server-Side, OAuth2, PMS) Suite of developer-facing REST APIs (Manager, Client-Side, Server-Side, OAuth2, and PMS Property Management System) that expose Keyyo telephony features — click-to-call, call notifications, SMS sending, call routing and OAuth2-based authentication — for integration into business applications and CRM workflows.

Quantifiable outcome

• Setup delivered within 5 days for Box Pro
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core.

• Bouygues TelecomcoreStrategic or Co-development PartnerKeyyo is an independent subsidiary of Bouygues Telecom Enterprise, operating under the Bouygues Telecom Pro brand. Keyyo leverages Bouygues Telecom's network infrastructure while maintaining independent operations and management. This relationship provides Keyyo with access to established telecom infrastructure and distribution channels.
• Polycom (Plantronics)coreTechnology or IntegrationPartnership with Polycom (now part of Plantronics) for professional IP phones and audio/video conferencing equipment including VVX series phones and SoundStation conference phones.
• CiscocoreTechnology or IntegrationPartnership with Cisco for high-definition IP phones including SPA series and compatible equipment. Also includes Cisco console standardist solutions.
• YealinkcoreTechnology or IntegrationPartnership with Yealink for professional IP phones, including fixed IP phones and wireless DECT phones.
• SpectralinkcoreTechnology or IntegrationPartnership with Spectralink for DECT wireless phone solutions including Server 200, Server 400, and Base Station systems for enterprise mobility.
• SalesforcecoreTechnology or IntegrationKeyyo Unify integration with Salesforce CRM, enabling call management directly from the Salesforce platform.
• Bouygues Telecom Partenaires EntreprisescoreChannel Partner/ Reseller/ DistributorPartner program (partenaires.bouyguestelecom-entreprises.fr) enabling white-label and reseller partnerships for telecommunications services. Offers competitive pricing grids, comfortable margins, and transparent compensation.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• 3CX: Software-based PBX vendor with a French SMB channel and direct partnership with Keyyo. Comparable hosted-PBX/UC functionality and competitive overlap on switches and call routing.
• RingCentral: Global cloud UCaaS leader competing directly with Keyyo's hosted-PBX and Keyyo Connect messaging/visio stack. Targets the same SMB/upper-mid segment with cloud-native, multi-tenant architecture.
• Dstny: European UCaaS/hosted PBX provider with a strong French and Benelux presence, targeting SMBs with cloud telephony, mobile convergence and APIs. Closest direct functional peer to Keyyo's hosted PBX + mobile + collaboration stack.

Broad incumbents

• Orange Business Services: French incumbent's enterprise arm providing fixed/mobile, fibre, UCaaS and SD-WAN to mid-market and enterprise customers. Overlaps with Keyyo in fibre, hosted telephony and mobile resale but at a much broader scale and with multinational reach.
• Free Pro: Iliad's B2B arm leveraging Free's fibre and mobile networks to deliver connectivity, telephony and UCaaS to French SMBs. Comparable customer segment and aggressive pricing model mirrors Keyyo's value proposition.
• SFR Business (Altice France): Altice France's business division selling fixed, mobile, fibre, cloud and UC to French SMBs and enterprises. Competes head-to-head with Keyyo in the same TPE/PME segment with a similar all-in-one bundle proposition.
• Bouygues Telecom Entreprises: Parent enterprise division offering the same categories of services (fixed, mobile, fibre, UC) to French businesses. Directly comparable portfolio but operating as the broader enterprise brand rather than the Keyyo SMB-focused niche.

Regional players

• Hub One: SFR subsidiary focused on airport, logistics and critical infrastructure verticals in France with managed connectivity and UC. Comparable product set but different vertical and channel orientation.

Emerging players

• 8x8: Global UCaaS/CCaaS vendor with growing European presence competing in the same hosted-PBX and contact-center software category as Keyyo's cloud call center offering.
• Sipartech: Independent French B2B fibre operator and emerging connectivity+UC player. Comparable target customer (French SMB/mid-market) and infrastructure-led proposition; partial overlap on fibre Pro and VPN.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/keyyo_business
• YouTubeyoutube.com/channel/UCm72ciLIwr64eXf86HAkWxQ
• LinkedInlinkedin.com/company/keyyo
• Facebookfacebook.com/184072431195

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Keyyo