Loop Network Services
The One Point is a UK-based managed technology provider founded in 2005, delivering subscription-based IT support, cybersecurity, VoIP, business mobiles, connectivity, and cloud services to SMBs, enterprises, public sector bodies, and charities across the United Kingdom.
- Company typePrivate
- Founded2005
- HeadquartersCleckheaton, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Loop Network Services does
The One Point is a UK-based managed technology provider founded in 2005 and headquartered in Hull, England, with additional regional offices in Newcastle upon Tyne and Leeds. The company delivers an integrated portfolio of IT support, cybersecurity, VoIP telecommunications, business mobiles, connectivity, cloud, and digital services to small and medium-sized businesses, enterprises, public sector organizations, and charities across the United Kingdom, supporting more than 4,000 users. Its core technology stack is built on Microsoft Gold Partner capabilities across Microsoft 365, Azure, Teams, SharePoint, and Intune, supplemented by hosted VoIP with native Cisco Webex integration and remote monitoring tooling from partners such as N-Able and SolarWinds. Security offerings are backed by ISO 27001 certification (NQA), Cyber Essentials, NHS Approved Supplier, and Crown Commercial Service framework status.
The company's revenue model is predominantly subscription-based recurring revenue, anchored by a fixed-price unlimited IT support product that bundles anti-virus, security monitoring, and remote support into monthly contracts, eliminating per-incident billing. Connectivity, business mobiles (across O2, Vodafone, and EE networks), and hosted VoIP contribute additional recurring streams, while bespoke digital services (websites, mobile apps, CRM) and the Think 360 platform generate project-based professional services revenue. Go-to-market is sales-led, combining enterprise field sales with inside sales, supported by three UK regional offices, partner channel marketing through Microsoft and the mobile network operators, and a free-consultation conversion motion. Recent product additions include AI Agents for Telecoms for autonomous voice handling and Microsoft CoPilot integration, extending the portfolio into applied AI while remaining dependent on third-party foundation capabilities.
Loop Network Services firmographics
Firmographics- Name
- Loop Network Services
- Legal name
- The One Point
- Website
- https://weareloop.co.uk
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The One Point is a UK-based managed technology provider founded in 2005, delivering subscription-based IT support, cybersecurity, VoIP, business mobiles, connectivity, and cloud services to SMBs, enterprises, public sector bodies, and charities across the United Kingdom.
- Ownership category
- akta.pro rank
Loop Network Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG)
- akta.pro secondary industry
- Managed SD‑WAN/SASE Connectivity (Enterprise WAN under Managed Connectivity) (HDAIAGAF)
Keywords
Where Loop Network Services is headquartered
LocationHeadquarters
- HQ city
- Cleckheaton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Loop Network Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Support Services: Recurring subscription-based IT support services with fixed-price unlimited support model. Includes anti-virus, security monitoring, and remote support.
- Connectivity Services: Business broadband and network connectivity solutions generating recurring revenue.
- Business Mobile Services: Mobile device plans and management services across multiple network providers (O2, Vodafone, EE).
- VoIP and Communications: Hosted VoIP services with Teams and Webex integration, from single users to multi-site call centre solutions.
- Professional Services: Custom implementations, bespoke websites, mobile apps, CRM integrations, and IT training services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | All-Inclusive Fixed Price IT Support |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Loop Network Services product offering
Product offeringCore offering
Loop Network Services delivers managed IT support, cybersecurity, hosted VoIP telecommunications, business mobile services, broadband connectivity, and cloud/digital services to UK businesses under fixed-price recurring contracts. The offering centers on an unlimited IT support bundle with bundled anti-virus, security monitoring, and remote monitoring, complemented by hosted VoIP integrated with Microsoft Teams and Cisco Webex, business mobile plans across O2/Vodafone/EE networks, and Microsoft Azure cloud solutions. Digital services include bespoke website and mobile app development, CRM implementation, and the proprietary Think 360 business management platform.
Product overview
The One Point is a managed technology provider offering an integrated suite of IT support, cybersecurity, VoIP telecommunications, and digital services. The core offering centers on unlimited IT support with bundled security and monitoring, complemented by hosted VoIP with native Microsoft Teams and Cisco Webex integration. The portfolio includes specialized services across business mobiles (O2, Vodafone, EE networks), connectivity (broadband), and cloud solutions (Microsoft Azure, Microsoft 365). Digital Services encompass bespoke websites, mobile apps, CRM, and the proprietary Think 360 platform. AI capabilities are delivered through AI Agents For Telecoms for autonomous call handling and Microsoft CoPilot integration for productivity. The Microsoft Gold Partner status enables deep integration with the Microsoft ecosystem including Azure, Intune, Teams, and SharePoint.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Support Fixed-price unlimited IT support for businesses, bundling anti-virus, security, remote monitoring, and helpdesk services. Targets UK businesses needing predictable outsourced IT.
- Cyber Security Solutions Business cybersecurity protection including Cyber Essentials certification, cyber insurance readiness, penetration testing, anti-virus, and PCI compliance support.
- Hosted VoIP Hosted VoIP telephony with Microsoft Teams and Cisco Webex integration, scalable from single users to multi-site call centre operations, including custom auto-attendants.
- Business Mobiles Business mobile plans, secure call recording, fixed-cost mobile plans, data and spend caps, mobile device management, and signal certainty solutions across O2, Vodafone, and EE.
- Connectivity & Broadband High-speed business broadband and network connectivity solutions, including network management and network security.
- Cloud Solutions Microsoft Azure cloud infrastructure deployment, management, and migration services, including Microsoft 365, Intune, Teams, and SharePoint implementations.
- Digital Services Bespoke website development, custom iOS/Android mobile apps, CRM implementation, and the proprietary Think 360 business management platform.
- AI Agents for Telecoms AI-powered autonomous agents that handle telephone calls and telecommunications interactions without human intervention.
- Microsoft CoPilot Integration
Quantifiable outcome
- Supporting over 4000 users
- +1 more outcomes
Companies that use Loop Network Services
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
Loop Network Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature4 records
Loop Network Services partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and secondary.
- MicrosoftcoreMicrosoft Gold Partner and Solutions Partner status. Specializes in Microsoft 365, Azure, Teams, SharePoint, and Intune implementations. Provides cloud solutions, productivity tools, and security infrastructure.
- O2coreOfficial O2 business partner for mobile services. Provides business mobiles, secure call recording, fixed cost mobile plans, and mobile device management.
- VodafonecoreVodafone business partner for mobile services. Offers business mobile plans and device management across Vodafone network.
- EEcoreEE business partner for mobile services. Provides business mobile solutions and device management on EE network.
- Cisco WebexsecondaryCisco Webex integration for VoIP and collaboration solutions. Provides hosted VoIP with Webex integration and custom auto-attendants.
- Ingram MicrosecondaryTechnology distribution partner for hardware and software procurement.
- ESETsecondaryESET antivirus and endpoint security solutions provider. Part of cybersecurity service offerings.
- BTsecondaryBT connectivity and network services partner for broadband and network solutions.
- SolarWindssecondarySolarWinds network and IT management software partner for monitoring and reporting solutions.
- N-AblesecondaryN-Able remote monitoring and management (RMM) solutions for IT service delivery.
- Zebra TechnologiessecondaryZebra mobile computing and barcode scanning hardware for business operations.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Loop Network Services competitors and assessment
Company assessmentDirect peers
- Gamma Communications: UK-headquartered unified communications and hosted VoIP provider with channel-led distribution to SMBs and mid-market. Direct competitor in hosted telephony with Teams/Webex integrations and partner-led go-to-market.
- Redcentric: UK managed IT services and colocation provider offering cloud, connectivity, and managed infrastructure to mid-market and public sector. Comparable in managed services positioning, UK footprint, and public-sector credentials.
- Trustmarque: UK IT services provider delivering managed IT, software licensing, and cloud services to public sector and enterprise. Comparable in UK-focused IT services, public-sector framework participation, and Microsoft partner ecosystem.
- ANS Group: UK managed cloud and digital services provider focused on Microsoft Azure, public sector, and enterprise. Direct peer in cloud-managed services with Microsoft-centric delivery and similar NHS/public-sector routes to market.
- Daisy Group: UK managed services and communications provider offering connectivity, cloud, voice, and IT support to SMBs and enterprises. Most directly comparable competitor with overlapping product breadth, multi-carrier mobile offerings, and similar regional UK coverage.
- Foursys: UK managed IT support and cybersecurity provider for SMBs with similar fixed-price support model. Comparable in customer segment (UK SMB), service mix (IT support + security), and regional delivery model.
- Exponential-e: UK managed connectivity, cloud, and unified communications provider serving enterprise customers. Comparable in network/connectivity + cloud bundle and managed services delivery to UK organisations.
Broad incumbents
- Computacenter: UK-headquartered enterprise IT infrastructure and services provider with global reach. Much larger broad incumbent; comparable in managed services, Microsoft partnership, and UK public-sector exposure, but at significantly greater scale.
- Softcat: Large UK IT infrastructure reseller and services provider serving SMB through enterprise. Broad incumbent with Microsoft Gold partnership, similar customer segments, but operates at much larger scale and primarily through licensing rather than managed services.
- Bytes Technology: UK IT software licensing and services distributor with Microsoft, security, and cloud practices. Broader incumbent operating primarily in licensing distribution with growing services arm; comparable customer base and Microsoft-centric delivery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks1 record
Key highlights6 records
Customer concentration
Loop Network Services compliance and trust
Trust signalCompliance3 records
Loop Network Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Loop Network Services leadership team
Management profileNumber of profiles
Profiles1 record
Loop Network Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Loop Network Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Loop Network Services
What does Loop Network Services do?
Loop Network Services delivers managed IT support, cybersecurity, hosted VoIP telecommunications, business mobile services, broadband connectivity, and cloud/digital services to UK businesses under fixed-price recurring contracts. The offering centers on an unlimited IT support bundle with bundled anti-virus, security monitoring, and remote monitoring, complemented by hosted VoIP integrated with Microsoft Teams and Cisco Webex, business mobile plans across O2/Vodafone/EE networks, and Microsoft Azure cloud solutions. Digital services include bespoke website and mobile app development, CRM implementation, and the proprietary Think 360 business management platform.
Is Loop Network Services a public or private company?
Loop Network Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Loop Network Services founded?
Loop Network Services was founded in 2005. It employs 11 to 50 people.
Where is Loop Network Services based?
Loop Network Services is headquartered in Cleckheaton, United Kingdom, in the Europe region.
How does Loop Network Services make money?
Five revenue lines are on record. Managed IT Support Services are the primary driver. The others are connectivity Services, business Mobile Services, voIP and Communications and professional Services.
Who are Loop Network Services's main competitors?
Direct peers on record are Gamma Communications, Redcentric, Trustmarque, ANS Group, Daisy Group, Foursys and Exponential-e. Broad incumbents are Computacenter, Softcat and Bytes Technology.
Does Loop Network Services have an API?
No public API is recorded for Loop Network Services.
What industry is Loop Network Services in?
Loop Network Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAEAG, Network Security Services (Firewall/VPN/ZTNA/SASE Integration), with a secondary code of HDAIAGAF, Managed SD‑WAN/SASE Connectivity (Enterprise WAN under Managed Connectivity). Its NAICS code is 54151 and its SIC code is 7370.