What Certified Pest Control does

Certified Pest Control, Inc. is a privately held, owner-operated pest management company headquartered in Cleveland, Ohio, serving residential, commercial, industrial, and real estate clients across Northeast Ohio. Founded in 1984, the company operates across Cuyahoga, Summit, Lake, Lorain, and Medina counties with service reach from Youngstown to Port Clinton and Cleveland to Columbus, supported by four dedicated local phone numbers. The company is led by owner Steve Kmetz and holds BBB A-rating accreditation alongside memberships in the National Pest Management Association, Ohio Pest Control Association, AIB International, and the Cleveland Area Board of Realtors.

The service portfolio is organized around three core pillars: residential pest control (ants, bed bugs, bees/wasps, fleas, roaches, rodents, spiders, termites); commercial and industrial pest management with recurring maintenance contracts for hospitals, hotels, food processing facilities, and warehouses; and termite control plus wood-destroying insect inspections for real estate transactions. Differentiated offerings include chemical-free Bed Bug Heat Treatment using monitored high-temperature sensors and K9 Bed Bug Detection teams claimed at 98% accuracy versus visual inspection. For termites, the company is both an authorized Sentricon installer and a Termidor Certified Agent, offering bait-based colony elimination and liquid Transfer Effect treatments respectively. All technicians are licensed by the State of Ohio Department of Agriculture, bonded, and insured.

Revenue is generated through one-time service fees, quote-based pricing customized by property and infestation scope, and recurring commercial maintenance contracts on weekly, bi-weekly, or monthly cadences. The company also derives transactional revenue from WDI inspections for FHA, VA, and conventional real estate closings, with online ordering and email-delivered reports. Distribution is direct-to-consumer via phone, fax, email, website contact forms, and Google-driven inbound, with no third-party resellers or franchise structure. Customer acquisition blends SEO, Google Ads remarketing, Google Reviews, industry association referrals, and media appearances (including WCPN 90.3). The company has executed at least one acquisition, Bugg's Murphy Professional Exterminating, which operates as a retained-brand division.

Name

Certified Pest Control

Legal name

Certified Pest Control, Inc.

Website

https://certifiedpestcontrol.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Certified Pest Control is a Cleveland-based, owner-operated pest management company serving residential, commercial, industrial, and real estate clients across Northeast Ohio since 1984, offering heat and K9 bed bug treatments, Sentricon and Termidor termite systems, and recurring commercial maintenance contracts.

Ownership category

akta.pro rank

Product category

Pest Control Services

NAICS

Exterminating and Pest Control Services (561710), Exterminating and Pest Control Services (56171)

SIC

Sanitary Services (4950)

akta.pro primary industry

Commercial General Pest Control (Non-Specialty) (HSAMAAAL)

akta.pro secondary industries

Residential Pest Control (IMAIAHAC), Sanitation, Monitoring & Trap/Station Programs (General) (HSAMAAAH), Food Facility Pest Management (IMAIAHAB), Grocery, Supermarket & Food Retail Pest Control (HSAMAKAC), Warehousing, Distribution & Cold Storage Pest Control (HSAMAKAG)

Keywords

• Residential pest control
• Commercial pest management
• Bed bug heat treatment
• Termite control systems
• Integrated pest management

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Residential Pest Control Services: One-time and recurring pest control treatments for homes including ants, bed bugs, bees/wasps, fleas, roaches, rodents, spiders, and termites. Includes heat treatments for bed bugs and exterior chemical power spray treatments.
2. Commercial Maintenance Contracts: Recurring maintenance service agreements offered on weekly, bi-weekly, and monthly schedules for commercial and industrial facilities including restaurants, hotels, hospitals, warehouses, and food service operations.
3. Termite Inspections and Treatments: Termite inspection services for realtors and homeowners, along with Sentricon and Termidor treatment programs for termite elimination and ongoing monitoring.
4. K9 Bed Bug Inspections: Detection services using specially trained bed bug detection dogs for preventative inspections and infestation verification in homes, hotels, dormitories, and commercial locations.
5. Alternative/Green Pest Control: Environmentally friendly pest control solutions using specific products and expert application methods that maximize effectiveness while maintaining safety for family and environment.
6. Realtor/Real Estate Services: Wood Destroying Insect (WDI) inspections and termite inspections for real estate transactions, with email delivery of inspection reports for quick closings.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Certified Pest Control provides residential, commercial, and industrial pest management services across Northeast Ohio, including chemical-free bed bug heat treatment, K9 bed bug detection, termite colony elimination via Sentricon and Termidor systems, and Integrated Pest Management (IPM) programs. The company serves homeowners, hotels, hospitals, restaurants, warehouses, food processors, and realtors with one-time treatments and recurring maintenance contracts, and operates Bugg's Murphy Professional Exterminating as a wholly-owned division.

Product overview

Certified Pest Control offers a comprehensive suite of pest management services delivered through distinct specialized offerings. The core portfolio centers on Residential and Commercial/Industrial pest control services covering a broad spectrum of pests including ants, bed bugs, bees/wasps, fleas, roaches, rodents, spiders, and termites. Key differentiated services include Bed Bug Heat Treatment (chemical-free thermal elimination) and K-9 Bed Bug Detection (98% effective canine inspections), both offered as standalone or combined services. For termite control, the company provides both Sentricon (bait-based colony elimination) and Termidor (liquid Transfer Effect technology) treatment systems. Additional services include Realtor Pest Control Services with online termite inspection ordering, Bird and Bat Removal, Flying Insect Treatments, and Alternative/Green Pest Control using environmentally focused IPM methods. The company also embeds Integrated Pest Management (IPM) methodology across all service offerings as a foundational approach.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Pest Control Comprehensive pest control services for homes, condos, apartments, mobile homes, trailers, vacation cottages, motels, hotels, and rental properties, covering ants, bed bugs, bees/wasps, fleas, roaches, rodents, spiders, and termites.
• Commercial and Industrial Pest Control Full-service pest management for hospitals, hotels, nursing homes, warehouses, restaurants, malls, retail stores, supermarkets, schools, factories, office buildings, and food service facilities with customized maintenance programs.
• Bed Bug Heat Treatment Chemical-free heat treatment that eliminates bed bugs and their eggs by raising structure temperatures to lethal levels, typically completing in one day with rooms back in use in under 24 hours; uses monitored temperature sensors throughout the structure.
• K9 Bed Bug Detection Specially trained bed bug detection dogs identifying bed bugs and their eggs with 98% effectiveness, used for initial inspections, preventative monthly/quarterly inspections, and post-treatment verification.
• Sentricon Termite Treatment System Bait-based termite colony elimination system scientifically designed to eliminate entire subterranean termite colonies including the queen, backed by over 60 scientific studies.
• Termidor Termite Treatment Liquid termite treatment using Transfer Effect technology where termites contact and spread Termidor to other colony members, eliminating the entire colony through ingestion and contact.
• Bee and Wasp Control Professional removal and control services for honey bees, carpenter bees, bumble bees, yellow jackets, wasps, hornets, and other stinging insects.
• Rodent Control Mouse and rat control including identification, rodent proofing, removal, and cleanup services for homes and businesses.
• Realtor Pest Control Services Termite and Wood Destroying Insect (WDI) inspections for real estate transactions, including online ordering, email delivery of inspection reports, and services for FHA, VA, and conventional loan types.
• Ant Control Control services for carpenter ants and pavement ants, including identification, treatment, and ongoing maintenance.
• Cockroach Control Five-step cockroach elimination approach using integrated pest management techniques, including prevention, sanitation, inspection, initial insecticide application, and follow-up maintenance.
• Spider Control Six-step spider control process covering inspection, identification, prevention, sanitation, mechanical measures, and pesticide application for various spider species including brown recluse.
• Flea Control Professional flea treatment and control for homes and apartments using expert application techniques for carpet, furniture, and crevice infestations.
• Bird and Bat Removal Exclusion and cleanup services for bird and bat infestations in residential and commercial properties.
• Alternative/Green Pest Control Environmentally focused integrated pest management system using specific products and expert application methods for maximum effectiveness while maintaining a healthy and safe environment.
• Stored Product Insects Control Control and management services for insects that infest stored products in commercial and industrial facilities.

Quantifiable outcome

• Heat kills 98% of bed bug infestations in 1 day with no chemicals
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• SentriconcoreTechnology or IntegrationSentricon Termite Control System is a bait-based termite elimination technology that Certified Pest Control is authorized to install and service. The system is scientifically designed to eliminate entire subterranean termite colonies including the queen, backed by more than 60 scientific studies.
• TermidorcoreTechnology or IntegrationCertified Pest Control is a Termidor Certified Agent. Termidor is a liquid termite treatment that uses a unique Transfer Effect to kill termites - when one termite touches it, it can transfer the treatment to other termites, spreading throughout the colony like a virus.
• Bugg's Murphy Professional ExterminatingminorOthersBugg's Murphy Professional Exterminating is now a division of Certified Pest Control, Inc., expanding Certified's service capabilities and customer base.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• Orkin: Largest U.S. pest control operator (Rollins subsidiary) with deep commercial and residential coverage; directly competes with Certified Pest Control for hospitality, healthcare, and food-facility contracts in Ohio.
• Terminix: National pest control brand offering residential and commercial services across termite, bed bug, and general pest categories — the dominant scaled incumbent Certified Pest Control competes against for commercial RFPs and brand-sensitive accounts.
• Rentokil Initial: Global pest control and hygiene services incumbent expanding aggressively in North America; competes for enterprise commercial accounts and increasingly mid-market contracts in the same verticals Certified serves.

Emerging players

• Mosquito Joe: Franchise-based outdoor pest and mosquito control specialist with subscription model and digital marketing playbook — competes for outdoor/seasonal pest share and represents a tech-forward service model.
• Aptive Environmental: Tech-enabled, subscription-based residential pest control disruptor with strong digital acquisition engine; represents the modern, digitally-led competitive threat Certified Pest Control faces in residential.

Regional players

• Arrow Exterminators: Privately held Southeastern U.S. pest and termite operator with similar full-service residential/commercial mix and long-tenured ownership structure — a benchmark for the regional growth playbook.
• Griffin Pest Solutions: Regional Midwest pest and termite operator with similar IPM and bed bug treatment capabilities; comparable size and customer profile to Certified Pest Control.
• Massey Services: Privately held regional pest, termite, and lawn care operator in the Southeast U.S. with comparable recurring-contract model and IPM-led commercial offering — analogous mid-size regional peer.
• Rose Pest Solutions: Midwest-based pest control operator covering Ohio/Michigan with overlapping service categories including bed bug, termite, and commercial IPM — a close geography peer for share and pricing dynamics.

Direct peers

• Truly Nolen: Family-rooted, full-service pest control company with similar residential/commercial/termite model and branded service delivery — a close operational analog to Certified Pest Control.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/certified-exterminators

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Certified Pest Control