DMDti

What DMDti does

DMDti Tecnologias de Informação is a privately held Portuguese IT services and value-added distribution company founded in 2004 and headquartered in Oeiras. The firm operates across four interconnected sectors — Tech (computer repairs, technical support, IT infrastructure), Web (hosting, web design, cloud services), Develop (custom software development and the proprietary WinDC management platform), and Logistics (label printers, mobile terminals, scanners, and consumables). It monetizes through a hybrid mix of professional IT consulting, managed print services billed by volume, perpetual-and-SaaS software licensing (WinDC is certified by the Portuguese Tax Authority for invoicing), hardware resale from nine major vendor partners (Zebra, Kyocera, Lenovo, Check Point, Generalscan, Werock, Microsoft, ESET, Navicat), and a franchise e-commerce storefront for logistics consumables.

Its primary customer base consists of small and medium businesses in Portugal that lack internal IT departments, together with logistics and warehouse operators needing printers, scanners, terminals, and consumables. Go-to-market is sales-led, relying on direct phone/email contact ([email protected], +351 214 417 256) plus a comprehensive corporate website and franchise online store. The business model is horizontally segmented: no specific vertical dominates, and customer concentration appears low. Recent strategic activity has centered on the 2024 WinDC platform refresh, the addition of Generalscan and Werock as distribution partners, and the launch of a franchise e-commerce channel — incremental moves that broaden the addressable market without indicating a major scaling inflection.

Name

DMDti

Legal name

DMDti Tecnologias de Informação

Website

https://dmdti.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

DMDti is a privately held Portuguese IT services and value-added reseller founded in 2004, headquartered in Oeiras. It serves Portuguese SMBs without internal IT departments with consulting, managed print, proprietary WinDC management software, and logistics hardware from Zebra, Kyocera, and other major vendors.

Ownership category

akta.pro rank

Product category

Managed IT Services and Solutions

NAICS

Computer Systems Design and Related Services (54151), Professional, Scientific, and Technical Services (541)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB)

akta.pro secondary industries

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI), Document Management Systems (DMS) (HDAEAGAA)

Keywords

• IT outsourcing services
• Managed print services
• Business management software
• Logistics equipment distribution
• Custom SaaS development

Headquarters

HQ city

Oeiras

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Consulting and Technical Services: Technical support, hardware and software maintenance, network installation, cloud services, server management, backups, security consulting, and web design services provided to businesses on project or maintenance contract basis.
2. Print Outsourcing (DMD Print): Outsourcing of printing services including photocopiers, printers, scanners, and fax. Service includes maintenance and consumables with monthly billing based on actual printing volume.
3. Software Licensing and SaaS: Proprietary WinDC management software sold as perpetual license or SaaS subscription. Also resells third-party software including Navicat, ESET, and Microsoft 365.
4. Logistics Equipment and Consumables: Sale of Zebra printers (desktop, industrial), terminals (TC22/TC27, TC58e, TC73, MC9450), labels (thermal, APC, tire-specific), ribbons, adhesive tapes, and Zebra OneCare maintenance plans.
5. Franchise Store Operations: Operates franchise model (franquias.dmdti.com) for retail distribution of logistics products including printers, scanners, terminals, labels, and accessories to end customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

DMDti is a Portuguese IT services and solutions company that acts as an outsourced IT partner for businesses without internal IT departments. It sells and supports IT consulting, managed print services (DMD Print), proprietary WinDC business management software, custom SaaS development, and value-added distribution of Zebra/Kyocera logistics equipment, label printers, mobile terminals, scanners, and consumables.

Product overview

DMDti is an IT services company (Portuguese, based in Oeiras) offering a portfolio of four interconnected service areas: Tech (computer repairs, technical assistance, IT equipment), Web (internet technologies, web-design, hosting, cloud services), Develop (custom software development, WinDC management software, Navicat database tools, ESET security, Microsoft 365), and Logistics (Zebra/Kyocera label printers and terminals, Generalscan scanners, WEROCK rugged devices, labels/consumables, print outsourcing). The core products include WinDC (business management software certified by Portuguese tax authority), DMD Solutions (IT consulting/outsourcing), DMD Print (print outsourcing), and Logistics equipment (printers, terminals, scanners, labels). The company operates as a value-added reseller for major brands including Zebra, Kyocera, Lenovo, Check Point, WEROCK, Generalscan, and Navicat, while also developing proprietary software solutions.

Differentiator

Problem solved

Functional benefit

Brands

• DMD Solutions: Technical services including IT consulting, hardware/software support, networks, cloud, servers, backups, security, web design, domain and hosting services
• DMD Print
• WinDC
• DMDti Soluções Logísticas

Products and services

• DMD Solutions IT consulting and technical services including technical assistance, hardware/software support, networks, cloud, Office 365, servers, backups, security, web design, and domain/hosting services for businesses needing outsourced IT support.
• DMD Print (Outsourcing de Impressão) Managed print services covering photocopiers, printers, scanners, and fax equipment with maintenance, consumables management, and monthly billing based on actual printing volume.
• WinDC Business Management Software Proprietary business management software (gestão) with features for invoicing, networking (centralized multi-branch management), logistics, and supplier management. Certified by the Portuguese Tax Authority (Autoridade Tributária / AT) and supports SAF-T format and real-time transport document communication. Sold as perpetual license or SaaS.
• Custom Software Development (SaaS) Custom software development services offered as licensing or Software as a Service (SaaS), specialized to client business reality with scalable and automated procedures, delivered by DMDti's in-house R&D team.
• Zebra Label Printers Industrial, semi-industrial, and desktop thermal label printers including ZD200 Series, ZD400 Series, ZT200 Series, ZT400 Series, and ZT600 Series for logistics, retail, and warehouse operations.
• Zebra Mobile Terminals Mobile computers and RFID terminals including TC27, TC58e, TC73, TC78, TC72, TC77, and MC9450 series for logistics and warehouse operations.
• Generalscan Barcode Scanners Industrial barcode scanners including ring scanners, glove scanners, thumb button scanners, handheld scanners, RFID mobile computers, fixed mount scanners, smart tape measures, and Flexgrip scanners.
• WEROCK Rugged Devices Rugged notebooks (ROCKBOOK X130, X540, X550 G2) and tablets (ROCKTAB L210, S208 G2, U210 PRO) designed for industrial environments with robust construction.
• Labels and Consumables Thermal labels, adhesive paper, pre-printed labels, tire labels, adhesive tapes (PVC, custom), envelopes, A4 paper, ribbons, and security equipment for logistics operations.
• Zebra OneCare Maintenance and Warranty Maintenance and warranty service plans for Zebra devices including Essential protection covering terminals, printers, and scanners with certified repairs, security corrections, and firmware updates; flexible coverage based on device type, contract duration, and service level.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered core.

• NavicatcoreChannel Partner/ Reseller/ DistributorDMDti is an authorized reseller of Navicat database administration tools including Navicat Premium, Navicat for MySQL, PostgreSQL, MongoDB, MariaDB, SQL Server, Oracle, SQLite, Redis, and specialized products like Navicat BI, Cloud, Data Modeler, Monitor, On-Prem Server, and Snowflake connectors.
• Check PointcoreChannel Partner/ Reseller/ DistributorDMDti offers Check Point cybersecurity solutions including Quantum Spark Firewall for SMBs, Quantum security gateways, Harmony Email & Collaboration, Harmony Endpoint protection, and Harmony Mobile security solutions.
• KyoceracoreChannel Partner/ Reseller/ DistributorDMDti resells Kyocera document solutions including multifunction printers (TASKalfa series), ECOSYS printers, and provides print outsourcing services using Kyocera equipment. Focus on sustainability and long-life consumables.
• LenovocoreChannel Partner/ Reseller/ DistributorDMDti offers Lenovo business products including ThinkPad E14 and E16 laptops, ThinkCentre desktops, monitors, and accessories for business and consumer markets.
• ZebracoreChannel Partner/ Reseller/ DistributorDMDti is a major distributor of Zebra products including desktop printers (ZD200, ZD400 series), industrial printers (ZT200, ZT400, ZT600 series), mobile terminals (TC22/TC27, TC58e, TC73, MC9450), scanners, and Zebra OneCare maintenance services.
• GeneralscancoreChannel Partner/ Reseller/ DistributorDMDti distributes GeneralScan barcode scanning solutions including ring scanners, glove scanners, thumb button scanners, Flexgrip scanners, handheld barcode readers, industrial fixed mount scanners (F50), RFID mobile computers (U20), and smart tape measures (V21).
• WerockcoreChannel Partner/ Reseller/ DistributorDMDti offers Werock rugged computing products including ROCKBOOK X130, X540, X550 G2 rugged notebooks and ROCKTAB L210, S208 G2, U210 PRO rugged tablets designed for industrial environments.
• MicrosoftcoreChannel Partner/ Reseller/ DistributorDMDti resells Microsoft 365 plans including Empresas Basic, Empresas, Empresas Premium, and Apps para Pequenas e Médias Empresas, providing cloud productivity tools, desktop applications, and security solutions.
• ESETcoreChannel Partner/ Reseller/ DistributorDMDti resells ESET cybersecurity products including Home Security Essential, Home Security Premium, and Home Security Ultimate for PC, macOS, smartphones, and tablets.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Ingram Micro: Global IT distribution and lifecycle services company reselling enterprise hardware, software, and cloud; comparable as a broad incumbent distributor competing for the same vendor channel economics.
• TD SYNNEX: Global IT distributor and solutions aggregator aggregating Microsoft, Zebra, Check Point, and similar lines; comparable as a large incumbent operating the same upstream vendor channel that DMDti participates in at much smaller scale.
• Bechtle: Large pan-European IT services and distribution group with broad hardware, software, and managed services portfolio; comparable as a much larger incumbent offering overlapping IT outsourcing, reselling, and managed services to SMB and enterprise clients.
• ALSO Group: European IT distribution and services group covering cloud, hardware, and managed services across SMB and enterprise; comparable as a larger European channel peer with overlapping vendor portfolio.
• Econocom: European digital services and technology financing company with managed print, device lifecycle, and IT outsourcing offerings; comparable as a broad incumbent in managed print services and IT asset management.

Regional players

• Westcoast: UK/Iberian IT distributor with significant Microsoft, Kyocera, and Zebra distribution; comparable as a regional distributor peer sharing many of DMDti's upstream vendor relationships and channel economics.
• SISCOG: Portuguese software and IT services company developing proprietary solutions and providing consulting; comparable as a domestic technology peer with custom software and operational systems offerings similar to WinDC.

Direct peers

• Rumos: Portuguese IT services and training company offering consulting, managed services, and software solutions; comparable as a domestic competitor in the SMB outsourced-IT space with overlapping Microsoft and enterprise vendor relationships.
• Maxiglobal: Iberian IT distributor and value-added reseller covering enterprise hardware, software, and services; comparable as a regional peer in the same channel-reseller and SMB IT enablement category.
• Novabase: Portuguese IT services and solutions provider serving enterprise and SMB clients with consulting, systems integration, and proprietary software; directly comparable as a domestic Iberian IT services peer with software development capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DMDti