RC Technology
RC Technology is a privately held managed IT services provider in Providence, Rhode Island, delivering outsourced network management, cybersecurity, cloud backup, and helpdesk support to small businesses across the New England region.
- Company typePrivate
- Founded2013
- HeadquartersProvidence, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What RC Technology does
RC Technology, LLC is a privately held managed IT services provider headquartered in Providence, Rhode Island, that has operated for more than 20 years delivering outsourced network infrastructure management, cybersecurity, cloud, and helpdesk support to small and mid-sized businesses across the New England region. The company was founded and is owned by Rick Corbett, and it is registered as a Rhode Island LLC operating as a bootstrapped, founder-owned business with no external investors and no parent organization. The current operating status is active, with a single Providence office, a 11–50 employee headcount, and a customer base drawn from the legal, real estate brokerage, and electrical trades verticals, including named clients Barton Gilman, Steele Realty Consultants LLC, and Shockroo Electric.
The core product is Total Network Management, a preventative-maintenance managed services plan organized around a modular service stack: server and workstation monitoring with hard-drive S.M.A.R.T. monitoring, antivirus updates, and malware detection; SNMP-based network device monitoring for routers, firewalls, switches, and VPN tunnels; remote access and support to eliminate on-site travel delay; virus and malware removal built on SonicWall security appliances with firewall and antivirus controls; Microsoft Office365 and Hosted Exchange email; encrypted cloud backup with local and offsite storage for disaster recovery; onsite break-fix support; comprehensive site documentation of network configurations, passwords, ISP information, and permissions; and a professional helpdesk guaranteeing a one-hour response time during business hours. The technical footprint is conventional MSP tooling — SNMP monitoring, endpoint antivirus, perimeter firewalls, remote desktop, and cloud backup — rather than proprietary platform IP, and there is no evidence of AI/ML, automation platforms, AIOps, or data flywheel mechanics in the offering.
RC Technology commercializes through subscription-based managed services contracts quoted individually per client based on infrastructure scope, with no publicly disclosed pricing. The go-to-market is sales-led and relationship-driven, relying on a single direct phone line ((401) 787-8082), a website support request form, named local testimonials, and lightweight social media presence on Facebook, Twitter, the owner's personal LinkedIn profile, and a blog subscription option. Revenue is generated exclusively through recurring service contracts with SMB customers and named mid-market accounts in the New England region, positioning RC Technology as a regional, single-market managed services operator rather than a scaled multi-region provider.
RC Technology firmographics
Firmographics- Name
- RC Technology
- Legal name
- RC Technology, LLC
- Website
- https://rctechnology.net
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RC Technology is a privately held managed IT services provider in Providence, Rhode Island, delivering outsourced network management, cybersecurity, cloud backup, and helpdesk support to small businesses across the New England region.
- Ownership category
- akta.pro rank
RC Technology industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
Keywords
Where RC Technology is headquartered
LocationHeadquarters
- HQ city
- Providence
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
RC Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Total Network Management (Managed Services): Ongoing preventative maintenance and IT support services provided on a subscription basis. Includes monitoring, security, remote support, cloud backup, and responsive helpdesk services. Revenue is generated through recurring service contracts with small businesses seeking outsourced IT infrastructure management.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
RC Technology product offering
Product offeringCore offering
RC Technology provides managed IT services to small businesses through its Total Network Management plan, a preventative maintenance offering that monitors and maintains computer networks, servers, and workstations. The service bundle includes network device monitoring, remote support, virus and malware removal, cloud backup, Microsoft Office365 email deployment, onsite support, and a help desk with a guaranteed one-hour response time during business hours.
Product overview
RC Technology is an IT services company offering Total Network Management as its core product — a preventative maintenance and managed services plan. The offering consists of Total Network Management (the unified platform/framework) plus multiple service modules including Server and Workstation Monitoring, Network Device Monitoring, Remote Access and Support, Virus & Malware Removal, Email (Microsoft Office365 & Hosted Exchange), Cloud Backup & Data Protection, Onsite Support, Site Documentation, and a Help Desk. The company also guarantees a 1-Hour Response Time as part of its service level commitment. These services are delivered to small businesses in Providence, Rhode Island, with the goal of keeping client networks solid, stable, and secure.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 1-hour response time during business hours
Companies that use RC Technology
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles1 record
RC Technology technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
RC Technology partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- SonicWallcoreRC Technology utilizes SonicWall security appliances as part of their virus and malware removal services. SonicWall provides industry-leading security hardware that forms a core component of RC Technology's network protection offerings.
- Microsoft (Office365 & Hosted Exchange)coreRC Technology offers Microsoft Office365 and Hosted Exchange solutions to equip client team members with email, calendar, contacts, and task synchronization across devices. Cloud-based solution eliminates downtime and provides scalable mailbox sizes.
Scale indicators1 record
Recent moves4 records
Expansion highlights3 records
RC Technology competitors and assessment
Company assessmentDirect peers
- CMIT Solutions: National franchise MSP that delivers managed IT services, helpdesk support, cybersecurity, and backup/DR to small and mid-sized businesses. Operates a comparable SMB-focused managed services model and competes head-to-head for the same customers RC Technology serves.
- Structured Communication Systems: Managed IT services and unified communications provider serving small and mid-sized businesses. Overlaps RC Technology in managed services, Microsoft/cloud productivity, and monitoring-and-support engagements.
- BlueKey IT Services: Regional MSP providing managed IT, cloud, cybersecurity, and helpdesk services to SMBs. Closely comparable operating model and customer segment to RC Technology's small-business managed services practice.
- Kelser Corporation: Regional managed IT services and cybersecurity provider focused on small and mid-sized businesses. Directly comparable business model (managed services contracts, helpdesk, cloud, and security stack) and customer base.
- Datapoint Computer Services: Small-business-focused IT managed services and support firm with a comparable mix of managed services, helpdesk, network monitoring, and cybersecurity offerings serving similar SMB customers.
- Anchor Group IT Services: IT managed services provider delivering outsourced IT support, network monitoring, cybersecurity, and cloud services to small businesses. Same customer profile and service structure as RC Technology.
Regional players
- Envision Technology Advisors: New England-based managed IT services and cybersecurity firm covering the same geography and customer profile as RC Technology. Comparable offering set including managed services, network monitoring, cloud, and security.
- ProviNet Solutions: Rhode Island-based IT managed services provider serving small businesses in the same New England geography. Offers broadly the same managed services, remote support, and infrastructure management model as RC Technology.
- Vision Computer Solutions: New England-based managed IT services and consulting firm serving SMB clients with managed services, cloud, and security offerings. Operates in the same geographic lane as RC Technology.
Broad incumbents
- Ntirety: Larger managed infrastructure and security provider offering managed cloud, backup/DR, and security services to a broader customer set. Overlaps RC Technology on cloud backup, monitoring, and managed infrastructure, though at a different scale and customer mix.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
RC Technology social profiles
Digital presenceRC Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
RC Technology leadership team
Management profileNumber of profiles
Profiles1 record
RC Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RC Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RC Technology
What does RC Technology do?
RC Technology provides managed IT services to small businesses through its Total Network Management plan, a preventative maintenance offering that monitors and maintains computer networks, servers, and workstations. The service bundle includes network device monitoring, remote support, virus and malware removal, cloud backup, Microsoft Office365 email deployment, onsite support, and a help desk with a guaranteed one-hour response time during business hours.
Is RC Technology a public or private company?
RC Technology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RC Technology founded?
RC Technology was founded in 2013. It employs 11 to 50 people.
Where is RC Technology based?
RC Technology is headquartered in Providence, United States, in the North America region.
How does RC Technology make money?
One revenue line is on record: total Network Management (Managed Services).
Who are RC Technology's main competitors?
Direct peers on record are CMIT Solutions, Structured Communication Systems, BlueKey IT Services, Kelser Corporation, Datapoint Computer Services and Anchor Group IT Services. Regional players are Envision Technology Advisors, ProviNet Solutions and Vision Computer Solutions. Ntirety is listed as a broad incumbent.
Does RC Technology have an API?
No public API is recorded for RC Technology.
What industry is RC Technology in?
RC Technology's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAIAJ, Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support). Its NAICS code is 541513 and its SIC code is 7370.