Petits-fils

What Petits-fils does

Petits-fils is a French national home care services network operating exclusively in "mandataire" mode, in which clients become the direct employer of their care assistant while Petits-fils handles administrative formalities, payroll, URSSAF declarations, and ongoing quality follow-up. The company was founded by Damien Tixier and Pierre Gauthey after their personal experiences caring for their own grandparents, and it serves elderly individuals experiencing loss of autonomy and people with disabilities across all French departments through more than 275 certified QUALISAP agencies. Service modules span autonomy assistance (bathing, dressing, meals), daily life assistance (housekeeping, laundry), companionship and social outings, night presence, and hospital discharge support, all delivered 7 days a week with a minimum 2-hour intervention cadence and a guaranteed single care assistant per client.

The underlying technology stack is explicitly non-proprietary: Petits-fils relies on standard administrative platforms for payroll, social-contribution declarations, and telephone-based time tracking, alongside integration with the Urssaf "Avance immédiate de crédit d'impôt" system that allows clients to deduct 50% of costs at the point of payment. No proprietary software, AI/ML systems, or data assets are described in the source material, and the company's competitive positioning rests on human relationships, caregiver quality (minimum 3 years experience plus Croix-Rouge certification), and national brand recognition rather than technology differentiation.

Petits-fils generates revenue through professional services and managed-services streams: it charges management fees on top of the salaries and social contributions that clients pay directly to care assistants, with tariffs determined by individualized needs assessments and not publicly disclosed. Distribution runs through the franchised agency network, a city-specific national website with a 2-hour callback guarantee, and a 7-day hotline; growth is driven by ongoing franchise recruitment and new agency openings rather than M&A. The company reports an aggregate 4.5/5 customer satisfaction rating across 12,272 verified Opinion System reviews, has signed the FESP/SYNERPA DOMICILE Charter of Commitment for mandataire-mode home care, and has built adjacent stakeholder infrastructure including the Bras Dessus Bras Dessous support fund for caregivers and the Grand-Angle stakeholder committee.

Name

Petits-fils

Legal name

Petits-fils

Website

https://www.petits-fils.com/

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Petits-fils is a French national franchise network of 275+ QUALISAP-certified home care agencies operating exclusively in mandataire mode, providing personalized in-home assistance (autonomy, daily living, companionship, night presence, hospital discharge) to elderly individuals and people with disabilities across all French departments.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

akta.pro secondary industry

Professional Employer Organization (PEO) / Co-Employment Services (BPACAHAB)

Keywords

• Home care services
• Elderly care assistance
• Disability support services
• Personal care assistance
• Daily living assistance

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Home Care Service Fees: Petits-fils charges fees for home care assistance services provided by care assistants (auxiliaires de vie) placed with clients. As a mandatory agency, the client becomes the employer of the care assistant, and Petits-fils charges for managing administrative formalities, payroll, URSSAF declarations, and ongoing support. Fees are calculated based on the number and type of services rendered, with a minimum intervention duration of 2 hours.
2. Mandataire Management Services: As a mandataire (intermediary) agency, Petits-fils earns revenue through management fees charged to clients for administrative handling including employment contract management, monthly payroll processing, social contribution declarations, legal support, and quality follow-up. The client (as particulier employeur) pays salaries and social charges, while Petits-fils retains a margin through its management mandate.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Petits-fils is a French home care services network providing personalized at-home assistance to elderly individuals and people with disabilities through more than 275 franchised QUALISAP-certified agencies nationwide. Operating exclusively in 'mode mandataire', the company places professional care assistants (auxiliaires de vie) in clients' homes with the client becoming the legal employer while Petits-fils manages selection, administrative formalities, payroll, and URSSAF declarations on their behalf.

Product overview

Petits-fils is a national network of home care agencies providing personalized assistance for elderly people and people with disabilities. The company operates exclusively in mandataire mode, where clients become employers of their care assistants while Petits-fils manages administrative tasks. The core offering includes six main service modules: Aide à l'autonomie (autonomy assistance), Aide à la vie quotidienne (daily life assistance), Compagnie et vie sociale (companionship), Présence de nuit (night presence), and Sortie d'hospitalisation (hospital discharge assistance). Services are available 24/7 across France through more than 275 certified agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• Home care for elderly persons (Aide à domicile pour personnes âgées) Personalized at-home assistance for elderly individuals experiencing loss of autonomy. Service modules within this offering include help with washing and personal hygiene ('Aide à l'autonomie'), meal preparation, housekeeping and clothing care ('Aide à la vie quotidienne'), companionship and social outings ('Compagnie et vie sociale'), quiet or active night presence ('Présence de nuit'), and hospital discharge support ('Sortie d'hospitalisation'). Services operate in mandataire mode 7 days a week, 24 hours a day, with the client becoming the legal employer of a dedicated care assistant.
• Home care for persons with disabilities (Aide à domicile pour personnes en situation de handicap) At-home assistance tailored for individuals with physical or mental disabilities, providing personalized support for daily living activities, personal hygiene, mobility assistance, meal preparation, and night presence, delivered in mandataire mode. Clients may access the service with financial support through the PCH (Prestation de Compensation du Handicap) and the 50% immediate tax credit ('avance immédiate').

Quantifiable outcome

• 4.5 out of 5 customer satisfaction rating based on 12,272 reviews (Opinion System)
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Five partnerships are on record, tiered minor.

• Fédération CrésusminorStrategic or Co-development Partner · 1 January 2023Fédération Crésus partnered with Petits-fils to create 'Bras Dessus Bras Dessous', a support fund for care assistants experiencing personal financial difficulties. Crésus brings expertise in microcredit and financial inclusion, while Petits-fils provides funding and access to care assistants in need.
• FESP (Fédération du Service aux Particuliers)minorOthersPetits-fils is a member of FESP, a professional federation representing home service providers in France. FESP co-developed the Charter of Commitment for home care in mandataire mode alongside SYNERPA DOMICILE.
• SYNERPA DOMICILEminorOthersSYNERPA DOMICILE is a professional organization representing home care service providers. Alongside FESP, it developed the Charter of Commitment for home care in mandataire mode, which Petits-fils has signed.
• Opinion SystemminorOthersOpinion System is a third-party customer and employee review platform used by Petits-fils to collect and display verified satisfaction reviews. Petits-fils displays its 4.5/5 rating from 12,272 reviews on all pages of its website.
• Grand-Angle Stakeholder Committee MembersminorOthersGrand-Angle is Petits-fils' stakeholder committee co-chaired by Michel Billé, sociologist, and includes representatives from: the Petits-fils network president, Paris 15th arrondissement deputy mayor for seniors, a general practitioner and EHPAD medical coordinator, Avec Nos Proches (caregiver support association), La Force Invisible (care assistant collective), a family caregiver client, a care assistant, a Petits-fils franchisee, a Petits-fils employee, and a service beneficiary. The committee meets twice yearly to discuss strategic direction.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Age d'Or Services: National French franchise network providing personalized home services for seniors (assistance, companionship, daily living). Operates a comparable agency/franchise model with similar target customer and tax-credit-linked pricing.
• O2 (O2 Senior / O2 Care): One of France's largest home care franchise networks, offering personal care, housekeeping, and assistance to elderly and dependent individuals through a similarly broad agency footprint. Directly comparable in customer segment, mandataire/prestataire mix, and service catalog.
• Domidom: French franchise network offering home care services for elderly and disabled individuals, including personal assistance, nursing care coordination, and housekeeping. Directly comparable service portfolio and franchise-based delivery model.
• Senior Compagnie: French franchise network specializing in home care for seniors and disabled individuals, with a comparable agency model, service offering (ADLs, companionship, night presence), and brand-led positioning. A close head-to-head competitor in the same private-pay and APA-funded segments.
• ADMR (Association du Domicile en Milieu Rural): Federation of local associations providing home care and domestic services across France, particularly in rural areas. Comparable in service offering and client base, but operates as a non-profit association network rather than a for-profit franchise.
• Bien Chez Moi: French home care services operator providing ADL assistance, housekeeping, and companionship to elderly and disabled clients. Directly comparable in service offerings and customer base.
• Axel Services: French home care franchise providing personal assistance services for seniors and people with disabilities, using mandataire and prestataire models. Direct competitor with overlapping service catalog and customer profile.

Broad incumbents

• Korian (Clariane): One of Europe's largest operators of nursing homes, assisted living, and home care services, including in France through Klésia and other home care brands. Broader incumbent in elder care with overlapping home care services but primarily facility-based.
• Groupe Vyv (Vyv Care / Harmonie): Major French mutual insurance and social protection group offering home care services alongside health insurance and elderly care facilities. Comparable end customer but operates at much larger scale and broader scope than a specialist franchise network.

Others

• Aide à Domicile en Milieu Rural (UNA): National federation of French home care associations providing personal and domestic assistance to elderly and disabled individuals, including through APA and PCH funding. Operates as a non-profit network rather than a commercial franchise; relevant as a structural counterparty and ecosystem player in the same care funding flows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/petits_fils
• Facebookfacebook.com/Petitsfils
• LinkedInlinkedin.com/company/petits-fils

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Petits-fils