What Nelis does

Nelis is a French privately-held SaaS company that provides an all-in-one customer relationship management platform — branded as an ethical, GDPR-compliant alternative to commercial CRMs — for organizations where human relationships are central to commercial success. Founded around 2006 and headquartered in Montpellier, France, the company is bootstrapped with no disclosed investors, parent entity, or M&A activity. Its target verticals span associations and federations, public relations agencies, competitiveness clusters and think tanks, software publishers, ESNs and digital services firms, advanced industrial firms, research laboratories, real estate promoters, media and creative agencies, luxury product companies, and consulting firms — addressed through dedicated vertical and role-based pages on the website.

The platform is web-based and built around eight integrated modules: Contacts & Relations, Segments, Emailing, Evènementiels, Analytiques, Signaux d'interactions, Opportunités & Ventes, and Espaces Visiteurs, complemented by a native mobile CRM application on iOS and Android. Technically, the product combines a NoCode customization layer that allows workflows, fields, and modules to be configured without IT dependency with an open API and WebHooks layer for third-party integration. The company follows a release cadence of approximately one major version per quarter with weekly updates. Recently introduced modules include Signaux d'interactions (marked "NEW" on the homepage) for real-time engagement signals.

Nelis operates a subscription-based SaaS revenue model with custom, quote-driven annual contracts and no publicly disclosed pricing tiers. Its go-to-market is direct and consultative: prospects are funneled through vertical- and role-specific landing pages to demo booking CTAs ("Programmer une démo," "Prendre rendez-vous"). The publicly visible customer base of approximately 16 logos — including EDF, KEOLIS, Cigref, Bioaster, Syndex, Proméo, and SIA Habitat — is concentrated in France and mixes enterprise and mid-market accounts across multiple industries. Marketing is content-led via blog, case studies, a CRM comparison tool, and a short homepage video, and the company has accumulated multiple regional awards (Dell, EDF Pulse, EuroCloud France, La Tribune, BigUp, SFR).

Name

Nelis

Legal name

Nelis

Website

https://mynelis.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Nelis is a French bootstrapped SaaS company offering an all-in-one GDPR-compliant CRM platform for relationship-intensive organizations. It serves enterprise and mid-market customers across 12+ verticals — including associations, PR agencies, ESNs, real estate, luxury, and consulting — via annual subscription contracts and consultative, demo-led sales in France.

Ownership category

akta.pro rank

Product category

Customer Relationship Management (CRM) Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Customer Service, Support & Contact Center CRM (HDAEAFAC)

akta.pro secondary industries

CRM Data Quality, Enrichment & CDP-Adjacent CRM (HDAEAFAJ), Partner Relationship Management (PRM) & Channel CRM (HDAEAFAG)

Keywords

• Customer relationship management
• CRM software platform
• Contact data management
• Relationship management software
• GDPR compliant CRM

Headquarters

HQ city

Montpellier

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS CRM Subscription: Nelis operates as a SaaS CRM with a subscription-based revenue model. Pricing is quote-driven and not publicly disclosed on the website, indicating annual or multi-year subscription contracts tailored to organization size and modules selected.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Nelis is a French SaaS CRM (Contact Data Platform) that centralizes and manages professional relationships, contacts, segmentation, email campaigns, events, analytics, and sales pipelines in a single all-in-one platform. It offers NoCode customization, an open API with WebHooks, and native mobile applications on iOS and Android, targeted at organizations where human relationship-building is central. The platform is GDPR-compliant (conforme RGPD) and is sold via quote-based annual subscriptions with a demo-led, consultative sales motion.

Product overview

Nelis is a unified French CRM (Contact Data Platform) designed in France for nearly 20 years, offering an all-in-one ethical CRM solution. The platform consists of a core product with integrated modules including: Contacts & Relations (contact management), Segments (dynamic segmentation), Emailing (email marketing), Evènementiels (event management), Analytiques (dashboards and reporting), Signaux d'interactions (interaction signals), Opportunités & Ventes (sales pipeline), Espaces Visiteurs (client portal), and a Mobile App (Android & iOS). The platform follows a quarterly major version release cycle with weekly updates, enabling organizations to centralize, enrich, and animate their professional contact networks.

Differentiator

Problem solved

Functional benefit

Products and services

• Contacts & Relations
• Segments Dynamic and intelligent segmentation module that enables users to build targeted contact lists using customizable criteria for campaigns, events, and outreach.
• Emailing Email marketing module for executing email campaigns directly from the CRM and analyzing campaign impact, open rates, and audience engagement.
• Evènementiels (Event Management) Event management module for organizing, piloting, and managing events and the communications around them with stakeholders and contacts.
• Analytiques (Analytics & Dashboards) Analytics and dashboard module that provides performance visibility, action analysis, and strategic adjustment capabilities to teams.
• Signaux d'interactions (Interaction Signals) Real-time interaction signal module that notifies teams of key contact moments so they can engage stakeholders and prospects at the right time.
• Opportunités & Ventes (Sales Pipeline) Sales opportunity and pipeline tracking module that captures leads, monitors deals, and manages the full business sales cycle.
• Espaces Visiteurs (Visitor Portals) Module for publishing private web visitor spaces and portals for interacting with stakeholders, clients, and other parties.
• Nelis Mobile CRM App (Android & iOS) Native mobile application available on Android and iOS that provides access to the Nelis CRM platform from smartphones and tablets.

Named customers16 records

Segments12 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• HubSpot: All-in-one CRM platform with marketing, sales, service, and CMS hubs plus extensive integrations. Comparable to Nelis in offering a unified mid-market CRM, though it is global, venture-backed, and AI-led versus Nelis's French vertical focus.
• Bitrix24: All-in-one CRM with collaboration, task management, and contact center features at low price points. Comparable to Nelis on bundled functionality and European SMB/mid-market focus, with a freemium model Nelis lacks.
• SugarCRM: CRM platform with sales automation, marketing, and customer service capabilities. Comparable to Nelis on customizable CRM workflows and mid-market/enterprise focus, with stronger US footprint.
• Pipedrive: Sales-focused CRM with strong European presence and SMB/mid-market positioning. Competes with Nelis on pipeline management and contact management, but with a self-serve model and global brand.
• Zoho CRM: Affordable all-in-one CRM within a broader Zoho suite covering sales, marketing, and service. Comparable to Nelis on bundled functionality and mid-market price sensitivity, but at global scale.

Broad incumbents

• Salesforce: Global CRM leader with sales, service, marketing, and analytics clouds. Competes with Nelis across all customer segments in France, with vastly greater resources, AppExchange ecosystem, and AI investment.
• Sage CRM: Established European CRM/ERP vendor with strong UK and French presence. Competes with Nelis in mid-market and overlaps in verticals like services and associations, bundled with Sage accounting software.
• Microsoft Dynamics 365: Enterprise CRM/ERP suite tightly integrated with Microsoft 365. Targets enterprise customers overlapping Nelis's EDF/Cigref-style accounts, with deep Microsoft ecosystem lock-in.

Regional players

• Sellsy: French CRM and sales automation platform targeting SMBs and mid-market in France. Most direct French competitor to Nelis on geography and target segment, with overlapping sales and invoicing features.
• Axonaut: French all-in-one CRM/ERP platform for SMBs. Competes head-to-head with Nelis in the French market on integrated CRM, invoicing, and contact management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/nelisxrm
• LinkedInlinkedin.com/company/nelis

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nelis