HOA WEB

What HOA WEB does

HOA WEB provides a 100% web-based community management software platform targeted at homeowner associations and the property management companies that serve them. Founded in 1997 and operated as a subsidiary of ArcStone Information Services, LLC from Minneapolis, the company delivers a hosted SaaS platform with no downloads or installation required. The core feature set includes community websites with a built-in content management system, member portals, broadcast email and optional voice messaging, document management with automatic notifications, online community and reservation calendars, work order request routing, member directories, and account balance and transaction history views. Accounting data integration is supported via direct interface with partners such as Condo Manager, with import/export as a fallback for other accounting packages.

Revenue is generated primarily through recurring subscriptions: $595 setup plus $50 per month for stand-alone HOA websites and $250 setup plus $35 per month for umbrella sites operated under a property management company's umbrella, with volume discounts available for portfolios above 10 stand-alone or 20 umbrella sites. Custom property management company websites are quoted on a project basis. The company goes to market through a direct, sales-led motion — phone (866-381-9951) and email ([email protected]) — supported by SEO-optimized content pages, video demonstrations, and detailed feature tours on its website. No resellers, marketplace listings, or self-serve sign-up flow are described; implementation is handled directly by HOA WEB's team.

The platform is supplemented by three sister offerings from the ArcStone parent — Wonderfile (document storage and sharing), eBrochure (email marketing), and ArcStone Technologies (custom web development and SEO services) — which are positioned as easily integrable with HOA WEB but remain separate products. Industry positioning is reinforced through a long-standing membership in the Community Associations Institute (CAI) since 2005 and integration partnerships with Condo Manager (accounting) and TIEiVote (online elections).

Name

HOA WEB

Legal name

HOA WEB

Website

https://hoaweb.net

Company type

Private

Founded year

1997

Operating status

Operating

Short description

HOA WEB provides a 100% web-based SaaS platform for homeowner associations and property management companies, combining custom community websites, broadcast messaging, document management, calendars, work order routing, and member portals.

Ownership category

akta.pro rank

Product category

HOA / Community Association Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Real Estate Agents & Managers (For Others) (6531)

akta.pro industry

PRIMARYBPAJAFAH

HOA / Condominium Association Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Residential Property Management

SECONDARYBPAJAHAB

Homeowners Association (HOA) Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/HOA/Condominium Association Management

SECONDARYBPAJAHAM

Association Maintenance, Vendor & Capital Project Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/HOA/Condominium Association Management

Keywords

• HOA management software
• Homeowner association websites
• Community management platform
• Property management websites
• Association communication tools

Headquarters

HQ city

Minneapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others

Revenue model

1. Stand-Alone HOA Website Subscription: Stand-alone community websites with setup fee and monthly recurring subscription. Includes administrator training, custom website template, matching color scheme, member database and database conversion.
2. Umbrella Site Subscription: Community sites under the umbrella of management company site with lower monthly pricing due to shared infrastructure.
3. Custom Property Manager Website: Custom-branded websites for property management firms with bespoke design and development services based on specific requirements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

HOA WEB provides a 100% online, hosted SaaS platform that delivers turn-key websites and a complete suite of community management tools for homeowner associations and property management companies. The platform includes a built-in content management system, broadcast email and voice messaging, member portals, document management, community calendars, work order request routing, and accounting system integration. Offerings are sold as stand-alone HOA websites, umbrella community sites under management company accounts, and custom-branded property management firm websites.

Product overview

HOA WEB is a single unified SaaS platform for homeowner association and property management company community management. The core HOA WEB platform provides turn-key websites, broadcast messaging, calendars, document management, work order requests, member directories, and account management features — all delivered 100% online with no software to download. The platform is supplemented by three complementary products from parent company ArcStone Information Services, LLC: Wonderfile (document storage and sharing), eBrochure (email marketing), and ArcStone Technologies (custom web development and SEO services). These complementary products are marketed as easily integrated with HOA WEB but are separate offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• HOA WEB Stand-Alone HOA Website
• HOA WEB Umbrella Community Site
• Custom Property Manager Website

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature7 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Community Associations Institute (CAI)minorOthersIndustry association for community associations. HOA WEB has been a member since 2005, demonstrating industry involvement and credibility.
• HOA ManagementminorGTM or Marketing PartnerNational directory of property managers and services. Partnership brings free directory resource to HOA WEB's community associations.
• ArcStone TechnologiescoreStrategic or Co-development PartnerParent company (ArcStone Information Services, LLC) and web development partner. Created HOA WEB and provides custom website creation, database design, SEO, and ongoing development support.

Scale indicators1 record

Recent moves5 records

Expansion highlights2 records

Emerging players

• PayHOA: HOA-focused SaaS offering accounting, payments, communications, and document storage to self-managed HOAs and small management companies. Comparable target market (small HOAs) and pricing tier, but more modern cloud delivery than HOA WEB.
• eUnify: HOA and community association management platform offering websites, accounting, communications, and member portals. Comparable to HOA WEB in HOA-specific workflow focus, but typically positioned for slightly larger management companies.

Direct peers

• TownSq: HOA and community association management platform offering websites, member apps, communications, document storage, and payments. Direct competitor with a more modern, mobile-first product surface than HOA WEB.
• CINC Systems: Community association management software purpose-built for HOAs, condominiums, and management companies, with accounting, member portals, and integrated communications. Directly competes with HOA WEB in the same HOA-only niche with similar target buyer (management companies and self-managed HOAs).
• Vantaca: HOA-focused community management SaaS offering accounting, owner portals, communications, and document management for HOAs and management companies. Most directly comparable competitor to HOA WEB in target customer (HOAs and community association managers) and workflow coverage.
• Condo Manager: Established HOA / condominium accounting and management software provider since 1990, and a named integration partner of HOA WEB. Direct peer in HOA software with overlapping accounting and member-management workflows.

Broad incumbents

• AppFolio: Public, large-scale property management SaaS platform with an HOA / community association module (AppFolio Property Manager). Comparable as a software provider serving property managers and HOAs, but covers a much broader residential and commercial portfolio than HOA WEB's HOA-only focus.
• Buildium: Widely used SaaS property management platform owned by RealPage, serving associations, residential, and community associations. Overlaps with HOA WEB in HOA website / portal and member-management functionality, but operates as a full-suite horizontal platform rather than an HOA-only niche.

Others

• HOA Management (HOAManagement.com): National directory and resource site for property managers and HOA services, and a listed GTM / marketing partner of HOA WEB. Comparable as an adjacent ecosystem player facilitating HOA software discovery rather than direct software competition.
• Wonderfile: Web-based document storage and sharing system from the same ArcStone parent company as HOA WEB. Adjacent / enabling peer providing document management that integrates with HOA WEB rather than competing directly.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HOA WEB