uhealth

What uhealth does

uhealth is a Lithuanian digital telemedicine platform operated by Upcoming Health, UAB, headquartered in Vilnius. The platform enables individual consumers in Lithuania to consult licensed family doctors and medical specialists remotely via a mobile application (available on iOS and Android) using either real-time video calls or asynchronous chat messaging. Core services include video consultations (€29–€120 depending on specialty and format), electronic prescriptions (€19), laboratory test ordering (from €5), specialist referrals, lab results commentary (€29), and structured health programs for weight loss, hair loss, and erectile dysfunction. The platform has accumulated 40,000+ users and 3,500+ positive doctor reviews as of 2025.

The underlying technology is a mobile-first self-serve platform requiring Smart-ID or Mobile-ID for identity verification. It integrates directly with Lithuania's national e.health information system (ESPBI IS), enabling doctors to access patient records, issue electronic prescriptions, and update medical documentation in real-time. This integration provides cross-border e-prescription validity in 8 EU countries (Latvia, Estonia, Poland, Spain, Greece, Portugal, Czech Republic, Finland). The health dashboard ('Sveikata') allows patients to view prescriptions, lab results, referrals, and medical certificates.

uhealth operates a transactional B2C revenue model with per-service unit pricing as the primary monetization mechanism. Services are private-pay by default, with reimbursement available for ERGO and Gjensidige insurance policyholders. The platform does not currently accept public health insurance (PSD) payments. Distribution is product-led via iOS and Google Play app stores, supported by digital marketing, social media presence, and earned media coverage in major Lithuanian outlets (TV3, 15min, Delfi, Vz, LRT). The core healthcare provider partner is Hila clinic (UAB SK Impeks Medicinos diagnostikos centras), which supplies licensed physicians; additional clinical partnerships include Denticija (dental) and Medicina Practica. The company is privately held with no disclosed external funding rounds.

Name

uhealth

Legal name

Upcoming Health, UAB

Website

https://uhealth.lt

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

uhealth is a Lithuanian telemedicine mobile platform offering video consultations, e-prescriptions, lab test ordering, and specialist care to individual consumers across Lithuania, with 40,000+ users and integration into the national e.health system.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Offices of Physicians (6211), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Urgent Care + ePrescribing & Lab/Imaging Ordering Telehealth Platforms (HLALAJAL), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)

Keywords

• Telemedicine platform
• Video consultations
• Electronic prescriptions
• Remote healthcare
• Mobile health app

Headquarters

HQ city

Vilnius

HQ country

Lithuania

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Consultation Fees: Patients pay per consultation with doctors. Pricing varies by specialty and consultation format (video call vs chat/messaging). Family doctor consultations start at €39 (video) or €29 (chat). Specialist consultations range from €49 to €120 depending on the specialty.
2. E-Prescription Service: Patients pay €19 for e-prescription issuance service.
3. Laboratory Services: Patients pay for lab tests ordered through the platform, starting from €5 for basic tests. Additional fees for results commentary (€29).
4. Annual Subscription (Prize): Annual subscription model offered as prize in promotional games. Includes up to 7 family doctor consultations per month, e-prescriptions, and lab results commentary for the subscription period.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

uhealth is a mobile digital health platform that connects patients in Lithuania with licensed doctors for remote consultations delivered via video call or in-app messaging. The platform supports electronic prescriptions (cross-border valid in 8 EU countries), laboratory test ordering with results commentary, specialist referrals, and structured health programs (weight loss, hair loss, erectile dysfunction). It is integrated with Lithuania's national e.health system (ESPBI IS) and verifies users via Smart-ID or Mobile-ID.

Product overview

uhealth is a digital telemedicine platform developed by Upcoming Health, UAB, providing remote healthcare services in Lithuania. The platform operates as a unified mobile application (available on iOS and Android) that connects patients with doctors from partner clinic Hila for remote consultations. The core product portfolio includes video and messaging consultations with family doctors and medical specialists (endocrinologists, psychiatrists, psychologists, pediatricians, dentists, lifestyle medicine specialists), electronic prescription services, laboratory test ordering with integrated results, specialist referrals, and laboratory result commentary. The platform also offers specialized health programs including weight loss, hair loss treatment, and erectile dysfunction management programs. All services are delivered through the mobile app, with consultations available via video call or in-app messaging, and are integrated with Lithuania's national e-health system (ESPBI IS) for electronic prescriptions and medical records.

Differentiator

Problem solved

Functional benefit

Brands

• Lytinės sveikatos programa (Sexual Health Program): Medical erectile dysfunction treatment program providing confidential, medically-backed treatment to restore erectile function
• Plaukų slinkimo programa (Hair Loss Program)
• Svorio mažinimo programa (Weight Loss Program)

Products and services

• uhealth Mobile Application A mobile healthcare platform for iOS and Android that enables remote doctor consultations via video call or messaging, e-prescriptions, laboratory test ordering, and health record management for individual patients in Lithuania.
• Family Doctor Consultation (Šeimos gydytojo konsultacija) Remote consultations with family doctors via video call (from €39) or chat/messaging (from €29), available within 24 hours without waiting in queues, for individual patients in Lithuania.
• Specialist Consultations
• E-Prescription Service (E. receptai)
• Laboratory Tests (Laboratoriniai tyrimai)
• Specialist Referral Service (Siuntimas pas specialistą)
• Lab Results Commentary (Tyrimų komentavimas)
• Weight Loss Program (Svorio mažinimo programa)
• Hair Loss Program (Plaukų slinkimo programa)
• Erectile Dysfunction Program (Erekcijos gerinimo programa)
• Psychiatrist Services (Psichiatro paslaugos) 40-minute emotional support sessions with a psychiatrist via video call, including e-prescription capability, priced from €89.
• Pediatrician Services Video consultation services for children with a pediatrician specialist, priced from €55 per consultation.

Quantifiable outcome

• Consultation response within 24 hours, including evenings and weekends
• +2 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Hila (UAB SK Impeks Medicinos diagnostikos centras)coreStrategic or Co-development PartnerHila is the primary healthcare provider partner operating the clinic that delivers medical services through the uhealth platform. With over 30 years of healthcare experience, Hila provides licensed physicians (family doctors, specialists) who conduct consultations via the platform. uhealth acts as technology platform provider while Hila provides the healthcare services and medical staff.
• Denticija ClinicminorStrategic or Co-development PartnerDenticija clinic provides dental/odontology services on the uhealth platform, expanding service offerings to include dental consultations via video call.
• ERGO InsuranceminorGTM or Marketing PartnerERGO health insurance policyholders can directly pay for uhealth consultations using their insurance coverage, streamlining reimbursement process for insured customers.
• Gjensidige InsuranceminorGTM or Marketing PartnerGjensidige health insurance policyholders can directly pay for uhealth consultations using their insurance coverage, streamlining reimbursement process for insured customers.
• ESPBI IS (Electronic Health Services Infrastructure)coreTechnology or IntegrationNational Lithuanian e.health information system integrated with uhealth platform, enabling electronic prescriptions, access to medical records, and cross-border health data exchange with other EU countries.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Teladoc Health: Global telehealth incumbent operating across primary care, mental health, and specialty care with virtual visits and e-prescriptions. Comparable as a broad incumbent in the same consumer telehealth category; serves a useful benchmark for unit economics and scale thresholds uhealth could approach.
• Doctolib: France-founded, now pan-European health platform offering doctor booking and telehealth video consultations. Comparable as a large incumbent D2C telehealth/booking platform; overlaps with uhealth on appointment booking and video consultation, though much broader in scope and geography.

Direct peers

• Zava (DrEd): European online clinic (Germany/UK) offering asynchronous and synchronous consultations, e-prescriptions, and lab test ordering. Closely comparable service mix and asynchronous-first telehealth delivery model to uhealth.
• Kry (Livi): European D2C telemedicine platform (operating as Kry in Nordics and Livi in the UK) offering video consultations with primary care and specialists. Highly comparable in business model: app-first, video/chat consultations, e-prescriptions, and pay-per-visit pricing.
• Push Doctor: UK D2C telehealth platform providing video consultations with GPs and specialists with integrated e-prescriptions. Comparable as a consumer-facing virtual primary care platform with similar revenue model and feature scope.
• Babylon Health: Historically one of the largest D2C telehealth and AI triage platforms serving the UK, US and other markets with virtual primary care and specialist visits. Comparable in core offering even though the company has undergone significant restructuring.
• Livi (UK) / Kry International: European D2C telehealth platform delivering video consultations with GPs and specialists, with e-prescription and chronic care support. Highly comparable to uhealth's app-first, video/chat consultation model and cross-specialty service mix.

Regional players

• Kilo Health: Lithuania-founded digital health company building a portfolio of consumer health products across multiple categories. Comparable as a Lithuanian-headquartered digital health company operating D2C and could overlap in telehealth and chronic care programs.
• Medicover: European healthcare provider network with strong presence in Poland, Romania, Germany, and Ukraine, including the Baltic region. Comparable as an established regional healthcare services operator that could enter Lithuanian digital health; complementary rather than head-to-head D2C competitor.

Emerging players

• Ada Health: AI-powered symptom assessment and care navigation platform used by healthcare systems and consumers. Comparable at the care-navigation layer of uhealth's funnel and as an emerging European digital health player, though its core offering differs.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/uhealth.lt
• LinkedInlinkedin.com/company/uhealth_lt
• Instagraminstagram.com/uhealth.lt

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about uhealth