Veilig Thuis Flevoland

What Veilig Thuis Flevoland does

Veilig Thuis Flevoland is the statutory advice and reporting center for domestic violence, child abuse, and — since March 2024 — human trafficking in the Flevoland province of the Netherlands. Headquartered in Almere and operating as a non-profit under the Blijf Groep foundation, it is one of 25 regionally designated Veilig Thuis organizations that together form the national Dutch reporting network for interpersonal violence. The organization receives reports and advice requests 24/7 via a regional phone line, the national 0800-2000 hotline, an anonymous website chat, secure Zivver email, and the Tolkcontact accessibility service for deaf and hard-of-hearing individuals. Its mandate includes safety assessment, crisis intervention, requesting home bans, investigation of abuse allegations without requiring consent from involved parties, and referral to specialized care; it works in close coordination with police, municipalities, and care providers across Almere, Dronten, Lelystad, Noordoostpolder, Urk, and Zeewolde. Approximately 60% of incoming reports originate from Almere, and in 2024 the organization started 649 investigations and managed 504 cases with conditions and follow-up.

The organization's underlying technology stack is intentionally lightweight: there is no proprietary platform disclosed, and core operations rely on standard secure communication tooling (Zivver for confidential messaging, Tolkcontact for accessibility, Google Analytics for anonymized website metrics). In September 2025, Veilig Thuis Flevoland and the broader national network launched a shared online platform at veiligthuis.nl that introduces a text-based AI tool for anonymous advice via knowledge retrieval from platform content. The organization holds ISO 9001:2015 quality management certification and operates under the revised national Action Protocol (Handelingsprotocol 2026) effective July 1, 2026, which standardizes procedures across all 25 Veilig Thuis organizations and includes new provisions such as speaking with children from age 4 and the Mantelzorgcheck.

Veilig Thuis Flevoland is entirely publicly funded and delivers all services free of charge to citizens. Revenue derives from allocations by the six Flevoland municipalities and from Blijf Groep's broader funding base, which combines municipal and national public health and safety budgets. The go-to-market is direct-to-consumer: citizens and professionals can self-refer through any of the access channels, and the organization supplements this with proactive outreach (the meldcodetour to inform organizations about the domestic violence reporting code) and awareness campaigns such as Orange the World and Week tegen Kindermishandeling. Customer segments include individual victims and perpetrators of violence, concerned bystanders, professionals in healthcare, education, and welfare, and — on the funding side — the six Flevoland municipalities. As a regional subsidiary of a national foundation, the organization is not commercially scalable or acquirable in a conventional sense; its trajectory is governed by statutory mandate, municipal budget cycles, and national protocol reform.

Name

Veilig Thuis Flevoland

Legal name

Veilig Thuis Flevoland

Website

https://veiligthuisflevoland.nl

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Veilig Thuis Flevoland is the statutory non-profit advice and reporting center for domestic violence, child abuse, and human trafficking in Flevoland, Netherlands. Operating under Blijf Groep, it provides free 24/7 crisis, investigation, and referral services to residents and professionals across six municipalities, funded by government budgets.

Ownership category

akta.pro rank

Headquarters

HQ city

Almere

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Public funding: Veilig Thuis Flevoland is a publicly funded organization under the Dutch child protection and domestic violence prevention system. As part of Blijf Groep, the organization receives government funding from municipalities in Flevoland and national public health and safety budgets.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Veilig Thuis Flevoland is the statutory advice and reporting point for domestic violence, child abuse, elder abuse, and human trafficking in the Flevoland region of the Netherlands. It delivers free, confidential, 24/7 support through telephone, chat, and secure email, conducts multidisciplinary safety assessments, statutory investigations of abuse (including without consent), crisis intervention, and coordinates referrals to shelter, care providers, police, and the judicial system.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Advice and Reporting Telephone Line Free, anonymous 24/7 telephone service for Flevoland residents via 088-222 0500 (regional) and 0800-2000 (national auto-routing), connecting callers to professional staff for advice or formal reporting on domestic violence, child abuse, elder abuse, and human trafficking.

Quantifiable outcome

• 60-70% of care reports transferred to care providers such as neighborhood teams or other institutions
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Partnerships

Twelve partnerships are on record, tiered core and supporting.

• Flevoland MunicipalitiescoreStrategic or Co-development Partner · 1 March 2024Partnership with Almere, Dronten, Lelystad, Noordoostpolder, Urk, and Zeewolde municipalities. Municipalities fund Veilig Thuis and are partners in addressing domestic violence in the region.
• Blijf Groep (Human Trafficking)coreStrategic or Co-development Partner · 1 March 2024Collaboration with Blijf Groep since the launch of the Human Trafficking Advice and Reporting Point in March 2024, including specialized care coordinators for trafficking.
• GGZ Centraal (including Fornhese Jeugd GGZ)coreStrategic or Co-development Partner · 1 May 2019Partnership in the Integraal Crisisteam Flevoland (Integral Crisis Team Flevoland), operational since May 1, 2019. Combines expertise in acute psychiatric issues, domestic violence, sexual violence, confused behavior, and youth and parenting problems.
• GGD FlevolandcoreStrategic or Co-development Partner · 1 May 2019Partner in the Integraal Crisisteam Flevoland, contributing public health expertise to the integrated crisis response system.
• Blijf GroepcoreStrategic or Co-development PartnerParent organization. Veilig Thuis Flevoland is part of Blijf Groep, giving unique direct access to shelter and care expertise unavailable to other Veilig Thuis organizations in the Netherlands.
• Police (Politie)coreStrategic or Co-development PartnerClose collaboration on safety assessments, home ban procedures, and information sharing. Police are key source of reports and partners in crisis intervention.
• ZivversupportingTechnology or IntegrationSecure communication platform used for confidential email exchange with clients. No account required for recipients.
• Tolkcontact TeletolksupportingTechnology or IntegrationService enabling deaf, hard-of-hearing, and speech-impaired individuals to communicate with Veilig Thuis via sign language interpreters and text mediators.
• SafetyNedsupportingStrategic or Co-development PartnerDigital safety expertise organization. Veilig Thuis staff trained by SafetyNed on online safety for domestic violence victims and recognizing technology misuse by abusers.
• Veilig Thuis (National Network)coreStrategic or Co-development PartnerPart of the national Landelijk Netwerk Veilig Thuis comprising 25 regional Veilig Thuis organizations. Coordinates on national platform development and policy.
• Landelijk Netwerk Vrouwenopvang (Valente)supportingStrategic or Co-development PartnerJoint advocacy for addressing domestic violence and femicide through #StopFemicide and #NietEénMeer campaigns.
• Municipality Education ServicessupportingChannel Partner/ Reseller/ DistributorSchools and childcare services that identify and report concerns about children. Key referral source for early intervention.

Scale indicators8 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Fier: Dutch organization providing shelter, treatment, and care for victims of domestic violence, human trafficking, and youth at risk. Closely related service mandate with shelter expertise that complements Veilig Thuis's advice and investigation role.
• Slachtofferhulp Nederland: Dutch national victim support organization providing advice, emotional support, and casework to victims of crime and violence. Directly comparable free-of-charge public service model with similar helpline and digital channels.
• Centrum Seksueel Geweld: Dutch national center for sexual violence offering advice, medical, and forensic services. Comparable statutory health-adjacent service delivery model with similar multidisciplinary teams and 24/7 accessibility, though narrower topical scope.
• Veilig Thuis Amsterdam-Amstelland: Sister regional Veilig Thuis organization serving the Amsterdam-Amstelland safety region with the identical statutory mandate for domestic violence and child abuse advice and reporting. Same legal framework, service model, and national network affiliation.
• Veilig Thuis Gelderland-Midden: Regional Veilig Thuis organization for the Gelderland-Midden region, performing the same statutory advice, reporting, and investigation services. Provides direct regional peer benchmarking for caseload and operating model.
• Veilig Thuis Rotterdam-Rijnmond: Regional Veilig Thuis organization covering the Rotterdam-Rijnmond area, performing the same statutory advice, reporting, and investigation function under identical Dutch legislation. Provides comparable scale and service-mix benchmarking.

Others

• Movisie: Dutch knowledge institute for social development that supports organizations working on domestic violence, child abuse, and related social issues. Adjacent enabling organization providing research, training, and policy support to the Veilig Thuis network.
• Valente: Dutch umbrella association for organizations in mental health, social support, and shelter services including domestic violence providers. Coordinates the Landelijk Netwerk Vrouwenopvang and advocates on femicide and related policy.

Regional players

• Refuge: UK's largest domestic violence charity providing helpline, refuge, and advocacy services. Closest international functional equivalent to Veilig Thuis, operating under a different jurisdiction but with parallel statutory-adjacent service delivery.
• National Domestic Violence Hotline: US-based 24/7 confidential helpline for domestic violence victims with parallel advice, safety planning, and resource referral functions. International functional peer with similar service architecture (hotline + digital + safety planning).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/100083653292346
• LinkedInlinkedin.com/company/veilig-thuis-flevoland

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veilig Thuis Flevoland