Easybots
Easybots SpA is a Chile-based AI company that builds custom AI agentic solutions, primarily virtual assistants, for medium and large Latin American enterprises, integrating them with Salesforce, SAP, and Genesys across customer service, claims, HR, and IT workflows.
- Company typePrivate
- Founded2015
- HeadquartersLas Condes, Chile
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Easybots does
Easybots SpA is a Chilean artificial-intelligence company founded around 2015 and headquartered in Las Condes, Chile, that designs and deploys custom AI agentic solutions for medium and large enterprises. Its core offering centers on AI-powered virtual assistants that can understand, execute, and resolve multi-step tasks autonomously, with native integrations into enterprise platforms including Salesforce (CRM), SAP (ERP), and Genesys (contact center). Solutions are deployed across customer service, claims and collections, supplier assistance, HR, and IT support workflows.
The company's product surface comprises bespoke AI agent development as its main service, supplemented by AI strategy consulting, process automation assessment, system integration, and ongoing support and optimization modules. A separate sub-brand, Aplaid Trust, addresses the security and data-privacy layer of these deployments. Easybots monetizes through project-based implementation fees plus multi-year support and optimization contracts, with pricing quoted per engagement rather than via published tiers. The firm reports no external funding rounds and operates as a founder-led, bootstrapped entity with 1-10 employees.
The go-to-market is a consultative enterprise motion combining field sales targeted at Chilean and broader LATAM enterprises with inside sales driven by website consultation forms. Twelve large enterprise logos are publicly displayed, including Banco Estado, the Chilean tax authority SII, AFP Capital, Molymet, Aguas Andinas, and RedSalud, spanning banking, government, pension, mining, utilities, healthcare, and retail verticals.
Easybots firmographics
Firmographics- Name
- Easybots
- Legal name
- Easybots SpA
- Website
- https://somoseasybots.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Easybots SpA is a Chile-based AI company that builds custom AI agentic solutions, primarily virtual assistants, for medium and large Latin American enterprises, integrating them with Salesforce, SAP, and Genesys across customer service, claims, HR, and IT workflows.
- Ownership category
- akta.pro rank
Easybots industry classification
Industry- Product category
- Enterprise AI Agent Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
- akta.pro secondary industries
- Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI), Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
Keywords
Where Easybots is headquartered
LocationHeadquarters
- HQ city
- Las Condes
- HQ country
- Chile
- HQ region
- Latin America
Markets served
Easybots business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Custom AI Agent Development & Implementation: End-to-end services including design, building, and deployment of bespoke AI agents tailored to specific operational needs. Revenue generated through project-based implementation fees with ongoing support and optimization services.
- Ongoing Support & Optimization: Continuous support, maintenance, and optimization services ensuring AI agents evolve with client business needs, providing recurring revenue through service contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing tailored to client requirements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels2 records
Easybots product offering
Product offeringCore offering
Easybots designs, builds, and deploys custom AI-powered virtual assistants (agents) that autonomously handle multi-step tasks such as customer service, claims management, supplier assistance, HR support, and IT ticket management. The agents integrate natively with enterprise systems including Salesforce, SAP, and Genesys. The company also offers ongoing support, optimization, and a trust and security sub-brand called Aplaid Trust.
Product overview
Easybots is a custom AI agentic solutions company that offers a portfolio of products and services centered on Virtual Assistants (Asistentes Virtuales) as the primary product. The offering architecture consists of Custom AI Agent Development as the core service, complemented by strategic consulting, system integration, process assessment, and ongoing support modules. The company also provides Aplaid Trust as a trust and security sub-brand. Solutions are designed for medium to large enterprises across banking, retail, education, and services sectors, with a focus on automating customer-facing and internal workflows through intelligent agents that connect to existing enterprise systems.
Differentiator
Problem solved
Functional benefit
Products and services
- Asistentes Virtuales (Virtual Assistants)
Companies that use Easybots
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles3 records
Easybots technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability5 records
Feature5 records
Easybots partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- SalesforcecoreIntegration partnership enabling Easybots AI agents to connect with Salesforce CRM platforms, allowing seamless data flow and automated workflows within Salesforce environments for enterprise clients.
- SAPcoreIntegration partnership allowing Easybots virtual assistants to connect with SAP ERP systems, enabling automation of business processes within SAP environments for enterprise resource planning and operational workflows.
- GenesyscoreIntegration partnership with Genesys customer experience platform, enabling Easybots AI agents to enhance customer service operations through Genesys contact center infrastructure with omnichannel capabilities.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Easybots competitors and assessment
Company assessmentDirect peers
- Aivo: Aivo is a Latin American conversational AI company that builds virtual assistants for customer service and sales across banking, retail, and telecom—closely comparable to Easybots' LATAM-focused enterprise agentic solutions.
- UiPath: UiPath is a leading enterprise RPA and AI automation platform that orchestrates multi-step business processes across CRMs, ERPs, and back-office systems—directly overlapping Easybots' autonomous-agent positioning for enterprise workflow automation.
- Yellow.ai: Yellow.ai provides enterprise-grade AI agents for customer support, sales, and HR automation with integrations into CRM/ERP systems, closely matching Easybots' custom AI agent offering for mid-to-large enterprises.
- Inbenta: Inbenta delivers AI-powered customer service automation and virtual assistants for enterprise clients, with a strong presence in banking, retail, and utilities—overlapping Easybots' vertical mix and autonomous-agent approach.
- Kore.ai: Kore.ai builds enterprise conversational and agentic AI platforms for customer service, HR, and IT use cases—directly comparable to Easybots' virtual assistants that automate customer service, HR, and IT ticketing workflows.
Broad incumbents
- Verint: Verint provides AI-powered customer engagement and workforce automation solutions, including virtual agents and contact center AI, overlapping Easybots' customer service and claims management automation use cases.
- Globant: Globant is a large LATAM-headquartered IT services and digital transformation firm that offers enterprise AI and automation engagements, competing with Easybots for enterprise AI agentic services work in the same region.
- Cognizant: Cognizant is a global IT and digital services firm with a sizable enterprise AI and intelligent automation practice, representing the broader incumbent set Easybots competes against for large enterprise transformation deals.
- Genesys: Genesys is a major customer experience platform with its own AI agent capabilities and contact center automation, overlapping Easybots' customer service and Genesys-integrated agentic deployments.
Emerging players
- Moveo.ai: Moveo.ai is a Latin American AI/GenAI startup offering conversational AI agents for customer service automation—competing with Easybots in the same regional enterprise segment but at an earlier commercial stage.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Easybots social profiles
Digital presenceEasybots financial estimates
Financial estimateRevenue estimate
Valuation estimate
Easybots leadership team
Management profileNumber of profiles
Easybots funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Easybots M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Easybots
What does Easybots do?
Easybots designs, builds, and deploys custom AI-powered virtual assistants (agents) that autonomously handle multi-step tasks such as customer service, claims management, supplier assistance, HR support, and IT ticket management. The agents integrate natively with enterprise systems including Salesforce, SAP, and Genesys. The company also offers ongoing support, optimization, and a trust and security sub-brand called Aplaid Trust.
Is Easybots a public or private company?
Easybots is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Easybots founded?
Easybots was founded in 2015. It employs 1 to 10 people.
Where is Easybots based?
Easybots is headquartered in Las Condes, Chile, in the Latin America region.
How does Easybots make money?
Two revenue lines are on record. Custom AI Agent Development & Implementation is the primary driver. The others are ongoing Support & Optimization.
Who are Easybots's main competitors?
Direct peers on record are Aivo, UiPath, Yellow.ai, Inbenta and Kore.ai. Broad incumbents are Verint, Globant, Cognizant and Genesys. Moveo.ai is listed as an emerging player.
Does Easybots have an API?
No public API is recorded for Easybots.
What industry is Easybots in?
Easybots's product category is Enterprise AI Agent Software. Its primary akta.pro industry code is HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent), with a secondary code of BPAEAIAI, Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents). Its NAICS code is 541511 and its SIC code is 7371.