Tenancy

What Tenancy does

Tenancy (legally The Tenancy Practice Service Limited, trading as Tenancy.co.nz and TPS) is a New Zealand-based, privately held software, training and consulting company founded in 2012 that serves property management professionals. The company is headquartered in Auckland, operates a small specialist team of approximately 18 staff, and supports an estimated 4,000 property managers across more than 800 offices organised into three subscription tiers (Business Partner, Elite Partner, Trusted Partner). Its core product is the TPS Portal, which delivers tenancy applications, agreements, a resource hub of more than 900 legal templates, 30+ training courses, tenant and bond management tools, and consulting access for RTA, Healthy Homes and Privacy compliance.

The flagship technology is DragonflyAI, a proprietary AI platform built on a custom algorithm that encodes more than 40 years of applied tenancy law advice from Tenancy's consulting team. DragonflyAI uses formal retrieval pipelines and structured legal reasoning chains to produce multi-layer-validated outputs suitable for Tenancy Tribunal hearings and TCIT audits, and was extended in 2026 with DragonflyAI Tribunal Mode to address AI-generated tenant filings of 800+ pages. Supporting modules include Tenantcheck, Tenancy CRM, eBundle, Book A Viewing Software, Electronic Management Agreement, and a Master Class education programme with leaderboards and awards.

Tenancy makes money primarily through tiered monthly subscription memberships, with ancillary revenue from paid workshops (the 2026 AI Roadshow across 15+ NZ cities), the annual TMC Conference (700+ attendees in 2025), and consulting services. Go-to-market is direct enterprise field sales supported by a Book A Demo funnel, an active content and webinar programme, large in-person events, and integration partnerships with major NZ proptech platforms including MRI Software, Propertyme, MYND, TradeMe and Realestate.co.nz.

Name

Tenancy

Legal name

The Tenancy Practice Service Limited

Website

https://tenancy.co.nz

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Tenancy.co.nz is a New Zealand-based software, training and consulting company that provides subscription-based tools, AI-powered legal guidance (DragonflyAI), and compliance resources to approximately 4,000 property managers across 800+ offices nationwide.

Ownership category

akta.pro rank

Product category

Property Management Software

NAICS

Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Closing Coordination & Transaction Management (Broker/Agent Support) (BPAJAOAH)

akta.pro secondary industry

Residential Investment Property Brokerage (SFR/Small Multifamily) (BPAJAAAE)

Keywords

• Property management software
• Tenancy compliance tools
• AI legal advisory
• Rental training programs
• Tenant screening services

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Membership Subscriptions (Business Partner, Elite Partner, Trusted Partner): Tiered membership programs providing property management firms with core products and services. Business Partner provides foundational access (100+ offices), Elite Partner offers enhanced features for scaling (300+ offices), and Trusted Partner delivers full access to complete suite for sustainable long-term success (400+ offices). Fees are payable in advance on a monthly Membership Period basis.
2. AI Roadshow Workshop Fees: Paid hands-on AI master class workshops with limited seats per location, targeting property management professionals across 15+ New Zealand cities in 2026. University-style tutorials covering AI tools, legal guidance, and property management workflows.
3. Master Class Conference (TMC): Annual Tenancy Master Class Conference held in Auckland, Wellington, and Christchurch with ticket sales, sponsor participation, and award ceremonies. Over 700 attendees across three locations, with winners celebrated on stage.
4. DragonflyAI AI Tool: Core operational intelligence tool for property managers providing accurate validated legal advice, workflow guidance, and decision support. Provided as part of membership tiers.
5. Resource Hub and Education Platform: Access to exclusive library of 900+ resources including clauses, contracts, notices, forms, templates, protocols, training videos, compliance packs, and 30+ courses. Available through TPS Portal membership.
6. Consultancy Services: RTA, Healthy Homes, and Privacy consulting services provided by expert consultants for training, liability, and quality assurance purposes.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels11 records

Core offering

Tenancy.co.nz sells subscription-based property management technology, training, and consulting services to New Zealand property managers and real estate agencies. Its core offering is the TPS Portal membership platform — bundled with DragonflyAI (a proprietary AI legal-advisory tool), a Resource Hub of 900+ tenancy documents, Master Class courses, and consulting — delivered under three monthly tiers (Business, Elite, Trusted Partner) used by 4,000+ property managers across New Zealand.

Product overview

Tenancy.co.nz (The Tenancy Practice Service Limited) operates as a comprehensive property management platform offering a suite of integrated products and services. The core platform includes Total Tenancy Pro, eBundle (tenancy agreements and applications), Total Tenancy Expert, and the TPS Portal for member access. The flagship AI product is DragonflyAI providing operational intelligence with validated legal advice. Supporting modules include Tenantcheck (background checking), Tenancy CRM (lead management), Book A Viewing Software, and Electronic Management Agreement tools. Educational offerings include Master Class with 30+ courses and a Resource Hub with 900+ resources. Consulting services provide RTA, Healthy Homes, and Privacy expertise. The platform serves over 4,000 property management professionals across New Zealand.

Differentiator

Problem solved

Functional benefit

Brands

• DragonflyAI: AI-powered operational intelligence platform for property managers providing legal advice, workflow guidance, and compliance support based on over 40 years of applied tenancy law expertise.
• TPS Portal
• eBundle
• Tenantcheck
• Total Tenancy Pro
• Total Tenancy Expert
• Master Class

Products and services

• DragonflyAI AI-powered operational intelligence platform providing validated legal advice, tribunal guidance, and best practice recommendations for NZ property managers, built on a proprietary algorithm aggregating 40+ years of tenancy consulting expertise. Includes DragonflyAI Tribunal Mode for drafting and reviewing tribunal applications.
• Total Tenancy Pro Primary membership platform providing property managers with access to tenancy management tools, templates, compliance resources, eBundle, and the TPS Portal.
• eBundle Digital tenancy agreements and online tenancy application tool that saves property managers time and ensures RTA compliance.
• Total Tenancy Expert Enhanced membership tier offering advanced features and tools for NZ property management professionals seeking a more complete product suite.
• Tenantcheck Tenant background checking service to assist landlords and property managers in evaluating rental applications.
• Tenancy CRM Customer relationship management tool designed to help property managers acquire more leads and manage rental enquiries.
• Resource Hub Exclusive library of over 900 resources including clauses, contracts, notices, forms, templates, protocols, training videos, and compliance packs available to TPS Portal members.
• Master Class Professional development education program with over 30 courses and hundreds of short training videos covering property management best practices, legislative changes, and certification via leaderboards. Includes the annual TMC Conference.
• Book A Viewing Software Software tool for scheduling and managing property viewings for property managers and letting agents.
• Electronic Management Agreement Digital agreement management tool for property management operations between property managers and property owners.
• Property Management Consulting Services Expert consulting services including RTA, Healthy Homes, and Privacy consultants supporting property managers with training, liability, and quality assurance.
• TPS Portal Client portal (tpsportal.co.nz) providing members with login access to all Tenancy services including tenancy applications, agreements, resource hub, training courses, DragonflyAI, and pet tech and bond management features.

Quantifiable outcome

• Over 4,000 property managers served across New Zealand
• +6 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor.

• MovinghubminorOthersSponsor of TMC 2025 Conference. Movinghub provides moving and relocation services that may integrate with tenancy management workflows.
• PCNZ (Property Council NZ)minorOthersSponsor of TMC 2025 Conference. PCNZ is the professional body for the property industry in New Zealand.
• JB Hi-FiminorOthersSponsor of TMC 2025 Conference.
• Edwards & HardyminorOthersSponsor of TMC 2025 Conference.
• REINZ (Real Estate Institute of NZ)minorOthersSponsor of TMC 2025 Conference. REINZ is the professional body for real estate agents in New Zealand.
• AskyourHRminorOthersSponsor of TMC 2025 Conference. AskyourHR provides HR services that may complement property management business support.
• Giftbox BoutiqueminorOthersSponsor of TMC 2025 Conference.
• TAPI (Tenancy Association of Professionals Inc)minorOthersSponsor of TMC 2025 Conference. TAPI is a tenancy professionals association. TAI Chief Executive Craig Furness participated in the 2026 Meth Regulations Webinar.
• Simply NootropicsminorOthersSponsor of TMC 2025 Conference.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• MRI Software: MRI Software is a global real estate and property management software vendor serving residential and commercial markets. Listed as a Tenancy integration/sponsor partner and competes with Tenancy in the NZ PM market through its broader, multi-vertical suite.
• TradeMe Property: TradeMe is NZ's largest online marketplace and includes a property listings vertical that property managers use to source tenants. Listed as a Tenancy sponsor; comparable as a broad incumbent in the NZ residential property tech stack.

Others

• TAPI (Tenancy Association of Professionals Inc): TAPI is the NZ industry association for tenancy professionals, providing advocacy, training, and standards. Sponsoring Tenancy's TMC Conference and co-presenting webinars — adjacent rather than competitive, but overlapping in training and professional development.

Regional players

• Realestate.co.nz: Realestate.co.nz is the leading NZ residential property listing platform and a Tenancy sponsor. Operates in the same NZ property ecosystem and shares part of the PM customer base, though its core focus is listings rather than PM workflows.
• Bayleys Real Estate (Property Management Division): Bayleys is a major NZ real estate agency with a property management division that would be a typical Tenancy customer. Comparable as a large NZ enterprise PM operator rather than a tech competitor.

Direct peers

• PropertyMe: PropertyMe is a cloud-based property management software platform widely used by NZ and Australian property managers. Directly comparable to Tenancy's Total Tenancy Pro and is also listed as a Tenancy integration partner, making it both a competitor and a distribution channel.
• Console Australia (Console PayProp): Console / PayProp provides trust accounting and property management software for residential property managers across Australia and New Zealand. Competes for the same PM customer wallet with workflow automation and trust accounting, adjacent to Tenancy's compliance and tenancy management focus.
• MYND (Property Management Software): MYND is a NZ-focused property management software provider for residential property managers. Directly comparable to Tenancy's TPS Portal and Total Tenancy Pro and is also a mutual integration partner.

Emerging players

• Re-Leased: Re-Leased is a NZ-origin commercial property management software provider that has expanded into residential workflows. Comparable in customer base (NZ PMs) and SaaS delivery model, but primarily focused on commercial real estate.
• InspectRE (Re-Inspect / Inspection software): InspectRE provides property inspection and reporting software widely used by NZ property managers for entry, routine, and meth inspections. Comparable as a specialized compliance/inspection layer in the same NZ PM tech stack as Tenancy.

Market position

Strengths5 records

Competitive moat6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Tenancy.co.nz
• LinkedInlinkedin.com/company/tenancy-co-nz
• Instagraminstagram.com/tenancy.co.nz

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tenancy