Kross Booking

What Kross Booking does

Kross Booking, operated by Solutions Plus s.r.l., is a cloud-based hospitality software suite built on a single codebase that combines a Property Management System (PMS), a Channel Manager, and a Booking Engine in one product. The platform is 100% web-based, requires no installation, and is accessible from any browser or via native iOS and Android applications. It targets Italian accommodation properties ranging from B&Bs and holiday apartments to seasonal hotels, family-run hotels, business hotels, luxury hotels and SPAs, and large hotel chains. Core platform functions include real-time two-way XML synchronization with major OTAs (Booking.com, Expedia, Airbnb, Ctrip) to prevent overbooking, a direct booking engine integrated into the property website, PayPal payment processing with optional pre-authorization at check-in, automatic submission of guest registration forms to the Italian Police portal AlloggiatiWeb, automatic ISTAT tourism statistics reporting, and multi-property management from a unified planner.

Revenue is generated primarily through per-room SaaS subscriptions billed monthly, with the Basic tier (PMS only) starting at EUR 4/month per unit and the Premium tier (full suite) starting at EUR 6/month per unit, each requiring a minimum of three rooms and with no activation, training, or contractual commitment. A complementary hardware-rental product, the KDoor smart-lock and self-check-in module, is offered at EUR 29/month and requires an active Kross Booking subscription. Larger properties with 20 or more units receive customized quotes, while SMB and mid-market customers are acquired via a product-led growth motion: a 30-day free trial with no credit-card requirement, accessible from the website in four languages (Italian, English, Spanish, French). The sales team operates locally across Italy, Spain, France, and Switzerland, supported by an in-app live chat and 24/7 assistance, with content marketing through a blog and SEO-driven multilingual site as the primary top-of-funnel channels.

The operating entity is a privately held, founder-led Italian limited company headquartered in Bari (Str. Prov. Bitonto - Aerop. Palese, 28), founded in 2016, with a disclosed headcount band of 1-10 employees. No external institutional investors, parent companies, or funding rounds are disclosed in the source material. The customer base is anchored in Italy and reaches into select Southern European markets, with ERP integrations (Zucchetti, Team System, SAP Business ONE, Microsoft Dynamics) supporting entry into the large-hotel and chain segment beyond the SMB core.

Name

Kross Booking

Legal name

Solutions Plus s.r.l.

Website

https://krossbooking.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Kross Booking (Solutions Plus s.r.l.) is a privately held Bari, Italy-based SaaS company providing a unified cloud PMS, Channel Manager, and Booking Engine to B&Bs, holiday apartments, and hotels primarily in Italy with extensions into Spain, France, and Switzerland, priced per-room monthly from EUR 4-6.

Ownership category

akta.pro rank

Product category

Hospitality Property Management Software

NAICS

Travel Arrangement and Reservation Services (5615)

akta.pro primary industry

Revenue Management, Pricing & Channel Management (THAMAKAH)

akta.pro secondary industries

Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE), Travel Management & Booking Infrastructure (GDS/Channel Managers/Booking APIs) (BPAMAIAO), Payments, Billing & Invoicing (THALACAJ)

Keywords

• Cloud property management
• Hotel booking software
• Channel manager software
• Vacation rental software
• Hospitality management platform

Headquarters

HQ city

Bari

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain, Operations

Revenue model

1. SaaS Subscription - Basic Tier: Monthly subscription per room/unit for core PMS functionality excluding Channel Manager and Booking Engine. Minimum 3 rooms required. No activation or training costs.
2. SaaS Subscription - Premium Tier: Monthly subscription per room/unit including full PMS + Channel Manager + Booking Engine. Minimum 3 rooms required. Custom pricing for 20+ room properties.
3. KDoor Smart Lock Hardware: Monthly rental of smart lock hardware and guest portal service starting from €29/month. Requires active Kross Booking subscription with Guest Portal enabled.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Kross Booking provides a 100% cloud-based, all-in-one hospitality management platform that combines a Property Management System (PMS), Channel Manager, and Booking Engine in a single integrated codebase. The solution manages reservations, guest data, accounting documents, housekeeping, and multi-property operations for hotels, B&Bs, and vacation rentals. It includes automatic Italian regulatory compliance (AlloggiatiWeb guest registration, ISTAT statistics), real-time two-way OTA synchronization (Booking.com, Expedia, Airbnb, Ctrip), PayPal payment processing, and native mobile applications, with an optional KDoor smart lock hardware add-on for self check-in automation.

Product overview

Kross Booking is an all-in-one cloud-based hospitality management platform consisting of three core integrated modules: PMS (Property Management System), Channel Manager, and Booking Engine. The platform is designed for accommodation properties of all sizes, from small B&Bs to large hotel chains. An optional add-on called KDoor provides smart lock and self check-in hardware solutions. The system integrates with major OTAs (Booking.com, Expedia, Ctrip), payment processors (PayPal), and Italian government compliance systems (AlloggiatiWeb, ISTAT). A mobile app for iOS and Android extends functionality for on-the-go property management.

Differentiator

Problem solved

Functional benefit

Brands

• KDoor: Self Check-in and Smart Lock solution that automates check-in operations and access to apartments, integrated with Kross Booking.

Products and services

• Kross Booking PMS 100% cloud-based Property Management System for hotels and accommodation properties. Manages reservations, guest data, accounting documents, housekeeping, parking, and multi-property operations. Designed for hotels, B&Bs, and vacation rentals of all sizes.
• Kross Booking Channel Manager Real-time distribution management system connecting to major OTAs including Booking.com, Expedia, Airbnb, and Ctrip. Automatically synchronizes availability and rates via 2-way XML to avoid overbooking. Part of the Premium subscription tier.
• Kross Booking Booking Engine Direct online booking system integrated into property websites. Enables commission-free reservations with PayPal payments, online check-in, package management, and discount codes. Eliminates OTA intermediary commissions.
• KDoor

Quantifiable outcome

• Direct bookings eliminate OTA commission costs that can reach 15-20%
• +1 more outcomes

Named customers1 record

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• PayPalcoreTechnology or IntegrationPayment processing integration allowing real-time payments and credit card acceptance. Supports pre-authorization model where charges occur only at check-in. Critical for direct booking payment collection.
• Booking.comcoreTechnology or IntegrationXML 2-way connection for real-time availability and rate synchronization. One of the primary OTAs for Italian hospitality properties.
• ExpediacoreTechnology or IntegrationXML 2-way connection for real-time availability and rate synchronization with Expedia's network.
• AirbnbcoreTechnology or IntegrationExtranet integration for managing Airbnb listings. Guest data flows back to Kross for unified management.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cloudbeds: Cloudbeds is a leading all-in-one hospitality SaaS combining PMS, channel manager, and booking engine for hotels and hostels globally. Highly comparable product scope and SMB/mid-market focus.
• Beds24: Beds24 offers a combined PMS, channel manager, and booking engine targeted at small hotels, B&Bs, and vacation rentals. Comparable product breadth and SMB pricing model.
• Little Hotelier: Little Hotelier provides PMS, channel manager, and booking engine specifically for small hotels, B&Bs, and guesthouses. Directly comparable SMB-focused positioning and integrated suite.
• RoomKey PMS: RoomKey is a cloud-based PMS with integrated booking engine and channel management for small to mid-size hotels. Comparable integrated hospitality platform targeting independent properties.
• Hostaway: Hostaway is a vacation rental property management platform with channel manager, PMS, and direct booking tools for professional short-term rental managers. Comparable end-to-end offering for vacation rentals.
• Lodgify: Lodgify is a vacation rental SaaS with website builder, booking engine, and channel manager for hosts and property managers. Comparable integrated suite for short-term rental hosts.
• SiteMinder: SiteMinder is a channel manager and hotel commerce platform connecting properties to OTAs and direct booking channels. Direct overlap with Kross's Channel Manager and Booking Engine modules.
• Mews: Mews is a modern cloud-native PMS with integrated payments, channel manager, and booking engine capabilities for hotels and hospitality groups. Direct competitor in the integrated hospitality OS category.

Regional players

• HotelRunner: HotelRunner is a hospitality platform offering PMS, channel manager, and booking engine to small properties, with strong presence in Turkey and emerging markets. Comparable product, different geographic anchor.

Others

• Booking.com Connectivity Partner ecosystem: Booking.com's connectivity/API ecosystem enables software partners like Kross to integrate and access distribution. Kross relies on these APIs and partner terms for its channel manager value proposition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/krossbooking

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kross Booking