What Olleh.ai does

Olleh.ai, founded in 2023 and headquartered in Lahore, Pakistan, is a B2B SaaS platform that provides AI-powered voice agents and conversational AI tools for automating customer calls and support across multiple industries. Its product suite centers on an AI Voice Assistant supported by conversational AI, speech recognition, NLP, voice automation, and AI call center capabilities, with adjacent solutions including AI chatbots, AI transcription, AI receptionist, AI concierge, AI front desk assistant, AI appointment booking, and AI answering service. The platform is positioned as multimodal, combining voice, text, and omnichannel customer service workflows, and targets 12+ verticals including healthcare, banking, real estate, hospitality, e-commerce, education, telecom, utilities, and home services.

The underlying technology stack comprises speech recognition, natural language processing, voice automation, and generative AI for dynamic response generation, with autonomous multi-step agent capabilities for handling end-to-end interactions such as property inquiries, loan support, telecom troubleshooting, and healthcare scheduling without human intervention. The platform is marketed as offering 24/7 availability, scalability for concurrent calls, and vertical-specific pre-built solutions intended to reduce customization requirements. The go-to-market is sales-led with direct enterprise outreach, demo-based selling, and quote-based custom pricing.

The business model is subscription/recurring SaaS with monthly billing and enterprise custom pricing tiers, though no public pricing is disclosed. Marketing is primarily driven through an SEO-optimized website targeting vertical-specific voice AI keywords, supported by content marketing. The company has not disclosed funding rounds, named customers, management team details, partnerships, patents, certifications, or revenue figures, and operates with a headcount of 11-50 employees.

Name

Olleh.ai

Website

https://olleh.ai

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

Olleh.ai is a Pakistan-based B2B SaaS platform offering AI-powered voice agents and conversational AI for automating customer calls across 12+ verticals including healthcare, banking, real estate, hospitality, and e-commerce, sold via subscription-based enterprise pricing.

Ownership category

akta.pro rank

Product category

Conversational AI Platform

NAICS

Telemarketing Bureaus and Other Contact Centers (561422), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industry

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

Keywords

• AI voice agents
• Conversational AI platform
• AI call center
• Voice automation software
• Customer service AI

Headquarters

HQ city

Lahore

HQ country

Pakistan

HQ region

Asia

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. AI Voice Agent Platform: Subscription-based SaaS platform providing AI voice agents for customer calls and support automation across multiple industries including healthcare, banking, real estate, hospitality, e-commerce, education, telecom, and utilities. The platform likely operates on a subscription model with pricing based on usage volume, call minutes, or tiered plans tailored to enterprise needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Olleh.ai is a B2B SaaS platform that provides AI-powered voice agents and conversational AI solutions to automate customer calls and support across 12+ industries including healthcare, banking, real estate, hospitality, e-commerce, education, and telecom. The platform leverages speech recognition, NLP, and voice automation to deliver 24/7 intelligent voice-based customer interactions, including AI receptionists, AI concierges, AI call centers, and industry-specific virtual assistants.

Product overview

Olleh.ai is an AI-powered voice agent and customer service platform that offers a unified suite of conversational AI solutions. The core products include AI Voice Assistant, Conversational AI, AI Chatbot, and Voice Automation technologies, which are complemented by specialized solutions such as AI Call Center, AI Receptionist, AI Concierge, and AI Appointment Booking System. These products work together as an integrated platform enabling businesses to automate customer interactions across voice, chat, and omnichannel communication. The technology stack includes Speech Recognition, Natural Language Processing, and Voice Automation as foundational capabilities, with AI Transcription providing documentation support. Solutions are tailored for specific industries including healthcare, banking, e-commerce, real estate, hospitality, education, telecommunications, and travel.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Voice Assistant
• Conversational AI
• AI Chatbot
• AI Call Center
• AI Receptionist
• AI Concierge
• AI Front Desk Assistant
• AI Answering Service
• AI Transcription

Quantifiable outcome

• 24/7 availability enabling businesses to handle customer calls around the clock without human staffing requirements
• +3 more outcomes

Segments8 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature8 records

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Cresta: Cresta provides AI agents and real-time agent assistance for contact centers, with a focus on voice-based customer service automation. Comparable to Olleh.ai's AI Call Center and voice automation capabilities.
• Synthflow: Synthflow offers a no-code AI voice agent platform for sales and customer support automation. Directly comparable to Olleh.ai's subscription-based AI voice agent SaaS model.
• Yellow.ai: Yellow.ai offers a multi-channel conversational AI platform with voice and chat automation for enterprise customer support across banking, retail, healthcare, and hospitality — directly overlapping with Olleh.ai's offering.
• Kore.ai: Kore.ai provides an enterprise conversational AI platform with voice and chat agents for customer service, banking, and healthcare workflows. Highly comparable to Olleh.ai in product scope and vertical targeting.
• PolyAI: PolyAI builds enterprise voice AI agents for customer service, handling inbound calls end-to-end across industries including healthcare, hospitality, financial services, and retail — a direct competitor to Olleh.ai's AI voice agent platform.
• Voiceflow: Voiceflow is a conversational AI design and deployment platform for voice and chat agents used by enterprises and contact centers. Competes with Olleh.ai's platform for building and deploying conversational AI workflows.
• Bland AI: Bland AI provides AI phone agents for enterprise sales, support, and operations, focusing on autonomous voice interactions. Closely comparable to Olleh.ai's AI voice agent and call automation capabilities.
• Replicant: Replicant builds autonomous voice AI agents that resolve customer service calls across industries such as insurance, healthcare, and home services. Directly comparable to Olleh.ai's AI voice agent and answering service products.

Broad incumbents

• Google Cloud Contact Center AI: Google's CCAI offers conversational AI for contact centers, including virtual agents and agent assist, as part of its broader cloud portfolio. A broad incumbent that overlaps with Olleh.ai's AI call center capabilities.
• AWS Connect: Amazon Connect is a cloud contact center service with integrated AI-powered self-service and analytics. A broad incumbent in the same space, offering voice automation capabilities that overlap with Olleh.ai's platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Olleh.ai