What Training Services Australia does

Training Services Australia (TSA) is a privately-held Registered Training Organisation (RTO No. 1984) founded in Perth in 1996, providing nationally recognised vocational education and training under the Australian Qualifications Framework. The company focuses on three pillars: Training and Assessment (notably Certificate IV in Training and Assessment TAE40122 and field-based training), Leadership and Management (Certificate IV in Leadership and Management BSB40520), and Work Health and Safety (Certificate IV in WHS BSB41419, plus HSR, statutory supervisor, and DEMIRS exam prep courses). TSA is the largest Health and Safety Representative training provider in Western Australia, training 1,214 people in 2023/24 (over 23% of all new WA HSRs) and 1,294 in 2022/23, and holds 32% share of WA HSR refresher participants.

The technology stack centres on the SmoothLMS e-learning platform for self-paced online course delivery, complemented by a proprietary online assessment portal (trainingservicesaustraliawa-au.assessapp.com) that handles assessment task distribution, evidence submission, extension requests, and outcome notifications. Face-to-face training is delivered at three Perth venues: the Mount Lawley headquarters (U3/799 Beaufort St), Jandakot via an ERGT venue partnership, and Joondalup via an Edith Cowan University campus partnership. An online enrolment system with integrated payment processing supports direct customer acquisition.

Revenue is generated primarily through per-seat unit pricing on public workshop enrolments (courses priced $363-$4,200), self-paced online courses ($165-$385), and negotiated corporate in-house training delivered at client premises across Australia and internationally. Customers span individual learners enrolling via the online portal, mining and resources employers requiring statutory compliance training, Commonwealth-regulated organisations accessing Comcare-approved HSR training, and internal trainers pursuing Certificate IV qualifications. Marketing is predominantly sales-led via the company website, course calendars, and dedicated training advisors, with supporting social media presence on Facebook and LinkedIn.

Name

Training Services Australia

Legal name

Training Services Australia

Website

https://tsa-wa.com.au

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Training Services Australia is a Perth-based Registered Training Organisation (RTO No. 1984) founded in 1996 delivering nationally recognised vocational training in WHS, leadership, and training & assessment, with specialisation in WA mining-sector statutory compliance and the largest share of WA HSR training at over 23%.

Ownership category

akta.pro rank

Product category

Vocational Education and Training

NAICS

Technical and Trade Schools (6115), Technical and Trade Schools (61151), Professional and Management Development Training (61143), Educational Support Services (611710)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Training Delivery Services (Onsite/Virtual Instruction, Workshops, Coaching) (BPAEANAN)

akta.pro secondary industries

Train-the-Trainer & Instructor Enablement Services (BPAEANAL), Technical & Digital Skills Training (BPACANAB), Operations, Supply Chain & Logistics Management Schools (EDAHAHAF)

Keywords

• Vocational education training
• Workplace health safety
• Leadership management courses
• Mining safety certification
• Registered training organisation

Headquarters

HQ city

Mount Waverley

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Public Workshop Training: Face-to-face training delivered at TSA's training venues in Perth (Mount Lawley, Jandakot, Joondalup) and major capital cities. Participants pay per course or per module with prices ranging from $363 to $4,200 depending on course duration and content. Payment is processed via EFT or credit card with invoicing.
2. Online/E-Learning Courses: Self-paced online courses delivered through SmoothLMS. Individual course prices include SRMS at $209, Assessment Refresher at $175, Beneath the Hard Hat at $165, and DEMIRS Exam Prep Online at $385. Volume pricing available for large corporate enrolments.
3. In-House Corporate Training: Client-specific training delivered at client premises or TSA facilities exclusively for client personnel. Special rates negotiated for corporate clients. Includes WHS training, leadership programs, and statutory supervisor courses tailored to organisational needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Training Services Australia is an ASQA-registered Registered Training Organisation (RTO No. 1984) that delivers nationally recognised vocational qualifications and non-accredited professional development courses in three specialisations: Training and Assessment, Leadership and Management, and Work Health and Safety. The company delivers classroom workshops at Perth venues and client premises across Australia and internationally, alongside self-paced online courses via its SmoothLMS e-learning platform, with a particular focus on Statutory Supervisor training for the WA mining sector under Schedule 26 and Health and Safety Representative training accredited by WorkSafe WA and Comcare.

Product overview

Training Services Australia is a Registered Training Organisation (RTO No. 1984) providing vocational education and training services primarily in Western Australia. The company's portfolio consists of nationally recognised qualifications (Certificate IV in Training and Assessment, Certificate IV in Leadership and Management, Certificate IV in Work Health and Safety) and non-accredited professional development courses. The offerings include a core e-learning platform for self-paced online delivery, an online assessment portal for post-course assessment management, and classroom-based training at multiple Perth venues. The company specialises in three main areas: Training and Assessment, Leadership and Management, and Work Health and Safety (including statutory supervisor training for the mining sector).

Differentiator

Problem solved

Functional benefit

Products and services

• Certificate IV in Training and Assessment (TAE40122) A nationally recognised qualification for those delivering training and assessment in vocational education and training contexts, covering competencies required to plan, deliver, and assess training programs. For aspiring and current vocational trainers and assessors.
• Certificate IV in Leadership and Management (BSB40520)

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered minor and core.

• ERGT (Jandakot)minorOthersERGT provides training venue facilities in Jandakot, WA where TSA delivers public workshops for various courses including Health and Safety Representative training and Statutory Supervisors courses. TSA pays to use ERGT's facilities for course delivery.
• Edith Cowan University (ECU) Joondalup CampusminorOthersECU's Joondalup Campus provides training venue facilities where TSA delivers public workshops. TSA conducts Health and Safety Representative Refresher courses and other programs at this venue. This partnership provides access to university facilities for TSA's public training schedule.
• WorkSafe WAcoreStrategic or Co-development PartnerTSA's Health and Safety Representative training course is accredited by the Work Health and Safety Commission in accordance with the Work Health and Safety Act (WA) 2020. TSA is the largest HSR training provider in WA with over 23% market share. The course covers Work Health and Safety (General) Regulations 2022 and Work Health and Safety (Mines) Regulations 2022.
• ComcarecoreStrategic or Co-development PartnerTSA's Comcare Health and Safety Representative training course is approved by Comcare for organisations regulated under the Commonwealth Work Health and Safety Act 2011. The 5-day workshop duration is mandated by Comcare. TSA delivers this approved training for Commonwealth-sector organisations.
• DEMIRS (Department of Energy, Mines, Industry Regulation and Safety)coreStrategic or Co-development PartnerDEMIRS administers statutory examinations for mining sector positions including Site Senior Executive, Exploration Manager, Statutory Supervisor, and Underground Manager. TSA's Exam Preparation Course prepares candidates for these DEMIRS-administered examinations on mining health and safety laws.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• SafetyCulture: Australian-headquartered tech-enabled workplace safety and training platform with iAuditor and connected learning modules. An emerging adjacent player bringing software-led delivery to the same WHS and training market TSA serves via traditional classroom and LMS delivery.

Direct peers

• AlertForce: National Australian RTO specialising in WHS, mining, and construction safety training. Directly comparable to TSA on HSR, White Card, and WHS certificate offerings, with a stronger online course catalog and broader geographic reach.
• ERGT Australia: Perth-based safety and emergency response training provider delivering WHS, confined space, and resources-sector training. TSA actually pays ERGT to use the Jandakot venue, indicating ERGT is both a venue partner and a direct competitor for the same WA mining/safety customer base.
• Site Skills Training: Australian RTO delivering nationally recognised WHS, mining, and high-risk work training across multiple states. Direct competitor to TSA in statutory supervisor, HSR, and WHS certificate courses, with a broader multi-state footprint but less WA-specific mining focus.
• Pinnacle Safety and Training: Australian safety training provider delivering WHS, confined space, and mining induction courses nationally. Comparable to TSA on workplace safety curriculum and accredited course delivery, though with less depth in mining statutory supervisor specialisation.
• St John Ambulance Western Australia: WA's primary first-aid and workplace safety training provider, offering HSR-adjacent and emergency response courses. Competes with TSA for the same WA workplace safety training budget, particularly from corporate clients bundling first-aid and WHS training.

Broad incumbents

• Vector Solutions: US-listed broad safety and workforce training platform serving multiple industries with online compliance training. A broader incumbent offering overlapping WHS and leadership training as part of a much larger enterprise-focused portfolio, not specialising in Australian mining statutory requirements.

Regional players

• Edith Cowan University (ECU) - VET Operations: Joondalup venue partner that also delivers vocational education and short courses in WA. An adjacent institutional provider with overlapping scope in management and WHS-adjacent training, primarily competing in the same WA region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/pages/Training-Services-Australia/7248226173
• LinkedInau.linkedin.com/company/training-services-australia

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Training Services Australia