Cuscapi
Cuscapi Berhad provides point-of-sale, back-office, and management software — including the cloud-native C360Engage and on-premise Transight suites — to enterprise food and beverage chains across nine Southeast Asian countries and China, with adjacent automotive dealer and document-management products.
- Company typePublic
- Founded1978
- HeadquartersShah Alam, Malaysia
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Cuscapi does
Cuscapi Berhad is a Bursa Malaysia ACE Market-listed enterprise software company that originated in 1978 as DTS (Malaysia) Sdn Bhd and was previously known as Datascan Berhad before its 2018 rebrand. The company specializes in point-of-sale and management software for the food and beverage industry, offering a legacy on-premise suite branded Transight alongside a cloud-native platform, C360Engage, and a separate automotive product line that includes the GENPACX dealer management system and an electronic document management system (EDMS) used with government agencies.
Operationally, Cuscapi serves enterprise customers across nine countries in Southeast Asia and China, with a customer roster that includes major multinational and regional QSR brands such as KFC, Jollibee, Pizza Hut, and Old Town White Coffee. The go-to-market is an enterprise field-sales model with on-the-ground support coverage that matches the multi-country footprint, and the technology stack is increasingly anchored on partnerships with global hyperscalers (AWS, Alibaba Cloud) and delivery aggregators (Grab, Foodpanda).
The business model is built on a mix of software licensing and subscription, professional services for implementation and integration, and hardware sales tied to POS deployments. Pricing is enterprise-anchored with recurring maintenance and cloud subscription layers built on top of perpetual and term-based licenses, creating a multi-element revenue stream that is distributed across a moderately concentrated set of large chain accounts in F&B, with an emerging contribution from automotive.
Cuscapi firmographics
Firmographics- Name
- Cuscapi
- Legal name
- Cuscapi Berhad
- Website
- https://cuscapi.com
- Company type
- Public
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Cuscapi Berhad provides point-of-sale, back-office, and management software — including the cloud-native C360Engage and on-premise Transight suites — to enterprise food and beverage chains across nine Southeast Asian countries and China, with adjacent automotive dealer and document-management products.
- Ownership category
- akta.pro rank
Cuscapi industry classification
Industry- Product category
- Enterprise F&B and Automotive Business Management Software
- NAICS
- Software Publishers (51321), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Technology, Software & IT Services (FSABACAJ)
- akta.pro secondary industry
- Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)
Keywords
Where Cuscapi is headquartered
LocationHeadquarters
- HQ city
- Shah Alam
- HQ country
- Malaysia
- HQ region
- Asia
Offices11 records
Markets served
Cuscapi business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licensing and Subscription: Cuscapi generates revenue through licensing of its C360Engage cloud POS platform and Transight on-premise F&B management solutions to restaurants and hospitality businesses.
- Automotive Software Solutions: Revenue from GENPACX and EDMS automotive business management solutions targeting dealers, distributors, and automotive manufacturers.
- Professional Services: Consulting services and implementation support for business management solutions across various industries.
- Hardware Sales: Sale of POS hardware and peripheral products through partners like SUNMI and Flex to support software deployments.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
Cuscapi product offering
Product offeringCore offering
Cuscapi sells enterprise business management software for the F&B and automotive industries. Its F&B portfolio comprises the cloud-based C360Engage omni-channel POS platform and the on-premise Transight F&B management suite, covering front-of-house ordering, kitchen display, inventory, loyalty, franchise/multi-property management, promotion management and integrated payments. Its automotive portfolio comprises the GENPACX collaboration platform and the EDMS web-based dealer management system linking assemblers, distributors and dealers with government agencies for e-Eksais, NIK and e-Daftar processes.
Product overview
Cuscapi offers a dual-track product portfolio spanning F&B and automotive industries. In F&B, the company provides two distinct platforms: C360Engage (cloud-based, hybrid cloud architecture with real-time analytics and offline capability) and Transight (on-premise comprehensive suite). Both share similar modular architectures including Main POS, Kitchen Display System (KDS), Diner App, E-Menu, E-Waiter, Kiosk, Number Caller, Boss App, Inventory Management, Promotion Engine, and Integrated Payment. C360Engage additionally features QR code-based self-ordering via customer smartphones. For the automotive sector, Cuscapi offers GENPACX (collaboration and exchange platform for dealers and suppliers) and EDMS (web-based dealer management connecting with government agencies for e-Eksais, NIK, and e-Daftar). The F&B solutions target quick service restaurants through enterprise franchises, while automotive products serve manufacturers, distributors, and dealer networks.
Differentiator
Problem solved
Functional benefit
Brands
- C360Engage: Integrated POS platform for F&B operators providing omni-channel customer engagement via cloud technology. Includes inventory management, KDS, delivery, waiter app, diner app, eMenu, kiosk, and boss app modules.
- Transight
- GENPACX
- EDMS
Quantifiable outcome
- Reduced operational costs through digital ordering and self-service
- +2 more outcomes
Companies that use Cuscapi
Customer profileNamed customers27 records
Segments3 records
Ideal customer profiles2 records
Cuscapi technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature9 records
Cuscapi partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- GrabcoreFood delivery partnership enabling restaurants using Cuscapi solutions to integrate with Grab's delivery service, extending customer reach through Malaysia's fastest growing food delivery platform.
- FoodpandacoreFood delivery integration bringing food delivery services into restaurant everyday operations, expanding their digital presence and delivery capabilities.
- iPay88coreRegional Payment Gateway Provider integration enabling acceptance of multiple payment methods across Southeast Asia without requiring individual merchant rate negotiations.
- PayHalalcoreShariah-compliant Islamic payment gateway integration facilitating halal payment transactions by eliminating Riba' and Gharhar for Muslim customers.
- SUNMIcoreIntelligent hardware solutions provider offering Android-based commercial POS hardware including tablets and terminals for restaurant deployments.
- AWScoreCloud infrastructure partnership providing scalable cloud hosting for C360Engage platform with 30%+ market share in cloud infrastructure.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Cuscapi competitors and assessment
Company assessmentDirect peers
- Clover (Fiserv): Clover is a cloud-based POS platform by Fiserv offering business management, payments, and hardware solutions for restaurants and retail SMBs. Competes directly with Cuscapi in F&B POS with strong app marketplace ecosystem.
- Lightspeed Restaurant: Lightspeed provides cloud-based POS solutions for restaurants, retailers, and golf operators with integrated payments and eCommerce. Directly competes with Cuscapi's enterprise F&B offerings, particularly targeting multi-location chains.
- Toast: Toast is a leading cloud-based POS platform purpose-built for the restaurant industry, serving full-service and quick-service restaurants with payments, operations, and digital ordering capabilities. Direct competitor to Cuscapi's C360Engage in the F&B POS category with similar modular architecture.
- Square (Block): Square, part of Block Inc., provides POS hardware and software solutions for restaurants and small businesses with integrated payments, online ordering, and analytics. Competes with Cuscapi in the SMB F&B segment with expanding international presence.
- TouchBistro: TouchBistro is an iPad-based POS system designed specifically for restaurants, including fine dining, casual dining, and quick-service establishments. Comparable to Cuscapi in F&B focus with multi-location restaurant management features.
- eZee Absolute: eZee Absolute is a cloud-based restaurant POS and management software serving hotels, restaurants, and chains globally with strong presence in Asia-Pacific markets. Direct comparable to Cuscapi's Transight and C360Engage offerings.
Regional players
- Sapaad: Sapaad is a cloud-based restaurant POS and management platform headquartered in the Middle East with strong presence across Southeast Asia including Malaysia, Singapore, and the Philippines. Direct overlap with Cuscapi's C360Engage and Transight product lines for F&B operators across the same regional markets.
Broad incumbents
- Oracle Micros: Oracle MICROS provides enterprise POS and back-office solutions for hospitality, food service, and retail globally. As a broad incumbent in hospitality technology, it competes with Cuscapi for large multinational F&B chain deployments similar to KFC and Pizza Hut.
- NCR Voyix: NCR Voyix provides POS and commerce solutions for restaurants and retail enterprises worldwide. As a broad incumbent, it competes with Cuscapi for enterprise F&B chain deployments with comparable multi-location management capabilities.
Emerging players
- Rezku POS: Rezku is a cloud-based POS system designed for bars, restaurants, and pizzerias with integrated online ordering and kitchen display. Represents an emerging cloud-native competitor targeting similar F&B segments as Cuscapi's smaller operator offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Cuscapi social profiles
Digital presenceCuscapi financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cuscapi leadership team
Management profileNumber of profiles
Profiles5 records
Cuscapi funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cuscapi M&A and investment
M&A and investmentM&A1 record
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cuscapi
What does Cuscapi do?
Cuscapi sells enterprise business management software for the F&B and automotive industries. Its F&B portfolio comprises the cloud-based C360Engage omni-channel POS platform and the on-premise Transight F&B management suite, covering front-of-house ordering, kitchen display, inventory, loyalty, franchise/multi-property management, promotion management and integrated payments. Its automotive portfolio comprises the GENPACX collaboration platform and the EDMS web-based dealer management system linking assemblers, distributors and dealers with government agencies for e-Eksais, NIK and e-Daftar processes.
Is Cuscapi a public or private company?
Cuscapi is a public company. It is classified as public and is currently operating.
When was Cuscapi founded?
Cuscapi was founded in 1978. It employs 101 to 250 people.
Where is Cuscapi based?
Cuscapi is headquartered in Shah Alam, Malaysia, in the Asia region.
How does Cuscapi make money?
Four revenue lines are on record. Software Licensing and Subscription is the primary driver. The others are automotive Software Solutions, professional Services and hardware Sales.
Who are Cuscapi's main competitors?
Direct peers on record are Clover (Fiserv), Lightspeed Restaurant, Toast, Square (Block), TouchBistro and eZee Absolute. Sapaad is listed as a regional player. Broad incumbents are Oracle Micros and NCR Voyix. Rezku POS is listed as an emerging player.
Does Cuscapi have an API?
No public API is recorded for Cuscapi.
What industry is Cuscapi in?
Cuscapi's product category is Enterprise F&B and Automotive Business Management Software. Its primary akta.pro industry code is FSABACAJ, Technology, Software & IT Services, with a secondary code of BPAEAOAI, Endpoint & Mobile Asset Management (UEM/MDM Asset Controls). Its NAICS code is 51321 and its SIC code is 7372.