Virtually Assistant
Virtually Assistant is a Philippines-based virtual assistant services company founded in 2009, delivering human-driven administrative, marketing, creative, and technical support to global SMBs through a usage-based bucket-hour pricing model.
- Company typePrivate
- Founded2009
- HeadquartersDigos, Philippines
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Virtually Assistant does
Virtually Assistant is a Philippines-based virtual assistant services company founded in 2009 in Davao City by Joan Paloma, with Mark Anthony Paloma as Co-Founder. The firm operates with a team of 50+ professionals delivering human-driven support across three categories: general administrative support (inbox management, research, data entry, transcription, scheduling), marketing and promotions (social media management, on-page and off-page SEO, email outreach, LinkedIn prospecting, lead mining, online reputation management), and creative/technical services (graphic design, video editing, branding, WordPress customization, website hosting setup). It serves horizontal SMB customer segments including entrepreneurs, coaches, consultants, marketing agencies, medical professionals, and senior executives.
The company monetizes through a usage-based bucket-hour pricing model with eight tiers (Trial $12/hr to Extreme $4.50/hr), non-expiring hours, bonus hours at higher tiers, and no monthly commitment or long-term contract. The technology stack is conventional and operational rather than proprietary: project management tools, email, Slack, Skype, and standard business software, with no disclosed API, SDK, mobile app, or proprietary platform. GTM is sales-led via the company website (virtuallyassistant.com), supported by email and LinkedIn outreach, organic social presence on Facebook and LinkedIn, and testimonials/referrals.
Over 17+ years the company reports serving 500+ businesses globally with a self-reported 98% success rate. It is privately held, bootstrapped, and founder-owned, with no external institutional investors, funding rounds, acquisitions, awards, patents, or regulatory actions disclosed. The customer mix is overwhelmingly SMB and individual buyers, with cited testimonials concentrated in niche verticals such as RV solar and RV inspection.
Virtually Assistant firmographics
Firmographics- Name
- Virtually Assistant
- Legal name
- Virtually Assistant
- Website
- https://virtuallyassistant.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Virtually Assistant is a Philippines-based virtual assistant services company founded in 2009, delivering human-driven administrative, marketing, creative, and technical support to global SMBs through a usage-based bucket-hour pricing model.
- Ownership category
- akta.pro rank
Virtually Assistant industry classification
Industry- Product category
- Virtual Assistant Services
- NAICS
- Temporary Help Services (56132), Office Administrative Services (5611)
- SIC
- Services-Help Supply Services (7363), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)
Keywords
Where Virtually Assistant is headquartered
LocationHeadquarters
- HQ city
- Digos
- HQ country
- Philippines
- HQ region
- Asia
Offices1 record
Markets served
Virtually Assistant business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Virtual Assistant Hourly Services: The company operates on a usage-based bucket hour system where clients purchase blocks of hours (ranging from 25 to 2,000 hours) and pay per hour consumed. Hourly rates decrease as bucket size increases ($12/hr for Trial tier down to $4.50/hr for Extreme tier). Hours never expire, providing flexibility. No monthly commitment fees are required.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Trial - $12/hr with minimum 25 hours ($300 total) |
| Usage-based | Pay-as-you-go | Starter - $11/hr with minimum 50 hours ($550 total) |
| Usage-based | Pay-as-you-go | Standard - $9.50/hr with minimum 100 hours ($950 total) - Most Popular |
| Usage-based | Pay-as-you-go | Bronze - $8.50/hr with minimum 200 hours ($1,700 total) |
| Usage-based | Pay-as-you-go | Gold - $7/hr with minimum 350 hours ($2,450 total) |
| Usage-based | Pay-as-you-go | Premium - $6/hr with minimum 500 hours ($3,000 total) |
| Usage-based | Pay-as-you-go | Platinum - $5/hr with minimum 1,000 hours ($5,000 total) |
| Usage-based | Pay-as-you-go | Extreme - $4.50/hr with minimum 2,000 hours ($9,000 total) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Virtually Assistant product offering
Product offeringCore offering
Virtually Assistant provides remote virtual assistant services delivered by a Davao City-based team, covering social media management, email outreach and prospecting, lead mining, data mining and entry, graphic design and video editing, WordPress customization, general administrative support, and marketing and promotional tasks. Clients purchase blocks of hours through a tiered bucket pricing system (ranging from $12/hr at the Trial tier down to $4.50/hr at the Extreme tier) with no monthly commitment and unused hours that never expire. Each engagement is supported by a dedicated project manager and daily communication through email, Slack, and project management tools.
Product overview
Virtually Assistant is a virtual assistant services company offering a portfolio of human-driven support services organized around three main categories: General Administrative Support (inbox management, research, data entry, transcription), Marketing and Promotions (social media management, SEO, email campaigns, LinkedIn outreach), and Creative Services (graphic design, video editing, branding). All services are delivered through a flexible hour bucket system with tiered pricing from $12/hr (Trial) down to $4.50/hr (Extreme), with no monthly commitment required and unused hours never expiring.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 500+ businesses served
- +2 more outcomes
Companies that use Virtually Assistant
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles5 records
Virtually Assistant technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Virtually Assistant partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights6 records
Virtually Assistant competitors and assessment
Company assessmentDirect peers
- OkayRelax: Subscription-based virtual assistant service for entrepreneurs and SMBs with monthly hours included. Comparable offering and customer segment to Virtually Assistant, differentiated by subscription framing versus bucket-hour model.
- Time Etc: UK/US-based VA agency providing trained virtual assistants to entrepreneurs and small businesses with flexible monthly plans. Comparable target market and hourly support model to Virtually Assistant.
- Boldly: Premium subscription-based VA agency serving SMBs and executives with US-based virtual assistants. Direct competitor in the entrepreneur/executive segment, differentiated by US-based talent and concierge positioning but targeting overlapping client needs.
- MyVA360: Philippines-based VA agency providing managed virtual assistants on monthly retainers for US/AU SMB clients. Direct peer with similar offshore cost structure and SMB target customer profile.
- FreeUp: Curated freelance marketplace specializing in pre-vetted virtual assistants and digital freelancers for e-commerce, marketing, and admin. Comparable offering and customer profile, positioned as a marketplace alternative to agency VA services.
- Virtual Staff Finder: Philippines-based VA recruitment firm placing Filipino virtual assistants with SMB clients globally. Most direct Philippines-based peer with similar talent sourcing model and overlapping SMB target market.
- BELAY: US-based virtual assistant agency serving SMBs and entrepreneurs with administrative, marketing, and bookkeeping support on hourly/monthly plans. Directly competes for the same entrepreneur and executive customer segments as Virtually Assistant, with US-based talent at premium rates.
- Wishup: India-based virtual assistant agency offering pre-trained VAs to SMBs and entrepreneurs globally on monthly subscription plans. Closely comparable business model and customer profile to Virtually Assistant, with similar offshore cost advantage.
Emerging players
- OnlineJobs.ph: Philippines-based freelance marketplace connecting SMBs directly with Filipino virtual assistants. Not a direct agency competitor but represents the platform alternative that disrupts Virtually Assistant's intermediated VA model.
Broad incumbents
- TaskUs: Large publicly-traded digital outsourcing and CX company with significant Philippines operations serving enterprise clients. Broad incumbent in the same offshore services category, though typically serving larger customers than Virtually Assistant's SMB focus.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Virtually Assistant social profiles
Digital presenceVirtually Assistant financial estimates
Financial estimateRevenue estimate
Valuation estimate
Virtually Assistant leadership team
Management profileNumber of profiles
Profiles5 records
Virtually Assistant funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Virtually Assistant M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Virtually Assistant
What does Virtually Assistant do?
Virtually Assistant provides remote virtual assistant services delivered by a Davao City-based team, covering social media management, email outreach and prospecting, lead mining, data mining and entry, graphic design and video editing, WordPress customization, general administrative support, and marketing and promotional tasks. Clients purchase blocks of hours through a tiered bucket pricing system (ranging from $12/hr at the Trial tier down to $4.50/hr at the Extreme tier) with no monthly commitment and unused hours that never expire. Each engagement is supported by a dedicated project manager and daily communication through email, Slack, and project management tools.
Is Virtually Assistant a public or private company?
Virtually Assistant is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Virtually Assistant founded?
Virtually Assistant was founded in 2009. It employs 11 to 50 people.
Where is Virtually Assistant based?
Virtually Assistant is headquartered in Digos, Philippines, in the Asia region.
How does Virtually Assistant make money?
One revenue line is on record: virtual Assistant Hourly Services.
Who are Virtually Assistant's main competitors?
Direct peers on record are OkayRelax, Time Etc, Boldly, MyVA360, FreeUp, Virtual Staff Finder, BELAY and Wishup. OnlineJobs.ph is listed as an emerging player. TaskUs is listed as a broad incumbent.
Does Virtually Assistant have an API?
No public API is recorded for Virtually Assistant.
What industry is Virtually Assistant in?
Virtually Assistant's product category is Virtual Assistant Services. Its primary akta.pro industry code is BPAEAMAL, Offshore Development Center (ODC) / Dedicated Team Services. Its NAICS code is 56132 and its SIC code is 7363.