Circle Of Hope

What Circle Of Hope does

Circle of Hope is an Australian NDIS-registered disability and aged care service provider headquartered in Yennora, Southwestern Sydney, operating under the trade name COHS. The company was founded on a vision established in 2015 and became operationally active following its NDIS registration in 2019. It supports approximately 350 participants with a workforce of roughly 100 staff across Southwestern Sydney, Newcastle, and the Central Coast.

The provider delivers more than 20 service lines spanning allied health therapies, Specialist Disability Accommodation (SDA) housing, day programs (including a dedicated venue referred to as The Farm), support coordination, and community participation. It has extended beyond the NDIS into the federal aged care Home Care Package program via the COHS brand, leveraging its existing care-coordination capability into an adjacent regulated funding stream. Core delivery is people-led, with no disclosed technology platform, proprietary software, or AI/ML systems underpinning the service model.

Revenue is generated through fee-for-service billing against government-funded participant plans, with the NDIS and Home Care Packages acting as the principal payers. The business model relies on participant drawdown against awarded plans, cross-selling across the integrated service catalogue to maximise wallet share per participant, and geographic expansion to capture regional participant pools. No equity funding rounds, M&A activity, or external capital raises are disclosed in the available material; growth to date has been organic and operationally financed.

Name

Circle Of Hope

Legal name

Circle of Hope Disability

Website

https://circleofhope.com.au

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Circle of Hope is an Australian NDIS-registered disability and aged care provider based in Southwestern Sydney, supporting approximately 350 participants with roughly 100 staff across more than 20 service lines spanning allied health, SDA housing, day programs, and support coordination.

Ownership category

akta.pro rank

Product category

Disability Support Services (NDIS Provider)

NAICS

Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (623210)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)

akta.pro secondary industries

Respite Care for Adults with Disabilities / Special Needs (HSABAGAI), Housing Transition & Supported Living Navigation (EDAKANAK)

Keywords

• Disability support services
• NDIS registered provider
• Allied health therapy
• Supported independent living
• Aged care home care

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. NDIS Funded Disability Services: Revenue generated through the National Disability Insurance Agency (NDIA) funding model for registered NDIS providers. Services covered include core supports, capacity building, and capital supports for participants with disability.
2. Aged Care Home Care Services: Home care services for eligible older Australians through government-subsidised home care packages.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Circle of Hope is a registered NDIS provider delivering centre-based day programs, allied health therapies, supported independent living, specialist disability accommodation, support coordination, plan management, transport, home modifications, early childhood intervention, and school leaver employment support to people living with disability across Southwestern Sydney and Newcastle. The organisation supplements its NDIS services with home care packages for eligible older Australians under the aged care program.

Product overview

Circle of Hope is a registered NDIS provider offering a comprehensive suite of disability support services across Southwestern Sydney and Newcastle. The organization provides individualised support services designed to build independence, increase opportunities, and enhance social participation for people living with disability. The core portfolio includes centre-based day programs (Activities & Skill Building, Day Program) that utilize facilities such as sensory rooms, cinema rooms, arts & crafts areas, and recreational spaces. Allied Health services encompass occupational therapy, physiotherapy, and speech therapy. Accommodation-based services include Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Specialised Substitute Residential Care (SSRC), and Short Term Accommodation/Respite. Additional services cover support coordination, plan management, transport, home modifications, domestic support, early childhood intervention, and School Leavers Employment Support (SLES). The organization also operates a farm property for therapeutic day trips and respite stays.

Differentiator

Problem solved

Functional benefit

Products and services

• Day Program In-centre activities and programs allowing participants to develop independent living skills and engage in social connections under the NDIS.
• Activities & Skill Building In-centre and community-based activities and programs designed to build independence and enhance social participation for people living with disability.
• Community Participation Programs designed to enhance social engagement and community involvement for individuals with disabilities.
• Allied Health Comprehensive allied health services including occupational therapy, physiotherapy, and speech therapy delivered under the NDIS framework.
• NDIS Occupational Therapy Registered NDIS occupational therapy services to help participants develop independence in daily activities.
• NDIS Physiotherapy Physiotherapy services under the NDIS to improve mobility, strength, and physical function.
• NDIS Speech Therapy Speech pathology services to support communication and swallowing difficulties under the NDIS.
• Support Coordination Expert assistance to help participants understand and implement their NDIS plans, connect with providers, and achieve goals.
• Plan Management Financial management services for NDIS plans including budget tracking and provider payments.
• Supported Independent Living (SIL) Accommodation support services helping participants live independently with appropriate daily assistance in Sydney and Newcastle locations.
• Specialist Disability Accommodation (SDA) Specialized housing solutions designed for participants with extreme functional impairment or very high support needs.
• Specialised Substitute Residential Care (SSRC) Specialized residential care arrangements for participants with complex support needs.
• Short Term Accommodation / Respite Temporary accommodation and respite services providing breaks for participants and their families.
• Early Childhood Intervention Specialized support services for young children with developmental delays or disabilities.
• School Leavers Employment Support (SLES) Employment preparation and support services for school leavers with disabilities transitioning to the workforce.
• Domestic Support
• Home Care Personalized in-home support services for daily routines and care needs, delivered via government-subsidised home care packages for eligible older Australians.
• Home Modifications Modifications and adaptations to homes to improve accessibility and safety for people with disabilities.
• Transport Services Transportation assistance to help participants access services, community activities, and appointments.

Quantifiable outcome

• Supports approximately 350 participants with approximately 100 staff members

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• National Disability Insurance Agency (NDIA)coreStrategic or Co-development PartnerCircle of Hope delivers services funded by the NDIA through the National Disability Insurance Scheme (NDIS). As a registered NDIS provider, the organisation works with the NDIA to deliver supports that make a lasting difference for people living with disability.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Northcott: Long-established NSW disability service provider offering accommodation, day programs, therapy and support coordination under NDIS. Operates across the same NSW regions as Circle of Hope with comparable service mix including early childhood intervention.
• Aruma: National NDIS-registered disability provider (formerly House with No Steps and SCOSA) delivering accommodation, day programs, supported employment and therapy services. Overlaps directly with Circle of Hope's SIL, SDA, day programs and SLES offerings.
• Achieve Australia: NSW-focused NDIS provider delivering supported independent living, day programs, respite and therapy for people with disability. Headquartered in the Sydney region and competing for the same participant pool and referral sources as Circle of Hope.
• Sunnyfield: NSW-based NDIS provider specialising in supported independent living, day programs, respite and allied health for people with intellectual disabilities. Operates a similar centre-based plus community-based delivery model in overlapping geographies.
• Valmar Support Services: NDIS-registered disability and aged care provider operating across NSW, delivering day programs, community participation, respite and supported independent living — directly overlapping with Circle of Hope's core service lines.
• Life Without Barriers: One of Australia's largest NDIS-registered disability support providers offering day programs, supported independent living, allied health, plan management and community participation across multiple states. Direct competitor in Southwestern Sydney, Newcastle and the Central Coast.

Emerging players

• Leap in!: NDIS plan management and support coordination provider serving participants nationally. A specialised competitor to Circle of Hope's plan management and support coordination service lines with technology-led positioning.
• Mable: Tech-enabled NDIS platform connecting participants directly with independent support workers and providers. Disrupts traditional centre-based models and represents a structural threat to providers like Circle of Hope that rely on employed-staff delivery models.
• My Plan Manager: Specialist NDIS plan management provider offering financial administration of NDIS plans. Overlaps with Circle of Hope's in-house plan management service and competes for the same back-office revenue stream.
• CareAbout: NDIS support coordination and plan management specialist operating across Australia. Competes with Circle of Hope in the support coordination segment and represents the broader trend toward specialist intermediaries rather than full-service providers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/circleofhopedisability
• LinkedInlinkedin.com/company/circle-of-hope-yennora

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Circle Of Hope