SolarWinds MSP

What SolarWinds MSP does

SolarWinds MSP is now a product line within N-able, following N-able's 2021 acquisition of the SolarWinds MSP business and the concurrent take-private of N-able by Insight Partners. The combined entity provides endpoint management, security operations, and data protection software delivered through a channel model that sells exclusively to managed service providers (MSPs) and internal IT teams serving SMB and mid-market customers. Core products include the N-central and N-sight RMM platforms, the Adlumin SecOps suite (MDR, XDR, SIEM), Cove Data Protection (including Microsoft 365 backup, anomaly detection, and DRaaS), Mail Assure email security, DNS Filtering, Passportal password management, and Take Control remote access.

The platform architecture is multi-tenant by design, allowing MSPs to manage large distributed customer estates from a single console. Proprietary AI components — N-zo agentic assistant, Adlumin AI threat investigation engine, Cove TrueDelta anomaly detection, and AI-driven DNS Filtering — are embedded across product surfaces and are trained on telemetry from 9 million protected endpoints, 500 billion security events per month, and 2 billion blocked email threats per month. Native integrations with Microsoft 365 (3 million backup seats), SentinelOne, Google Workspace, and PSA platforms such as HALO extend the platform's role as connective tissue across the MSP technology stack.

The business model is a recurring SaaS subscription model with per-endpoint, per-seat, and per-module pricing, sold through the MSP channel with multi-year contract incentives. N-able is headquartered in Burlington, Ontario, Canada (with U.S. operations), employs 1,001–5,000 people, and was taken private from the NYSE (formerly ticker NABL) by Insight Partners in 2021. Revenue is no longer publicly disclosed.

Name

SolarWinds MSP

Legal name

N-able Solutions ULC and N-able Technologies Ltd.

Website

https://solarwindsmsp.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

N-able provides endpoint management, security operations, and data protection software sold exclusively through the MSP channel. The platform — which now incorporates the former SolarWinds MSP product line — serves thousands of managed service providers managing SMB and mid-market IT estates.

Ownership category

akta.pro rank

Product category

IT Management and Cybersecurity Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

akta.pro secondary industries

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Security Operations Center (SOC) as a Service (BPAEADAB), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

Keywords

• Remote monitoring management
• Endpoint security software
• Managed service provider software
• Cybersecurity platform
• Data backup protection

Headquarters

HQ city

Burlington

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform/SaaS Subscriptions: Recurring subscription revenue from N-central UEM, N-sight UEM, Adlumin SecOps, Cove Data Protection, and additional point solutions (Passportal, Mail Assure, Take Control, DNS Filtering, MSP Manager). Revenue model based on per-seat, device, or endpoint pricing with tiered subscription plans.
2. Managed Services (MDR/SecOps): Managed detection and response services and security operations offerings where N-able's elite analysts and proprietary AI autonomously handle threats, generating recurring managed service revenue.
3. Professional Services: Customer success, implementation, training, and business transformation services including MarketBuilder and N-able U training programs.

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

SolarWinds MSP (now operating under N-able) provides an end-to-end cyber resilience platform designed for Managed Service Providers (MSPs) and IT Departments. The platform combines Endpoint Management (N-central UEM, N-sight UEM), Security Operations (Adlumin SecOps with AI-driven XDR and MDR), and Data Protection (Cove Data Protection with cloud-native immutable backup and DRaaS) into a unified offering.

Product overview

N-able (formerly SolarWinds MSP) offers an end-to-end cyber resilience platform designed for Managed Service Providers (MSPs) and IT Departments. The portfolio is organized around three core pillars: Endpoint Management (via N-central UEM and N-sight UEM), Security Operations (via Adlumin SecOps including MDR, XDR, ITDR, SIEM Support, Pen Testing, and SOAR), and Data Protection (via Cove Data Protection including Backup, Disaster Recovery, DRaaS, and Microsoft 365 Backup). The platform unifies endpoint security, threat detection and response, and data recovery to minimize risk, reduce impact, and maintain business continuity. Additional products include Passportal (password management), Mail Assure (email security), Take Control (remote access), DNS Filtering (AI-powered DNS security), and MSP Manager (help desk). AI capabilities are delivered through ResilienceAI and N-zo (the native agentic AI assistant for N-central). The platform protects over 9M endpoints and analyzes 500B+ security events per month.

Differentiator

Problem solved

Functional benefit

Brands

• N-central UEM: Remote monitoring and management platform for complex networks at scale
• N-sight UEM
• Cove Data Protection
• Adlumin
• Passportal
• Mail Assure
• Take Control
• DNS Filtering
• MSP Manager
• ResilienceAI

Products and services

• N-central UEM Unified Endpoint Management platform for managing complex networks at scale, designed for Managed Service Providers and IT departments.
• N-sight UEM Quick time-to-value all-in-one Remote Monitoring and Management solution for MSPs with rapid deployment and comprehensive network monitoring.
• Adlumin SecOps Security operations platform combining AI-driven XDR with managed detection and response (MDR) services; elite analysts and proprietary AI autonomously handle threats while integrating with existing security stack.
• Cove Data Protection Next-gen cloud-first backup and recovery platform with immutable backups, built-in anomaly detection, automated recovery testing, and flexible disaster recovery options including DRaaS.
• Passportal Password and documentation management solution for Managed Service Providers.
• Mail Assure Collective intelligence-driven email security solution stopping 2B+ email threats per month.
• Take Control Secure, fast remote access solution for support and troubleshooting.
• DNS Filtering Advanced AI-powered DNS security solution for blocking malicious domains and threats.
• MSP Manager Robust help desk solution with comprehensive reporting and billing features for Managed Service Providers.

Quantifiable outcome

• Reduces attacker dwell time from weeks to hours
• +5 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• MicrosoftcoreTechnology or IntegrationTight integration partnership with Microsoft ecosystem. N-able solutions include Microsoft 365 Backup, CMMC compliance features, and integration with Microsoft security stack. Over 3M Microsoft 365 backup users protected through N-able Cove Data Protection.
• SentinelOnecoreTechnology or IntegrationTechnology integration partnership providing complementary endpoint protection capabilities within the N-able ecosystem. Integrates with N-able endpoint management and security operations.
• HALO PSAcoreTechnology or IntegrationIntegration partnership connecting N-able's RMM and security platforms with HALO PSA for unified PSA functionality including ticketing, billing, and customer management.
• GooglecoreTechnology or IntegrationIntegration with Google Workspace and Google security offerings as part of the broader technology ecosystem strategy. Customers can leverage Google tools within the N-able platform.
• Manchester City Football ClubflagshipGTM or Marketing PartnerOfficial Cybersecurity Partner of Manchester City Football Club. Strategic marketing and branding partnership to increase brand visibility and credibility in the cybersecurity market.
• Technology Alliance PartnerscoreStrategic or Co-development PartnerStrategic technology partnerships and platform integrations program that elevates partner brands and customer impact through deep technical collaboration.
• Distributor PartnerscoreChannel Partner/ Reseller/ DistributorGlobal network of local distributor partners offering sales, training, and support across multiple regions. Available through distributor locator tool.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NinjaOne: NinjaOne is a leading modern RMM and endpoint management platform competing head-to-head with N-central and N-sight for MSPs prioritizing ease of use and automation.
• Acronis: Acronis combines backup, disaster recovery, and cybersecurity in a single platform for MSPs and IT teams, directly competing with Cove Data Protection and Adlumin across the same channel.
• ConnectWise: ConnectWise offers a broad PSA, RMM, and cybersecurity suite (including ScreenConnect) directly competing with N-able's N-central, Adlumin, and Cove products for the same MSP buyer audience.
• Atera: Atera offers an all-in-one PSA and RMM platform with usage-based pricing aimed at SMB MSPs, overlapping with N-able's N-sight and MSP Manager offerings.
• Kaseya: Kaseya (including Datto and VSA) is a direct competitor in MSP-focused RMM, security, and backup, often bundled as a unified platform aimed at the same mid-market and SMB MSP segments as N-able.
• Veeam: Veeam is a market leader in cloud and Microsoft 365 backup with a strong MSP program, overlapping with N-able's Cove and Microsoft 365 Backup products.

Broad incumbents

• SentinelOne: While a strategic integration partner of N-able, SentinelOne also independently competes in endpoint security (EDR/XDR) for MSPs and enterprises that may build their own stack without Adlumin.
• Barracuda MSP: Barracuda's MSP-focused security and data protection portfolio (backup, email security, network) competes with Cove and Mail Assure in the same channel and end-customer base.
• Sophos: Sophos offers MSP-delivered endpoint, network, and email security (including managed detection and response) that overlap with several N-able Adlumin and Mail Assure use cases for similar IT services buyers.

Others

• Pax8: Pax8 is a cloud distribution marketplace that aggregates and curates MSP-focused security and management software, including competing solutions and N-able itself, shaping channel dynamics for the entire category.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/solarwindsmsp
• YouTubeyoutube.com/channel/UClnp77HHg4aME-S-3fWQhFw
• Facebookfacebook.com/SolarWindsMSP
• LinkedInlinkedin.com/company/solarwindsmsp

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SolarWinds MSP