Payroll Metrics
Payroll Metrics is an Australian SaaS provider of payroll, workforce management, and rostering software serving hundreds of employers across Australia and New Zealand, with native Single Touch Payroll integration and SCHADS award expertise for non-profits.
- Company typePrivate
- Founded2013
- HeadquartersOakleigh, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Payroll Metrics does
Payroll Metrics Pty Ltd is an Australian-headquartered SaaS provider of payroll and workforce management software targeting employers across Australia and New Zealand. Founded in 2013 by Greg McManus and Sandra Taylor and headquartered in Oakleigh, Victoria, the company operates an all-in-one cloud platform that combines payroll processing, timesheets, award and Enterprise Bargaining Agreement (EBA) management, advanced rostering, workflow automation, and employee self-service via the PayBiz mobile app. The platform is purpose-built for ANZ workplaces, with native integration to the Australian Taxation Office via an accredited Single Touch Payroll gateway, SuperStream support for superannuation, and Xero accounting connectivity through an extensible API suite. The infrastructure runs on Microsoft Azure with geo-redundant Australian data centres, 99.5% uptime, SSL encryption, and ISO/IEC 27001:2022, 27701:2019, and 9001:2015 certifications.
The company monetizes through recurring SaaS subscriptions distributed via a direct enterprise sales motion anchored on 'Request a Demo' consultative engagements, supported by phone and online contact channels. Customer segmentation is hybrid: a broad base of general AU/NZ employers and a strategic specialization in the non-profit/disability/community services vertical where SCHADS award compliance is a decisive requirement. Following a 2021 strategic review and investment by Ashoka Capital, Jeff Lim (formerly a Partner at Archer Capital) joined as Chairman, bringing institutional private equity governance to a founder-led operating team. Headcount sits in the 11-50 range, the customer base is described as 'hundreds of companies', and pricing is not publicly disclosed, indicating a mid-market to lower-enterprise positioning rather than a self-serve SMB motion.
Payroll Metrics firmographics
Firmographics- Name
- Payroll Metrics
- Legal name
- Payroll Metrics Pty Ltd
- Website
- https://payrollmetrics.com.au
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Payroll Metrics is an Australian SaaS provider of payroll, workforce management, and rostering software serving hundreds of employers across Australia and New Zealand, with native Single Touch Payroll integration and SCHADS award expertise for non-profits.
- Ownership category
- akta.pro rank
Payroll Metrics industry classification
Industry- Product category
- Payroll and Workforce Management Software
- NAICS
- Payroll Services (541214), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB)
- akta.pro secondary industries
- Full-Service Payroll Processing (BPACAIAA), Payroll Outsourcing & Pay Administration (Multi-country/Managed Payroll) (BPACAKAD), Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)
Keywords
Where Payroll Metrics is headquartered
LocationHeadquarters
- HQ city
- Oakleigh
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Payroll Metrics business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- SaaS Subscription: Cloud-based software-as-a-service model providing access to payroll, workforce management, and rostering features on a subscription basis
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Payroll Metrics product offering
Product offeringCore offering
Payroll Metrics sells a cloud-based SaaS platform for Australian and New Zealand employers that automates payroll processing, timesheets, award/EBA interpretation (including SCHADS), workforce scheduling, and Single Touch Payroll compliance with the ATO. The platform integrates rostering, time and attendance, employee self-service, custom reporting, and an API suite for connections to accounting platforms such as Xero.
Product overview
Payroll Metrics is an all-in-one unified SaaS platform for Australian and New Zealand employers. The core product comprises integrated Payroll processing with automated timesheets, Workforce Management for managing awards/EBAs and attendance, and Advanced Rostering for complex scheduling. The platform is complemented by an Integrations API enabling connections to ATO/Single Touch Payroll, Xero, and other accounting platforms. Additional features include Merlin (ad-hoc reporting tool) and the PayBiz mobile app for employee self-service.
Differentiator
Problem solved
Functional benefit
Products and services
- Payroll Metrics Platform Unified cloud-based SaaS platform for Australian and New Zealand employers that manages entire workforce operations and automates payroll, timesheets, award/EBA compliance, rostering, and Single Touch Payroll reporting.
- Payroll Enterprise-level payroll processing module for hourly and salaried employees featuring automated timesheets, tax and superannuation handling, integrated Single Touch Payroll reporting, and custom reporting for AU/NZ employers.
- Workforce Management Workforce management module that manages employee awards, time and attendance, and Enterprise Bargaining Agreements with rosters, timesheets, attendance reporting, and integrated payroll for Australian and New Zealand workplaces.
- Advanced Rostering Advanced scheduling module for complex workforce rostering, including rotating shifts, roster templates, automatic shift allocation, real-time shift costing, shift offering, shift swapping, and flexible publishing for dispersed workforces.
- Integrations API Extensible API suite that enables organisations to custom-fit Payroll Metrics into existing platforms and processes, supporting connections to the ATO via Single Touch Payroll, Xero and other accounting platforms, and bank feeds.
Quantifiable outcome
- Reduced manual payroll processes and fewer errors through automation
- +2 more outcomes
Companies that use Payroll Metrics
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Payroll Metrics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability1 record
Feature8 records
Payroll Metrics partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- XerocoreXero integration via APIs allows customers to connect bank feeds and accounting platforms, reducing manual data entry and streamlining HR and payroll workflows. The integration enables seamless data flow between Payroll Metrics and Xero accounting software.
- Microsoft AzurecoreCloud infrastructure provider hosting Payroll Metrics SaaS platform. Azure data centres in Australia provide 99.5% uptime reliability, geo-redundancy, and disaster recovery capabilities. Data stored in Tier 1 Australian data centre with SSL encryption.
- Australian Taxation Office (ATO)coreIntegrated Single Touch Payroll gateway accredited by ATO enables automatic submission of pay events. SuperStream integration for streamlined superannuation contributions. Full compliance with Australian tax obligations.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Payroll Metrics competitors and assessment
Company assessmentDirect peers
- Employment Hero: Australia-headquartered all-in-one HR, payroll and employee benefits SaaS serving SMBs and mid-market employers across ANZ and APAC. Directly comparable as an AU payroll SaaS competing for the same employers with overlapping payroll, onboarding and award-handling features.
- Tanda: AU-based workforce management SaaS focused on rostering, time-and-attendance, award interpretation and payroll integration. Comparable competitor on the workforce-management/rostering side of Payroll Metrics' platform.
- KeyPay: Australia and New Zealand cloud payroll platform (now part of MYOB) built for accountants, bookkeepers and SMB employers with STP, award interpretation and employee self-service. Competes head-to-head with Payroll Metrics in the AU/NZ payroll SaaS category.
- Ascender HCM: Australia and Asia-Pacific payroll and HCM platform serving mid-market and enterprise employers with complex payroll, award and multi-country requirements. Comparable to Payroll Metrics on enterprise payroll complexity and APAC focus.
- Deputy: Australia-origin workforce management and rostering SaaS now serving global customers, with shift scheduling, timesheets and payroll integrations. Closely comparable on the rostering/workforce-management modules that Payroll Metrics offers.
Broad incumbents
- Xero: Dominant ANZ cloud accounting platform that bundles Xero Payroll as an add-on to its accounting base of hundreds of thousands of SMBs. Comparable as a competitor that bundles payroll into a broader finance suite, often displacing standalone payroll vendors.
- ADP (ANZ): Global payroll and HCM giant with an established ANZ presence serving mid-market and enterprise employers. Comparable as a broad incumbent competing for larger AU/NZ payroll customers with deeper resources and global footprint.
- MYOB: Long-standing Australian accounting and payroll platform (including acquired KeyPay) serving SMBs and mid-market employers. Comparable as a broad incumbent that bundles payroll into its accounting product and competes for the same ANZ customers.
Regional players
- Smartly (formerly Smart Payroll): New Zealand payroll SaaS serving Kiwi and Australian employers with payroll, HR and time-and-attendance. Comparable ANZ payroll competitor, particularly relevant in the NZ market Payroll Metrics also targets.
- PayGlobal (Datacom): New Zealand-headquartered payroll and HR software provider serving employers across NZ and Australia. Comparable regional payroll SaaS competitor with overlapping AU/NZ customer base.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Payroll Metrics social profiles
Digital presencePayroll Metrics compliance and trust
Trust signalCompliance3 records
Payroll Metrics financial estimates
Financial estimateRevenue estimate
Valuation estimate
Payroll Metrics leadership team
Management profileNumber of profiles
Profiles4 records
Payroll Metrics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Payroll Metrics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Payroll Metrics
What does Payroll Metrics do?
Payroll Metrics sells a cloud-based SaaS platform for Australian and New Zealand employers that automates payroll processing, timesheets, award/EBA interpretation (including SCHADS), workforce scheduling, and Single Touch Payroll compliance with the ATO. The platform integrates rostering, time and attendance, employee self-service, custom reporting, and an API suite for connections to accounting platforms such as Xero.
Is Payroll Metrics a public or private company?
Payroll Metrics is a private company. It is classified as venture growth investor backed and is currently operating.
When was Payroll Metrics founded?
Payroll Metrics was founded in 2013. It employs 11 to 50 people.
Where is Payroll Metrics based?
Payroll Metrics is headquartered in Oakleigh, Australia, in the Oceania region.
How does Payroll Metrics make money?
One revenue line is on record: saaS Subscription.
Who are Payroll Metrics's main competitors?
Direct peers on record are Employment Hero, Tanda, KeyPay, Ascender HCM and Deputy. Broad incumbents are Xero, ADP (ANZ) and MYOB. Regional players are Smartly (formerly Smart Payroll) and PayGlobal (Datacom).
Does Payroll Metrics have an API?
Yes. The API offers organisations the power to custom fit Payroll Metrics into their pre-existing platforms and processes. It enables connections to ATO via Single Touch Payroll gateway, accounting platforms like Xero via APIs, and bank feeds. No specific REST/GraphQL details, auth methods, rate limits, versioning, or sandbox availability are stated.
What industry is Payroll Metrics in?
Payroll Metrics's product category is Payroll and Workforce Management Software. Its primary akta.pro industry code is BPACAIAB, Payroll Software & Payroll-as-a-Service (SaaS), with a secondary code of BPACAIAA, Full-Service Payroll Processing. Its NAICS code is 541214 and its SIC code is 7374.