Restoration 1 of St. Charles

What Restoration 1 of St. Charles does

Restoration 1 of St. Charles is a locally owned and operated franchise of the Restoration 1 brand, founded in 2008 and headquartered in St. Charles, Missouri. The company provides 24/7 emergency restoration services for residential and commercial properties, with core offerings in water damage restoration, fire and smoke damage restoration, and mold removal and remediation. It supports these core lines with a portfolio of specialized services including sewage cleanup, ozone-based odor removal, OSHA-compliant silica dust abatement, flood recovery, burst pipe repair, water heater leak cleanup, and flooded basement/crawlspace restoration. Field operations rely on IICR-certified technicians using industry-standard extraction, drying, and remediation equipment, with no proprietary technology disclosed.

The company serves a defined geographic footprint covering St. Charles, Warren, and Lincoln counties in Missouri — more than 29 cities including O'Fallon, Wentzville, Chesterfield, Lake Saint Louis, and Troy — generating leads through a dedicated website, a 24/7 phone line (636-259-5355), Facebook, Instagram, YouTube, and a blog with educational content dated 2024-2025. Its go-to-market is direct-to-consumer with insurance-carrier referrals from Nationwide, Peerless, Farmers, State Farm, and USAA channeling policyholder claims into the franchise. Pricing is quote-based per job, billed either to insurance carriers or directly to homeowners and commercial property owners, making revenue transactional and tied to local incident frequency.

Name

Restoration 1 of St. Charles

Legal name

Restoration 1 of St. Charles

Website

https://restoration1ofstcharles.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

251–500 employees

Short description

Restoration 1 of St. Charles is a locally owned Restoration 1 franchise providing 24/7 emergency water, fire, mold, and odor restoration services to residential and commercial property owners across 29+ cities in St. Charles, Warren, and Lincoln counties in Missouri.

Ownership category

akta.pro rank

Product category

Property Damage Restoration Services

NAICS

Remediation Services (562910), Residential Remodelers (236118), Residential Building Construction (23611)

SIC

Services-To Dwellings & Other Buildings (7340), General Bldg Contractors - Residential Bldgs (1520)

akta.pro primary industry

Demolition, Debris Removal & Site Cleanup (HSAPAOAC)

akta.pro secondary industries

Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Water/Flood Damage Fabric Restoration (HSAJAKAC)

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Emergency property restoration
• Sewage cleanup services

Headquarters

HQ city

St Charles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Emergency Restoration Services: One-time service fees for emergency water damage restoration, fire damage restoration, mold removal, and related remediation services. Services are typically covered by property insurance policies and billed directly to insurance carriers or homeowners.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Restoration 1 of St. Charles is a locally owned franchise that provides 24/7 emergency property damage restoration services to residential and commercial customers in the St. Charles, Warren, and Lincoln counties of Missouri. Its core offerings center on water damage restoration, fire and smoke damage restoration, and mold removal and remediation, with additional specialized services for sewage cleanup, odor removal, silica dust abatement, flood recovery, and burst pipe cleanup. Services are dispatched directly to customer properties upon contact via phone or website.

Product overview

Restoration 1 of St. Charles is a disaster restoration services company offering a comprehensive portfolio of specialized services for residential and commercial properties. The core offerings include Water Damage Restoration, Fire & Smoke Damage Restoration, and Mold Removal and Remediation as the primary service lines. These are supported by specialized services including Sewage Cleanup Services, Odor Removal Services, Silica Dust Control and Abatement, Flood Recovery Services, Burst Pipe Repair and Cleanup, Water Overflow Cleanup, Water Heater Leak Cleanup, Flooded Basement/Crawlspace Cleanup, and Mold Inspection Services. The company operates 24/7 with emergency response capabilities and serves St. Charles, Warren, Lincoln and surrounding counties in Missouri.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Comprehensive water damage restoration services including water extraction, drying, mold prevention, and structural repair for residential and commercial properties.
• Fire & Smoke Damage Restoration Professional fire and smoke damage restoration services including smoke smell removal, soot cleanup, and complete property revitalization for both interior and exterior damage.
• Mold Removal and Remediation Residential and commercial mold remediation services to safeguard air quality, including mold inspection, source identification, and complete mold removal to prevent health issues.
• Sewage Cleanup Services Comprehensive sewage cleanup and disinfection services with emergency response, advanced equipment, and certified technicians for safe sewage extraction and disposal.
• Odor Removal Services Professional odor removal and control services for persistent odors caused by water damage, urine, cannabis, tobacco smoke, and other sources, using ozone treatment and air cleaning methods.
• Silica Dust Control and Abatement Silica dust removal and control services ensuring OSHA compliance through misting systems, ventilation methods, personal protective equipment, and regular air quality monitoring.
• Flood Recovery Services Emergency flood recovery and restoration services to restore properties affected by flooding, including water extraction and damage assessment.
• Burst Pipe Repair and Cleanup Emergency burst pipe cleanup services to minimize water damage and restore affected properties.
• Water Overflow Cleanup Cleanup services for water overflow incidents to prevent secondary damage and restore affected areas.
• Water Heater Leak Cleanup Emergency cleanup services for water heater leaks to detect issues early and prevent extensive water damage.
• Flooded Basement / Crawlspace Cleanup Specialized cleanup and restoration services for flooded basements and crawlspaces.

Quantifiable outcome

• 72 Google reviews with Excellent rating

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered minor.

• Nationwide InsuranceminorGTM or Marketing PartnerInsurance company partner for claims handling. Restoration 1 of St. Charles works with Nationwide to handle water damage, fire damage, and other restoration claims for policyholders.
• Peerless InsuranceminorGTM or Marketing PartnerInsurance company partner for claims handling. Restoration 1 works with Peerless Insurance to process restoration claims for their policyholders in the St. Charles area.
• Farmers InsuranceminorGTM or Marketing PartnerMajor insurance carrier partner for claims handling. Restoration 1 has experience processing claims for Farmers Insurance customers.
• State Farm InsuranceminorGTM or Marketing PartnerInsurance company partner for claims handling. Restoration 1 handles State Farm policyholder claims for various types of property damage restoration.
• USAA InsuranceminorGTM or Marketing PartnerInsurance company partner for claims handling. USAA members can use Restoration 1 of St. Charles for their property restoration needs.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Paul Davis Restoration: National franchise network providing residential and commercial restoration services for water, fire, mold and storm damage. Closely comparable franchise operating model with similar insurance-carrier relationships and emergency-response positioning.
• AdvantaClean: Franchise network specializing in mold remediation, water damage restoration, air duct cleaning and indoor air quality services. Comparable franchise model with overlapping residential restoration offerings, particularly around mold and air-quality services.
• PuroClean: National franchise system specializing in water damage remediation, fire/smoke restoration, mold removal and biohazard cleanup. Closely aligned franchise-based peer with similar service mix, IICRC certifications, and insurance-claim-driven revenue model.
• Rainbow Restoration: Neighborly-brand restoration franchise offering water, fire, smoke and mold restoration services to residential and commercial customers. Comparable franchise operating model with similar insurance partnerships and emergency-response positioning.
• ServPro: Largest U.S. property restoration franchise network offering water, fire, and mold damage restoration with insurance-carrier preferred-vendor programs. Directly comparable franchise-based model serving residential and commercial customers in overlapping service categories.
• 911 Restoration: Franchise-based restoration provider offering water damage, fire damage, mold remediation and sanitization services with 24/7 emergency response. Comparable in service scope, franchise model and customer base, though with broader geographic coverage.

Broad incumbents

• ServiceMaster Restore: Established national restoration brand under ServiceMaster Holdings offering water, fire, smoke and mold remediation for residential and commercial customers. Broad incumbent with overlapping core capabilities though operating at significantly larger scale.
• COIT Cleaning and Restoration: National cleaning and restoration franchise offering water damage restoration, fire/smoke cleanup, and carpet/contents cleaning. Overlapping capabilities with restoration services though broader portfolio includes recurring janitorial and specialty cleaning.
• BELFOR Property Restoration: World's largest disaster recovery and property restoration company, serving commercial and residential customers with water, fire and mold remediation. Larger incumbent operating across similar service lines but at substantially greater scale including commercial/industrial losses.

Regional players

• Dry Patrol: Regional water damage restoration provider serving the St. Louis metro area including St. Charles County. Direct regional competitor with overlapping service area and comparable water-damage-focused service mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=v-b5NYr3q4Q
• Facebookfacebook.com/restoration1ofstcharles
• Instagraminstagram.com/r1stcharles

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restoration 1 of St. Charles