Telebria, LLC
Telebria, LLC is an Atlanta-based vertical SaaS company providing DocuSeller and SmartAssist—AI-powered document automation and document-grounded AI chat platforms—for community management companies, association managers, and HOA boards and residents.
- Company typePrivate
- Founded2022
- HeadquartersRoswell, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Telebria, LLC does
Telebria, LLC is an Atlanta-based SaaS company founded in February 2022 that sells two purpose-built products to community management companies, association managers, and the HOAs/condos they administer. Its flagship, DocuSeller (launched 2023), automates HOA disclosure package fulfillment—resale certificates, estoppel letters, and lender documents—through white-label branded storefronts, a 40+-node visual workflow engine, AI document assembly via text, image OCR, and voice dictation, and a revenue-share billing model powered by Stripe. SmartAssist (launched 2024, with Knowledge Hub and Budget Assist added in 2025) is a document-grounded AI platform with five modules—Resident Chat, Manager Copilot, Writing Assist, Knowledge Hub, and Budget Assist—that builds a per-client knowledge graph from CC&Rs, bylaws, rules, and policies to deliver sub-two-second answers with source citations.
The company generates revenue from two complementary streams: a transaction-based revenue share on each document delivered through DocuSeller storefronts and a recurring SaaS subscription for SmartAssist modules. Pricing is quote-based and not publicly disclosed. Distribution is sales-led via telebria.com demos and a four-step onboarding (discovery, configure/brand, launch, optimize), complemented by self-service ordering through client-branded storefronts and a one-line website embed for the SmartAssist widget. The product is positioned tightly against operational pain points—5–14 day document turnarounds and high-volume repetitive resident inquiries—with a stated 660+ associations served, sub-3-minute average document delivery, and 99.9% uptime. Integration partners include Vantaca, Caliber/TOPS/Enumerate, Stripe, Microsoft 365, and Frontsteps, with US-hosted data, 256-bit TLS, AES-256 at rest, PCI-compliant billing, and stated SOC 2 readiness.
The founders (CEO Clyde Forrest, CTO Emre Cengel, COO Ali Gurlek) previously built COMWeb Internet Solutions in 2006, which was acquired by TOPS Software in December 2019 and rebranded to Enumerate under private equity ownership in July 2021—giving Telebria inherited domain credibility but no disclosed external funding, parent company, or institutional investors. The company operates with 1–10 employees and has not announced any venture funding or M&A activity in the source materials.
Telebria, LLC firmographics
Firmographics- Name
- Telebria, LLC
- Legal name
- Telebria, LLC
- Website
- https://telebria.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Telebria, LLC is an Atlanta-based vertical SaaS company providing DocuSeller and SmartAssist—AI-powered document automation and document-grounded AI chat platforms—for community management companies, association managers, and HOA boards and residents.
- Ownership category
- akta.pro rank
Telebria, LLC industry classification
Industry- Product category
- Community Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Homeowners Association (HOA) Management (BPAJAHAB)
- akta.pro secondary industry
- Association Accounting, Budgeting & Financial Reporting Services (BPAJAHAL)
Keywords
Where Telebria, LLC is headquartered
LocationHeadquarters
- HQ city
- Roswell
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Telebria, LLC business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- DocuSeller - Transaction Revenue Share: Revenue-share model on every document transaction processed through the white-label storefront. Clients start earning from their first customer order. Built-in Stripe payment processing handles billing automatically with real-time revenue dashboards and payout tracking. This is a transaction-fee model where Telebria takes a percentage of each completed document order.
- SmartAssist - Subscription SaaS: Subscription-based SaaS pricing for the SmartAssist AI platform. Subscriptions automatically renew at the end of each billing period. Fees are non-refundable except as required by law. Pricing varies by plan tier based on modules and usage.
- Platform Subscription Services: General SaaS subscription services covering both DocuSeller and SmartAssist platforms. Subscription fees are described at time of purchase with automatic renewal unless cancelled before the renewal date.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | DocuSeller - Transaction Revenue Share Model |
| Subscription | Monthly | DocuSeller - Platform Licensing |
| Subscription | Monthly | SmartAssist - AI Platform Subscription |
| Subscription | Annual | General SaaS Subscription Terms |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Telebria, LLC product offering
Product offeringCore offering
Telebria provides two purpose-built SaaS platforms for community management companies and HOA boards: DocuSeller automates HOA resale disclosure document fulfillment through white-label branded storefronts, visual workflow automation, and revenue-share billing; SmartAssist delivers document-grounded AI that answers resident questions and assists management staff using an actual community's governing documents (CC&Rs, bylaws, rules, policies), with modules for resident chat, manager copilot, writing assistance, knowledge hub, and budget analysis. Both products are deployed under the management company's brand, integrated with leading HOA accounting platforms (Vantaca, Caliber/TOPS/Enumerate, Frontsteps), and billed via Stripe.
Product overview
Telebria offers two purpose-built SaaS products for community management operations: DocuSeller is an AI-powered document automation platform that handles HOA disclosure package fulfillment through white-label storefronts and workflow automation; SmartAssist is a document-grounded AI platform with five modules providing 24/7 resident chat support, internal manager copilot, writing assistance, knowledge hub, and budget analysis. The two products address the primary operational bottlenecks in community management: manual document fulfillment and repetitive resident questions. Both platforms are cloud-hosted with enterprise-grade security and are designed to operate under the management company's own brand.
Differentiator
Problem solved
Functional benefit
Brands
- DocuSeller: AI-powered document automation platform for HOA disclosure package fulfillment. Automates document requests from order to delivery through workflow-driven assembly, white-label storefronts, real-time tracking, and revenue analytics.
- SmartAssist
Products and services
- DocuSeller AI-powered document automation platform for HOA resale disclosure package fulfillment. Automates the entire document fulfillment process from order to delivery through white-label branded storefronts, a visual workflow builder with 40+ node types, AI-driven document generation from voice, image, or text input, dynamic document assembly with 32 tokens, and real-time tracking with revenue analytics. Integrates with Vantaca, Caliber/TOPS/Enumerate, Frontsteps, and Stripe. Serves community management companies and operates on a transaction-based revenue-share model with built-in Stripe payment processing.
- SmartAssist Document-grounded AI platform for community management providing five integrated modules: Resident Chat (24/7 AI answers grounded in community CC&Rs, bylaws, rules, and policies with source citations), Manager Copilot (internal AI assistant for policy lookup and email/drafting support), Writing Assist (AI generation of violation letters, board communications, and resident replies using preferred company tone), Knowledge Hub (searchable internal SOPs and training materials), and Budget Assist (AI-powered budget analysis, year-over-year comparison, anomaly detection, and board-meeting talking points). Designed for community management companies and HOA board-level administrators, with SOC 2 readiness, role-based access controls, audit trails, and Microsoft 365 / Frontsteps SSO support.
Quantifiable outcome
- 660+ associations served
- +6 more outcomes
Companies that use Telebria, LLC
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
Telebria, LLC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability11 records
Feature10 records
Telebria, LLC partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and flagship.
- VantacacorePre-built connector for Vantaca HOA accounting platform. Enables automated data flow between DocuSeller and Vantaca for document generation and order processing. Real-time order/receipt synchronization. Part of DocuSeller's Integration Hub.
- Caliber (TOPS/Enumerate)corePre-built connector for Caliber, TOPS, and Enumerate community management platform ecosystem. Enables automated document retrieval and fulfillment integration with Caliber's platform. Real-time notifications and data synchronization.
- StripecorePCI-compliant payment processing through Stripe. Handles billing automatically for DocuSeller transactions. Integrated order/receipt events, real-time payment processing, and payout tracking for revenue-share model.
- Microsoft 365flagshipSSO (Single Sign-On) support for Microsoft 365 authentication. Planned 2026 expansion includes Microsoft 365 integrations for email and calendars. Enables enterprise customers to leverage existing Microsoft infrastructure.
- FrontstepscoreSSO (Single Sign-On) support for Frontsteps/Caliber authentication. SmartAssist integrates with Frontsteps for authenticated user access and account-specific responses in resident chat.
- Enterprise Cloud Hosting ProviderscoreMarket-leading enterprise cloud hosting providers for platform infrastructure. Part of SOC 2 ready, enterprise-grade security posture. Data stored in US-based data centers.
Scale indicators11 records
Recent moves7 records
Expansion highlights4 records
Telebria, LLC competitors and assessment
Company assessmentDirect peers
- PayHOA: HOA-specific software focused on accounting, payments, and violation tracking. Targets the same community management buyer with a similarly focused, vertical SaaS approach.
- Vantaca: HOA accounting and management platform that is both an integration partner and a potential competitor. Vantaca sits inside the same community management buyer workflow that Telebria targets, with overlapping capabilities in association accounting and operations.
- Condo Control Central: HOA and condominium management platform with resident communication, document storage, and amenity booking. Overlaps with SmartAssist's resident chat and Knowledge Hub use cases.
- Enumerate (formerly TOPS Software / Caliber): Community management platform acquired by a private equity group in 2021 and rebranded from TOPS — the same entity that absorbed Telebria's founders' prior company (COMWeb). Direct competitor in HOA accounting, document fulfillment, and resident services.
- Frontsteps: Full-suite HOA management platform offering accounting, communication, and resident tools. Telebria's SmartAssist integrates with Frontsteps via SSO, but Frontsteps also competes for the same association management buyer wallet.
- TownSq: HOA and community management platform offering resident apps, payments, communication, and document tools. Competes head-on with Telebria's SmartAssist for community engagement and DocuSeller-like document workflows.
Broad incumbents
- Buildium: Residential property management SaaS owned by RealPage. Operates adjacent to Telebria's vertical with overlapping accounting, document, and resident communication features for association managers.
- AppFolio: Large-scale property management software platform serving residential and commercial portfolios. Broader than Telebria's HOA focus, but increasingly encroaching on community association use cases with AI-driven resident features.
- Yardi: Enterprise real estate software suite spanning residential, commercial, and HOA segments. While Telebria's niche focus differs, Yardi's breadth and existing channel into community management make it a long-horizon competitive reference point.
Emerging players
- BoardSpace: HOA board management platform for meeting minutes, document storage, and board communications. Competes with SmartAssist's Knowledge Hub and Writing Assist for board-side workflows.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Telebria, LLC compliance and trust
Trust signalCompliance2 records
Telebria, LLC financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telebria, LLC leadership team
Management profileNumber of profiles
Profiles3 records
Telebria, LLC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telebria, LLC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telebria, LLC
What does Telebria, LLC do?
Telebria provides two purpose-built SaaS platforms for community management companies and HOA boards: DocuSeller automates HOA resale disclosure document fulfillment through white-label branded storefronts, visual workflow automation, and revenue-share billing; SmartAssist delivers document-grounded AI that answers resident questions and assists management staff using an actual community's governing documents (CC&Rs, bylaws, rules, policies), with modules for resident chat, manager copilot, writing assistance, knowledge hub, and budget analysis. Both products are deployed under the management company's brand, integrated with leading HOA accounting platforms (Vantaca, Caliber/TOPS/Enumerate, Frontsteps), and billed via Stripe.
Is Telebria, LLC a public or private company?
Telebria, LLC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Telebria, LLC founded?
Telebria, LLC was founded in 2022. It employs 1 to 10 people.
Where is Telebria, LLC based?
Telebria, LLC is headquartered in Roswell, United States, in the North America region.
How does Telebria, LLC make money?
Three revenue lines are on record. DocuSeller - Transaction Revenue Share is the primary driver. The others are smartAssist - Subscription SaaS and platform Subscription Services.
Who are Telebria, LLC's main competitors?
Direct peers on record are PayHOA, Vantaca, Condo Control Central, Enumerate (formerly TOPS Software / Caliber), Frontsteps and TownSq. Broad incumbents are Buildium, AppFolio and Yardi. BoardSpace is listed as an emerging player.
Does Telebria, LLC have an API?
Yes. DocuSeller provides API access and webhook capabilities for custom workflows and third-party integrations. The platform includes an Integration Hub with pre-built connectors for HOA accounting platforms, real-time notifications, and webhook payloads for order/receipt events. Webhooks support order status updates and payment processing events.
What industry is Telebria, LLC in?
Telebria, LLC's product category is Community Management Software. Its primary akta.pro industry code is BPAJAHAB, Homeowners Association (HOA) Management, with a secondary code of BPAJAHAL, Association Accounting, Budgeting & Financial Reporting Services. Its NAICS code is 518 and its SIC code is 7372.