FRONTSTEPS
FRONTSTEPS is a Denver-based SaaS platform delivering integrated HOA community association management software — including accounting, payments, security, and resident engagement — to U.S. community management companies, professional managers, and homeowners.
- Company typePrivate
- Founded2015
- HeadquartersDenver, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What FRONTSTEPS does
FRONTSTEPS, legally Community Investors, Inc. and headquartered at 1290 Broadway, Denver, Colorado, is a U.S.-focused SaaS provider of integrated community management software targeting homeowner associations (HOAs), community management companies, professional community association managers (CAMs), builders, security and patrol operators, realtors, and homeowners. The company originated as Community Investors, Inc. and was previously known in part as DwellingLIVE; the FRONTSTEPS brand consolidates the product portfolio that emerged across its history.
The product portfolio is a platform-plus-modules architecture composed of six core products: FRONTSTEPS Caliber (accounting and financial management with AI-powered reporting), FRONTSTEPS Community (resident engagement and mobile communication), FRONTSTEPS Manager (mobile-friendly command center for CAMs), FRONTSTEPS Dwelling (visitor management and security for gated communities), FRONTSTEPS Payments (PCI DSS-compliant online payment processing), and FRONTSTEPS ALLi (an AI assistant embedded in Manager). The platform also retains acquired brands AssociationVoice and AtHomeNet for community website/portal services, and exposes a public API that supports two-way integration with more than 30 partner organizations spanning HOA-banking (Alliance Association Bank, Axos, BankUnited, First Citizens, Webster, Truist, SmartStreet, Enterprise Bank & Trust, Northrim, Association Prime), security hardware (HID, Kantech, DoorKing, TagMaster, LiftMaster, Nedap, TransCore, Barcode Automation), printing and communications (HOAMailers, Page Per Page, Bank-A-Count, OSG), and governance/AI software (AvidXchange, ANVA, CheckAlt, Edenred Pay, FINITE, ReadyRESALE, Telebria, CondoVoter, GetQuorum, TechCollect, VIVE, Levelheaded).
FRONTSTEPS operates a sales-led go-to-market with a "Request a Demo" call-to-action, annual quote-based enterprise pricing, and self-serve portals for residents, managers, and security administrators. Revenue is generated through four streams: SaaS subscriptions, transaction-based payment processing fees, API connection fees charged to integration partners, and Pro Services professional training. The company is led by CEO Matt DeWolf with a functional leadership team of five VPs (Sales, Finance, Product, Operations, Development), claims to support approximately 5.7 million homes and a broad base of management-company customers, and has received three consecutive Best Places to Work awards (2023-2025).
FRONTSTEPS firmographics
Firmographics- Name
- FRONTSTEPS
- Legal name
- Community Investors, Inc.
- Website
- https://frontsteps.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- FRONTSTEPS is a Denver-based SaaS platform delivering integrated HOA community association management software — including accounting, payments, security, and resident engagement — to U.S. community management companies, professional managers, and homeowners.
- Ownership category
- akta.pro rank
FRONTSTEPS industry classification
Industry- Product category
- Community Association Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Homeowners Association (HOA) Management (BPAJAHAB)
Keywords
Where FRONTSTEPS is headquartered
LocationHeadquarters
- HQ city
- Denver
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
FRONTSTEPS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscriptions: SaaS subscription model for community association management software with multiple product tiers including Caliber (accounting), Community (engagement), Payments, Manager, and Dwelling (security)
- API Access Fees: API access fees charged to partner organizations for real-time access and two-way communication with the platform database
- Payment Processing: Transaction-based payment processing for HOA assessments with PCI DSS compliant processor
- Professional Services: Pro Services including private one-hour training sessions with FRONTSTEPS experts
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on organization needs |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
FRONTSTEPS product offering
Product offeringCore offering
FRONTSTEPS sells a cloud-based SaaS platform for HOA and community association management, comprising integrated products for accounting (Caliber), resident engagement (Community), payment processing (Payments), visitor management and security (Dwelling), a mobile operations hub (Manager), and an AI assistant (ALLi). The platform also includes an API and a suite of acquired community website brands, sold primarily to community management companies, HOAs, builders, security and patrol firms, realtors, and homeowners.
Product overview
FRONTSTEPS is a provider of association management software for HOAs and community associations, offering a platform-plus-modules architecture consisting of six core products: FRONTSTEPS Caliber (accounting/financial management), FRONTSTEPS Community (resident engagement), FRONTSTEPS Dwelling (visitor management/security), FRONTSTEPS Manager (mobile command center), and FRONTSTEPS Payments (payment processing). The platform also includes FRONTSTEPS ALLi, an AI assistant built into Manager, and integrates acquired brands AssociationVoice and AtHomeNet for website/portal services. The products work together as a connected ecosystem, with Caliber serving as the financial backbone, Community and Dwelling providing resident-facing tools, and Manager serving as the unified operations hub.
Differentiator
Problem solved
Functional benefit
Brands
- ALLi: AI-powered assistant built into FRONTSTEPS Manager, providing intelligent automation and support for community management tasks.
- FRONTSTEPS Caliber
- FRONTSTEPS Community
- FRONTSTEPS Dwelling
- FRONTSTEPS Manager
- FRONTSTEPS Payments
- FRONTSTEPS Suite Manager
Products and services
- FRONTSTEPS Caliber Accounting and financial management solution for community associations. Provides automated workflows, AI-powered reporting, customizable rules, easy document organization, and delinquency management for HOA back-office operations.
- FRONTSTEPS Community Resident engagement and communication platform with mobile apps for managers, boards, and residents, supporting reservations, work orders, architectural requests, and community communication.
- FRONTSTEPS Payments Online payment processing platform for HOA assessments, using a PCI DSS compliant processor to accept ACH and credit/debit card payments, with one-time and recurring payment support.
- FRONTSTEPS Manager Mobile-friendly CAM Command Center for community managers, providing back-office tools for architectural requests, violations, work orders, budgets, invoices, reports, and project organization.
- FRONTSTEPS Dwelling Web-based visitor management and security platform for gated and secured communities, with credentialed access control, live activity monitoring, remote gate control, and a resident mobile app.
- FRONTSTEPS ALLi AI-powered assistant built into FRONTSTEPS Manager that automates community management tasks, answers questions, and provides intelligent insights for managers.
- FRONTSTEPS Suite Manager Next generation community association management software suite integrating multiple FRONTSTEPS management tools into a unified platform experience for community management companies.
- FRONTSTEPS Community Manager Mobile App Mobile app for community managers to access FRONTSTEPS Community on iOS and Android, enabling on-the-go management of community association tasks.
- AssociationVoice Website and portal platform for community associations, acquired by FRONTSTEPS, with self-service resident account sign-up.
- AtHomeNet Website platform for community associations, acquired by FRONTSTEPS, where residents can request login accounts.
- FRONTSTEPS API Platform API platform enabling partner organizations to build and enhance their own offerings with real-time, two-way access to the FRONTSTEPS database; partner access is sold via connection fees.
- FRONTSTEPS Pro Services Paid professional services including private one-hour training sessions with FRONTSTEPS experts, team-building, and customized onboarding for community management customers.
Quantifiable outcome
- 10+ years of customer retention for accounting software
- +2 more outcomes
Companies that use FRONTSTEPS
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
FRONTSTEPS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability6 records
Feature9 records
FRONTSTEPS partnerships and signals
Strategic signalPartnerships
29 partnerships are on record, tiered core.
- Alliance Association BankcoreComprehensive treasury management services for HOAs including receivables collection, payables management, account monitoring, and investment services integrated with FRONTSTEPS Caliber.
- Axos BankcoreBanking solutions for property management companies managing HOAs, condos, and apartments with financial services integrated for payment reconciliation.
- BankUnitedcoreNational HOA and Property Management Group providing customized client support and integrated partnerships with cutting-edge software.
- First Citizens BankcoreLeading bank for community association management with solutions, service, and industry expertise for managing and growing communities.
- Webster BankcoreDedicated property management banking professionals providing customized banking solutions, amazing customer service, and efficient onboarding with association banking expertise.
- Pacific Premier BankcoreFull range of financial services for individuals, businesses and professionals with specialized HOA and association management banking solutions.
- TruistcoreDeposit and payment processing services for property management companies and community associations including payment activity reporting and online services.
- SmartStreet (Banc of California)coreNationwide banking partner providing consolidated financial view integrated with industry accounting and software providers.
- Enterprise Bank & TrustcoreComprehensive banking and financial services for HOAs and association management companies with veteran staff and industry expertise.
- Northrim BankcoreHOA banking team serving community associations and property management companies with specialized financial solutions and integrated software.
- Association Prime (South State Bank)coreSpecialized banking solutions for management companies and community associations with industry-leading software integrations and personalized consulting.
- HIDcoreSecure identity verification products used globally to secure communities and provide residents with effortless access experience.
- KantechcoreAccess control hardware for communities since 1986, providing integrated access control technologies ready to use right out of the box.
- DoorKingcoreLeading manufacturer of telephone entry systems, vehicular gate operators, parking control products, and access control hardware since 1948.
- HOAMailerscoreFirst printing partner to offer full support of FRONTSTEPS QR code framework for printed statements, reducing printing and mailing costs.
- Page Per PagecoreCutting-edge communication solutions for community association industry with HOA mailing services and digital tools.
- Bank-A-Countcore60+ years of expertise in secure printing and banking-related services for HOA statement and payment processing.
- OSGcore50+ years of customer communication and engagement solutions serving over 6,000 clients with leading engagement tools.
- AvidxchangecoreAccounts payable software with AI and automation helping community association management companies increase efficiency with 7-layers of fraud protection. Fully integrated accounts payable solution.
- ANVAcoreSecure, cloud-based legal operations platform for HOA collections, litigation, and enforcement. Real-time sync with FRONTSTEPS Caliber reduces manual entry and errors.
- CheckAltcoreSecure receivables solutions for property managers across paper and digital channels. All receivables flow into FRONTSTEPS system with automatic reconciliation.
- Edenred PaycoreInvoice-to-pay automation for property management companies integrated with FRONTSTEPS and Caliber. Board members can review and approve invoices directly within FRONTSTEPS.
- FINITE Business SolutionscoreHOA outsourcing outfit focused on accounting support for professional management companies, operating in 20 states across 37 markets. Works with Caliber for accounting oversight.
- ReadyRESALEcoreResale document service partner enhancing efficiency for property management companies. Essential documents auto-populate using stored accounting data within FRONTSTEPS.
- TelebriacoreDocuSeller streamlines resale certificates and disclosures. SmartAssist delivers AI-powered resident support, document search, and writing tools - all fully integrated with FRONTSTEPS.
- CondoVotercoreFully managed electronic voting and virtual meeting services for condominiums and HOAs. Fully integrated digital governance solution supporting boards, managers, and owners.
- GetQuorumcoreFull-service virtual meetings, hybrid meetings, electronic voting, and community governance solutions. Enhanced governance meeting and election experience with FRONTSTEPS integration.
- VIVEcoreFirst bespoke Vendor Compliance and Management platform built by HOA and condo management professionals. Integration shows vendor status and insurance within FRONTSTEPS accounting system.
- TechCollectcoreAI-powered delinquency management using data science and Generative AI. Reduces legal action on past-due assessments by over 85% and increases top line revenue by 10% on average.
Scale indicators3 records
Recent moves4 records
Expansion highlights6 records
FRONTSTEPS competitors and assessment
Company assessmentDirect peers
- Buildium: Buildium is a SaaS platform for residential property and community/HOA association management, offering accounting, payments, and resident portals. It is one of the most direct competitors to FRONTSTEPS in mid-market HOA/condo management software.
- CINC Systems: CINC provides an integrated HOA and community management platform with accounting, payments, and resident communication tools, directly overlapping with FRONTSTEPS' Caliber, Community, and Payments products for management companies.
- Vantaca: Vantaca is an HOA/condo accounting and operations platform used by community management companies. It competes head-to-head with FRONTSTEPS in the back-office and homeowner engagement layer of community association management.
- TownSq: TownSq is a community management platform serving HOAs and management companies with communication, payment, and operational tools. It competes directly with FRONTSTEPS' Community and Payments modules for the same buyer persona.
- PayHOA: PayHOA is an HOA-focused platform offering accounting, payments, and communication tools for self-managed and professionally managed associations. It overlaps with FRONTSTEPS' Payments, Community, and accounting workflows at a more SMB/Self-managed angle.
- ManageHOA: ManageHOA is an HOA management software vendor serving self-managed and small management companies with accounting, communication, and vendor tools. It competes with FRONTSTEPS' lighter-touch product positioning.
- Resort Data Processing: Resort Data Processing (RDP) provides accounting and management software for resort, condominium, and HOA communities. It is comparable to FRONTSTEPS in association accounting workflows and integrated operations.
- Condo Control Central: Condo Control Central is a condo/HOA management platform offering visitor management, payments, and resident engagement tools. It overlaps directly with FRONTSTEPS' Dwelling, Payments, and Community products for associations and management companies.
Broad incumbents
- AppFolio: AppFolio is a large property management SaaS platform that serves residential and HOA/condo portfolios via its AppFolio Property Manager suite. It is a broader incumbent that overlaps with FRONTSTEPS' HOA workflows but as part of a much wider property-tech portfolio.
- Yardi: Yardi is an established real estate software vendor with HOA/condo accounting and operations modules inside its Voyager suite. It competes with FRONTSTEPS in association back-office functionality but serves a much broader real estate customer base.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
FRONTSTEPS social profiles
Digital presenceFRONTSTEPS compliance and trust
Trust signalCompliance2 records
FRONTSTEPS financial estimates
Financial estimateRevenue estimate
Valuation estimate
FRONTSTEPS leadership team
Management profileNumber of profiles
Profiles10 records
FRONTSTEPS funding detail
Funding detailFunding overview
Funding rounds4 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FRONTSTEPS M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FRONTSTEPS
What does FRONTSTEPS do?
FRONTSTEPS sells a cloud-based SaaS platform for HOA and community association management, comprising integrated products for accounting (Caliber), resident engagement (Community), payment processing (Payments), visitor management and security (Dwelling), a mobile operations hub (Manager), and an AI assistant (ALLi). The platform also includes an API and a suite of acquired community website brands, sold primarily to community management companies, HOAs, builders, security and patrol firms, realtors, and homeowners.
Is FRONTSTEPS a public or private company?
FRONTSTEPS is a private company. It is classified as unknown and is currently operating.
When was FRONTSTEPS founded?
FRONTSTEPS was founded in 2015. It employs 101 to 250 people.
Where is FRONTSTEPS based?
FRONTSTEPS is headquartered in Denver, United States, in the North America region.
How does FRONTSTEPS make money?
Four revenue lines are on record. Software Subscriptions are the primary driver. The others are API Access Fees, payment Processing and professional Services.
Who are FRONTSTEPS's main competitors?
Direct peers on record are Buildium, CINC Systems, Vantaca, TownSq, PayHOA, ManageHOA, Resort Data Processing and Condo Control Central. Broad incumbents are AppFolio and Yardi.
Does FRONTSTEPS have an API?
Yes. FRONTSTEPS provides a powerful API platform that enables partner organizations to build and enhance their own offerings, generate new revenue streams, and deliver tailored services to customers. The API allows third-party vendors real-time access and two-way communication with the main database. API access includes a connection fee.
What industry is FRONTSTEPS in?
FRONTSTEPS's product category is Community Association Management Software. Its primary akta.pro industry code is BPAJAHAB, Homeowners Association (HOA) Management. Its NAICS code is 518 and its SIC code is 7340.