What Packeta Hungary does

Packeta Hungary, now operating under the surviving entity FoxPost Kft. following a January 1, 2026 legal merger, is a Hungarian parcel delivery and logistics platform serving e-commerce businesses, consumers, and retail pickup-point partners. The company is the Hungarian arm of Czech-headquartered Packeta Group (founded 2010), having entered Hungary in 2015. Packeta Group completed the acquisition of FoxPost Kft. — Hungary's parcel locker operator — in 2024, making FoxPost Kft. the consolidated Hungarian legal entity. The combined business operates 1,351 pickup points in Hungary, 9,431 Z-BOX automated lockers across CZ/SK/HU, and routes shipments through 70+ carrier partners to 32 countries.

The technology stack centers on a multi-carrier shipping API that exposes carrier selection, label generation, tracking, cash-on-delivery handling, and reverse logistics to web shops via a single integration. Packeta Group operates 380 PackMan robotic sorting units in depots, Z-BOX automated lockers with PIN-code operator panels, and Z-BOT robotic pickup points. E-commerce integration tools include the Packeta Widget (map-based pickup selection) and Packeta Feed (data-driven option selection), both embedded into partner webshops. Consumer-facing infrastructure comprises the FOXPOST mobile application (which replaced the Packeta app in July 2026) with SimplePay-powered Apple Pay, Google Pay, and qvik payments. Group-wide scale metrics include 131 million packages delivered in 2024, 1.1 million processed in a single day on December 16, 2024, and 11 million mobile app downloads across four countries.

The business model is primarily transaction-based. Revenue streams include parcel delivery fees (varying by destination, weight, and service type), per-package commissions to retail pickup-point partners, cash-on-delivery handling fees, and usage-based fuel and toll surcharges recalculated monthly against NAV-published diesel prices. Domestic Hungarian shipping starts from net 890 Ft per package, while international shipment prices range from 1,590 Ft (Slovakia pickup) to 10,000 Ft (UAE home delivery). Go-to-market is API-first for enterprise webshops, product-led/self-serve for C2C consumers via the FOXPOST app, and channel-partner-driven for retail pickup-point expansion. The customer base spans 62,000+ web shops group-wide — anchored by enterprise clients such as Vinted, Alza, and Webshippy — alongside an SMB tail of Hungarian online retailers.

Name

Packeta Hungary

Legal name

FoxPost Kft.

Website

https://packeta.hu

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Packeta Hungary (now FoxPost Kft.) operates Hungary's largest combined parcel pickup network, providing multi-carrier shipping API, Z-BOX automated lockers, and pickup-point services to 62,000+ web shops and C2C consumers via 70+ carrier partners across 32 countries.

Ownership category

akta.pro rank

Product category

Parcel Delivery and Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922), Couriers and Express Delivery Services (49211)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)

akta.pro secondary industries

Carrier-Owned Parcel Locker Networks (TLAAAMAA), Metro/Urban Standard Parcel Delivery (TLAAACAH), Postal & Hybrid Mail/Parcel Cross-Border (UPU/Postal Operators) (TLACAKAG), Consolidated Linehaul + Last-Mile Parcel Delivery (TLAAACAF)

Keywords

• Parcel delivery services
• Pickup point network
• E-commerce logistics
• Parcel locker network
• Multi-carrier shipping

Headquarters

HQ city

Budapest

HQ country

Hungary

HQ region

Europe

Offices16 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Parcel Delivery Fees: Revenue from shipping fees charged to web shops and consumers for parcel delivery services. Pricing varies by destination country, weight, and service type (pickup point vs home delivery).
2. Pickup Point Commission: Commissions paid to retail partners who operate as pickup points for package handling and delivery. Partners receive commission for each package handled.
3. Cash on Delivery Handling: Fees charged for handling cash-on-delivery payments, including collection and transfer to web shops.
4. Fuel and Toll Surcharges: Variable surcharges applied based on fuel prices and toll costs, calculated monthly according to NAV published diesel prices.
5. Mobile App Services: Private individual parcel sending through FOXPOST app with SimplePay payment processing for transactions.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Packeta Hungary operates a parcel delivery and logistics platform combining its own Z-BOX automated parcel lockers, a partner pickup point network of 1,351+ locations in Hungary (203,885+ across Europe), and integration with 70+ shipping carriers for international delivery to 32 countries. Services are delivered through a B2B API and Client Section portal for e-commerce webshops, and a FOXPOST mobile app for private C2C senders, with consolidated reverse logistics, claims handling, and cash-on-delivery settlement.

Product overview

Packeta Hungary (now operating as part of the Packeta Group + FOXPOST unified network) is a logistics platform offering parcel delivery services across 32 countries through a combination of its own infrastructure and 70+ carrier partners. The core product portfolio consists of Z-BOX self-service parcel lockers (with operator panels enabling PIN-code pickup), the Z-Point partner pickup network (203,885+ locations in Europe), the Client Section B2B portal for web shops, the FOXPOST Mobile App for private senders (replacing the Packeta app in July 2026), a Claims Filing portal, and a Returns Portal for reverse logistics. Pickup point selection on e-commerce sites is enabled via the Packeta Widget and Feed tools. The company also offers an API for developer integration and integrates with SimplePay (supporting Google Pay and Apple Pay) for cash-on-delivery payments.

Differentiator

Problem solved

Functional benefit

Brands

• Packeta Group: Czech parent company of the global logistics platform serving e-commerce across multiple countries including Czech Republic, Slovakia, Romania, Hungary, Poland, Germany, and UAE.
• FOXPOST
• Z-BOX
• Z-Pont
• Packeta Widget
• Packeta Feed

Products and services

• Z-BOX Self-Service Parcel Lockers Automated parcel locker network offering 24/7 self-service parcel pickup and drop-off across Hungary, Czech Republic, Romania, and Slovakia. Parcels are collected via mobile app Bluetooth proximity or PIN code on the locker's control panel.
• Z-Point Partner Pickup Network Partner-operated pickup point network spanning 203,885+ locations across Europe. Customers collect and return parcels at partner stores (newsagents, convenience stores) using a collection code, with cash and card payments for cash-on-delivery.
• Client Section (Partnerfelület) B2B Portal B2B partner portal for web shops to manage parcel shipments end-to-end: shipment registration, label printing, tracking, carrier selection across 70+ partners, cash-on-delivery settlement, and reporting. Covers delivery to 32 countries.
• FOXPOST Mobile App Mobile application for private individuals to send parcels via Z-BOX and A-BOX lockers, track shipments, and pay cash-on-delivery via SimplePay (Apple Pay, Google Pay, bank card, qvik). Replaced the Packeta app in July 2026 following the Packeta-FOXPOST merger.
• Claims Filing Service (Reklamáció) Online complaints portal allowing customers to file claims for lost, damaged, or missing parcel contents, incorrect cash-on-delivery amounts, and failed COD transfers. Available at claims.packeta.com.
• Returns Portal Self-service returns portal for e-commerce customers enabling no-printer returns. Customers enter their original tracking number to receive a return code. Supports return shipments in CZ, SK, and RO via Pickup Points, with return addresses for other European countries.
• Z-BOT Robotic Pickup Point Automated robotic pickup point offering fully automated parcel collection for customers in Central and Eastern Europe.

Quantifiable outcome

• 98% of packages delivered within 2 days
• +3 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• FOXPOSTcoreStrategic or Co-development Partner · 1 January 2024Merger and integration with FOXPOST creating Hungary's largest parcel pickup network. Packeta Z-BOX lockers are being migrated to FOXPOST Z-BOX. The two brands operate under Packeta Group with combined services.
• 70+ Shipping CarrierscoreTechnology or IntegrationIntegrated carrier network including DPD, DHL, Hermes, FedEx, and many others enabling shipping to 32 countries through single API connection for web shop partners.
• SimplePaycoreTechnology or IntegrationPayment processing partner for the FOXPOST mobile application, supporting bank card, Apple Pay, Google Pay, and qvik payments for parcel transactions
• DFT-Hungária Zrt.minorImplementation/ SI/ Consulting PartnerTraining provider for Packeta Hungary employee development programs, including team building, process optimization, communication skills, and leadership training (8.813 million Ft support)
• VintedcoreGTM or Marketing PartnerOnline C2C marketplace integration where Vinted uses Packeta for parcel delivery services. Vinted sellers can use Packeta Z-BOX and Z-Pont locations for sending purchased items.

Scale indicators16 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• FedEx: FedEx is a global integrator with cross-border parcel and freight services competing for international e-commerce flows from Hungary. It also appears among Packeta's 70+ carrier partners for outbound shipments.
• DHL Parcel: DHL Parcel operates one of Europe's largest B2C and B2B parcel delivery networks with extensive pickup point and locker infrastructure. It competes with Packeta for cross-border e-commerce flows and large enterprise web shop volume, while also being one of Packeta's 70+ carrier partners.
• Magyar Posta: Magyar Posta is Hungary's national postal operator providing parcel and letter delivery with a nationwide branch network. It competes with Packeta for domestic Hungarian volume and is also integrated into Packeta's pickup point network as a partner.
• DPD: DPD operates a pan-European parcel delivery and pickup point network (Pickup parcelshops) that overlaps Packeta's value proposition. It is both a direct competitor and one of Packeta's 70+ integrated carriers.
• Evri (formerly Hermes UK): Evri is one of the UK's largest parcel delivery operators serving e-commerce shippers with home delivery and parcel lockers. It is comparable as a parcel network serving similar online retail customers with a similar asset model.

Direct peers

• GLS (General Logistics Systems): GLS is a major European parcel delivery provider with dense CEE coverage, particularly in Hungary through GLS Hungary. It competes head-to-head with Packeta for B2B and B2C parcels across the same geographies and serves similar e-commerce and SMB customer segments.
• BoxNow: BoxNow is a parcel locker operator active in Cyprus, Croatia, Bulgaria, and Greece that integrates directly into Packeta's API and pickup network. It competes with Packeta's Z-BOX in adjacent CEE markets while also being a partner.
• InPost: InPost is Europe's leading automated parcel locker network (Paczkomaty/A-Paczka), directly competing with Packeta's Z-BOX in Poland, Hungary, and other CEE markets. Both operate parcel locker networks serving e-commerce shippers and consumers with comparable pickup-point propositions.

Emerging players

• Wolt (Delivery Hero): Wolt operates an on-demand delivery platform with parcel and locker capabilities in Hungary and across CEE. While primarily focused on food, its parcel and pickup-point services partially overlap with Packeta's last-mile consumer offering.

Regional players

• Sameday (Sameday Courier): Sameday is a leading Romanian courier and parcel locker operator (Easybox) with significant CEE presence. It competes in overlapping markets with Packeta in Romania and serves similar e-commerce shippers and consumers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/packeta.hu
• LinkedInlinkedin.com/company/packeta-hu-kft

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Packeta Hungary