Steunpunt Mantelzorg Zuid

Name

Steunpunt Mantelzorg Zuid

Legal name

Steunpunt Mantelzorg Zuid

Website

https://mantelzorgzuid.nl

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Caregiver Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Family Caregiver Coaching, Education & Support (HSABAIAI)

akta.pro secondary industries

Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Post-Operative Personal Care Support (Non-Clinical) (HSABABAK), Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH)

Keywords

• Informal caregiver support
• Caregiver consulting services
• Volunteer palliative care
• Respite care coordination
• Caregiver wellbeing programs

Headquarters

HQ city

Maastricht

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Municipal Government Funding: As a support center operating in the municipalities of Maastricht, Meerssen, Valkenburg aan de Geul, and Stein, the organization is funded through public municipal budgets designated for caregiver support and social welfare (Wmo). The organization is an operational arm of Stichting Envida.
2. Coalition / Partnership Funding: Participates as a coalition partner in broader regional initiatives such as the Deltaplan Maastricht Heuvelland, contributing to and receiving funding for collaborative elder-care and caregiver support programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Steunpunt Mantelzorg Zuid is a nonprofit caregiver support center that provides free advice, guidance, volunteer companionship, hospital accompaniment, palliative care volunteers, and respite care coordination for informal caregivers (mantelzorgers) across four municipalities. Services are delivered by professional mantelzorgconsulenten (caregiver consultants) and trained volunteers using the Positieve Gezondheid framework, and include support groups, workshops, and specialized programs for young caregivers and employer-based caregiver-friendly workplace initiatives.

Product overview

Steunpunt Mantelzorg Zuid is a nonprofit caregiver support center operating as a unified service platform rather than a modular product suite. The organization provides a comprehensive range of support services for informal caregivers across four municipalities: Maastricht, Meerssen, Valkenburg aan de Geul, and Stein. Core offerings include professional mantelzorgconsulent (care consultant) services, volunteer-based maatjes companionship, hospital accompaniment, and VPTZ (palliative terminal care) volunteer services. Additional services include a Respijtwijzer (respite guide), volunteer coaching, support groups, dementia contact groups, and specialized programming for young caregivers. The organization coordinates with local municipalities, healthcare providers, and volunteer organizations but does not operate a technology product in the traditional sense.

Differentiator

Problem solved

Functional benefit

Products and services

• Mantelzorgconsulent (Caregiver Consulting) One-on-one professional consultations conducted by mantelzorgconsulenten at the caregiver's home or community locations, providing individualized information, advice, emotional support, and connection to community resources across municipalities of Maastricht, Meerssen, Valkenburg aan de Geul, and Stein.
• Maatjes Vrijwilligers (Companion Volunteer Service) Trained volunteer companionship program where vetted volunteers are matched with care recipients for social interaction, providing temporary relief (respijtzorg) for informal caregivers.
• Begeleiding naar Ziekenhuis (Hospital Accompaniment) Volunteer accompaniment service for individuals who cannot visit hospitals or medical practitioners independently, providing practical support and a listening ear during medical visits.
• Vrijwilligers Palliatieve Terminale Zorg (VPTZ) Specially trained volunteer palliative and terminal care service providing presence, listening support, and light assistance for people in their final life phase and their families, affiliated with VPTZ Nederland.
• Vrijwilligers Coach (Volunteer Peer Coaching) Peer coaching service in which experienced volunteers guide and support other volunteers in their caregiving roles, coordinated by vrijwilligerscoördinatoren.
• Jonge Mantelzorgers (Young Caregiver Program) Specialized support program for young caregivers (up to age 25), including peer groups, workshops, school-based recognition programs, and educational resources for teachers and parents to identify and support young caregivers.
• Mantelzorgvriendelijke Werkgever (Caregiver-Friendly Employer Service) Advisory service for employers and HR departments, including digital organizational scans, workshops, webinars, e-learning for team leaders, individual counseling for employee caregivers, and guidance toward Mantelzorgvriendelijke Werkgever certification.

Quantifiable outcome

• When caregivers receive adequate support, they are 5x less likely to report health complaints and 8x less likely to call in sick
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

19 partnerships are on record, tiered core, major and minor.

• Gemeente MaastrichtcoreOthersMunicipal government partner. Steunpunt Mantelzorg Zuid operates as a support center funded by the municipality of Maastricht, which also administers the annual mantelzorgwaardering (caregiver appreciation budget) for residents.
• Gemeente MeerssencoreOthersMunicipal government partner in whose jurisdiction the organization delivers caregiver support services and administers the mantelzorgwaardering program.
• Gemeente SteincoreOthersMunicipal government partner. The organization provides caregiver support services and mantelzorgwaardering to residents of the municipality of Stein.
• Gemeente Valkenburg aan de GeulcoreOthersMunicipal government partner. The municipality funds and co-hosts activities such as the Mantelzorgcafé in Valkenburg, and administers mantelzorgwaardering for its residents.
• EnvidacoreStrategic or Co-development PartnerEnvida is the parent organization of Steunpunt Mantelzorg Zuid. Stichting Envida serves as the data controller (verwerkingsverantwoordelijke) and provides shared services including personenalarmering (personal alarm systems) and zorggeschikte woningen (suitable care housing). Envida's Zorgwettenwijzer is referenced as a resource.
• Hulp bij DementiemajorStrategic or Co-development PartnerHealthcare organization specializing in dementia care. Collaborates on dementia-related support, including contact groups and informational resources such as the Keuzewijzer Dementie.
• UMC+ (Maastricht University Medical Centre+)majorStrategic or Co-development PartnerRegional academic medical center. One of the healthcare organizations with which Steunpunt Mantelzorg Zuid collaborates for caregiver referrals and support coordination.
• SevagrammajorStrategic or Co-development PartnerHealthcare provider network in the region offering care locations and suitable housing options referenced by the organization for caregiver clients transitioning to care facilities.
• Thuiszorg Groot LimburgminorStrategic or Co-development PartnerHome care provider in the broader Limburg region, with which the organization collaborates on caregiving support and respijtzorg referrals.
• Deken Hanneman StichtingminorOthersVolunteer organization providing social support services. Listed as a volunteer organization partner in the collaboration network.
• HumanitasminorOthersNational volunteer organization active in Maastricht Heuvelland. Listed as a volunteer organization partner.
• LevantominorOthersWelfare/volunteer organization in the region. Listed as a volunteer organization partner.
• Maastricht Doet!minorOthersLocal volunteer and community action organization in Maastricht. Listed as a volunteer organization partner.
• Serve the City MaastrichtminorOthersVolunteer organization mobilizing volunteers for community service in Maastricht. Listed as a volunteer organization partner.
• Zonnebloem (Maastricht)minorOthersNational volunteer organization supporting people with disabilities and their caregivers. Local chapter in Maastricht listed as a volunteer organization partner.
• MIK & PIW Groep (Partners in Welzijn)minorStrategic or Co-development PartnerWelfare organization providing open-inloop (open-door) community support services. Listed as a welzijnsorganisatie (welfare organization) partner.
• TrajektminorStrategic or Co-development PartnerWelfare organization active in the region. Listed as a welzijnsorganisatie (welfare organization) partner.
• MantelzorgNLmajorStrategic or Co-development PartnerNational association for informal caregivers in the Netherlands. Steunpunt Mantelzorg Zuid is affiliated with MantelzorgNL, which provides advocacy, resources, publications (e.g., Factsheet GGZ), the Zorgwettenwijzer, and a platform for caregiver recognition.
• VPTZ Nederland (Vrijwilligers Palliatieve Terminale Zorg Nederland)majorStrategic or Co-development PartnerNational organization for voluntary palliative and terminal home care. Steunpunt Mantelzorg Zuid is affiliated with VPTZ, enabling deployment of specially trained volunteers for palliative and terminal caregiving support.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Carend: Dutch platform supporting end-of-life and palliative care conversations and decision-making. Partial overlap with Steunpunt Mantelzorg Zuid's VPTZ palliative caregiver support and respite services, but with a digital-information focus rather than in-person volunteer deployment.

Others

• Vilans: National Dutch knowledge organization for long-term care, producing research, tools, and best practices on caregiver support and welfare. Adjacent ecosystem participant rather than direct competitor — Vilans equips organizations like Steunpunt Mantelzorg Zuid with methodology and frameworks.

Direct peers

• MantelzorgNL: National association representing informal caregivers in the Netherlands, providing the Zorgwettenwijzer, advocacy, and member support. Steunpunt Mantelzorg Zuid is a regional affiliate; same target population and caregiver support mission.
• VPTZ Nederland: National umbrella organization for voluntary palliative and terminal home care in the Netherlands. Steunpunt Mantelzorg Zuid is affiliated and uses VPTZ-trained volunteers; overlapping palliative caregiver support mission.
• Mezzo: National Dutch association for informal caregivers, providing advocacy, information, and support coordination. Directly comparable mission to Steunpunt Mantelzorg Zuid at the national level, though without the in-person volunteer deployment model.

Broad incumbents

• Ieder(in): Dutch advocacy network for people with chronic illnesses and disabilities, with associated caregiver support programs. Comparable in serving the same informal caregiver population but with a national policy and advocacy orientation rather than regional service delivery.
• Humanitas (Netherlands): Large Dutch volunteer welfare organization operating nationwide with programs spanning caregiver support, palliative companionship, youth mentoring, and community integration. Listed as an active partner in the same region; broader portfolio but overlapping caregiver-adjacent services.
• Zorgbelang Nederland: National patient and caregiver interest organization advocating for quality of care and patient/caregiver rights. Comparable in addressing caregiver welfare within Dutch healthcare, though primarily advocacy and information rather than direct volunteer deployment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SteunpuntMantelzorgZuid
• LinkedInlinkedin.com/company/steunpunt-mantelzorg-zuid

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Steunpunt Mantelzorg Zuid