VoIP
VoIPI (وُیپی) is an Iranian private vendor of Asterisk-based VoIP telephony and intelligent call center software, selling tiered perpetual licenses plus add-on modules to enterprise and mid-market customers across 11+ domestic verticals including insurance, healthcare, brokerages, restaurants, and government through direct sales and resellers.
- Company typePrivate
- Founded-
- HeadquartersTehran, Iran
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What VoIP does
VoIPI (وُیپی) is an Iranian private software vendor specializing in IP-PBX and intelligent call center solutions built on the open-source Asterisk telephony platform. The product portfolio is structured as a three-tier package model — Base (68M Tomans) for core VoIP PBX functionality, Advanced (185M Tomans) adding graphical IVR and survey modules for medium and large organizations, and Gold (380M Tomans) delivering a full call center with unlimited web-based agents, WebRTC softphones, and campaign management — supplemented by modular add-ons including a Customer Club (باشگاه مشتریان), call surveys, real-time dashboards, CRM popup integration, and an AI auto-attendant.
The company serves enterprise and mid-market customers across at least eleven Iranian verticals, with named presence in insurance (22 large insurance companies), aviation and tourism, restaurant chains, healthcare clinics, brokerages, hotels, education, government, and transportation. Implementation evidence cited by the company includes a deployment supporting over 180 concurrent agents across 12 provinces for one customer, and a Rad Payvand case study reporting a 50% increase in customer satisfaction. The platform integrates with at least 28 named Iranian vertical software products across clinics, restaurants, hotels, travel, and brokerages, plus open API connectivity to CRM, banking, and trading systems.
Go-to-market combines a direct enterprise sales team (handling inbound inquiries, quotes, and custom deployments) with a formal reseller/partner program targeting IT companies and consultants across Iran. Marketing is content-driven through a 100+ article blog, vertical-specific landing pages, a Telegram channel, and downloadable catalogs. The company also operates a VoIP Academy (آموزشگاه ویپی) training sub-brand and a Download Center for softphones and tools. Revenue is generated primarily through one-time perpetual software licenses (68M–380M Tomans), annual support and maintenance subscriptions, and module add-ons; no funding, M&A, or leadership-change history is disclosed.
VoIP firmographics
Firmographics- Name
- VoIP
- Legal name
- وُیپی (VoIP)
- Website
- https://voipi.ir
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- VoIPI (وُیپی) is an Iranian private vendor of Asterisk-based VoIP telephony and intelligent call center software, selling tiered perpetual licenses plus add-on modules to enterprise and mid-market customers across 11+ domestic verticals including insurance, healthcare, brokerages, restaurants, and government through direct sales and resellers.
- Ownership category
- akta.pro rank
VoIP industry classification
Industry- Product category
- VoIP Telephony and Call Center Software
- NAICS
- Software Publishers (51321), Telephone Call Centers (56142)
- SIC
- Services-Telephone Interconnect Systems (7385), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Customer Experience (CX) QA, Analytics & Voice-of-Customer Operations (BPAAABAN)
Keywords
Where VoIP is headquartered
LocationHeadquarters
- HQ city
- Tehran
- HQ country
- Iran
- HQ region
- Middle East
Offices1 record
Markets served
VoIP business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- One-time Software License (Perpetual): VoIPI sells its VoIP software as a one-time perpetual license. Pricing is structured in packages (Base: 68M Tomans, Advanced: 185M Tomans, Gold/Call Center: 380M Tomans). The purchase includes a free support period (1 month for Base, 6 months for Advanced, 1 year for Gold). Additional modules can be purchased separately.
- Annual Support & Maintenance: Annual technical support and maintenance services are provided after the free initial support period. Pricing follows the Iranian Computer Professionals Guild (نظام صنفی رایانه ای) tariff guidelines for subsequent years.
- Module Add-ons & Customization: Additional modules (custom module development, advanced reporting, call cost calculation, etc.) can be added to any base package for an additional fee.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | One time/ perpetual license | Base package (پکیج پایه) — VoIP telephone system core with full installation and 1 month free support |
| One time/ perpetual license | One time/ perpetual license | Advanced package (پکیج پیشرفته) — For medium and large companies, includes Base features plus graphic IVR, multi-stage survey, callback, help request, and 6 months free support |
| One time/ perpetual license | One time/ perpetual license | Gold package (پکیج طلایی) — Full Call Center solution with unlimited agents, WebRTC, campaign management, advanced reporting, and 1 year free support |
| Subscription | Annual | Support package (پشتیبانی) — Maintenance and support for existing Asterisk/FreePBX/Issabel systems |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
VoIP product offering
Product offeringCore offering
VoIPI sells an IP-PBX telephone system and intelligent call center software built on the Asterisk open-source platform, sold as three perpetual-license packages (Base, Advanced, Gold/Call Center) with modular add-ons. The software provides inbound/outbound call management, WebRTC-based softphones, unlimited call recording, AI-powered caller identification, CRM/enterprise software integration, real-time KPI dashboards, multi-stage surveys, and an AI auto-attendant robot. It serves Iranian enterprises across verticals including insurance, brokerage, healthcare, hospitality, tourism, restaurants, transportation, government, and education.
Product overview
VoIP (وُیپی) is an Iranian IP telephone system and intelligent call center software company, claiming the #1 ranking for VoIP software in Iran. The product portfolio is structured as a platform-plus-modules architecture centered on three main package tiers built on Asterisk (the text references Asterisk as 'the most popular open-source VoIP system in the world'): the Base Package (68M Tomans) providing core VoIP PBX functionality, the Advanced Package (185M Tomans) adding graphical IVR designer and survey modules for medium-large organizations, and the Golden Package (380M Tomans) delivering a full-featured professional call center (کالسنتر) with unlimited web-based agents and WebRTC phones. On top of the packages, customers can add modular extensions including a Customer Club (باشگاه مشتریان), Fax Management, Call Survey + Reports, SMS During Call, Telephone Order Registration, Real-Time Monitoring Dashboard, Caller Name Popup, and an Artificial Intelligence Auto-Attendant. A dedicated Support Package covers Asterisk/FreePBX/Issabel systems. VoIP also operates a VoIP Academy (آموزشگاه ویپی) for professional training and a Download Center (مرکز دانلود ویپ) for softphones and tools.
Differentiator
Problem solved
Functional benefit
Products and services
- Base Package (بسته پایه)
Companies that use VoIP
Customer profileNamed customers7 records
Segments12 records
Ideal customer profiles8 records
VoIP technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration28 records
AI capability9 records
Feature10 records
VoIP partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- CRM Software Integrations (General)coreVoIPI provides open API integration with CRM systems and other business software. The integration enables popup caller information, call history, last transaction records, and two-way data exchange between the VoIP system and organizational software, enhancing agent productivity and customer experience.
- Trading System / Stock Exchange System Integrations (Brokerages)coreVoIPI integrates with trading systems for brokerage houses, enabling account balance inquiries, stock price information, trading volume reports, payment requests, and customer account activation directly through the VoIP system. This integration is actively used by Iranian brokerage firms.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
VoIP competitors and assessment
Company assessmentDirect peers
- Yeastar: Provider of VoIP PBX and unified communications solutions with package tiers, call center features, and CRM integrations for SMB to mid-market. Strong match to VoIPI's tiered perpetual-license model and call center focus.
- FreePBX (Sangoma Technologies): Open-source Asterisk-based PBX platform with commercial support, modules, and call center features. Directly comparable to VoIPI because VoIPI explicitly maintains and supports FreePBX/Issabel installations via its Support Package.
- Issabel: Open-source unified communications platform built on Asterisk, widely used in Latin America and other emerging markets. Competes in the same Asterisk-based PBX/call-center category that VoIPI monetizes, and VoIPI explicitly offers support for Issabel deployments.
- Sangoma Technologies: Commercial sponsor of Asterisk and FreePBX, offering VoIP PBX hardware, software, and UC/contact center solutions. Comparable as the upstream commercial entity behind the same open-source stack VoIPI builds upon.
- 3CX: Global software PBX and contact center provider selling VoIP software packages with perpetual and subscription licensing, targeting SMB and mid-market across multiple verticals. Closely matches VoIPI's Asterisk-based, package-tiered, module-add-on business model.
- ViciDial (VICIDIAL): Open-source contact center suite with predictive dialer, inbound queues, and reporting — strong overlap with VoIPI's call center module, agent dashboard, and campaign management capabilities.
Broad incumbents
- RingCentral: Global cloud UCaaS and contact center provider offering hosted PBX, omnichannel, and AI-powered agent features. Overlaps with VoIPI on core PBX and call center but operates at much larger scale as a cloud incumbent.
- Cisco (Webex Calling / BroadWorks): Major incumbent offering IP-PBX, UCaaS, and contact center solutions including Webex Calling. Comparable as a broad incumbent with overlapping PBX, call routing, and enterprise voice capabilities against VoIPI's on-premise IP-PBX offering.
- Genesys: Enterprise contact center and CX platform with omnichannel routing, AI, and workforce engagement. Comparable as a broad incumbent whose speech/AI and analytics capabilities overlap with VoIPI's survey, KPI reporting, and AI auto-attendant modules.
- Five9: Cloud contact center vendor with inbound/outbound, IVR, AI agent assist, and analytics. Overlaps with VoIPI's Gold/Call Center package, IVR designer, and survey/KPI dashboards as a broader cloud incumbent.
Market position
Strengths3 records
Weaknesses3 records
Competitive moat5 records
Key risks4 records
Key highlights6 records
Customer concentration
VoIP social profiles
Digital presenceVoIP financial estimates
Financial estimateRevenue estimate
Valuation estimate
VoIP leadership team
Management profileNumber of profiles
VoIP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VoIP M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VoIP
What does VoIP do?
VoIPI sells an IP-PBX telephone system and intelligent call center software built on the Asterisk open-source platform, sold as three perpetual-license packages (Base, Advanced, Gold/Call Center) with modular add-ons. The software provides inbound/outbound call management, WebRTC-based softphones, unlimited call recording, AI-powered caller identification, CRM/enterprise software integration, real-time KPI dashboards, multi-stage surveys, and an AI auto-attendant robot. It serves Iranian enterprises across verticals including insurance, brokerage, healthcare, hospitality, tourism, restaurants, transportation, government, and education.
Is VoIP a public or private company?
VoIP is a private company. It is classified as unknown and is currently operating.
When was VoIP founded?
VoIP was founded in -1. It employs 1 to 10 people.
Where is VoIP based?
VoIP is headquartered in Tehran, Iran, in the Middle East region.
How does VoIP make money?
Three revenue lines are on record. One-time Software License (Perpetual) is the primary driver. The others are annual Support & Maintenance and module Add-ons & Customization.
Who are VoIP's main competitors?
Direct peers on record are Yeastar, FreePBX (Sangoma Technologies), Issabel, Sangoma Technologies, 3CX and ViciDial (VICIDIAL). Broad incumbents are RingCentral, Cisco (Webex Calling / BroadWorks), Genesys and Five9.
Does VoIP have an API?
Yes. The system supports API integration enabling connection between the VoIP telephone system and CRM or other organizational software. The text explicitly states 'اتصال سیستم تلفنی به CRM یا سایر نرم افزار ها' and 'امکان اتصال مرکز تماس ویپی با سامانه های مشتری مدار مثل نرم افزار CRM است؟ بله ،امکان اتصال سیستم تلفنی ویپی با سایر نرم افزارهای سازمان از طریق api فراهم می باشد.' API is used to link the telephone system with CRM and other enterprise software, enabling real-time customer information display during calls (popup), retrieving customer records, and integration with Farangoor CRM. Specific details on API type (REST/GraphQL), authentication, rate limits, or versioning are not provided.
What industry is VoIP in?
VoIP's product category is VoIP Telephony and Call Center Software. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 51321 and its SIC code is 7385.