Ruitenheer

What Ruitenheer does

Ruitenheer BV is a privately held, family-owned Dutch facility services provider headquartered in Almere and founded in 1978 by Hendrik Maarten ter Borgh. Today the company operates as a single-source provider of building exterior and interior services under one roof, with a portfolio spanning facade maintenance, professional cleaning, glass washing, painting, hygiene care (dispensers, soap, air fresheners, Ecolabel/HACCP-compliant consumables), 24/7 emergency/calamity response, leak detection, CEPA-certified pest control, floor maintenance, ice/snow removal, reception services, and — since October 2023 — healthcare professional intermediation (Ruitenheer Zorgbemiddeling).

The company operates its own aerial work platform fleet reaching up to 45 meters and employs over 80 facade maintenance specialists with multi-material expertise (stainless steel, aluminum, wood, stone, concrete); all services are delivered exclusively by trained, VCA-certified in-house employees with no subcontracting. The firm is currently testing drone-based glass and facade washing as an emerging operational technology. Coverage is nationwide across all Dutch regions through distributed operations teams, supported by a 24/7 emergency hotline and a national contact center.

Ruitenheer's commercial model is enterprise field sales-led, led by Sales Director Danny Scheffmann, with recurring service contracts (annual billing) to commercial property owners, VvE's (Dutch residential associations), industrial customers, healthcare institutions, hotel chains, and national retail accounts. Revenue is generated from subscription/recurring service contracts, project-based services (event cleaning, food industry cleaning, graffiti removal, anti-graffiti systems), and hardware sales/rental/loan of hygiene care products. Customers include APG (25+ year relationship), Action (1,700 stores across 9 countries), C&A (103 Dutch stores), Yanmar, Alfen, WTC Amsterdam, Corendon Hotels, Peakz Padel, and Stichting Elisabeth Otter-Knoll (30-year relationship). The firm is led by Algemeen Directeur René ter Borgh, with DGAs Giovanni and Jordy ter Borgh (next-generation family members), Operational Director Bertram de Langen, Finance head Simone Rouwenhorst, Zorg Director Somaria de Boer, and Directeur Interne Zaken Joyce Tijssen.

Name

Ruitenheer

Legal name

Ruitenheer BV

Website

https://ruitenheer.nl

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

101–250 employees

Short description

Ruitenheer is a family-owned Dutch facility services provider founded in 1978, offering nationwide facade maintenance, cleaning, glass washing, painting, hygiene care, pest control, 24/7 emergency response, and healthcare staffing to enterprise, VvE, retail, hospitality, and healthcare clients across the Netherlands.

Ownership category

akta.pro rank

Product category

Facility Maintenance Services

NAICS

Janitorial Services (56172), Flooring Contractors (238330), Janitorial Services (561720)

SIC

Construction - Special Trade Contractors (1700), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Exterior Rot Repair & Wood Replacement (Rake Boards/Trim) (HSAGAIAI)

akta.pro secondary industry

Gutter Exterior Brightening & Fascia/Soffit Cleaning (HSAIAMAG)

Keywords

• Facade maintenance services
• Building cleaning services
• Commercial facility maintenance
• Window washing services
• Emergency response services

Headquarters

HQ city

Almere

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Service and Maintenance Contracts: Ruitenheer derives recurring revenue from service contracts with commercial clients, VvE's (residential associations), and industrial customers. Contracts cover facade maintenance, cleaning, glass washing, painting, hygiene care, and emergency services on a scheduled basis. The company offers a 24-hour guarantee with a service contract ensuring a clean facade within 24 hours.
2. Project-Based Services: Non-contract services including building construction cleaning, event cleaning, food industry cleaning, leak detection, graffiti removal, anti-graffiti systems, pest control, and slippery road prevention (salt spreading). These are one-time or periodic project engagements.
3. Hygiene Care Products: Ruitenheer sells, rents, or provides on loan hygiene care products including dispensers, cleaning agents, and consumables for sanitary spaces. Products are sourced from the company's own wholesaler, are durable, environmentally friendly, and carry an Ecolabel. Products comply with HACCP standards.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Ruitenheer delivers bundled building exterior and facility maintenance services to commercial, industrial, hospitality, retail, and residential-association (VvE) customers across the Netherlands. Core offerings include facade maintenance, cleaning, window washing, hygiene care, painting, 24/7 emergency/calamity response, leak detection, CEPA-certified pest control, floor maintenance, ice/snow removal, reception services, and a healthcare staffing intermediation service (Ruitenheer Zorgbemiddeling). All work is performed by in-house trained staff, with an owned aerial work platform fleet supporting high-access work up to 45 meters.

Product overview

Ruitenheer is a facility management and maintenance company offering comprehensive service solutions for commercial and residential properties. The company operates as a single unified service offering rather than a platform-based architecture. Their portfolio includes facade maintenance, professional cleaning, window washing, hygiene care, painting services, 24/7 emergency/calamity response, leak detection, pest control, floor maintenance, ice/snow removal, reception services, and healthcare intermediation. The company distinguishes itself through its one-stop-shop approach, providing all property maintenance services under a single point of contact with nationwide coverage across the Netherlands.

Differentiator

Problem solved

Functional benefit

Brands

• Ruitenheer Hygiëne Care: Hygiene care services including cleaning of sanitary spaces, restocking soap dispensers, air fresheners, and hand towel rolls.
• Ruitenheer Zorgbemiddeling

Products and services

• Gevelonderhoud (Facade Maintenance) Professional facade maintenance including cleaning, restoration, and preservation of building exteriors for commercial, industrial, hospitality, and VvE customers; delivered by over 80 in-house specialists across materials including stainless steel, aluminum, wood, stone, and concrete.
• Schoonmaak (Cleaning Services) Comprehensive cleaning services for offices, commercial buildings, healthcare facilities, and industrial environments, including specialized cleaning for the food industry and construction/event cleaning, delivered by in-house VCA-certified staff under the Ruitenheer Schoonmaak brand.
• Glasbewassing (Window Washing) Professional window washing for commercial and residential buildings, including high-rise structures served by Ruitenheer's own aerial work platform fleet reaching up to 45 meters.
• Hygiëne Care (Hygiene Care) Sale, rental, and loan of HACCP-compliant, Ecolabel-certified hygiene care products including dispensers, cleaning agents, and consumables for sanitary spaces, with servicing and restocking under the Ruitenheer Hygiëne Care sub-brand.
• Schilderwerken (Painting Services) Professional commercial painting delivered by trained, certified in-house painters using environmentally friendly materials with a 5-year warranty.
• Calamiteitendienst (24/7 Emergency/Calamity Service) 24/7 emergency response for fire damage, water damage, storm damage, burglary damage, evacuation, disinfection, and environmental incidents, coordinated with police, fire departments, and insurance companies, and accessible via dedicated emergency number 06-22806260.
• Lek Detectie (Leak Detection) Professional leak detection to identify and address water leakage issues in buildings for commercial, industrial, and VvE customers.
• Ongediertebestrijding en Preventie (Pest Control and Prevention) Pest control and prevention using Integrated Pest Management (IPM) methodology for mice, rats, crawling and flying insects, and birds, with CEPA-certified quality standards.
• Vloeronderhoud (Floor Maintenance) Floor maintenance including machine sweeping and specialized cleaning for parking garages and commercial floors.
• Gladheidbestrijding (Ice/Snow Removal) Winter safety services including salt spreading and snow removal using specially equipped vehicles with salt and snow plow installations for commercial sites and parking areas.
• Receptiediensten (Reception Services) Professional reception services for multi-tenant buildings providing a single point of contact for building management and total customer experience.
• Ruitenheer Zorgbemiddeling (Healthcare Intermediation) 24/7 intermediation service matching freelance (ZZP) healthcare professionals with care institutions such as nursing homes, with a primary focus on elderly care.

Quantifiable outcome

• Customer satisfaction scores of 10.0, 9.9, and 9.8 in independent certification audits at Alfen and Yanmar facilities.
• +3 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core, flagship and minor.

• Ruitenheer/VOC Amsterdam HandbalcoreGTM or Marketing Partner · 1 July 2024As of July 1, Ruitenheer became the naming sponsor and main sponsor (hoofdsponsor) of VOC Amsterdam Handbal. This sponsorship aligns with the company's commitment to supporting sports and community initiatives.
• Almere City FCflagshipGTM or Marketing Partner · 1 January 2024Ruitenheer has been the oldest sponsor of Almere City FC since 1979, making it the club's longest-standing commercial partner. The partnership includes sponsorship of the Ruitenheer Football Academy dedicated to developing young football talent. In 2024, the partnership was extended for another 3 years. René ter Borgh serves as honorary president of the club.
• Peakz PadelminorGTM or Marketing PartnerRuitenheer is a national partner of Peakz Padel, responsible for keeping the glass walls of padel courts clean at locations throughout the Netherlands. The partnership combines Ruitenheer's cleaning expertise with Peakz's sports venues.
• Second Home (Kinderopvang)coreStrategic or Co-development PartnerRuitenheer entered a new partnership with Second Home, a childcare organization with 12 locations in the Netherlands. Ruitenheer provides facade maintenance services for all 12 Second Home locations, contributing to a clean and safe environment for children.
• Stichting Elisabeth Otter-Knoll (EOKS)coreStrategic or Co-development PartnerEOKS, a senior citizen housing foundation in Amsterdam Buitenveldert, has been a customer of Ruitenheer for 30 years. Ruitenheer provides professional glass washing and facade maintenance for the senior apartments, which overlook Gijsbrecht van Aemstelpark.
• EquanscoreStrategic or Co-development PartnerRuitenheer has a longstanding collaboration with Equans, a leading technical services provider specializing in lock/sluice maintenance in the Netherlands. The partnership is described as a successful alliance based on mutual trust, shared values, and pursuit of excellence. In 2024, the collaboration continues with joint projects.
• Fun-FoundationminorOthersRuitenheer donated €1,000 to Fun-Foundation, a non-profit working to improve living conditions for children in the Gambian village of Aljumda by supporting education, health, and sports. The donation aims to help build nine teacher studios.
• Art LocaminorOthersRuitenheer made a donation to Art Loca, an organization in Almere that supports artistic and personal development of people with disabilities through theater, singing, music, painting, and a café.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Hago (Vebego): Dutch facility services and cleaning specialist owned by family-controlled Vebego Group, offering integrated building services to enterprise clients across the Netherlands. Directly comparable in service portfolio (cleaning, facade, glass washing) and Dutch nationwide footprint.
• CSU: Major Dutch cleaning and facility services company and a Vebego subsidiary, providing total cleaning, specialist cleaning, and facility services to commercial, healthcare, and industrial clients. Closely comparable in service breadth and Dutch market focus.
• Asito: Dutch cleaning and facility services company offering cleaning, glass washing, and specialist cleaning services to commercial and public-sector clients. Comparable in mid-market Dutch cleaning focus and service bundling.
• Gom Schoonhouden (Vebego): Dutch cleaning specialist within the Vebego portfolio, focused on daily and specialist cleaning for offices, healthcare, and public-sector clients. Comparable in core cleaning services and customer segments to Ruitenheer.
• EW Facility Services: Dutch full-service facility services provider offering cleaning, glass washing, facade maintenance, and reception services across the Netherlands. Closely comparable in integrated building services model and national coverage.
• Veenhuizen Schoonmaak: Dutch family-owned cleaning and facility services company serving commercial and healthcare clients across the Netherlands. Comparable in mid-sized Dutch family business model and integrated service offerings.

Broad incumbents

• ISS A/S: Global facility services leader with substantial Dutch operations, providing cleaning, workplace, and integrated facility services to large enterprises. Comparable in service breadth but with multinational scale that Ruitenheer lacks.
• Atalian: International facility services group with Dutch operations providing cleaning, technical maintenance, and energy management. Overlaps with Ruitenheer's bundled service approach but operates at multinational scale.
• Sodexo: Global facility management and food services giant with significant Dutch presence across corporate, healthcare, and education clients. Overlaps with Ruitenheer's enterprise service portfolio but operates at much larger scale internationally.

Emerging players

• Hectas: Dutch facility services provider offering cleaning, specialist cleaning, and support services. Comparable in core cleaning and specialist service focus but with a different geographic and segment emphasis within the Netherlands.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ruitenheer
• Instagraminstagram.com/ruitenheer
• Xx.com/RuitenheerNL
• Facebookfacebook.com/ruitenheer

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ruitenheer